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Opiniones de Baymont by Wyndham Des Moines North

2.5 out of 5
Baymont by Wyndham Des Moines North
4685 Ne 14th St, Des Moines, IA

Opiniones

5.8
Puntuación de 10, es decir, Excelente. Basada en 128 de 1006 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 242 de 1006 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 222 de 1006 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 204 de 1006 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 210 de 1006 opiniones" "

6.0/10

Limpieza

6.8/10

Servicio y personal

5.4/10

Servicios

5.4/10

Condiciones de la propiedad

5.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Sergio

Se hospedó 4 noches en agosto de 2023

6/10 Aceptable

Leobardo

Se hospedó 3 noches en junio de 2023

2/10 Terrible

Mario

Se hospedó 3 noches en junio de 2023

4/10 Malo

Eudis

Viaje de negocios
No le gustó: Limpieza, servicios, condiciones de la propiedad
No volveria seria mi última opcion
Se hospedó 1 noche en marzo de 2022

8/10 Bueno

Eudis

Viaje de negocios
Le gustó: Limpieza y servicio y personal
Muy buena opcion y economica
Se hospedó 1 noche en diciembre de 2021

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great
Se hospedó 1 noche en julio de 2021

10/10 Excelente

MARIA DEL ROSARIO

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 10 noches en junio de 2021

8/10 Bueno

Cliente verificado

Se hospedó 1 noche en octubre de 2019
Respuesta de Samanta , el 31 oct. 2019
Thank you for taking the time to share your feedback with us. We are happy to hear you had a great stay. We look forward to seeing you again when travels bring you near us.

6/10 Aceptable

Alfonso

Le gustó: Servicio y personal
Falsa expectativa
Estaban todavía en la remodelación, la recepción no estaba terminada y habian muchas cosas de construcción por ahí, inicialmente pensé cancelar la estadía, pero la Sra que nos atendió fue muy amable y se sentía avergonzada por los inconvenientes y preguntaba que podía hacer, que disculpáramos por los trabajos que estaban haciendo, él área de recepción no tiene ningún parecido con la foto que muestran en internet, al final decidimos quedarnos una noche se pasa rápido, el cuarto estaba limpio y cómodo, el desayuno fue aceptable. Espero terminen su rempdelacion y su imagen mejore y se vea como en las fotos.
Respuesta de Dave D, el 14 may. 2018
Dear Alfonso, Thank you very much for letting us know about your stay with us and also for giving us a chance to serve you. We are doing our level best to complete the renovations and getting the pictures updated on all the websites as soon as we can. We hope that you will give us another chance to serve you in the near future. Thank you again.

4/10 Malo

richard

Viaje familiar
Le gustó: Limpieza
No le gustó: Servicio y personal
They would not accept credit card and would only take cash. Breakfast not good.
Se hospedó 1 noche en abril de 2024

4/10 Malo

Christopher

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
There are no security cameras for the parking lots. Some exterior doors are not locked. Hall carpet is very dirty. Some room doors have locks missing or broken. The pictures online look like a new building but the buidings and furniture are old, stained, and worn out. Some ceiling tiles are missing.
Se hospedó 2 noches en abril de 2024

2/10 Terrible

Andrea

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
shady said they didnt receive my payment through expedia and said machine was down so wanted cash,,rude people and it stunk dirty and terrible,,we didnt stay
Se hospedó 1 noche en abril de 2024

4/10 Malo

Bill

Se hospedó 1 noche en abril de 2024

2/10 Terrible

LaToya

Viaje de negocios, Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
There were 2 busted windows on the first floor. When I was talking to the front desk attendant, a customer come out stating that she didn’t have towels in her room. The manager wasn’t on duty to help with any issues.
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Keely

Viaje familiar con niños
No le gustó: Limpieza, servicios, condiciones de la propiedad
This was not a place to take my children and did not look like the photos. The carpeting in the hallway and inside the room needed to be vacuumed. The furniture in the room was broken (knobs missing from the dresser) and the tables showed signs of very visible wear and tear (dents, stains). There were no tissues or trash can in the bathroom. The breakfast offered was minimal, and the room it was served in was dirty. The surrounding area was a little sketchy. On a plus side, the beds were clean and comfortable, although I would have liked an extra pillow when requested (I was told there were no extra pillows available). I will say however, the gentleman who checked us in was very friendly and hard working.
Se hospedó 1 noche en marzo de 2024

