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Opiniones de Hampton Inn Mobile-East Bay/Daphne

2.5 out of 5
Hampton Inn Mobile-East Bay/Daphne
29451 Us Highway 98, Daphne, AL

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 545 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 247 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 98 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 60 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 50 de 1000 opiniones" "

8.6/10

Limpieza

8.8/10

Servicio y personal

8.4/10

Servicios

8.4/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

4/10 Malo

Alberto

Se hospedó 1 noche en julio de 2023
Respuesta de General Manager(JP), el 26 jul. 2023
Thank you for taking the time review our hotel. As a "Loved By guests" award winner for the past 3 years we always want you to have a PERFECT Stay. Please reach out to us on how we can. We really hope to earn your business AND your loyalty in the future too! Respectfully, Sincerely, and ALWAYS our pleasure, Jim

10/10 Excelente

Alba M.

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Personal muy amable, todo limpio, variedad en el desayuno y cerca de varios lugares para comer
Se hospedó 4 noches en mayo de 2023
Respuesta de General Manager Jim, el 26 may. 2023
Thank you so much for your PERFECT Review of our hotel! When you stay here it's what we strive for! We hope to earn your business again in the future very soon! Always our pleasure, Jim

10/10 Excelente

Alejandro

Se hospedó 1 noche en abril de 2023
Respuesta de Amber, el 27 abr. 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excelente

Jose

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Negocios
Descanse muy bien el servicio excelente
Se hospedó 1 noche en enero de 2023

8/10 Bueno

Katya

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Viaje de familia. Hospedaje por únicamente un día ya que viajábamos por carretera. Hotel con camas cómodas. Desayuno variable. Zona segura en los alrededores del hotel.
Se hospedó 1 noche en diciembre de 2022

10/10 Excelente

Expedia Relocation

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Es uno de mis favoritos .es cómodo ay atención al cliente es muy linpio
Se hospedó 2 noches en julio de 2021

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en mayo de 2020

10/10 Excelente

Marisa

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hotel for our overnight stay!
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Kimberly, Scottsboro

Viaje de negocios
Le gustó: Servicios y condiciones de la propiedad
Beautiful view of mobile bay
Se hospedó 2 noches en abril de 2024

2/10 Terrible

Stan

No le gustó: Servicio y personal y condiciones de la propiedad
Dont stay here. You have to park at the back of the hotel. The back entrance door is locked and reuries a key to eneter. They have a intercom but the front desk attandant disnt answer it.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager(JP), el 18 abr. 2024
Deepest Apologies for your experience! We lock our back entrance for guest safety. So sorry our guest services did not hear or react quickly. We have conducted a retraining to ensure we take care of you perfectly next time! Thank you for the continued business and FUTURE loyalty. We are glad you decided to stay and come back! It's always our pleasure to serve, Jim Pappas General Manager

10/10 Excelente

Terry G

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Had a balcony room that overlooked the bay. Beautiful sunsets! Mornings were also nice.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

john

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
nice stay
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Heather

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Scott, Grapevine

Le gustó: Limpieza y servicio y personal
Good
Se hospedó 1 noche en abril de 2024

10/10 Excelente

William

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Karen

Le gustó: Servicios
Clean room, nice location
Se hospedó 1 noche en abril de 2024
Respuesta de Kennedy (FOM) , el 5 abr. 2024
Thank you for taking the time to leave feedback Karen! We appreciate the perfect rating and I'm glad to see the stay met your expectations! We hope you choose to stay with us again in the future!

10/10 Excelente

tiffany

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Kennedy (FOM) , el 5 abr. 2024
Thank you for the perfect rating, Tiffany! We really appreciate your business. I'm happy to see everything was great during your stay and we hope to see you again soon!

