Recepción

Opiniones de Harrowgate Hill Lodge

3.5 out of 5
Harrowgate Hill Lodge
North Road, Darlington, England

Opiniones

7.4

Bueno

Puntuación de 10, es decir, Excelente. Basada en 38 de 173 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 76 de 173 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 34 de 173 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 12 de 173 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 13 de 173 opiniones" "

7.6/10

Limpieza

8.2/10

Servicio y personal

6.8/10

Servicios

6.8/10

Condiciones de la propiedad

7.2/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Paul

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very easy to park and the staff are friendly and helpful. Facilities are comfortable but my only quibble is, despite No Smoking notices everywhere, there was a smell of stale smoke and the fire alarm was set off 4 times. Also i have stayed several times over the last 2 years and the lift is always out of order.
Se hospedó 3 noches en marzo de 2024

6/10 Aceptable

Christopher

Le gustó: Servicio y personal y comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
Budget Room
This is a basic hotel …… you get what you pay for ….. it is what is ….. bit dated ….and they need to get the lift working ….. 😄
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Patricia

Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Barrie

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Clean basic hotel with friendly staff
Se hospedó 4 noches en octubre de 2023
Respuesta de Reception, el 6 oct. 2023
Thank you very much

8/10 Bueno

Davey

Viaje familiar con niños
Le gustó: Servicio y personal
No hot water in shower so had to be moved to another room that wasn’t as clean so a bit disappointed. Beds were comfortable and parking was easy.

4/10 Malo

Maxine

Staff were polite & attentive. Property was shabby lift wasn’t working. Carpets threadbare. Cigarette burn marks on carpet. Bed was squeaky & uncomfortable.Room was dingy poor lighting.
Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

Gilbert

Viaje familiar
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Tracey

Le gustó: Limpieza y servicio y personal
Clean and good value for money
Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

Diane Joyce

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Firstly we would use the Hotel Again. It was adequate and priced reasonably. Sadly during most of the night there was heavy traffic, which meant it was difficult to get to sleep.
Se hospedó 2 noches en septiembre de 2023

8/10 Bueno

D.J.FINN

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Basic but very clean
Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

Ian

Viaje en grupo
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Great hotel in terms of cleanliness and price. Location is great as a base for motorcycling around Northumberland and Durham areas. Great food next door. No breakfast facilities.
Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

John

Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Tracy

Le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

Keith

Se hospedó 2 noches en julio de 2023

4/10 Malo

Christopher

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Is this a hotel or a half-way house?
I wish I’d read more reviews before booking this hotel, but we were limited for choice due to time constraints and having a dog with us. Apparently the lift hasn’t worked for years - and we were given a room on the third floor. The window of our room only opened a crack, barely letting in any (badly needed) fresh air. The room was very tired and the carpet badly stained. Whoever had painted the bathroom had glossed over the doorframe AND the tiles. It looked like a blind man had been tasked with the job and then not given enough time to complete it. The hot water in the bathroom was just about tepid if you let it run for long enough. Some of the hotel residents seem to be living there permanently, and we saw at least two women hanging around the lobby in their pyjamas/dressing gowns in the middle of the afternoon. We went to the pub next door for an evening meal. When we came back a woman was standing outside the hotel having a heated argument on her phone. When my husband went out 2 hours later to walk the dog she was till there, sobbing into her mobile. On the morning we left two staff were frantically knocking on someone’s door and asking if they were ok. Is this a hotel or a half-way house? I woke up on the middle of the night and the smell of tobacco smoke was so strong in our room that I had to check the hallways to ensure there was no fire. On the plus side, the staff were lovely and very helpful.
Se hospedó 1 noche en julio de 2023

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Comodidad de las habitaciones
Very pleasant staff very relaxed no prob at all .
Se hospedó 3 noches en junio de 2023

2/10 Terrible

David

Viaje en pareja
No le gustó: Limpieza y condiciones de la propiedad
Worst place we’ve ever stayed. Tatty, dated, very rough, poorly cleaned, poorly decorated, generally very low quality hotel. Rock hard bed, would have been more comfy on the floor, if the floor was hygienically safe to do so! Room on the top floor and lift permanently out of order and blocked off - difficult for wife with spinal injury. Recommend you avoid this place until they invest some money in it.
Se hospedó 1 noche en junio de 2023

8/10 Bueno

Anne

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
The lift didn't work and as I was on crutches the staff moved me from the 3rd floor to the 1st, the room had a stale smell of cigarettes but we only wanted it as a stop off for the pink concert at Sunderland so it was well worth it, also the pub/ restaurant next door is great for an evening meal
Se hospedó 2 noches en junio de 2023

