Dear Guest, We sincerely regret the inconvenience faced by you during your stay and apologize for being unable to meet our self-set bar of differentiated hospitality. We certainly value your comments as they help us introspect, learn, evolve and ameliorate our service offering. Your feedback is well noted by us and we are working hard to iron out any imperfections. We look forward to welcoming you back. Kindest Regards, Saurabh Khurana Executive Assistant Manager

Dear Guest, We thank you for sparing your valuable time and reviewing us on Expedia.We are delighted to know that the facilities and services offered at The Lodhi, New Delhi exceeded your expectations.It is motivation from discerning patrons such as you, which encourages us to give our best. It has also been our utmost focus at The Lodhi New Delhi to provide our valued guests with personalized service that meets high standards of hospitality.It was a pleasure having you stay with us. The team at the hotel and I look forward to welcoming you back to your home in New Delhi.Warm regards,Abhimanyu Singh LodhaGeneral Manager

Dear Guest, We thank you for sparing your valuable time and reviewing us on Expedia.We are delighted to know that the facilities and services offered at The Lodhi, New Delhi exceeded your expectations.It is motivation from discerning patrons such as you, which encourages us to give our best. It has also been our utmost focus at The Lodhi New Delhi to provide our valued guests with personalized service that meets high standards of hospitality.It was a pleasure having you stay with us. The team at the hotel and I look forward to welcoming you back to your home in New Delhi.Warm regards,Abhimanyu Singh LodhaGeneral Manager

Dear Guest, We thank you for sparing your valuable time and reviewing us on Expedia.We are delighted to know that the facilities and services offered at The Lodhi, New Delhi exceeded your expectations.It is motivation from discerning patrons such as you, which encourages us to give our best. It has also been our utmost focus at The Lodhi New Delhi to provide our valued guests with personalized service that meets high standards of hospitality.It was a pleasure having you stay with us. The team at the hotel and I look forward to welcoming you back to your home in New Delhi.Warm regards,Abhimanyu Singh LodhaGeneral Manager

Dear Guest, We thank you for sparing your valuable time and reviewing us on Expedia.We are delighted to know that the facilities and services offered at The Lodhi, New Delhi exceeded your expectations.It is motivation from discerning patrons such as you, which encourages us to give our best. It has also been our utmost focus at The Lodhi New Delhi to provide our valued guests with personalized service that meets high standards of hospitality.It was a pleasure having you stay with us. The team at the hotel and I look forward to welcoming you back to your home in New Delhi.Warm regards,Abhimanyu Singh LodhaGeneral Manager

Dear Guest, Greetings from The Lodhi, New Delhi.We thank you for sparing your valuable time and reviewing us on Expedia.We are delighted to know that the facilities and services offered at The Lodhi, New Delhi exceeded your expectations.It is motivation from discerning patrons such as you, which encourages us to give our best. It has also been our utmost focus at The Lodhi New Delhi to provide our valued guests with personalized service that meets high standards of hospitality.It was a pleasure having you stay with us. The team at the hotel and I look forward to welcoming you back to your home in New Delhi.Warm regards,Abhimanyu Singh LodhaGeneral Manager

Dear Guest, We thank you for sparing your valuable time and reviewing us on Expedia.We are delighted to know that the facilities and services offered at The Lodhi, New Delhi exceeded your expectations.It is motivation from discerning patrons such as you, which encourages us to give our best. It has also been our utmost focus at The Lodhi New Delhi to provide our valued guests with personalized service that meets high standards of hospitality.It was a pleasure having you stay with us. The team at the hotel and I look forward to welcoming you back to your home in New Delhi.Warm regards,Abhimanyu Singh LodhaGeneral Manager

Dear Guest, Greetings from The Lodhi, New Delhi.We thank you for sparing your valuable time and reviewing us on Expedia.We are delighted to know that the facilities and services offered at The Lodhi, New Delhi exceeded your expectations.It is motivation from discerning patrons such as you, which encourages us to give our best. It has also been our utmost focus at The Lodhi New Delhi to provide our valued guests with personalized service that meets high standards of hospitality.It was a pleasure having you stay with us. The team at the hotel and I look forward to welcoming you back to your home in New Delhi.Warm regards,Abhimanyu Singh LodhaGeneral Manager

