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Opiniones de Steigenberger Hotel El Lessan

5 out of 5
Steigenberger Hotel El Lessan
Ras El Bar, Damietta

Opiniones

9.2

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 50 de 72 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 16 de 72 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 1 de 72 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 5 de 72 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 0 de 72 opiniones" "

9.6/10

Limpieza

9.2/10

Servicio y personal

8.6/10

Servicios

9.2/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

ashraf

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Amazing hotel, great food, exceptional breakfast buffet, breathtaking view and overall a wonderful staff..sure will be back
Se hospedó 3 noches en mayo de 2024

4/10 Malo

islam

Viaje familiar
The room was in very bad condition with the worst mattress I ever seen(I got back pain from sleeping 2 nights), the towels weren’t clean and room wasn’t superior as I booked. I was in this hotel 3 years ago. A very big changes happened to the worst side
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Waleed

Viaje en grupo, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
They don’t have spa and pool not heated and there’s no entertainment they need to hire a team to recommend places and tell us what to do on the city
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Samer

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice
The hotel is super comfortable and safe, overall everything was great except one thing but it’s not a major issue which is the A/C doesn’t have a heater and it was so cold but they provided me with extra blankets, it was a cold stay, other than that everything was fine
Se hospedó 2 noches en febrero de 2024
Respuesta de Rooms Division Manager, el 22 feb. 2024
Dear Mr. Samer,Warm greeting from Steigenberger Ellessan,Thank you so much for taking the time to share your kind review. I am thrilled that you enjoyed the stay at our hotel. Our goal is to provide comfort and friendly service to all our guests; your feedback, which highlight's both successes and areas for improvement, allows us to monitor how we are doing. We appreciate your choosing to stay with us and look forward to your return trip.Best Regards,

10/10 Excelente

Khaled

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Visiting home city with Dad, the hotel has the best view at Ras ElBar.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Rooms Division Manager, el 9 nov. 2023
Dear Mr. Khaled,Greetings from sunny Steigenberger Ellessan,Thanks a lot for posting a positive review on your vacation, we appreciate your cordial praises of our view, which are indicative of the fact that our sunny property does meet your expectations. It is an honor for us to host our guests and our hotel team is working their skills out to provide them with a high class service and utmost comfort. We are looking forward to your future visits.Best Regards,

10/10 Excelente

Ashraf, San Diego

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Absolutely world class amazing view. One of rare view to see river meets sea. This location should be on the must see in Egypt. We should do better job marketing this fabulous view
Se hospedó 1 noche en octubre de 2023
Respuesta de Rooms Division Manager, el 12 oct. 2023
Dear Mr. Ashraf,Wish you a pleasant day ahead,Thank you for sharing your positive review about our hotel, feeling happy that you enjoyed your stay in Steigenberger El lessan with its unique location in front of both Nile River and Mediterranean Sea, and we are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. We are looking forward to welcoming you again, Best Regards,

10/10 Excelente

Souraya, Forest Grove

Viaje en grupo
Le gustó: Servicios
Great location where the Nile river meets the Mediterranean Sea. Room 2029 2 double beds is excellent it’s near elevators and has a balcony where you can sea both the Nile and the Mediterranean. Breakfast buffet is loaded and chefs where helpful. Fast service over all. Room and premises are clean. It’s the best hotel in Damietta and serves local tourists mainly.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Rooms Division Manager, el 10 sept. 2023
Dear Ms. Souraya,Greetings from sunny Steigenberger El Lessan, We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comment. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. We look forward to welcoming you back again,Best Regards,

10/10 Excelente

Carmen

Viaje de negocios
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Wonderful!!!! Just improve terrace restaurant service communication. Offered what was not available, even in room service.
Se hospedó 3 noches en septiembre de 2023
Respuesta de Rooms Division Manager, el 10 sept. 2023
Dear Ms. Carmen,Greetings from sunny Steigenberger El Lessan,Thank you so much for taking the time to provide a feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our guests. We look forward to welcoming you again soon.Best Regards,

