Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 48 de 87 opiniones" "
10 - Excelente
48
Puntuación de 8, es decir, Bueno. Basada en 26 de 87 opiniones" "
8 - Bueno
26
Puntuación de 6, es decir, Aceptable. Basada en 9 de 87 opiniones" "
6 - Aceptable
9
Puntuación de 4, es decir, Malo. Basada en 2 de 87 opiniones" "
4 - Malo
2
Puntuación de 2, es decir, Terrible. Basada en 2 de 87 opiniones" "
2 - Terrible
2
8.6/10
Limpieza
8.8/10
Servicio y personal
6.8/10
Servicios
8.8/10
Condiciones de la propiedad
10/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Michel
Viaje de negocios
3 dic. 2023
Le gustó: Limpieza y comodidad de las habitaciones
Michel
Se hospedó 1 noche en noviembre de 2023
10/10 Excelente
Ching-Yi
Viaje familiar
31 ago. 2023
Le gustó: Limpieza y comodidad de las habitaciones
If you wanted to live close to nice restaurants in Dalian, this hotel is a good choice for your stay. It is near quite a few great Japanese and Korean restaurants. Other from that, it is a overpriced one.
Cliente verificado
Se hospedó 1 noche en octubre de 2021
Respuesta de july, el 3 dic. 2021
We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.
Once again, thank you for your valued patronage. From all of us at Somerset Grand Central Dalian, we look forward to welcoming you again at any one of our serviced residences.
6/10 Aceptable
Yi
Viaje de negocios
7 nov. 2021
Smelly room with really bad breakfast
I was attracted by the brand of Somerset; however this hotel is not worth the money. The room was smelly, and the breakfast was quite disappointing, with vey little choice and low food quality.
Yi
Se hospedó 1 noche en octubre de 2021
Respuesta de july, el 3 dic. 2021
It was a great pleasure having you stay at Somerset Grand Central Dalian. Thank you for sharing your feedback about your stay experience with us on November 7.
At Somerset Serviced Residences, we usually provide Continental Breakfast and supplement it with two or more hot dishes or egg stations. Also We have noted your feedback in regards to breakfast hour. We constantly review our selections and offerings in breakfast to meet the needs of our guests. We sincerely regret that you did not enjoy the Continental Breakfast selection. Please be assured that we will convey your feedback to our breakfast service team and shall work towards an improvement.
Once again, we hope to be able to welcome you again and have another opportunity to serve your better
8/10 Bueno
Puneet
Viaje de negocios
27 nov. 2020
Le gustó: Limpieza y comodidad de las habitaciones
Puneet
Se hospedó 10 noches en noviembre de 2020
10/10 Excelente
Minsoo
Viaje de negocios
24 dic. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
이번이 두번째였는데 기존에 가봤던 인파인, 카렌보다 방 크기, 컨디션, 기타시설등은 더 좋다고 생각되네요. 특히 수영장과 헬스장이 좋습니다.
프런트 직원은 영어가 가능하고 친절하나 그 외 직원들은 나쁘지는 않습니다. 청소 하시는 분이 아침 일찍 벨을 누르고 문을 두드리고 들어오니 늦잠 주무실 분들은 꼭 방문에 들어오지 말라고 표시하시구요.
조식은 카렌,인파인,서머셋 순서라고 생각됩니다. 한국 사람들은 별로 먹을 것이 없어요.
재이용 의사 충분히 있습니다.
Minsoo
Se hospedó 4 noches en diciembre de 2019
Respuesta de JULY, el 31 dic. 2019
We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.
Once again, thank you for your valued patronage. From all of us at Somerset Grand Central Dalian, we look forward to welcoming you again at any one of our serviced residences.
10/10 Excelente
SUZUO
Viaje de negocios
21 dic. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
SUK CHING
Se hospedó 1 noche en noviembre de 2019
Respuesta de july, el 17 dic. 2019
We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.
Once again, thank you for your valued patronage. From all of us at Citadines GuGeng Dalian, we look forward to welcoming you again at any one of our serviced residences.
10/10 Excelente
Cliente verificado
4 nov. 2019
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Cliente verificado
Se hospedó 3 noches en octubre de 2019
Respuesta de july, el 21 nov. 2019
Dear,
We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.