Dear Guest, We thank you for sparing your valuable time and reviewing us on Expedia.We are delighted to know that the facilities and services offered at The Lodhi, New Delhi exceeded your expectations.It is motivation from discerning patrons such as you, which encourages us to give our best. It has also been our utmost focus at The Lodhi New Delhi to provide our valued guests with personalized service that meets high standards of hospitality.It was a pleasure having you stay with us. The team at the hotel and I look forward to welcoming you back to your home in New Delhi.Warm regards,Abhimanyu Singh LodhaGeneral Manager

Dear Guest,Thank you so much for taking the time to share feedback regarding your stay at The Lodhi, New Delhi. My team and I are deeply concerned that your experience at the hotel was less than satisfactory – please accept my sincere apologies.It is truly unfortunate that we were not able to provide you with the experience that we should have. We do recognise that at times we make mistakes, and it is important that we learn from these mistakes in order to continuously improve.The feedback and observations shared by you were discussed in detail with the team, and I have personally ensured that corrective measures are put in place to avoid a reoccurrence of such incidents in the future and focus on improving our knowledge base, attentiveness and overall service delivery processes.I would request you to not let this incident mar your overall impression of our hotel and it’s services and provide us with another opportunity to make amends. I am confident that we will be able to demonstrate significant improvements during your future visits. I do hope that travels bring you back to our hotel and we have another opportunity to look after you. Please do write to me at generalmanager@thelodhi.com when you are expected to travel next and I shall personally ensure you have a flawless stay with us. The team at the hotel and I would like to be able to welcome you back to The Lodhi, New Delhi in order to show case the levels of service that you rightfully expect from us.Insights from our guests are most precious to us as this helps us in our endeavour to continuously progress and meet guest expectations - to this effect, I must thank you for taking the effort and time to write and share your feedback with us.The team and I look forward to welcoming you back in the not too distant future.Warm regards,Abhimanyu Singh LodhaGeneral Manager

Dear Guest, Greetings from The Lodhi, New Delhi.We thank you for sparing your valuable time and reviewing us on Expedia.We are delighted to know that the facilities and services offered at The Lodhi, New Delhi exceeded your expectations.It is motivation from discerning patrons such as you, which encourages us to give our best. It has also been our utmost focus at The Lodhi New Delhi to provide our valued guests with personalized service that meets high standards of hospitality.It was a pleasure having you stay with us. The team at the hotel and I look forward to welcoming you back to your home in New Delhi.Warm regards,Abhimanyu Singh LodhaGeneral Manager

Dear Guest, Greetings from The Lodhi, New Delhi.We thank you for sparing your valuable time and reviewing us on Expedia.We are delighted to know that the facilities and services offered at The Lodhi, New Delhi exceeded your expectations.It is motivation from discerning patrons such as you, which encourages us to give our best. It has also been our utmost focus at The Lodhi New Delhi to provide our valued guests with personalized service that meets high standards of hospitality.It was a pleasure having you stay with us. The team at the hotel and I look forward to welcoming you back to your home in New Delhi.Warm regards,Abhimanyu Singh LodhaGeneral Manager

Dear Guest, I wish to express my sincere gratitude for the wonderful review you have written about the hotel and am delighted that you were thoroughly impressed with the services offered.It feels so special to receive such feedback from our guests. The Lodhi, New Delhi offers relaxing ambience coupled with world-class amenities, bespoke facilities and an excellent opportunity to relax and unwind in tranquil surroundings away from the hustle bustle of the city.Many thanks again for taking the time to write the review. My team and I look forward to the pleasure of welcoming you back in the not too distant future.Warm regards,Abhimanyu Singh LodhaGeneral Manager

Dear Guest, Greetings from The Lodhi, New Delhi.We thank you for sparing your valuable time and reviewing us on Expedia.We are delighted to know that the facilities and services offered at The Lodhi, New Delhi exceeded your expectations.It is motivation from discerning patrons such as you, which encourages us to give our best. It has also been our utmost focus at The Lodhi New Delhi to provide our valued guests with personalized service that meets high standards of hospitality.It was a pleasure having you stay with us. The team at the hotel and I look forward to welcoming you back to your home in New Delhi.Warm regards,Abhimanyu Singh LodhaGeneral Manager