8/10 Bueno

Sanjay

Viaje de negocios
Le gustó: Limpieza y servicio y personal
The location is nice as you get a beautiful view of the Nile river and Med sea. The staff were friendly and helpful. The rooms already feel a bit outdated as the hotel has been open for a few years now. Not much dining options. Breakfast is ok, standard options.
Se hospedó 1 noche en junio de 2023
Respuesta de Rooms Division Manager, el 16 dic. 2023
Dear Mr. Sanjay,Wish you a pleasant day ahead,Thank you for sharing your positive review about our hotel, feeling happy that you enjoyed your stay in Steigenberger El lessan with it's unique location in front of both Nile River and Mediterranean Sea, and appreciate your kindest comments regarding our staff members, rooms and breakfast, that serve to make our guests feel truly at home. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. We are looking forward to welcoming you again, Best Regards,

10/10 Excelente

Ahmed

Se hospedó 3 noches en mayo de 2023

10/10 Excelente

Aliaa

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great time
Great location, friendly staff and fantastic breakfast. The only thing is that the put incense in the reception area which causes discomfort to the people with breathing problems.
Se hospedó 2 noches en mayo de 2023
Respuesta de Rooms Division Manager, el 16 dic. 2023
Dear Ms. Aliaa,Warm greeting from Steigenberger Ellessan,Thank you so much for taking the time to share your kind review. I am thrilled that you enjoyed the location of the hotel, and our friendly staff members. Our goal is to provide comfort and friendly service to all our guests; your feedback, which highlight's both successes and areas for improvement, allows us to monitor how we are doing. We appreciate your choosing to stay with us and look forward to your return trip.Best Regards,

10/10 Excelente

Aliaa

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Loved every minute of it
Great location and friendly staff. The only downside is that they pot incense in the reception and the smell is annoying for people with breathing problems. We asked them to remove it but the reception couldn’t do it.
Se hospedó 2 noches en mayo de 2023
Respuesta de Rooms Division Manager, el 16 dic. 2023
Dear Ms. Aliaa,Warm greeting from Steigenberger Ellessan,Thank you so much for taking the time to share your kind review. I am thrilled that you enjoyed the location of the hotel, and our friendly staff members. Our goal is to provide comfort and friendly service to all our guests; your feedback, which highlight's both successes and areas for improvement, allows us to monitor how we are doing. We appreciate your choosing to stay with us and look forward to your return trip.Best Regards,

10/10 Excelente

Abdelmoaty

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Amazing location, very good breakfast
Se hospedó 2 noches en mayo de 2023
Respuesta de Rooms Division Manager, el 16 dic. 2023
Dear Mr. Abdelmoaty,Wish you a pleasant day ahead,Thank you for sharing your positive review about our hotel, feeling happy that you enjoyed your stay in Steigenberger El lessan with it's unique location in front of both Nile River and Mediterranean Sea, and appreciate your kindest comments regarding our service and cleanliness that serve to make our guests feel truly at home. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. We are looking forward to welcoming you again, Best Regards,

8/10 Bueno

Alaa

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
My stay was very relaxing , lovely breakfast open buffet despite the staff need more training for better food taste
Se hospedó 1 noche en febrero de 2023
Respuesta de Rooms Division Manager, el 8 mar. 2023
Dear Mr. Alaa,Warm greeting from Steigenberger Ellessan,Thank you so much for taking the time to share your kind review. I am thrilled that you enjoyed your stay at our hotel, and our breakfast buffet. Our goal is to provide comfort and friendly service to all our guests; your feedback, which highlight's both successes and areas for improvement, allows us to monitor how we are doing. We appreciate your choosing to stay with us and look forward to your return trip.Best Regards,

10/10 Excelente

Nabil

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff front desk staff, Gina, was super friendly.
Se hospedó 1 noche en febrero de 2023
Respuesta de Rooms Division Manager, el 23 feb. 2023
Dear Mr. Nabil,We very much appreciate your comments regarding your stay at Steigenberger Hotel El Lessan. It is always a pleasure to receive positive feedback. I will share your comments with our team, and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excelente

Ahmed

Viaje familiar
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en enero de 2023

