Overall the condo was very nice but much room for improvement. Our family has traveled to many domestic & international locations & has seen varying levels of well maintained & stocked condos, homes, etc. So we suggest:
Most important considering we had to pay a healthy cleaning fee upfront , the "cleaning" was unsatisfactory. COVID aside, it was evident that little effort had been put into sanitizing since the floors were very dirty. Worse yet, the kitchen had clearly not been cleaned or even remotely sanitized.
Much of what everyone comes in contact with appeared to NOT have been wiped down: countertops, cabinets, cabinet handles, refrigerator, etc. This is a primary area where people gather and cook food (above all!) & it looked & felt very unsanitary. We had to take the time to wipe down and disinfect everything The carpets should be cleaned or replaced. Quite honestly, I believe a refund of the cleaning fee is due to us since we had to do this work. Other recommendations are:
*Provide waffle maker - albeit small but this is nice to have to allow for a variety of breakfast food.
*much larger selection of glasses is needed (no small juice glasses, very limited beverage and wine glasses)
*drawer full of dish towels would be great so it's not necessary to wash the only three that were provided every other day (we change them daily since they see A LOT of action).
*Wi-Fi in the condo did not work. We had to log in using another condo's. The Wi-Fi should be secured, as well. People do have the need to send sensitive or personal information via internet, etc. (for work) &, though I'm not an IT expert, a password common to the entire building is inviting issues.
*We did attempt to text the number provided 2x to resolve Wi-Fi issues but never received a response & it turns out that the number on the laminated card was incorrect/invalid.
*the cleanliness of the hall-bath was also sub-par. The shower curtain/line should be replaced. It displayed mold feels very unsanitary.
*providing a binder/folder with list of recommended things to do, restaurants, activities, local attractions, etc with websites & contact info listed would go a long way
Finally, the chair/umbrella policy should be revisited. A family of 4 should be able to use 4 chairs/two umbrellas without additional charge. Beyond that a rental would be appropriate Unfortunate that "front row" seating isn't available at the beach since it's reserved only for those who rent.