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Opiniones de Hotel Pommier Indianola

2.5 out of 5
Hotel Pommier Indianola
1215 North Jefferson Way, Indianola, IA

Opiniones

9.4

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 192 de 267 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 63 de 267 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 10 de 267 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 1 de 267 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 1 de 267 opiniones" "

9.6/10

Limpieza

9.6/10

Servicio y personal

9.0/10

Servicios

9.4/10

Condiciones de la propiedad

9.2/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Andres

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
It was very clean
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Valerie, Saint Louis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean and quiet, just what we needed!
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Wendell

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great value!
Se hospedó 1 noche en abril de 2024
Respuesta de Joyce, el 9 may. 2024
Hi Wendell, thank you so much for your kind review! We are thrilled you had a great stay and found us a great value! Hope we can host you again soon! Safe travels until then.

10/10 Excelente

Colton

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay! Clean! Will stay again!
Se hospedó 1 noche en mayo de 2024
Respuesta de Joyce, el 9 may. 2024
Thank you Colton! Our entire team works around the clock to ensure our accommodations are squeaky clean.We are thrilled you had a great stay and hope we can host you again soon! Safe travels until then.

10/10 Excelente

Audrey

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Stay went great, no complaints!
Se hospedó 2 noches en abril de 2024
Respuesta de Joyce, el 9 abr. 2024
Thank you Audrey! We are thrilled you had a great stay and hope we can host you again soon! Safe travels until then.

10/10 Excelente

Tracee, LEHI

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice
Se hospedó 1 noche en abril de 2024
Respuesta de Joyce, el 5 abr. 2024
Thank you so much Tracee! We are glad you had a great stay and hope we get a chance to host you again soon!

10/10 Excelente

Sarah

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean, well maintained hotel. Great rates and fun atmosphere. Breakfast was hot and had many options. Will stay again!
Se hospedó 1 noche en marzo de 2024
Respuesta de Joyce, el 4 abr. 2024
Thank you Sarah! We are thrilled you had a great stay. We take every step possible to ensure our new amenities give guest a fresh experience so your review means a lot!Our entire team is super excited about the new hotel so your positive feedback means a lot.We hope we can host you again soon! Safe travels until then.

8/10 Bueno

Carmecely

Le gustó: Limpieza y servicio y personal
It was clean and staff was very accommodating but the bathroom is very tight.
Se hospedó 2 noches en marzo de 2024
Respuesta de Joyce, el 29 mar. 2024
Hi Carmecely, thank you so much for your kind review! We truly appreciate your feedback. Our entire team works around the clock to ensure our accommodations are squeaky clean and is here 24/7 to go the extra mile for our guest, we are happy you were taken care of.Hope to see you again soon.

10/10 Excelente

Lori

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
What a refreshing hidden gem! The Pommier was meticulously clean and tastefully and modernly decorated. I never heard one sound from inside or outside the hotel after I checked in. The bed was large and comfortable. The included breakfast was delicious and even included a caramel macchiato! I would most definitely recommend the Pommier to everyone!
Se hospedó 1 noche en febrero de 2024
Respuesta de Joyce, el 29 feb. 2024
Thank you for your wonderful review Lori! We are thrilled that you enjoyed your stay with us. Our team strives to provide a quiet, clean and comfortable environment for our guests. We are delighted that you enjoyed our breakfast and the caramel macchiato! Your recommendation means a lot to us. We look forward to welcoming you back soon! Safe travels until then!

10/10 Excelente

Kevin

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Joyce, el 22 feb. 2024
Thank you so much Kevin! We are glad you had a great stay and hope we get a chance to host you again soon!

10/10 Excelente

Cynthia

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
the staff was very friendly and helpful. The facilities were very clean. I especially liked the cappucino offered during breakfast.
Se hospedó 2 noches en febrero de 2024
Respuesta de Joyce, Front Desk, el 9 feb. 2024
Thank you Cynthia! Our entire team is here 24/7 to go the extra mile for our guest, we are happy you were taken care of. We work around the clock to ensure our accommodations are squeaky clean and we are thrilled to hear that you enjoyed our cappuccino during your breakfast. Hope we can host you again soon! Safe travels until then.

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de Joyce, el 8 feb. 2024
Thank you so much for your kind review! We are glad you had a great stay and hope we get a chance to host you again soon!