10/10 Excelente

Mohamed

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2022

10/10 Excelente

Maha, Cypress

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The soap, shampoo dispenser were very hard to use
Se hospedó 2 noches en noviembre de 2022
Respuesta de Rooms Division Manager, el 16 dic. 2023
Dear Ms. Maha,Wish you a very good day,Thank you for choosing Steigenberger Ellessan and for taking time to share your review.Your feedback, which highlight's areas for improvement, allows us to monitor how we are doing. We appreciate your choosing to visit us and look forward to your upcoming visits.Best Regards,

10/10 Excelente

Mohammad

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fantastic Hotel
Se hospedó 1 noche en noviembre de 2022
Respuesta de Rooms Division Manager, el 16 dic. 2023
Dear Mr. Mohammad,Wish you a good day ahead,Thank you for choosing Steigenberger Ellessan, and for taking time to write a review. We are glad to discover that you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future.Best Regards,

4/10 Malo

Mohammad

Viaje en grupo
Le gustó: Comodidad de las habitaciones
No le gustó: Servicio y personal
Se hospedó 1 noche en noviembre de 2022

10/10 Excelente

Magdy

Se hospedó 8 noches en agosto de 2022

8/10 Bueno

Alaa

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very nice city and enjoyable view
Se hospedó 1 noche en junio de 2022
Respuesta de Rooms Division Manager, el 16 dic. 2023
Dear valuable guest,Wish you a good day ahead,Thank you for choosing Steigenberger Ellessan, and for taking time to write a review. We are glad to discover that you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future.Best Regards,

8/10 Bueno

Abdullah

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Unique location but area around it super busy!
Se hospedó 1 noche en agosto de 2022
Respuesta de Rooms Division Manager, el 16 ago. 2022
Dear Mr. Abdullah, Wish you a pleasant day ahead, Thank you for sharing your positive review about our hotel, feeling happy that you enjoyed your stay in Steigenberger El lessan with its unique location in front of both Nile River and Mediterranean Sea, and we are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. We are looking forward to welcoming you again, Best Regards,

10/10 Excelente

Hisham

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Alles ist gut.
Se hospedó 1 noche en julio de 2022
Respuesta de Rooms Division Manager, el 30 jul. 2022
Dear Mr. Hisham, Wish you a good day ahead, Thank you for choosing Steigenberger Ellessan, and for taking time to write a review. We are glad to discover that you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future. Best Regards,

6/10 Aceptable

Mohamed

Viaje familiar con niños
Le gustó: Servicio y personal
Unique location at el lesson. Kind staff but may need more training. Beach is disconnected from the hotel. A little pricy hotel restaurants.
Se hospedó 3 noches en junio de 2022
Respuesta de Rooms Division Manager, el 4 jul. 2022
Dear Mr. Mohamed, Warm greeting from Steigenberger Ellessan, Thank you so much for taking the time to share your kind review. I am thrilled that you enjoyed the location of the hotel. Our goal is to provide comfort and friendly service to all our guests; your feedback, which highlight's both successes and areas for improvement, allows us to monitor how we are doing. We appreciate your choosing to stay with us and look forward to your return trip. Best Regards,

10/10 Excelente

Ayman

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing view staff are nice food was great
Se hospedó 1 noche en junio de 2022
Respuesta de Rooms Division Manager, el 4 jul. 2022
Dear Mr. Ayman, Greetings from sunny Steigenberger Ellessan, Thanks a lot for posting a positive review on your vacation, we appreciate your cordial praises of our view and staff members and food, which are indicative of the fact that our sunny property does meet your expectations. It is an honor for us to host our guests and our hotel team is working their skills out to provide them with a high class service and utmost comfort. We are looking forward to your future visits. Best Regards,

4/10 Malo

Bahaa, Lexington

Viaje familiar
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Poorly maintained property. Disappointing beach. Great view of sea and river.
Se hospedó 2 noches en junio de 2022
Respuesta de Rooms Division Manager, el 2 jul. 2022
Dear Mr. Bahaa, Warm greeting from Steigenberger Ellessan, Thank you so much for taking the time to share your kind review. I am thrilled that you enjoyed the hotel view of sea and Nile river. Our goal is to provide comfort and friendly service to all our guests; your feedback, which highlight's both successes and areas for improvement, allows us to monitor how we are doing. We appreciate your choosing to stay with us and look forward to your return trip. Best Regards,