4/10 Malo

Gina

Viaje en grupo, Viaje familiar
Le gustó: Servicio y personal y servicios
No le gustó: Limpieza y condiciones de la propiedad
Breakfast was not good. Check in was confusing
Se hospedó 1 noche en marzo de 2024

2/10 Terrible

Emily

No le gustó: Limpieza y condiciones de la propiedad
The room we were given was partially used.
Se hospedó 1 noche en marzo de 2024

2/10 Terrible

Jodi

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
Extremely disgusting room. Didn't notice until the next morning. There was something gross stuck to the curtains. I don't even want to guess what that was. The corner of the sheets came off the mattress in the middle of the night and when we saw in the morning, it looked like there was blood on the mattress. Will never, ever stay there again.

10/10 Excelente

Paul

Se hospedó 2 noches en febrero de 2024

4/10 Malo

Dillon

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Reserved 1-king bedroom, got a 2-queen bedroom. No towels. No tv remote. Phone didn’t work. Keys didn’t work. Called the desk with cell phone and asked for towels, they didn’t ever bring any. We went and got them from the front desk and a remote, remote didn’t work. Stayed 2 nights, the second night we had to get new keys again because they stopped working. Housekeeping tried entering the room in the morning before checkout.
Se hospedó 2 noches en marzo de 2024

8/10 Bueno

Teri

The staff were accommodating and changed our room for a lower level room as my husband just got released from the hospital. No towels, but the room was adequate for the price.
Se hospedó 1 noche en febrero de 2024

2/10 Terrible

lacey

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024

2/10 Terrible

Heather

No le gustó: Limpieza y condiciones de la propiedad
There were three broken out windows on the first floor, which were covered with black trash bags, so people could get in there, iur lock didnt work on our hotel room...so people could just walk in there. And then our first floor room was next to the doorway to get out, and in looking as to why it wouldnt properly close, the knob and lock were drilled out...and people were just coming and going . Next the pool was closed down, which i really wanted to use....and our room was filthy with black hair in the sink, the television wasnt working and the room had an awful smell. We basically got out and canceled our stay immediately and quite frankly i shouldnt be charged a dime. That place was incredibly UNsafe. Then to top it off my Italian last name i was told is offensive. I couldn't believe it.
Se hospedó 2 noches en febrero de 2024

2/10 Terrible

Marcellus

No le gustó: Limpieza y condiciones de la propiedad
The pool was not in service and a lack of towels. Horrible accomodations.
Se hospedó 1 noche en febrero de 2024

2/10 Terrible

Stephen

Se hospedó 2 noches en febrero de 2024

4/10 Malo

Amanda, Madrid

Viaje de negocios
No le gustó: Servicios y condiciones de la propiedad
Room door looked like it had been kicked in and doesn't close completely. Hotel not in a great neighborhood.
Se hospedó 1 noche en febrero de 2024

2/10 Terrible

KaOnna

Viaje en pareja
No le gustó: Limpieza y condiciones de la propiedad
Nothing. It was dirty. Old food left in the fridge. Sheets and bedding was not washed. Counters were not wiped down. Absolutely gross
Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Gregory J

Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Carlos

Viaje familiar
Le gustó: Servicio y personal y servicios
Thanks
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Terry

Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
When checking in, was met with the most intense smell of marijuana. Don't care but not in a place of hospitality. The front counter clerk was extremely nice and curtious.
Se hospedó 1 noche en diciembre de 2023