10/10 Excelente

Steven

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Joyce, el 8 feb. 2024
Thank you Steven! We are thrilled you had a great stay and hope we can host you again soon! Safe travels until then.

10/10 Excelente

Jacob

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Some of the best hotel staff I’ve ever talked to. They actually cared.
Se hospedó 1 noche en enero de 2024
Respuesta de Joyce, el 26 ene. 2024
Thank you for your kind review Jacob! We are thrilled you had a great stay! Our entire team is here 24/7 to go the extra mile for our guests, we are happy you were taken care of. We hope we can host you again soon! Safe travels until then.

10/10 Excelente

Debra, Parkville

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It appears this hotel has been completely renovated . Very clean.
Se hospedó 1 noche en enero de 2024
Respuesta de Joyce, el 21 ene. 2024
Thank you Debra! We are thrilled you had a great stay. We take every step possible to ensure our new amenities give guest a fresh experience so your review means a lot! Our entire team works around the clock to ensure our accommodations are squeaky clean.We hope we can host you again soon! Safe travels until then.

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Joyce, el 18 ene. 2024
Thank you for your kind review!We are thrilled you had a great stay and hope we can host you again soon! Safe travels until then.

10/10 Excelente

David

Viaje familiar
Se hospedó 1 noche en enero de 2024
Respuesta de Joyce, el 18 ene. 2024
Thank you so much David! We are glad you had a great stay and hope we get a chance to host you again soon!

10/10 Excelente

Rebecca

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great room at a great price. Fun sense of humor.
Se hospedó 1 noche en enero de 2024
Respuesta de Joyce, el 12 ene. 2024
Thank you Rebecca! We are thrilled you enjoyed your stay and found us a great value. We hope we can host you again soon! Safe travels until then.

10/10 Excelente

Roy

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Joyce, el 9 ene. 2024
Thank you so much Roy! We are glad you had a great stay and hope we get a chance to host you again soon!

8/10 Bueno

Deborah

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The property is well kept and clean. Very comfortable.
Se hospedó 1 noche en enero de 2024
Respuesta de Joyce, el 9 ene. 2024
Thank you Deborah! Our entire team works around the clock to ensure our accommodations are squeaky clean. We are thrilled you had a great stay and hope we can host you again soon! Safe travels until then.

8/10 Bueno

Susan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Thank For the pleasant stay
Se hospedó 2 noches en diciembre de 2023
Respuesta de Joyce, el 6 ene. 2024
Thank you Susan! We are thrilled you had a great stay and hope we can host you again soon! Safe travels until then.

10/10 Excelente

Carol

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very quiet
Respuesta de Joyce, el 28 dic. 2023
Thank you so much Carol! We are glad you had a great stay and found our hotel quiet. We hope we get a chance to host you again soon! Safe travels until then.

10/10 Excelente

Carol

Se hospedó 1 noche en diciembre de 2023
Respuesta de Joyce, el 28 dic. 2023
Thank you so much Carol! We are glad you had a great stay and hope we get a chance to host you again soon!

10/10 Excelente

Jim

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great local hotel, clean, great breakfast and staff! Reasonable rates, would highly recommend!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Joyce, el 21 dic. 2023
Thank you Jim! We are thrilled you to hear that you enjoyed your stay with us. Our entire team works around the clock to ensure our accommodations are squeaky clean. We make sure that our entire team go the extra mile for our guest, we are happy you were taken care of. It would be our pleasure to host you again soon! Safe travels until then.

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice Updates
Loved all the updates since we last stayed there
Se hospedó 1 noche en diciembre de 2023
Respuesta de Joyce, el 16 dic. 2023
Thank you David! We are thrilled you had a great stay. We take every step possible to ensure our new amenities give guest a fresh experience so your review means a lot!Our entire team is super excited about the new hotel so your positive feedback means a lot. We hope we can host you again soon! Safe travels until then.

10/10 Excelente

Becky Sue

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Joyce, el 25 nov. 2023
Thank you so much Becky! We are glad you had a great stay and hope we get a chance to host you again soon!

10/10 Excelente

Jason

Se hospedó 1 noche en noviembre de 2023
Respuesta de Joyce, el 16 dic. 2023
Thank you so much Jason! We are glad you had a great stay and hope we get a chance to host you again soon!

