Overall, we really enjoyed our stay! It was well cleaned when we arrived and was stocked as described in the listing. We traveled with our 4 kiddos and all 6 of us had space to sleep (2 in each bed and 2 on the pull out couch). We got very clear check-in instructions and when I had a question and texted the owner, they were very prompt and kind in their response.
My only critique is that some more detailed information about booking be included in the description. In order to book, you are required to purchase Property Damage Protection for $59. I completely understand why the owners would like this protection but it wasn't communicated until we were halfway through booking. We had already reviewed the cleaning fee, service fee, and lodging tax to stay within budget. If this Property Damage Protection is required it seems like it should be listed as any of the other fees prior to starting the booking process.
Likewise, this property came with complimentary Arboretum tickets which is a very generous gift with booking. Again, more information would have been helpful upfront. It wasn't until receiving the instructions to request tickets that it indicated that 3 tickets were included rather than one ticket per person on the booking (in our case 6). Again, this is a generous bonus connected to a particular booking that is not required and I fully support them putting whatever limits they decide on the offer. I appreciate the owner offering it at all. My request is that more details be included at the beginning so things aren't a surprise once into the booking process.
We have family in the Dallas area and would absolutely book this place again for another visit!!!