Once again, thank you for your valued patronage. From all of us at Somerset Grand Central Dalian, we look forward to welcoming you again at any one of our serviced residences.
10/10 Excelente
young woung
22 oct. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
대련 여행
가족이 지내기에 아주 괜찮습니다
young woung
Se hospedó 2 noches en octubre de 2019
Respuesta de july, el 29 oct. 2019
Dear young woung
We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.
Once again, thank you for your valued patronage. From all of us at Somerset Grand Central Dalian, we look forward to welcoming you again at any one of our serviced residences.
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
DAKYOUNG
Se hospedó 3 noches en agosto de 2019
Respuesta de JULY, el 18 oct. 2019
We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.
Once again, thank you for your valued patronage. From all of us at Somerset Grand Central Dalian, we look forward to welcoming you again at any one of our serviced residences.
10/10 Excelente
DAKYOUNG
15 sept. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
DAKYOUNG
Se hospedó 2 noches en agosto de 2019
Respuesta de JULY, el 18 oct. 2019
We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.
Once again, thank you for your valued patronage. From all of us at Somerset Grand Central Dalian, we look forward to welcoming you again at any one of our serviced residences.
10/10 Excelente
DAKYOUNG
15 sept. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
DAKYOUNG
Se hospedó 2 noches en agosto de 2019
Respuesta de JULY, el 18 oct. 2019
We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.
Once again, thank you for your valued patronage. From all of us at Somerset Grand Central Dalian, we look forward to welcoming you again at any one of our serviced residences.
10/10 Excelente
DAKYOUNG
15 sept. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
DAKYOUNG
Se hospedó 2 noches en agosto de 2019
Respuesta de JULY, el 18 oct. 2019
We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.
Once again, thank you for your valued patronage. From all of us at Somerset Grand Central Dalian, we look forward to welcoming you again at any one of our serviced residences.
10/10 Excelente
Wai Ching Anita
26 ago. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Wai Ching Anita
Se hospedó 7 noches en agosto de 2019
Respuesta de JULY, el 20 oct. 2019
We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.
Once again, thank you for your valued patronage. From all of us at Somerset Grand Central Dalian, we look forward to welcoming you again at any one of our serviced residences.
8/10 Bueno
Yuanqi
25 ago. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Go-to place in Kaifaqu, Dalian
My go-to place when I visit Kaifaqu area in Dalian.
Improvements needed:
1. hot water supply can be low, especially if you want a bath in the tub
2. wifi is bit slow, although I do appreciate that their wifi automatically connects to a foreign vpn that allows you to visit normally blocked foreign websites
3. bath towels are getting really old, and have become almost stripped/shredded
Now the positives:
1. really spacious rooms
2. full kitchen in the room
3. bose stereos in the room
4. room is quite clean
5. staff speak good English
6. Lawson (conveniece store) at lobby level
Yuanqi
Se hospedó 1 noche en agosto de 2019
10/10 Excelente
DAKYOUNG
21 ago. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
DAKYOUNG
Se hospedó 1 noche en julio de 2019
Respuesta de JULY, el 18 oct. 2019
We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.
Once again, thank you for your valued patronage. From all of us at Somerset Grand Central Dalian, we look forward to welcoming you again at any one of our serviced residences.
10/10 Excelente
DAKYOUNG
15 ago. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
DAKYOUNG
Se hospedó 2 noches en julio de 2019
2/10 Terrible
Cliente verificado
Viaje de negocios
30 jul. 2019
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
宿泊費の二重請求有り。確認したいけどどうすれば良いでしょうか?
Cliente verificado
Se hospedó 1 noche en julio de 2019
10/10 Excelente
Rodney
28 jul. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great stay
Was a great location for an extended business trip. Staff were friendly and professional
Rodney
Se hospedó 2 noches en julio de 2019
Respuesta de Doris, el 2 ago. 2019
We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.
Once again, thank you for your valued patronage. From all of us at Somerset Grand Central Dalian, we look forward to welcoming you again at any one of our serviced residences.
