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Opiniones de The Hans Hotel New Delhi

4 out of 5
The Hans Hotel New Delhi
15 Barakhamba Road, Connaught Place, New Delhi, Delhi N.C.R

Opiniones

7.2

Bueno

Puntuación de 10, es decir, Excelente. Basada en 62 de 314 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 125 de 314 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 67 de 314 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 34 de 314 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 26 de 314 opiniones" "

7.8/10

Limpieza

7.4/10

Servicio y personal

7.2/10

Servicios

6.8/10

Condiciones de la propiedad

6.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Bogdan

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It's relatively well located for visiting the central part of New Delhi.
Se hospedó 3 noches en noviembre de 2023

8/10 Bueno

Trino Gustavo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bueno, muy céntrico. Hay una estación de metro a unos pocos pasos donde te puedes movilizar por la ciudad
Se hospedó 4 noches en octubre de 2023
Respuesta de Team Hans, el 13 nov. 2023
Dear Guest,We are honored to receive such a heart-warming note of your kind commendations of The Hans, New Delhi. Thank you so much for your continued patronage and taking out time to share your recent stay experience with us.We are pleased to know that the services and facilities offered to you were to your satisfaction. I have shared your feedback with everyone at the hotel; your appreciation means the world to our people and will inspire and encourage them in their continuous pursuit of excellence.We are grateful to you for your kind words that fuel our passion to keep striving for excellence and look forward to many more opportunities of welcoming you back soon.Best Regards,Hans Team

8/10 Bueno

Gabriel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Malo
El recepción con catarro ahogado nos atendió de mala gana. La comida cara y poca. Ubicada bien . Mucha suciedad en hotel y alrededores internos.
Se hospedó 1 noche en marzo de 2023
Respuesta de Team Hans, el 19 abr. 2023
Dear Guest,We are honored to receive such a heart-warming note of your kind commendations of The Hans, New Delhi. Thank you so much for your continued patronage and taking out time to share your recent stay experience with us.We are pleased to know that the services and facilities offered to you were to your satisfaction. I have shared your feedback with everyone at the hotel; your appreciation means the world to our people and will inspire and encourage them in their continuous pursuit of excellence.We are grateful to you for your kind words that fuel our passion to keep striving for excellence and look forward to many more opportunities of welcoming you back soon.Best Regards

10/10 Excelente

ISAURA

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
El lugar es viejo, la ducha es pequeña y no es la mejor. Sin embargo, el restaurante es excelente !!! Incluye el buffet en la reservación y no te arrepentirás. Pedimos room service y no nos arrepentimos. Cama deliciosa especial para descansar.
Se hospedó 1 noche en noviembre de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Es un hotel correcto, limpio y la habitación cómoda, lo justo para pasar una noche en el centro de nueva delhi, ya que la ubicación es lo mejor, a 10 minutos andando de la zona comercial de Nueva delhi, la zona nueva. Quizás lo peor es la relación calidad precio, que es bastante caro para lo que realmente es el hotel
Se hospedó 1 noche en noviembre de 2018

4/10 Malo

Roberto, Mexico

No le gustó: Servicio y personal
Estancia de un dia en este hotel
Cuando uno esta viajando se dificultan mucho las comunicaciones, yo habia reservado 4 noches en este hotel y por cambios en mi viaje solo que hospede una noche. Entiendo que lo mejor habria sido que yo cancelara las 3 noches que no iba a ocupar pero en verdad no hubo manera de hacerlo. Al llegar al hotel, estos me cobraron dos noches por no haber cancelado las noches que no ocupe, se me hizo un descortesia muy grande ya que en ningun hotel te hacen esto...no recomiendo un hotel que pone por delante sus intereses que los de sus clientes.
Se hospedó 4 noches en octubre de 2017
Respuesta de Front Office Manager, el 7 nov. 2017
Dear Guest, Many thanks for sharing your experience. As per policy cancellation can be possible 24 hours prior to check-in. We had charged only one night retention for last minute cancellation. Regards

8/10 Bueno

no es necesario, does it matter

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel muy bonito y bien situado
Bien situado muy cerca de Connaught place y de la boca del metro Barakhamba Road.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
hotel recomendable
estuvo muy bien. hotel recomendable!