10/10 Excelente

JULIE

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice clean spacious room. Great shower. Very good value for the price. Very friendly staff. We would definitely stay here again.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Joyce, el 25 nov. 2023
Thank you so much Julie! We are thrilled to hear that you enjoyed your stay with us. We make sure to always provide a clean and spacious rooms, excellent showers, and a great value for our guests. Our entire team is always here to ensure you have a pleasant experience. It would be our pleasure to host you again in the future. Safe travels until then!

8/10 Bueno

Joe

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Joyce, el 25 nov. 2023
Thank you so much Joe! We are glad you had a great stay and hope we get a chance to host you again soon!

10/10 Excelente

Judy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Check in was frie, efficient and inviting. Room was clean, comf, & spacious. Breakfast was very good. We will definitely stay again! Thank you.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Joyce, el 25 nov. 2023
Thank you so much Judy! We're thrilled to hear that your check-in experience was friendly, efficient, and inviting. It's wonderful to know that you found your room clean, comfortable, and spacious. We're glad you enjoyed the breakfast options as well. We appreciate your feedback and look forward to welcoming you back for another stay. Safe travels until then!

10/10 Excelente

Lillian

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Simpson College visit
Very nice hotel. Best shower ever! Clean and recent remodeling to make it a great place to stay while visiting the Simpson College campus in town.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Joyce, el 14 nov. 2023
Thank you so much for your kind review Lillian!We are thrilled to hear that you had a great stay and enjoyed our hotel. Our team takes pride in providing clean and comfortable accommodation, and we are glad that our recent remodeling made your stay even better. We hope you had a wonderful time visiting the Simpson College campus and we would love to have the opportunity to host you again in the future. Safe travels until then!

10/10 Excelente

Larry

Clean and good breakfast
Se hospedó 1 noche en noviembre de 2023
Respuesta de Joyce, el 14 nov. 2023
Thank you Larry! We are thrilled you had a great stay with us. Guests have always enjoyed our variety of breakfast options. If you didn't this time, you will have to try our push of a button pancake maker next time!Hope we can host you again soon! Safe travels until then.

8/10 Bueno

Mark

Se hospedó 5 noches en octubre de 2023
Respuesta de Joyce, el 27 oct. 2023
Hi Mark, appreciate your review. Please email us at hello@hotelpommier.com to let us know what we can do to earn a 5-star review next time. Hope to see you again soon!

10/10 Excelente

Angie

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lovely place
The place was very clean The front desk lady was super nice I loved being a female that after a certain hour you need a code to get in the front door Didn’t have breakfast as I wanted to sleep in I would suggest this hotel
Se hospedó 1 noche en octubre de 2023
Respuesta de Joyce, el 24 oct. 2023
Thank you Angie! INSERT RELEVANT SNIPPETSWe are thrilled you had a great stay. Our entire team works around the clock to ensure our accommodations are squeaky clean. We hope we can host you again soon so you can try our awesome variety of breakfast! Safe travels until then.

10/10 Excelente

gene

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Joyce, el 21 oct. 2023
Thank you so much Gene for this awesome review! We are glad you had a great stay and hope we get a chance to host you again soon!

8/10 Bueno

Bobby

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Had easy access in Indianola. Staff was helpful. Room wasready on timeand very comfortable and clean. Complimentary breakfast was a bit minimal but satisfactory. Would recommend and stay there again.
Se hospedó 1 noche en octubre de 2023
Respuesta de Joyce, el 21 oct. 2023
Hi Bobby, thank you so much for your kind review! We are thrilled you had a great stay. We take every step possible to ensure our new amenities gives you a fresh experience so your review means a lot!Hope to see you again soon! Safe travels until then.

10/10 Excelente

Robert

Se hospedó 1 noche en octubre de 2023
Respuesta de Joyce, el 14 nov. 2023
Thank you so much Robert! We are glad you had a great stay and hope we get a chance to host you again soon!