10/10 Excelente

Sherif

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en junio de 2022
Respuesta de Rooms Division Manager, el 30 jul. 2022
Dear Mr. Sherif, Greetings from sunny Steigenberger El Lessan, Thank you so much for taking the time to provide a feedback. We are so delighted that you rate our hotel as 10 out of 10, as we strive to provide just that for all our guests. We look forward to welcoming you again soon. Best Regards,

10/10 Excelente

Mohamed

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location and great staff
Se hospedó 2 noches en abril de 2022
Respuesta de Rooms Division Manager, el 13 may. 2022
Dear Mr. Mohamed, Wish you a pleasant day ahead, Thank you for sharing your positive review about our hotel, feeling happy that you enjoyed your stay in Steigenberger El lessan with it's unique location in front of both Nile River and Mediterranean Sea, and appreciate your kindest comments regarding our great staff, that serve to make our guests feel truly at home. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. We are looking forward to welcoming you again, Best Regards,

10/10 Excelente

Chaimaa

Se hospedó 1 noche en mayo de 2022

10/10 Excelente

Mohamed Galal

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en abril de 2022

8/10 Bueno

Magdy, Cairo

Viaje en grupo, Viaje en pareja, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Pleasant stay with a view of the Mediterranean and Nile river intersection. Nothing much to do in the area but was good for a night. Staff are super nice.
Se hospedó 1 noche en marzo de 2022
Respuesta de Rooms Division Manager, el 22 mar. 2022
Dear Mr. Magdy, Wish you a pleasant day ahead, Thank you for sharing your positive review about our hotel, feeling happy that you enjoyed your stay in Steigenberger El lessan with it's unique location in front of both Nile River and Mediterranean Sea, and appreciate your kindest comments regarding our staff members, that serve to make our guests feel truly at home. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. We are looking forward to welcoming you again, Best Regards,

10/10 Excelente

Sherif

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
رحلة اتمني تكرارها
موقع متميز الاطلالة علي البحر اكتر من رائعه بوفيه الافطاررائع و متنوع و يليق بفندق خمس نجوم الاستقبال ودود مطعم الشاطئ موقع جميل و استقبال رائع
Se hospedó 2 noches en febrero de 2022
Respuesta de Rooms Division Manager, el 20 feb. 2022
Dear Mr. Sherif, Wish you a pleasant day ahead, Thank you for sharing your positive review about our hotel, feeling happy that you enjoyed your stay in Steigenberger El lessan with it's unique location in front of both Nile River and Mediterranean Sea, and appreciate your kindest comments regarding our breakfast buffet, reception and beach restaurant, that serve to make our guests feel truly at home. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. We are looking forward to welcoming you again, Best Regards,

10/10 Excelente

ahmed f

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfect stay
Very nice hotel with an amazing view, excellent food, and extremely helpful staff.
Se hospedó 3 noches en diciembre de 2021
Respuesta de Rooms Division Manager, el 6 ene. 2022
Dear Mr. Ahmed, Greetings from sunny Steigenberger Ellessan, Our sincere regards for your kind post on your vacation experience. We are glad to discover that you enjoyed your stay with us and appreciate your kindest comments regarding our view, staff members and food, that serve to make our guests feel truly at home. We always strive to guarantee an ultimate guest comfort and surround them with exemplary hospitality throughout their entire stay. We are looking forward to your future visits. Best Regards,

10/10 Excelente

Salma

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
excellent and unique location. The breakfast was very good with wide varieties and tasty food. totally recommended!
Se hospedó 2 noches en diciembre de 2021
Respuesta de Rooms Division Manager, el 4 ene. 2022
Dear Ms. Salma, Wish you a pleasant day ahead, Thank you for sharing your positive review about our hotel, feeling happy that you enjoyed your stay in Steigenberger El lessan with it's unique location in front of both Nile River and Mediterranean Sea, and appreciate your kindest comments regarding our breakfast and food, that serve to make our guests feel truly at home. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. We are looking forward to welcoming you again, Best Regards,

10/10 Excelente

Mahmoud

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Perfect in all departments
Se hospedó 2 noches en diciembre de 2021
Respuesta de Rooms Division Manager, el 21 dic. 2021
Dear Mr. Mahmoud, Greetings from sunny Steigenberger El Lessan, We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comment. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. We look forward to welcoming you back again, Best Regards,