6/10 Aceptable

Cliente verificado

No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Hans Deli
El hotel no está mal en general, pero deja mucho que desear para ser un 4 estrellas (incluso en india): - Los restaurantes están en la segunda planta y sin ningún tipo de identificación. - El precio de internet es excesivo. - El precio de los coches de recogida en el aeropuerto es realmente caro: en mi caso un taxi pre pago me costó 230 rupias (3,49 euros) mientras que en hotel me pedían unos 35 dólares! Incluso con eso, no me parece un mal hotel, simplemente creo que las 4 estrellas no son un referente.

8/10 Bueno

Andrew

Le gustó: Limpieza y servicio y personal
Bed was unusually soft for India and thebpillows amazing. Room and fellow guests very quiet overall. Appreciated. Near metro and street vendors and Connaught place so lots of options nearby for food etc. Good wifi and helpful front desk.
Se hospedó 1 noche en abril de 2024
Respuesta de Team Hans, el 22 abr. 2024
Dear Guest, We regret the inconvenience caused. We have already addressed your feedback to the concerned team to enable them in taking immediate corrective action and offering a higher level of experience. We hope you would give us another opportunity to serve you and look forward to welcoming you back. Best Regards, Team Hans.

4/10 Malo

Nirmala

General things arent in the room in the arrival only they hv to set all the things before arrival..so many things are missing
Se hospedó 1 noche en febrero de 2024
Respuesta de Team Hans, el 5 abr. 2024
Dear Guest, We regret the inconvenience caused. We have already addressed your feedback to the concerned team to enable them in taking immediate corrective action and offering a higher level of experience. We hope you would give us another opportunity to serve you and look forward to welcoming you back. Best Regards, Team Hans.

10/10 Excelente

Kamal

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
The location is very convenient . All major sight seeing are nearby. The restaurant on premises is very convenient for food & drink .
Se hospedó 2 noches en enero de 2024

4/10 Malo

Cliente verificado

Viaje en grupo
No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024

8/10 Bueno

??

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
部屋がきれいで良かったです。
Se hospedó 3 noches en diciembre de 2023

4/10 Malo

Cliente verificado

Viaje de negocios
No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Sheng Feng

Se hospedó 4 noches en diciembre de 2023

2/10 Terrible

Patrick

Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

MASAKAZU

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is a wonderful hotel where all the staff are smiling and provide great service.
Se hospedó 2 noches en noviembre de 2023

8/10 Bueno

Farheen

Se hospedó 3 noches en noviembre de 2023

8/10 Bueno

JOHN

Le gustó: Limpieza, servicios, condiciones de la propiedad
A little basic, but largely clean and comfortable, and in a good location.
Se hospedó 3 noches en noviembre de 2023

6/10 Aceptable

Shihwei

Le gustó: Limpieza y servicio y personal
Se hospedó 4 noches en noviembre de 2023

4/10 Malo

Tarsem

No le gustó: Limpieza y condiciones de la propiedad
Lobby, washroom are really outdated.
Se hospedó 2 noches en noviembre de 2023

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 7 noches en octubre de 2023
Respuesta de Team Hans, el 26 oct. 2023
Dear Guest,We are honored to receive such a heart-warming note of your kind commendations of The Hans, New Delhi. Thank you so much for your continued patronage and taking out time to share your recent stay experience with us.We are pleased to know that the services and facilities offered to you were to your satisfaction. I have shared your feedback with everyone at the hotel; your appreciation means the world to our people and will inspire and encourage them in their continuous pursuit of excellence.We are grateful to you for your kind words that fuel our passion to keep striving for excellence and look forward to many more opportunities of welcoming you back soon.Best Regards,Hans Team

8/10 Bueno

Orhan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Large room with comfortable bed, very basic furniture good enough for short stay. Could not find good restaurants around but a lot of street foods on Barakhamba Street toward Connought Circle. There are several money exchange offices around,
Se hospedó 3 noches en octubre de 2023
Respuesta de Team Hans, el 26 oct. 2023
Dear Guest,We are honored to receive such a heart-warming note of your kind commendations of The Hans, New Delhi. Thank you so much for your continued patronage and taking out time to share your recent stay experience with us.We are pleased to know that the services and facilities offered to you were to your satisfaction. I have shared your feedback with everyone at the hotel; your appreciation means the world to our people and will inspire and encourage them in their continuous pursuit of excellence.We are grateful to you for your kind words that fuel our passion to keep striving for excellence and look forward to many more opportunities of welcoming you back soon.Best Regards,Hans Team

