6/10 Aceptable
Giles
Viaje familiar
10 jul. 2025
Le gustó: Servicio y personal y comodidad de las habitaciones
No le gustó: Limpieza
OverPromised & Under Delivered
We were really excited to stay here as a treat for a trip to North Wales to celebrate my 40th but I have to say we were left really disappointed. I must say that the lady who was standing in and working on the bar and front desk was wonderful, she explained that she wasn’t usually working there, but she was brilliant. Criccieth is beautiful and we had a nice evening watching the dolphins from the beach which was amazing.
The hotel itself has a nice guest house charm and its large and welcoming, however i booked the room especially for its ‘partial sea view’ and when we got into out room the blind was down to hide the fact that theres a film on the window so theres no view at all - looking from the outside there was a pallete on the roof - there seems to be a lot of work happening at the hotel at the moment. There was no way to open the window either so no view at all. We tried to watch TV but it had no signal and the hotel wifi didnt reach our room on the top floor, so no TV either, this made the room feel quite cooped-up. The doors dont have handles to close, and its a key lock so you need to wedge your hand under the door to slam it shut to make it lock - not ideal. We had 1/3 of a loo-roll left on the roll and no spare so the lady on reception kindly went to the local shop and bought us some. Additionally our bin in the room was still full of the previous guests rubbish. After having paid for our dog to stay this hotel cost alot for one night and didnt deliver quality.
Giles
Se hospedó 1 noche en junio de 2025