8/10 Bueno

ashraf

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
My recommendation is to avoid The Fanar Roof Restaurant at the Steigenberger Hotel El Lessan since it is overpriced and you pay a high price for very low quality and quantity food. shrimp fatah (rice and a few little shrimp in a dish) salmon askot (less than 200 g) one seafood soup ( very big dish plate that contains few shrimp and squid in a soup to mislead the customers ) = total cost is approximately 1000 Egyptian pound We asked the manager to cancel the order he kept pushing us to stay and he promised to handle the situation but nothing happened and the dish was just reshaped to look better and we was embarrassed and had to eat it. DON’T EAT IN HOTEL ROOF RESTAURANT. but the hotel it self deserve 5 stars
Se hospedó 3 noches en diciembre de 2021
Respuesta de Rooms Division Manager, el 21 dic. 2021
Dear Mr. Ashraf, Wish you a very good day, Thank you for choosing Steigenberger Ellessan and for taking time to share your review. Your feedback, which highlight's areas for improvement, allows us to monitor how we are doing. We appreciate your choosing to visit us and look forward to your upcoming visits. Best Regards,

10/10 Excelente

Wael, Mcdonough

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
طاقم الفندق ممتاز
Se hospedó 1 noche en septiembre de 2021
Respuesta de Rooms Division Manager, el 5 oct. 2021
Dear Mr. Wael, Greetings from sunny Steigenberger El Lessan, We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comment, and the hotel staff will also be pleased to get a mention as they do work hard so thanks also for thinking of them. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. We look forward to welcoming you back again, Best Regards,

10/10 Excelente

Mohamed

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Superb Hotel
Best one in Ras ELBar Great Hotel i wish to be back soon Staff needs some improvement
Se hospedó 1 noche en septiembre de 2021
Respuesta de Rooms Division Manager, el 30 sept. 2021
Dear Mr. Mohamed, Warm greeting from Steigenberger Ellessan, Thank you so much for taking the time to share your kind review. I am thrilled that you enjoyed the stay with us. Our goal is to provide comfort and friendly service to all our guests; your feedback, which highlight's both successes and areas for improvement, allows us to monitor how we are doing. We appreciate your choosing to stay with us and look forward to your return trip. Best Regards,

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Awesome stay
Great stay. The staff at the hotel are very friendly and professional and the breakfast includes all types of food. The view from the room is amazing and the private beach of the hotel is swimmable. Seafood around the area is out of this world; fresh, tasty and qt great prices.
Se hospedó 3 noches en septiembre de 2021
Respuesta de Rooms Division Manager, el 11 sept. 2021
Dear valuable guest, Greetings from sunny Steigenberger Ellessan, Our sincere regards for your kind post on your vacation experience. We are glad to discover that you enjoyed your stay with us and appreciate your kindest comments regarding our staff members, breakfast, view, private beach and seafood, that serve to make our guests feel truly at home. We always strive to guarantee an ultimate guest comfort and surround them with exemplary hospitality throughout their entire stay. We are looking forward to your future visits. Best Regards,

10/10 Excelente

Cliente verificado

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Really nice and amazing Hotet,the staff are friendly.the hotel has a unique location with one of the best views from sea view room, breakfast was one of the best open buffet.highly recommend from me.only one thing I need for next time.please build a pool for kids
Se hospedó 4 noches en julio de 2021
Respuesta de Rooms Division Manager, el 16 ago. 2021
Dear valuable guest, Wish you a pleasant day ahead, Thank you for sharing your positive review about our hotel, feeling happy that you enjoyed your stay in Steigenberger El lessan with it's unique location in front of both Nile River and Mediterranean Sea, and appreciate your kindest comments regarding our staff members and breakfast, that serve to make our guests feel truly at home. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. Regarding your comment for the pool for the kids, we consider your comment in a highly consideration in order to improve our hotel services. We appreciate your choosing to visit us and look forward to your upcoming visits. Best Regards,