10/10 Excelente

Nanae

Le gustó: Condiciones de la propiedad
Se hospedó 2 noches en octubre de 2023
Respuesta de Team Hans, el 17 oct. 2023
Dear Guest,We are honored to receive such a heart-warming note of your kind commendations of The Hans, New Delhi. Thank you so much for your continued patronage and taking out time to share your recent stay experience with us.We are pleased to know that the services and facilities offered to you were to your satisfaction. I have shared your feedback with everyone at the hotel; your appreciation means the world to our people and will inspire and encourage them in their continuous pursuit of excellence.We are grateful to you for your kind words that fuel our passion to keep striving for excellence and look forward to many more opportunities of welcoming you back soon.Best Regards,Hans Team

2/10 Terrible

masayoshi

Se hospedó 1 noche en septiembre de 2023
Respuesta de Team Hans, el 29 sept. 2023
Dear Guest, We regret the inconvenience caused. We have already addressed your feedback to the concerned team to enable them in taking immediate corrective action and offering a higher level of experience. We hope you would give us another opportunity to serve you and look forward to welcoming you back. Best Regards

10/10 Excelente

SANJAY

Se hospedó 1 noche en junio de 2023
Respuesta de Team Hans, el 10 jun. 2023
Dear Guest,We are honored to receive such a heart-warming note of your kind commendations of The Hans, New Delhi. Thank you so much for your continued patronage and taking out time to share your recent stay experience with us.We are pleased to know that the services and facilities offered to you were to your satisfaction. I have shared your feedback with everyone at the hotel; your appreciation means the world to our people and will inspire and encourage them in their continuous pursuit of excellence.We are grateful to you for your kind words that fuel our passion to keep striving for excellence and look forward to many more opportunities of welcoming you back soon.Best Regards,Hans Team

10/10 Excelente

HARINCHAKRAVARTHI

Se hospedó 2 noches en mayo de 2023
Respuesta de Team Hans, el 10 jun. 2023
Dear Guest,We are honored to receive such a heart-warming note of your kind commendations of The Hans, New Delhi. Thank you so much for your continued patronage and taking out time to share your recent stay experience with us.We are pleased to know that the services and facilities offered to you were to your satisfaction. I have shared your feedback with everyone at the hotel; your appreciation means the world to our people and will inspire and encourage them in their continuous pursuit of excellence.We are grateful to you for your kind words that fuel our passion to keep striving for excellence and look forward to many more opportunities of welcoming you back soon.Best Regards,Hans Team

10/10 Excelente

Sundeep

Se hospedó 1 noche en mayo de 2023
Respuesta de Team Hans, el 15 may. 2023
Dear Guest,We are honored to receive such a heart-warming note of your kind commendations of The Hans, New Delhi. Thank you so much for your continued patronage and taking out time to share your recent stay experience with us.We are pleased to know that the services and facilities offered to you were to your satisfaction. I have shared your feedback with everyone at the hotel; your appreciation means the world to our people and will inspire and encourage them in their continuous pursuit of excellence.We are grateful to you for your kind words that fuel our passion to keep striving for excellence and look forward to many more opportunities of welcoming you back soon.Best Regards,Hans Team

6/10 Aceptable

Nidhi

Se hospedó 3 noches en abril de 2023
Respuesta de Team Hans, el 15 may. 2023
Dear Guest,We are honored to receive such a heart-warming note of your kind commendations of The Hans, New Delhi. Thank you so much for your continued patronage and taking out time to share your recent stay experience with us.We are pleased to know that the services and facilities offered to you were to your satisfaction. I have shared your feedback with everyone at the hotel; your appreciation means the world to our people and will inspire and encourage them in their continuous pursuit of excellence.We are grateful to you for your kind words that fuel our passion to keep striving for excellence and look forward to many more opportunities of welcoming you back soon.Best Regards,Hans Team