Dear Guest, Greetings from The Lodhi, New Delhi.We thank you for sparing your valuable time and reviewing us on Expedia.We are delighted to know that the facilities and services offered at The Lodhi, New Delhi exceeded your expectations.It is motivation from discerning patrons such as you, which encourages us to give our best. It has also been our utmost focus at The Lodhi New Delhi to provide our valued guests with personalized service that meets high standards of hospitality.It was a pleasure having you stay with us. The team at the hotel and I look forward to welcoming you back to your home in New Delhi.Warm regards,Abhimanyu Singh LodhaGeneral Manager

Dear Guest, Greetings from The Lodhi, New Delhi.We thank you for sparing your valuable time and reviewing us on XYZ.We are delighted to know that the facilities and services offered at The Lodhi, New Delhi exceeded your expectations.It is motivation from discerning patrons such as you, which encourages us to give our best. It has also been our utmost focus at The Lodhi New Delhi to provide our valued guests with personalized service that meets high standards of hospitality.It was a pleasure having you stay with us. The team at the hotel and I look forward to welcoming you back to your home in New Delhi.Warm regards,Abhimanyu Singh LodhaGeneral Manager

Dear Guest, Thank you so much for having chosen The Lodhi, New Delhi for your stay and for highlighting the pleasant experience you had with us through such an amazing review on the Trip Advisor.Your review has been shared with the team and they are overjoyed to know that their hard work has been recognized and appreciated. Your praise of the team means a lot to me and all of us.It feels so special to receive such feedback from our guests. The Lodhi, New Delhi offers relaxing ambience coupled with world-class amenities, bespoke facilities and an excellent opportunity to relax and unwind in tranquil surroundings away from the hustle bustle of the city.Many thanks again for taking the time to write the review. My team and I look forward to the pleasure of welcoming you back in the not too distant future.Warm regards,Abhimanyu Singh LodhaGeneral Manager

Dear Guest,Greetings from The Lodhi, New Delhi.It was a pleasure having you stay with us at The Lodhi, New Delhi and thank you for sparing your valuable time to review us on Trip Advisor. We are delighted to know that the services and facilities offered at the hotel exceeded your expectations.At The Lodhi, we are committed to exceeding our guest’s expectations, through unremitting dedication to perfection in every aspect of service. It is feedback such as yours that helps us continue, unwavering towards our goal of perfection in everything we do.The team and I look forward to the pleasure of seeing you again at The Lodhi, New Delhi and creating many more wonderful memories for you.Warm regards, Abhimanyu Singh LodhaGeneral Manager

Dear Guest,It was a pleasure to have you stay with us. Thank you for sharing your detailed observations with me. Insights from our guests are most precious to us as this helps us in our endeavour to continuously progress and meet guest expectations.The feedback shared by you were discussed in detail with the team, and I have personally ensured that corrective measures are put in place to avoid a reoccurrence of such incidents in the future and focus on improving our knowledge base, attentiveness and overall service delivery processes.I would request you to not let this incident mar your overall impression of our hotel and it’s services and provide us with another opportunity to make amends. I am confident that we will be able to demonstrate significant improvements during your future visits. The team and I look forward to welcoming you back in the not too distant future.Warm regards,Abhimanyu Singh LodhaGeneral Manager

Dear Guest, Greetings from The Lodhi, New Delhi.We thank you for sparing your valuable time and reviewing us on Expedia.We are delighted to know that the facilities and services offered at The Lodhi, New Delhi exceeded your expectations.It is motivation from discerning patrons such as you, which encourages us to give our best. It has also been our utmost focus at The Lodhi New Delhi to provide our valued guests with personalized service that meets high standards of hospitality.It was a pleasure having you stay with us. The team at the hotel and I look forward to welcoming you back to your home in New Delhi.Warm regards,Abhimanyu Singh LodhaGeneral Manager

Dear Mr. Haritwal,Greetings from The Lodhi, New Delhi.Thank you for sharing your generous feedback about your stay with us at The Lodhi, New Delhi.We are grateful for your kind words of appreciation for our heartfelt hospitality and culinary offerings. It gives us great pride that our guests leave the hotel with nothing but all praises about our hotel, overall facilities, modern and comfortable room and an incomparable hospitality.At The Lodhi, we are committed to exceeding our guest’s expectations, through unremitting dedication to perfection in every aspect of service. It is feedback such as yours that helps us continue, unwavering towards our goal of perfection in everything we do.We are delighted to have you as an ambassador of the hotel. The team and I look forward to the pleasure of seeing you again at The Lodhi, New Delhi and creating many more wonderful memories for you.Warm regards,Abhimanyu Singh LodhaGeneral ManagerThe Lodhi, New Delhi