2/10 Terrible
Cliente verificado
Viaje de negocios
27 jul. 2019
每次有含早餐这次早餐没含不满意。
Cliente verificado
Se hospedó 1 noche en julio de 2019
8/10 Bueno
Cliente verificado
4 jul. 2019
Le gustó: Limpieza
Cliente verificado
Se hospedó 1 noche en julio de 2019
8/10 Bueno
byoungjin
4 jun. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
굿
좋아요항상
byoungjin
Se hospedó 1 noche en mayo de 2019
8/10 Bueno
Cliente verificado
6 may. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
朝食もそれなりに食べれて良かったです。部屋は清潔でした。
Cliente verificado
Se hospedó 5 noches en abril de 2019
10/10 Excelente
Cliente verificado
Viaje de negocios
19 abr. 2019
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice room with cheap price
Cliente verificado
Se hospedó 1 noche en enero de 2019
Respuesta de Doris, el 22 abr. 2019
We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.
Once again, thank you for your valued patronage. From all of us at Somerset Grand Central Dalian, we look forward to welcoming you again at any one of our serviced residences
8/10 Bueno
byoungjin
18 abr. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.
Once again, thank you for your valued patronage. From all of us at Somerset Grand Central Dalian, we look forward to welcoming you again at any one of our serviced residences
10/10 Excelente
Cliente verificado
24 feb. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
여러번 이용한 호텔 입니다. 가성비 짱
여러번 이용한 호텔 입니다. 가성비 짱
Cliente verificado
Se hospedó 2 noches en noviembre de 2018
Respuesta de Doris, el 12 mar. 2019
We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.
Once again, thank you for your valued patronage. From all of us at Somerset Grand Central Dalian, we look forward to welcoming you again at any one of our serviced residences.
8/10 Bueno
Chuifu
30 ene. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Chuifu
Se hospedó 3 noches en diciembre de 2018
Respuesta de Doris, el 12 mar. 2019
We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.
Once again, thank you for your valued patronage. From all of us at Somerset Grand Central Dalian, we look forward to welcoming you again at any one of our serviced residences.
10/10 Excelente
DAKYOUNG
10 ene. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
So~~~GOOD!!^^
우선 넓고 깨끗한 객실이 좋았습니다.
1층에 편의점도 있고 전반적으로 매우 맘에 들어서
여기만 예약합니다.
DAKYOUNG
Se hospedó 2 noches en enero de 2019
8/10 Bueno
SEUNG JIN
27 dic. 2018
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
서머센 그랜드 센트럴 추천!
대련 개발구 출장이라면 가장 좋은 선택이예요.
친절하고 근처 한국식당에 걸어갈 수 있는 거리입니다.
2번 이용했는데 항상 친절하고, 숙박시 불편함이 없었습니다.
한가지 아쉬운 점은 다른 장소는 대체로 청소상태가 깨끗했지만
화장실에는 물얼룩이 남아있다거나 샤워실 물을 틀었을때 바닥에서 거품이 많이 나더라구요
룸이 넓지만 청소는 조금만 더 철저히 해주시면 좋을것 같아요
We are sorry for the bad experience we have brought to you during your stay. We will improve the facilities as soon as possible and try our best to provide you with a better living experience. We are looking forward to your next stay and we will try our best to provide you with a better living experience.
10/10 Excelente
Cliente verificado
Viaje de negocios
27 nov. 2018
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
숙소의 관리상태가 청결하고 주변환경이 조용하여 좋았음.
주변지역에 야간에 음식점이 없어 약간의 아시움이 있음.
KYUNGTAN
Se hospedó 2 noches en noviembre de 2018
Respuesta de Doris, el 23 nov. 2018
We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.
Once again, thank you for your valued patronage. From all of us at Somerset Grand Central Dalian, we look forward to welcoming you again at any one of our serviced residences.
8/10 Bueno
Ken, Japan
21 oct. 2018
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Ken
Se hospedó 1 noche en octubre de 2018
Respuesta de Doris, el 3 nov. 2018
非常感谢您入住大连盛捷天城服务公寓,期待您再次莅临盛捷从而让我们为您提供更好的居住体验。
10/10 Excelente
CHIHHUNG
18 oct. 2018
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
CHIHHUNG
Se hospedó 10 noches en octubre de 2018
Respuesta de Doris, el 3 nov. 2018
非常感谢您入住大连盛捷天城服务公寓,期待您再次莅临盛捷从而让我们为您提供更好的居住体验。
10/10 Excelente
Joseph
14 oct. 2018
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Best of Dalian
Two day business trip to Dalian, for which the Somerset Grand Central came highly recommended by a customer. Everything exceeded expectations from the gigantic well appointed room, to the on-site restaurant and friendly staff. I can’t imagine lodging anywhere else in Dalian...