6/10 Aceptable

John

Le gustó: Limpieza
The hotel was okay, but very pricey over the weekend because of Simpson College's Homecoming football game, and I do understand that rates increase as room availability decreases. My room was quite noisy since my window was about 12 feet from the McDonalds parking lot and drive-thru. Might have been quieter on the other side of the hotel and really nothing the hotel can do about it's proximity to the neighboring parking lot. The battery in my room's door keypad had to be replaced and I then discovered that my original code no longer worked, so I was locked out of my room. Staff set up a new code and it worked fine until I tried to get back into the hotel after 11:00 when the front desk is no longer staffed and you use your room code to gain entry to the lobby. I tried the new code I was issued several times and couldn't get in and then wondered if maybe my original code would work since there wasn't a soul around to let me in. I tied to remember my original code and after a few tries I got into the lobby and then used my new code to get into my room. None of this is the end of the world, but rather frustrating to experience so many hiccups during a three night stay.
Se hospedó 3 noches en octubre de 2023
Respuesta de Joyce, el 17 oct. 2023
Thank you for your honest review John. We strive to deliver a great guest experience and take all guest concerns seriously.We apologize for the inconvenience you had experienced especially about the technical difficulties you faced during your stay. Nearly all of our guests have loved our keyless access system, but we understand how it can take a bit to get used to. We do have staff a phone call away who could have assisted you with any issues.We are hoping you do visit again and get a better experience. Safe travels util then!

10/10 Excelente

Theresa

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023
Respuesta de Joyce, el 17 oct. 2023
Thank you so much Theresa! We are glad you had a great stay and hope we get a chance to host you again soon!

10/10 Excelente

xiaoming

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great , very clean. Great breakfast options and super clean
Se hospedó 1 noche en octubre de 2023
Respuesta de Joyce, el 12 oct. 2023
Thank you for your kind review Xiaoming! We are thrilled you had a great stay with us. Guests have always enjoyed our variety of breakfast options. And our entire team works around the clock to ensure our accommodations are squeaky clean.We hope we can host you again soon! Safe travels until then.

10/10 Excelente

KEVIN

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Joyce, el 7 oct. 2023
Thank you so much Kevin! We are glad you had a great stay and hope we get a chance to host you again soon!

10/10 Excelente

Melissa

Se hospedó 1 noche en septiembre de 2023
Respuesta de Joyce, el 3 oct. 2023
Thank you so much Melissa! We are glad you had a great stay with us. Can't wait to host you again soon!

8/10 Bueno

Robert

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Joyce, el 3 oct. 2023
Hi Robert, appreciate your review. Please email us at hello@hotelpommier.com to let us know what we can do to earn a 5-star review next time. Hope to see you again soon!

10/10 Excelente

Heather

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Joyce, el 28 sept. 2023
Thank you so much Heather! We are glad you had a great stay and hope we get a chance to host you again soon!

10/10 Excelente

Thomas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A ten
Stayed 1 night. The room was large and clean. The staff was friendly and helpful. We would stay again.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Joyce, el 23 sept. 2023
Thank you Thomas! We are thrilled you had a great stay and hope we can host you again soon! Safe travels until then.

10/10 Excelente

Darrell

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was good and there were no problems or issues.
Se hospedó 3 noches en septiembre de 2023
Respuesta de Joyce, el 19 sept. 2023
Thank you Darrell! We are thrilled you had a great stay and hope we can host you again soon! Safe travels until then.

10/10 Excelente

Dean

Se hospedó 1 noche en septiembre de 2023
Respuesta de Joyce, el 16 sept. 2023
Thank you so much Dean! We are glad you had a great stay and hope we get a chance to host you again soon!

6/10 Aceptable

Kelly

Viaje en pareja
Check in associate was not friendly, but check out associate was extremely friendly. The side of of tub had long black hair on it and the bed side lamp was full of dust.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Katharine, el 14 sept. 2023
Hi Kelly! Thanks again for staying with us and appreciate your feedback. We strive to deliver a great guest experience and are so sorry we fell short of our own high standards! Next time please don’t hesitate to let us know of any concerns during your stay so we have a chance to make it right before you leave.

10/10 Excelente

Jerry

Se hospedó 1 noche en septiembre de 2023
Respuesta de Joyce, el 3 oct. 2023
Thank you so much Jerry! We are glad you had a wonderful stay and hope we get a chance to host you again soon!

10/10 Excelente

Curtis

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was very polite and attentive
Se hospedó 2 noches en septiembre de 2023
Respuesta de Front Desk, Hotel Pommier, el 11 sept. 2023
Thank you so much for your great review, Curtis! Our entire team is here 24/7 to go the extra mile for our guest, we are happy you were taken care of. We are thrilled that you had a wonderful stay with us. Hope we can host you again soon! Safe travels until then!