4/10 Malo

ceja, Minnetonka

Viaje familiar
No le gustó: Condiciones de la propiedad
This was one of the most unsafe experiences I have had at a hotel stay. We were first put in some back building and our door to our room didn’t even close properly. Then we leave to go get dinner and there are people right by our car doing a drug deal right in front of our faces! We were moved to the front building which seemed to be okay for the night. I did inform the front desk what we had witnessed and she said to inform Expedia????? I would advise not to book this hotel and the surrounding are seriously unsafe.
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good
Nice large room. Comfortable. It was clean. The bathroom did not have a fan so it was damp & moist in there. The breakfast was fair. Cold cereal, oatmeal, biscuits & gravy, toast, wafles.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Trey

Se hospedó 1 noche en diciembre de 2023

4/10 Malo

Kimberly

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The pool was not up and running when we were there, our room was not far from the entrance where you could hear people outside talking in the middle of the night. They had almost no continental breakfast available.
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Richard

Se hospedó 1 noche en noviembre de 2023

4/10 Malo

Lisa

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Won’t be back
Was disappointed in the room, breakfast and environment. The ice machine was leaking (it happens), the selection at breakfast was not very good (unless you like cereal, and biscuits and gravy and questionable waffles) and the room was unacceptable. Our drain in the shower did not work so we were unable to use it. This should have been addressed long ago. After 30 min it still had water standing. We just left in need of a shower and breakfast.
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Timothy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Checking in was pleasant, the nice young lady was very nice and helpful.
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Cody

Le gustó: Limpieza, servicio y personal, servicios
Room was clean just wish there was something to eat nearby
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Shavell

4/10 Malo

Ruben

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Not satisfied
I rented two rooms the tv did not work in either one. One room was filthy more than the other one. When this was brought up they said they would have to go get the vacuum from the other building not sure why they did not . Shower was not clean when asked about the tv they checked and said they were not sure why it did not work very poor work ethic in my opinion. We and an other family stay there because we did there room was dirty and there was blood on the table and rug. Barely a I am sorry. We flew in from Washington state for a wrestling tournament so we where at a lost as where else to stay. I got moved to another room later that day the your work staff keyed my door to come in asked why I was there that I should have checked out. No idea what rooms were vacated or lived in maybe that is why the rooms are dirty. They did move one of the other families the next day late that evening but over all poor customer service . I believe I should be intitiled to some kind of discount but sure this will fall on deaf ears. Ruben Navejas
Se hospedó 2 noches en octubre de 2023

4/10 Malo

Laura

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023

2/10 Terrible

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Building was dirty and disconnected from rooms. Breakfast in another building with pool. Rooms and halls reeked of marijuana so bad. Rooms were obviously not cleaned. No towels in room. Just gross all around. We couldn’t get a refund but ended up staying elsewhere anyways.
Se hospedó 2 noches en octubre de 2023

2/10 Terrible

Tenora, Ashland

No le gustó: Limpieza y condiciones de la propiedad
Seemed very clustery. We were checking in and there was one guy working the desk who didn’t know what he was doing and was on the phone with a higher up and helped one person during the entire time we were there. Someone else came from the back, very sweaty and working his butt off, having just clean someone’s room in the other building. we had to wait 15 minutes for him to tell us that our room wasn’t ready even though it was 8:30 PM when we were checking in.
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Brian

Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Mysti

Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Amanda

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was very clean and the staff were super friendly!
Se hospedó 1 noche en octubre de 2023

4/10 Malo

Michelle

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
We checked in at 8 said card had already been charged. Room smelled musty. AC/Heat was mildewy and the front was coming off the unit. Didn’t even turn it on. Walls were dirty and had marks on them. He chain lock on the door was broken. There were no extra línens to make the pul out.
Broken door chain
Front of unit coming off
Mildew on vent
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Tristan

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We waited 10-15 minutes for someone to show up and check us in. Then they gave us a dirty room, that didn’t even have sheets on the bed. We asked for a different room and they didn't have any. We asked for a refund and they guy said he processed it. Ive yet to get it 4 weeks later. The manager said it's against their policy to refund my money!
Se hospedó 2 noches en septiembre de 2023

4/10 Malo

Charlie

Se hospedó 2 noches en octubre de 2023

6/10 Aceptable

Mercaydeez

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza
Needs work on cleanliness and overbooking issues
Se hospedó 1 noche en octubre de 2023