Joseph
Se hospedó 2 noches en octubre de 2018
Respuesta de doris, el 26 oct. 2018
Dear Joseph
We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.
Once again, thank you for your valued patronage. From all of us at Somerset Grand Central Dalian, we look forward to welcoming you again at any one of our serviced residences.
10/10 Excelente
Espen
4 oct. 2018
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good value
My room was on the 8th floor. It had a living room, bedroom, wardrobe, bathroom and a fully stocked kitchen. It was very nice and good value.
Espen
Se hospedó 2 noches en octubre de 2018
Respuesta de Doris, el 26 oct. 2018
Dear Guest
We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.
Once again, thank you for your valued patronage. From all of us at Somerset Grand Central Dalian, we look forward to welcoming you again at any one of our serviced residences.
4/10 Malo
Cliente verificado
2 oct. 2018
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Cliente verificado
Se hospedó 1 noche en septiembre de 2018
Respuesta de Doris, el 17 oct. 2018
Thanks for select to stay with us,
10/10 Excelente
KWEE HUAT
18 sept. 2018
very excellent team of staff and restful stay.
The team in this hotel was excellent. They demonstrate team work and been most helpful and responsive to the guests needs. The facilities are new and our stay very comfortable. Its not in the city centre which made driving and parking easy. Daily parking rate was 20rmb over night. Breakfast room was spacious and range of food adequate. U can opt to pack your breakfast to eat from the lobby to consume in the room too. We would like to specially mention the night shift staff who were working on 10th Sept, Monday. My 84 year old mom lost her way and wondered in the hotel lobby at 2.30am. The front desk staff checked our check-in record, reassure my mom she is in good hand and 2 security guards escorted her back to our apartment. All done in a very professionally way which impressed us.
KWEE HUAT
Se hospedó 3 noches en septiembre de 2018
Respuesta de Doris, el 19 sept. 2018
We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.
Once again, thank you for your valued patronage. From all of us at Somerset Grand Central Dalian, we look forward to welcoming you again at any one of our serviced residences.
8/10 Bueno
Keng Ling
15 sept. 2018
Spacious room good for family stay
1. Check-in documents were already printed at the time of check-in. Fast check-in.
2. Room is spacious and clean.
3. Towels need a change though still usable. Looks somewhat old.
4. Breakfast is not so impressive.
5. Wifi is VPN.
6. Access card will only bring you to your floor. This means other guests living on other floors cannot access your floor easily. Safe.
Keng Ling
Se hospedó 1 noche en septiembre de 2018
Respuesta de doris, el 19 sept. 2018
We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards.
Well noted the feedback for the towels and breakfast, we will definitely highlight it to our management to improve both.
Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.
Once again, thank you for your valued patronage. From all of us at Somerset Grand Central Dalian, we look forward to welcoming you again at any one of our serviced residences.
8/10 Bueno
Samantha
4 sept. 2018
Great hotel central Kaifaqu
My partner and I stayed here for an anniversary. It is very clean, central to downtown Kaifaqu, and has comfortable beds. Would stay here again.
Samantha
Se hospedó 1 noche en septiembre de 2018
Respuesta de doris.yu, el 12 sept. 2018
We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.
Once again, thank you for your valued patronage. From all of us at Somerset Grand Central Dalian, we look forward to welcoming you again at any one of our serviced residences.
10/10 Excelente
kyong ju
17 ago. 2018
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
모던하고 고급스럽고 깨끗한 최고의 호텔
아주 편안하고 만족스러웠어요. 다음에도 또 여기로 오고 싶을 정도입니다.
kyong ju
Se hospedó 2 noches en agosto de 2018
Respuesta de doris, el 24 ago. 2018
We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.
Once again, thank you for your valued patronage. From all of us at Somerset Grand Central Dalian, we look forward to welcoming you again at any one of our serviced residences.
8/10 Bueno
Eiichiro, バンクーバー
16 ago. 2018
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Eiichiro
Se hospedó 1 noche en agosto de 2018
Respuesta de doris, el 24 ago. 2018
We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.
Once again, thank you for your valued patronage. From all of us at Somerset Grand Central Dalian, we look forward to welcoming you again at any one of our serviced residences.