Dear Ms. Patel,Greetings from The Lodhi, New Delhi.We thank you for sparing your valuable time and reviewing us on Expedia.We are delighted to know that the facilities and services offered at The Lodhi, New Delhi exceeded your expectations.It is motivation from discerning patrons such as you, which encourages us to give our best. It has also been our utmost focus at The Lodhi New Delhi to provide our valued guests with personalized service that meets high standards of hospitality.It was a pleasure having you stay with us. The team at the hotel and I look forward to welcoming you back to your home in New Delhi.Warm regards,Abhimanyu Singh LodhaGeneral ManagerThe Lodhi

Dear Guest, Greetings from The Lodhi, New Delhi.I thank you for sparing your valuable time to share your experience with us and for choosing us to celebrate your special occasion.We are happy to know that you enjoyed your stay with us and most of the facilities and services offered to you at the hotel exceeded your expectations.We are grateful for your kind words of appreciation for Harshita, Amit, Sunil, Sanjay, Jagdish, Purushottam and the entire team. Your feedback has been shared with them and they are overjoyed to know that their good work has been recognized and appreciated. Your praise of the team means a lot to me and to all of us.It is motivation from discerning patrons such as you that encourages us to give our best. It has also been our utmost focus at the Lodhi, New Delhi to provide our valued guests with personalized service that meets high standards of hospitality.Additionally, the feedback shared by you with regards to your experience at Elan was discussed in detail with the concerned team. Please accept my heartfelt apologies for the discomfort and inconvenience faced by you. I have personally ensured that corrective measures are put in place to avoid a reoccurrence of such incidents in the future and focus on improving our knowledge base, attentiveness, and overall service delivery processes.Insights from our guests are most precious to us as this helps us in our endeavour to continuously progress and meet guest expectations - to this effect, I must thank you for taking the effort and time to write and share your feedback with us.My team joins me in congratulating you and wish you the very best for the years to come.We look forward to the pleasure of seeing you at The Lodhi, New Delhi and creating many more such memories for you. Warm regards, Abhimanyu Singh Lodha General ManagerThe Lodhi, New Delhi

Dear Mr. Mikami,Greetings from The Lodhi, New Delhi.We thank you for sparing your valuable time and reviewing us on Expedia.We are delighted to know that the facilities and services offered at The Lodhi, New Delhi exceeded your expectations.It is motivation from discerning patrons such as you, which encourages us to give our best. It has also been our utmost focus at The Lodhi New Delhi to provide our valued guests with personalized service that meets high standards of hospitality.It was a pleasure having you stay with us. The team at the hotel and I look forward to welcoming you back to your home in New Delhi.Warm regards,Abhimanyu Singh LodhaGeneral ManagerThe Lodhi, New Delhi

Dear Guest, Greetings from The Lodhi, New Delhi.I wish to express my sincere gratitude for the wonderful review you have written about the hotel and am delighted that you were thoroughly impressed with the services offered.It feels so special to receive such feedback from our guests. The Lodhi, New Delhi offers relaxing ambience coupled with world-class amenities, bespoke facilities and an excellent opportunity to relax and unwind in tranquil surroundings away from the hustle bustle of the city.Many thanks again for taking the time to write the review. My team and I look forward to the pleasure of welcoming you back in the not too distant future.Warm regards,Abhimanyu Singh LodhaGeneral Manager

Dear Guest, Greetings from The Lodhi, New Delhi.I wish to express my sincere gratitude for the wonderful review you have written about the hotel and am delighted that you were thoroughly impressed with the services offered.It feels so special to receive such feedback from our guests. The Lodhi, New Delhi offers relaxing ambience coupled with world-class amenities, bespoke facilities and an excellent opportunity to relax and unwind in tranquil surroundings away from the hustle bustle of the city.Many thanks again for taking the time to write the review. My team and I look forward to the pleasure of welcoming you back in the not too distant future.Warm regards,Abhimanyu Singh LodhaGeneral Manager

