8/10 Bueno
Clare Eve
Viaje familiar con niños
16 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We really liked this hotel in many ways - it’s very near the centre and walkable to the night market and lots of great food options. It’s pretty and quiet, with the option of cheap massages by the pool and a lovely bit of beach you can snorkel off. The rooms are plain but clean and ours had fridges, good air con and nice balconies. The cleaners in the rooms were very nice
My only complaint is I booked for five people with Expedia, (three adults two children) and I had my booking clearly printed out that said one room was for two people and the other for three and that I had paid in full. However the hotel insisted I had only booked for four people and had to pay for an extra bed.
When I queried this, rather than offering to check the Expedia booking they acted as though I was in the wrong , at one point chasing me down at the pool to insist I had agreed to paying extra when I hadn’t. I paid extra in the end but the whole thing ruined my first morning, and I have booked rooms for three or four people many times before and never been forced to pay extra on arrival before, so it puts me off recommending. If you do book a room for three, be warned they might make you pay another £20 a night extra when you get there
Clare Eve
Se hospedó 10 noches en abril de 2024