8/10 Bueno

Tamara, Nokomis

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We always love when we can just walk to a nice restaurant after a long drive. Staff was nice, but fun seeing the alligators up close. The man that was working in the dinning area was so very nice and friendly. Loved being there!
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Jonathan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was very nice and professional. Great free hot breakfast in the morning.
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Matthew

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Arnold

Se hospedó 1 noche en marzo de 2024

4/10 Malo

Steve

No le gustó: Limpieza y condiciones de la propiedad
Bed smelled and shower and sink backed when in use.
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Jeff

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice hotel with a view of the bay. Clean, no issues found. Great restaurant close by as well.
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Penny

Viaje en grupo
Le gustó: Limpieza y condiciones de la propiedad
Did not get housekeeping service. No bulb in floor lamp by the chair.
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Marla

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The location was perfect for our stay. Restaurant options very close to hotel.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Sean

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Really nice place, will stay here again
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Thomas

Viaje familiar
Le gustó: Servicios
View of the mobile bay, access from I-10
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Mark

Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Alan

Viaje de negocios, Viaje familiar
Receptacle plugs in lamps were loose would not hold a plug. Reported it to staff when I left
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Laquita

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Traveling with my husband and a 12 month old. Booked room about 30 minutes before arriving. Arrived around 8pm. Easy, quick check in. Friendly staff- night attendant and morning attendant. Clean room. Everything in the room worked properly: fridge, microwave, coffee maker, air conditioner. Clean sheets. Breakfast was out and hot when we went down around 6:30am. Self parking. Quiet area. Would stay again and I’m picky :)
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Nicole

Viaje en pareja
All the staff are very helpful, they are very knowledgeable about the area
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Ember

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I have stayed here many times and the experience always get better. The staff is SUPER friendly. Every single staff member that i came in contact with was outgoing and personable and genuine. They all seemed to really enjoy their jobs. Whoever hires for this location, GREAT JOB!
Se hospedó 4 noches en febrero de 2024

6/10 Aceptable

Edwin

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The amenities such as complementary soap, shampoo, lotion, even a shower cap were better at the Comfort Inn we stayed at the night before for half the price. The breakfast was comparable also. I doubt I will ever pay to stay at a Hampton Inn again.
Se hospedó 2 noches en febrero de 2024
Respuesta de General Manger(JP), el 5 mar. 2024
Thank you for your review. We really hope we can earn your business again and show you why we are rated so highly in customer reviews. As "Loved By Guests" Award winner for Expedia, we strive to make our guests nothing but HAPPY when they leave our hotel.

10/10 Excelente

Carol, Thunder Bay

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great hotel
Se hospedó 1 noche en febrero de 2024
Respuesta de Kennedy (FOM) , el 7 feb. 2024
We are very glad you had a great experience with us! We are very happy you decided to stay with us and we hope to see you again!

10/10 Excelente

stephanie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great stat!
Se hospedó 1 noche en enero de 2024
Respuesta de Kennedy (FOM) , el 7 feb. 2024
Stephanie, thank you for the 5/5 rating! We really appreciate your business and would be honored if you chose our hotel again in the future!

10/10 Excelente

Barbara

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Kennedy (FOM) , el 8 feb. 2024
Thank you for the 10/10 rating! We appreciate you staying with us! Hope to see you again soon!

10/10 Excelente

Arnold, Papillion

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location for a short stay. Room was comfortable and had a view of the Bay that I enjoyed. The staff were friendly and very helpful. The breakfast was as expected for a free continental. I would recommend this hotel
Se hospedó 1 noche en enero de 2024
Respuesta de Kennedy (FOM) , el 8 feb. 2024
Thank you for your kind words and perfect review! I am happy to see you enjoyed your stay and it makes us proud to know you would recommend us! We appreciate your business and hope you choose to stay with us on your next trip!

2/10 Terrible

Rev.

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager(JP), el 13 ene. 2024
Deepest Apologies for your stay. Please reach out and let us know how we can make your stay perfect! Kindest Regards, Jim

10/10 Excelente

Mike and Mary

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A nice clean room at a good price.
Se hospedó 1 noche en enero de 2024
Respuesta de Kennedy (FOM) , el 9 ene. 2024
We appreciate you taking the time to give us your feedback and we are delighted to read you had a great stay with us. We hope to welcome you back whenever you are in the Daphne/Mobile area!