10/10 Excelente

joe

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2023
Respuesta de Team Hans, el 15 may. 2023
Dear Guest,We are honored to receive such a heart-warming note of your kind commendations of The Hans, New Delhi. Thank you so much for your continued patronage and taking out time to share your recent stay experience with us.We are pleased to know that the services and facilities offered to you were to your satisfaction. I have shared your feedback with everyone at the hotel; your appreciation means the world to our people and will inspire and encourage them in their continuous pursuit of excellence.We are grateful to you for your kind words that fuel our passion to keep striving for excellence and look forward to many more opportunities of welcoming you back soon.Best Regards,Hans Team

8/10 Bueno

Manas

Le gustó: Servicio y personal
Se hospedó 2 noches en abril de 2023
Respuesta de The Hans Hotel, el 15 may. 2023
Dear Guest,We are honored to receive such a heart-warming note of your kind commendations of The Hans, New Delhi. Thank you so much for your continued patronage and taking out time to share your recent stay experience with us.We are pleased to know that the services and facilities offered to you were to your satisfaction. I have shared your feedback with everyone at the hotel; your appreciation means the world to our people and will inspire and encourage them in their continuous pursuit of excellence.We are grateful to you for your kind words that fuel our passion to keep striving for excellence and look forward to many more opportunities of welcoming you back soon.Best Regards,Hans Team

2/10 Terrible

Milind

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Worst Hotel at Prime Location
Third grade property. Third grade staff. Worst is this hotel is situated at Caunaught place and at 11 pm the entire room service including dining closes and nothing is available. Horrible experience. I had to call food from out side restaurant though Swiggy. Worst place. Don't recommend anybody to go to this property.
Se hospedó 1 noche en marzo de 2023
Respuesta de The Hans Hotel, el 3 abr. 2023
Dear Guest, We regret the inconvenience caused. We have already addressed your feedback to the concerned team to enable them in taking immediate corrective action and offering a higher level of experience. We hope you would give us another opportunity to serve you and look forward to welcoming you back. Best Regards

6/10 Aceptable

Sandeep

Viaje de negocios
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
Se hospedó 1 noche en marzo de 2023
Respuesta de The Hans Hotel, el 18 mar. 2023
Dear Guest,We are honored to receive such a heart-warming note of your kind commendations of The Hans, New Delhi. Thank you so much for your continued patronage and taking out time to share your recent stay experience with us.We are pleased to know that the services and facilities offered to you were to your satisfaction. I have shared your feedback with everyone at the hotel; your appreciation means the world to our people and will inspire and encourage them in their continuous pursuit of excellence.We are grateful to you for your kind words that fuel our passion to keep striving for excellence and look forward to many more opportunities of welcoming you back soon.Best Regards

4/10 Malo

Vimal

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It is rusty and old property with poorly lite rooms .Does not even look like a hotel . Not worth the price. Won’t recommend
Respuesta de The Hans Hotel, el 16 mar. 2023
Dear Guest, We regret the inconvenience caused. We have already addressed your feedback to the concerned team to enable them in taking immediate corrective action and offering a higher level of experience. We hope you would give us another opportunity to serve you and look forward to welcoming you back. Best Regards

10/10 Excelente

kshitij

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en marzo de 2023
Respuesta de MT, el 3 abr. 2023
Dear Guest,We are honored to receive such a heart-warming note of your kind commendations of The Hans, New Delhi. Thank you so much for your continued patronage and taking out time to share your recent stay experience with us.We are pleased to know that the services and facilities offered to you were to your satisfaction. I have shared your feedback with everyone at the hotel; your appreciation means the world to our people and will inspire and encourage them in their continuous pursuit of excellence.We are grateful to you for your kind words that fuel our passion to keep striving for excellence and look forward to many more opportunities of welcoming you back soon.Best Regards,Hans Team

8/10 Bueno

Parvinder, Folsom

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Always stay here when I come to India. I am always treated well. Building is getting old but service is still excellent.
Se hospedó 4 noches en marzo de 2023
Respuesta de The Hans Hotel, el 16 mar. 2023
Dear Guest,We are honored to receive such a heart-warming note of your kind commendations of The Hans, New Delhi. Thank you so much for your continued patronage and taking out time to share your recent stay experience with us.We are pleased to know that the services and facilities offered to you were to your satisfaction. I have shared your feedback with everyone at the hotel; your appreciation means the world to our people and will inspire and encourage them in their continuous pursuit of excellence.We are grateful to you for your kind words that fuel our passion to keep striving for excellence and look forward to many more opportunities of welcoming you back soon.Best Regards