10/10 Excelente

Mohamed

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent
Se hospedó 3 noches en julio de 2021
Respuesta de Rooms Division Manager, el 21 jul. 2021
Dear Mr. Mohamed, Wish you a good day ahead, Thank you for choosing Steigenberger Ellessan, and for taking time to write a review. We are glad to discover that you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future. Best Regards,

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful hotel overlooking the Mediterranean with a fantastic pool and private beach. The breakfast selection was huge and delicious.
Se hospedó 2 noches en julio de 2021
Respuesta de Rooms Division Manager, el 16 jul. 2021
Dear valuable guest, Wish you a peasant day ahead, Thank you for sharing your positive review about our hotel, feeling happy that you enjoyed your stay in Steigenberger El lessan with it's unique location in front of both Nile River and Mediterranean Sea, and appreciate your kindest comments regarding our pool, beach and breakfast, that serve to make our guests feel truly at home. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. We are looking forward to welcoming you again, Best Regards,

4/10 Malo

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
There is no beach at hotel
Se hospedó 2 noches en mayo de 2021
Respuesta de Rooms Division Manager, el 28 dic. 2021
Dear valuable guest, Greetings from sunny Steigenberger El Lessan, Thank you for choosing Steigenberger Ellessan and for taking time to share your review. Regarding your comment for the hotel beach, it's available away of the hotel about one kilo with a shuttle bus available to transfer the guest from the beach to hotel and back. We look forward to welcoming you back again, Best Regards,

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en abril de 2021
Respuesta de Rooms Division Manager, el 28 dic. 2021
Dear valuable guest, Wish you a good day ahead, Thank you for choosing Steigenberger Ellessan, and for taking time to write a review. We are glad to discover that you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future. Best Regards,

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent location, facing the sea. Nice private beach with restaurant, but not on site, not walking distance.
Se hospedó 1 noche en abril de 2021
Respuesta de Rooms Division Manager, el 9 abr. 2021
Dear valuable guest, Wish you a good day ahead, Thank you for sharing your positive review about our hotel, feeling happy that you enjoyed your stay in Steigenberger El lessan with it's unique location in front of both Nile River and Mediterranean Sea, and appreciate your kindest comments regarding our private beach restaurant, that serve to make our guests feel truly at home. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. We are looking forward to welcoming you again, Best Regards,

10/10 Excelente

Cliente verificado

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The location is great, the breakfast is very well served. Also, Sameh from front desk was very helpful, I would really like to thank him for all his efforts changing the room view just to make us happy. The chief of the seafood restaurant was great, the shrimp fata was extraordinary. Loved the place.
Se hospedó 1 noche en febrero de 2021
Respuesta de Rooms Division Manager, el 28 dic. 2021
Dear valuable guest, Greetings from sunny Steigenberger Ellessan, Thanks a lot for posting a positive review on your vacation, we appreciate your cordial praises of our location, breakfast and staff members, which are indicative of the fact that our sunny property does meet your expectations. It is an honor for us to host our guests and our hotel team is working their skills out to provide them with a high class service and utmost comfort. We are looking forward to your future visits. Best Regards,

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great Hotel
Amazing view.. Clean hotel, nice staff, breakfast was excellent and free parking 😍
Se hospedó 1 noche en febrero de 2021
Respuesta de Rooms Division Manager, el 18 feb. 2021
Dear valuable guest, Greetings from sunny Steigenberger Ellessan, Thanks a lot for posting a positive review on your vacation, we appreciate your cordial praises of our amazing view, clean hotel, staff members and breakfast, which are indicative of the fact that our sunny property does meet your expectations. It is an honor for us to host our guests and our hotel team is working their skills out to provide them with a high class service and utmost comfort. We are looking forward to your future visits. Best Regards,

10/10 Excelente

Bassem

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en febrero de 2021
Respuesta de Rooms Division Manager, el 18 feb. 2021
Dear Mr. Bassem, Warm greetings from Steigenberger Ellessan, Thank you for the 5 stars! Hope to see you very soon! Best Regards.

8/10 Bueno

Ibrahim

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2021
Respuesta de Rooms Division Manager, el 18 feb. 2021
Dear Mr. Ibrahim, Warm greetings from Steigenberger Ellessan, Thank you for the 5 stars! Hope to see you very soon! Best Regards.