Dear Mr. Khemlani,Greetings from The Lodhi, New Delhi.It was a pleasure having you stay with us and thank you for taking the time to write such an excellent feedback regarding your experience at The Lodhi, New Delhi.We are grateful for your kind words of appreciation for our heartfelt hospitality and culinary offerings. It gives us great pride that our guests leave the hotel with nothing but all praises about our hotel, overall facilities, modern and comfortable room and an incomparable hospitality.Thank you for graciously naming Sunil, Shailendra, and the entire team. Your feedback has been shared with them and they are overjoyed to know that their good work has been recognized and appreciated.It is motivation from discerning patrons such as you, which encourages us to give our best. It has also been our utmost focus at The Lodhi, New Delhi to provide our valued guests with personalized heartfelt service that meets high standards of hospitality.We are delighted to have you as an ambassador of the hotel. The team and I look forward to the pleasure of seeing you again and creating many more wonderful memories for you.Warm regards,Abhimanyu Singh LodhaGeneral ManagerThe Lodhi, New Delhi

Dear Guest,Thank you for choosing to stay with us at The Lodhi, New Delhi. Our team endeavours to go beyond the call of duty and leaves no stone unturned in ensuring that we create memorable experiences for our guests. Our commitment is further fueled by generous expressions of warmth and appreciation, such as these. We look forward to the pleasure of welcoming you back. Kindest Regards,Abhimanyu Singh LodhaGeneral Manager

Dear Guest,Thank you for choosing to stay with us at The Lodhi, New Delhi.We are truly grateful for your wonderful review and recommendation.We go to great lengths to create exceptional experiences and lasting memories for our guests, and our commitment is further fueled by generous expressions of warmth and appreciation, such as these. We look forward to the pleasure of welcoming you back.Warm Regards,Abhimanyu Singh LodhaGeneral Manager

Dear Guest,Thank you for choosing to stay with us at The Lodhi, New Delhi.We are truly grateful for your wonderful review and recommendation.We go to great lengths to create exceptional experiences and lasting memories for our guests, and our commitment is further fueled by generous expressions of warmth and appreciation, such as these. We look forward to the pleasure of welcoming you back during your next visit to the capital. Warm Regards,Abhimanyu Singh LodhaGeneral Manager

Dear Guest,Thank you for choosing to stay with us at The Lodhi, New Delhi.We are truly grateful for your wonderful review and recommendation.We go to great lengths to create exceptional experiences and lasting memories for our guests, and our committment is further fueled with generous expressions of warmth and appreciation, such as these. We look forward to the pleasure of welcoming you back. Warm Regards,Abhimanyu Singh LodhaGeneral Manager

Dear Guest,Thank you for choosing The Lodhi, New Delhi.It is a delight to know you had an excellent experience with us; a sense that we try to extend to each of our patrons through our distinctive offerings and warm service.We look forward to the pleasure of welcoming you back. Warm Regards,Abhimanyu Singh LodhaGeneral Manager

Dear Guest,Thank you for choosing The Lodhi, New Delhi.It is a delight to know you had an excellent experience with us; a sense that we try to extend to each of our patrons through our distinctive offerings and warm service.We look forward to the pleasure of welcoming you back. Warm Regards,Abhimanyu Singh LodhaGeneral Manager

Dear Guest,Thank you for your feedback. At The Lodhi, we go to great lengths to ensure our hospitality is warm, efficient and discreet, and it is truly a pleasure to receive such recognition from our patrons.We await the pleasure of welcoming you back. Kindest Regards,Rajesh NambyGeneral Manager

Dear Guest,The Lodhi strives to ensure no stone is unturned when it comes to creating distinguished experiences for our guests, and we are truly pleased to learn that you had an excellent stay with us. Thank you for your delightful feedback.We eagerly look forward to welcoming you back at The Lodhi. Kindest Regards,Rajesh NambyGeneral Manager

Dear Guest,We are concerned to know that you did not enjoy your experience at The Lodhi and we apologize for being unable to meet our self-set bar of differentiated hospitality.We certainly value your feedback as it helps us introspect, learn, evolve and ameliorate our service offering. We are constantly working on ironing out any imperfections; kindly give us another opportunity to showcase our improvements.We look forward to welcoming you back.Kindest Regards,Rajesh NambyGeneral Manager