2/10 Terrible

akshay

Le gustó: Limpieza
No le gustó: Servicios y condiciones de la propiedad
Nothing
Se hospedó 1 noche en marzo de 2023
Respuesta de The Hans Hotel, el 16 mar. 2023
Dear Guest, We regret the inconvenience caused. We have already addressed your feedback to the concerned team to enable them in taking immediate corrective action and offering a higher level of experience. We hope you would give us another opportunity to serve you and look forward to welcoming you back. Best Regards

4/10 Malo

Jonathan, New York

Viaje de negocios
No le gustó: Servicios
Amenities were not as expected. For example, the hotel provided tap water in bottles instead of bottled water for each room. The rooms are clean but dark and dreary. Expect better for the price. Would not go again.
Respuesta de Team Hans, el 3 mar. 2023
Dear Guest, We regret the inconvenience caused. We have already addressed your feedback to the concerned team to enable them in taking immediate corrective action and offering a higher level of experience. We hope you would give us another opportunity to serve you and look forward to welcoming you back. Best Regards

6/10 Aceptable

Swaminathan

Viaje de negocios
No le gustó: Limpieza y servicio y personal
Average
Very average. Had to wait more than 20 minutes at the reception to get room allotted (which is pre-booked and we had checked-in only at 6.00 PM). Pillows were soiled. Service is below average. We were attended only after 3 hours of complaining. Food also not good (we have ordered pasta and garlic bread). Not value for money.
Se hospedó 1 noche en febrero de 2023
Respuesta de The Hans Hotel, el 28 feb. 2023
Dear Guest, We regret the inconvenience caused. We have already addressed your feedback to the concerned team to enable them in taking immediate corrective action and offering a higher level of experience. We hope you would give us another opportunity to serve you and look forward to welcoming you back. Best Regards

8/10 Bueno

Astrid

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Gerne wieder, super Lage, gutes Frühstück
Se hospedó 3 noches en febrero de 2023
Respuesta de The Hans Hotel, el 27 feb. 2023
Dear Guest,We are honored to receive such a heart-warming note of your kind commendations of The Hans, New Delhi. Thank you so much for your continued patronage and taking out time to share your recent stay experience with us.We are pleased to know that the services and facilities offered to you were to your satisfaction. I have shared your feedback with everyone at the hotel; your appreciation means the world to our people and will inspire and encourage them in their continuous pursuit of excellence.We are grateful to you for your kind words that fuel our passion to keep striving for excellence and look forward to many more opportunities of welcoming you back soon.Best Regards

8/10 Bueno

Takashi

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
The property was close to CP and allowed for walking distance to many shops and restaurants and the staff was great. The rooms were a little dated and dusty but overall clean and taken care of. AC was slow and took several hours to bring down the temperature and the breakfast had many choices. Don't get rid of the watermelon juice it was the highlight of my stay
Se hospedó 3 noches en febrero de 2023
Respuesta de The Hans Hotel, el 27 feb. 2023
Dear Guest, We regret the inconvenience caused. We have already addressed your feedback to the concerned team to enable them in taking immediate corrective action and offering a higher level of experience. We hope you would give us another opportunity to serve you and look forward to welcoming you back. Best Regards

10/10 Excelente

Sunil

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2023
Respuesta de The Hans Hotel, el 20 feb. 2023
Dear Guest,We are honored to receive such a heart-warming note of your kind commendations of The Hans, New Delhi. Thank you so much for your continued patronage and taking out time to share your recent stay experience with us.We are pleased to know that the services and facilities offered to you were to your satisfaction. I have shared your feedback with everyone at the hotel; your appreciation means the world to our people and will inspire and encourage them in their continuous pursuit of excellence.We are grateful to you for your kind words that fuel our passion to keep striving for excellence and look forward to many more opportunities of welcoming you back soon.Best Regards

