Beyond the physical beauty of this little gem, the service at this hotel is over-the-top. The front desk staff and restaurant manager memorized our names on the first day, and then and one of them greeted us, on a first name basis, during breakfast every morning to make sure our room is satisfactory, and then provided recommendations and offered assistance for any plans for the day. We once forgot to turn off our do-not-disturb button, and when we returned at 8 PM, one of the front desk staff ran to meet us at the evevator and offered either a room-clean then, or towels and whatever we wanted. Nothing goes unnoticed. And, everyone there seems happy every day!