6/10 Aceptable

Janet

Se hospedó 2 noches en junio de 2023

8/10 Bueno

Victoria

Se hospedó 1 noche en junio de 2023

2/10 Terrible

Colin

Le gustó: Limpieza
Awful - Avoid this hotel
The room was clean l, spacious and comfy, but at 01.20am my room was entered by a foreign woman presumably wanting to steal my wallet, car keys etc. Fortunately I woke and was able to evict her. She didn't appear to speak English. The hotel is on a busy main road and despite secondary glazing was extremely noisy from road traffic until late and again from 06.00. Speaking to locals after checking out after 1 night of what was meant to be a 3 night stay, the hotel has a dreadful reputation and is believed to be used to house recently released prisoners and police are in regular attendance to disturbances.
Se hospedó 3 noches en mayo de 2023

8/10 Bueno

Frederick

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 4 noches en mayo de 2023

6/10 Aceptable

Robert

Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Rob

Se hospedó 1 noche en mayo de 2023
Respuesta de Reception, el 9 may. 2023
Thank you. I am glad you enjoyed your stay.

8/10 Bueno

kerry

Se hospedó 1 noche en marzo de 2023
Respuesta de Reception, el 9 may. 2023
Thank you.

8/10 Bueno

Allison

Se hospedó 1 noche en enero de 2023

2/10 Terrible

Kylie

Se hospedó 1 noche en noviembre de 2022

10/10 Excelente

John

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Clean hotel, comfortable bed.. no complaints
Se hospedó 1 noche en noviembre de 2022

6/10 Aceptable

J

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
The non smoking room smelled of smoke. The room was distinctly run down.
Se hospedó 1 noche en noviembre de 2022

6/10 Aceptable

Stephen

Viaje de negocios
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Old fashioned rooms but clean . Also not cold compared to some guest houses who aren’t putting there heating on . Radiator on demand if required . Pub grub next door to it .
Se hospedó 3 noches en noviembre de 2022

8/10 Bueno

Mr

Se hospedó 1 noche en octubre de 2022

10/10 Excelente

Malcolm

Se hospedó 1 noche en octubre de 2022

6/10 Aceptable

Darren

Se hospedó 1 noche en octubre de 2022

8/10 Bueno

andrew

Le gustó: Limpieza y servicio y personal
No le gustó: Comodidad de las habitaciones
Andy Lynch
Our stay was great had all we needed for one night to continue driving North the next day. It was not the Ritz it was what you would expect to pay for a two - Three star ACCOMMODATION had a good meal in the pub next door I had a good sleep my wife got sea sick on her twin bed, shower did not work room (# 007) and had to have breakfast at Morrisons up the road, fantastic so all in all it was worth £48 am returning in 6 days so we’ll see if the shower is fixed !!!
Se hospedó 1 noche en septiembre de 2022

8/10 Bueno

Marion

Viaje familiar
Le gustó: Limpieza y servicio y personal
No frills room, but clean with comfortable beds and a hot shower
Se hospedó 2 noches en septiembre de 2022

6/10 Aceptable

Thomas

Se hospedó 1 noche en septiembre de 2022

8/10 Bueno

Peter

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2022

6/10 Aceptable

lynne

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
It was adequate only used for sleeping disappointed no shower gels/shampoo in bathrooms
Se hospedó 2 noches en agosto de 2022

8/10 Bueno

Lee

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very comfortable bed..excellent value for money..lovely big car park
Se hospedó 1 noche en agosto de 2022

8/10 Bueno

Jeyarajah

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly staff
Se hospedó 1 noche en agosto de 2022

10/10 Excelente

Dom

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 3 noches en agosto de 2022

8/10 Bueno

Darren

Se hospedó 2 noches en agosto de 2022

4/10 Malo

Peter

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Shabby, lift out of order , dubious clientele. Insufficient hot water. Noisy bathroom fan . Dirty windows spiders web in window etc....
Se hospedó 1 noche en julio de 2022

6/10 Aceptable

Maureen

Viaje de negocios
Le gustó: Limpieza y servicio y personal
No le gustó: Comodidad de las habitaciones
Couldn’t shut Door plus sink didn’t empty
Se hospedó 1 noche en julio de 2022

10/10 Excelente

Zoe

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Comfortable stay
Have stayed a number of times, always had a comfortable stay.
Se hospedó 1 noche en julio de 2022

8/10 Bueno

Robert

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en julio de 2022

8/10 Bueno

Pratik

Se hospedó 1 noche en julio de 2022

10/10 Excelente

Allison

Le gustó: Limpieza, servicio y personal, servicios
Se hospedó 2 noches en julio de 2022

8/10 Bueno

Rob

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Spotless
Two night stay - spotlessly clean lodge, very comfy bed - cracking value for money
Se hospedó 2 noches en julio de 2022

10/10 Excelente

Lee

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lovely quiet hotel..very nice clean room..excellent parking facilities for my van and trailer..will definitely stay there again
Se hospedó 1 noche en julio de 2022