10/10 Excelente

Satoru

Viaje de negocios
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Good for business travel
Not luxurious but very good for business travel. Located close to business district. Breakfast was not fancy but sufficient with godd variation. Receptionists were efficient.
Se hospedó 2 noches en febrero de 2023
Respuesta de Team Hans, el 13 feb. 2023
Dear Guest,We are honored to receive such a heart-warming note of your kind commendations of The Hans, New Delhi. Thank you so much for your continued patronage and taking out time to share your recent stay experience with us.We are pleased to know that the services and facilities offered to you were to your satisfaction. I have shared your feedback with everyone at the hotel; your appreciation means the world to our people and will inspire and encourage them in their continuous pursuit of excellence.We are grateful to you for your kind words that fuel our passion to keep striving for excellence and look forward to many more opportunities of welcoming you back soon.Best Regards,

2/10 Terrible

Rahul

Se hospedó 1 noche en febrero de 2023
Respuesta de The Hans Hotel, el 30 mar. 2023
Dear Guest, We regret the inconvenience caused. We have already addressed your feedback to the concerned team to enable them in taking immediate corrective action and offering a higher level of experience. We hope you would give us another opportunity to serve you and look forward to welcoming you back. Best Regards

8/10 Bueno

Vinodchandra

Viaje en grupo
Le gustó: Limpieza y servicio y personal
Room size smaller based on its room rent. Bathroom is small. Print copy rate is Rs 10 per page is so expensive. Extra charge for early check in.
Se hospedó 1 noche en enero de 2023
Respuesta de The Hans Hotel, el 28 ene. 2023
Dear Guest, We regret the inconvenience caused. We have already addressed your feedback to the concerned team to enable them in taking immediate corrective action and offering a higher level of experience. We hope you would give us another opportunity to serve you and look forward to welcoming you back. Best Regards

6/10 Aceptable

Sanjay

No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Check-in process was efficient though the front desk was not very friendly. Room condition was disappointing with dated furniture. The non-smoking room smelled of cigarette smoke and, after the front desk promised to send housekeeping to come take a look, no one showed up. On the second call, the front desk was dismissive. Breakfast next morning was quite lacking and disappointing. Overall, location next to Connaught Place is awesome, but, for a 4-star hotel, it was mediocre at best.
Se hospedó 1 noche en enero de 2023
Respuesta de The Hans Hotel, el 27 ene. 2023
Dear Guest,We are honored to receive such a heart-warming note of your kind commendations of The Hans, New Delhi. Thank you so much for your continued patronage and taking out time to share your recent stay experience with us.We are pleased to know that the services and facilities offered to you were to your satisfaction. I have shared your feedback with everyone at the hotel; your appreciation means the world to our people and will inspire and encourage them in their continuous pursuit of excellence.We are grateful to you for your kind words that fuel our passion to keep striving for excellence and look forward to many more opportunities of welcoming you back soon.Best Regards,

2/10 Terrible

Anubhav

No le gustó: Servicios y condiciones de la propiedad
The toilet was so dirty when I checked-in the room! They didn’t even flush
Se hospedó 1 noche en enero de 2023
Respuesta de The Hans Hotel, el 27 ene. 2023
Dear Guest,We are honored to receive such a heart-warming note of your kind commendations of The Hans, New Delhi. Thank you so much for your continued patronage and taking out time to share your recent stay experience with us.We are pleased to know that the services and facilities offered to you were to your satisfaction. I have shared your feedback with everyone at the hotel; your appreciation means the world to our people and will inspire and encourage them in their continuous pursuit of excellence.We are grateful to you for your kind words that fuel our passion to keep striving for excellence and look forward to many more opportunities of welcoming you back soon.Best Regards,

4/10 Malo

Karuna

No le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 3 noches en enero de 2023

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Quarto confortável, staff atencioso, próximo ao centro.
Se hospedó 2 noches en enero de 2023
Respuesta de The Hans Hotel, el 14 ene. 2023
Dear Guest,We are honored to receive such a heart-warming note of your kind commendations of The Hans, New Delhi. Thank you so much for your continued patronage and taking out time to share your recent stay experience with us.We are pleased to know that the services and facilities offered to you were to your satisfaction. I have shared your feedback with everyone at the hotel; your appreciation means the world to our people and will inspire and encourage them in their continuous pursuit of excellence.We are grateful to you for your kind words that fuel our passion to keep striving for excellence and look forward to many more opportunities of welcoming you back soon.Best Regards,