2/10 Terrible

Zheng

Viaje familiar
No le gustó: Condiciones de la propiedad
No water in the room
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager(JP), el 13 ene. 2024
Deepest apologies for your stay and the water outage. It was not planned. We hope the compensation you received(Which was a full refund) helped in earning your business in the future! We always love to serve! Kindest Regards, Jim

10/10 Excelente

Patricia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Wonderful
Beautiful hotel. Clean comfy room. Wonderful view of the bay and the lights of Mobile. Great breakfast choices. Friendly staff. Would definitely stay again.
Se hospedó 4 noches en diciembre de 2023
Respuesta de Kennedy (FOM) , el 9 ene. 2024
Thank you for taking a moment to share your experience. I am happy to hear you that you found your stay with us to your liking! We look forward to welcoming you back to our hotel in the future!

10/10 Excelente

Krista

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Kennedy (FOM) , el 9 ene. 2024
Thank you so much for the 10/10 review! I am happy to see you enjoyed your stay with us! We hope to welcome you back in the future!

10/10 Excelente

Tyesha

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The stay was great. Room was clean and quiet with a beautiful view.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Kennedy (FOM) , el 9 ene. 2024
Thank you for the 5 star review! I am glad your room met your expectations and you were able to enjoy the beautiful view from one of our bayside rooms! We hope to see you again soon!

10/10 Excelente

Jess

Se hospedó 1 noche en diciembre de 2023
Respuesta de Kennedy (FOM) , el 9 ene. 2024
Wow! Thank you for the 10/10 rating! I am happy to see your stay with us met your expectations! We hope to see you again soon!

10/10 Excelente

Esther K

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Best breakfast
Room and the staff were great. The breakfast was fantastic probably one of the best we've had at a hotel. The mattress was a little hard for me, but my family said that it felt fine. The bathroom has the bottle shampoo and bodywash attached to the shower wall which we really liked.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Kennedy (FOM) , el 7 feb. 2024
Thank you for the great review of our hotel. It is always nice to read that our guests enjoyed their time with us and that the service exceeded expectations! The team and I take great pride in our hotel service and providing guests with the ultimate hotel experience. We can't wait to welcome you back during your next trip!

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great Hotel
Very clean room and lobby. My room was not ready on time but they were able to put me in another room with a view of the bay which is what I wanted originally so I was very pleased with my stay.
Se hospedó 1 noche en diciembre de 2023
Respuesta de General Manager(JP), el 2 ene. 2024
Very Flattered for your PERFECT review of our hotel! We hope to see you soon! It's always our pleasure, Jim General Manager

10/10 Excelente

Steve

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de General Manager(JP), el 2 ene. 2024
Thank you for the PERFECT review of our hotel! Please come back again my friend! Respectfully waiting to earn your business again, Jim

8/10 Bueno

Diane

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
Se hospedó 1 noche en diciembre de 2023
Respuesta de General Manager(JP), el 2 ene. 2024
We hope to see you soon! It's always our pleasure, Jim General Manager

2/10 Terrible

jean

Se hospedó 1 noche en diciembre de 2023
Respuesta de General Manager(JP), el 2 ene. 2024
Deepest Apologies for your experience. Please reach out to our hotel as we have no idea what went wrong with your stay with no details. We hope to hear from you and as always, we are flattered to serve you! Respectfully, Jim

10/10 Excelente

Marc

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great visit
We found everything with our room to be neat, clean, and comfortable. The staff were friendly and accommodating. Would definitely stay there again
Se hospedó 1 noche en diciembre de 2023
Respuesta de General Manager(JP), el 2 ene. 2024
Very Flattered for your PERFECT review of our hotel! We hope to see you soon! It's always our pleasure, Jim General Manager