Busca hoteles en Guam

“Check in almost 1hr, room wasn’t ready ”

“客室も清潔でよかった。英語に慣れてなくても、日本人のスタッフがいるので、最悪伝わらないってことはない”

“Enjoy my stay”

“beautiful view but horrible rooms. all amenities are closed, gym is full of mold, also the room itself is full of mold. you can feel the springs in the bed, the air conditioning is hardly on. front desk told me to book through expedia because if you book through the hotel itself it's way more expensive even with a military discount. left there yesterday and got sick that night. thankfully the staff did give me a refund”

“ホントに素敵な滞在でした。今回クラブルームを予約したのですが、クラブラウンジスタッフに本当に助けられました。 色々な困りごとに対応して頂き感謝します。 日本語をお話出来るスタッフがいらっしゃり、台風で予定が無茶苦茶になっていたところ、電話して予約をしてくれたり、一生懸命日本語を話してくれて楽しませてくれたり、また、行くときは必ずクラブルームに泊まって、彼にお会い出来ることを楽しみにしています。 ホテル自体も素敵でした。”

“ウォータースライダーもですが、ホテル内のプールも使えませんでした。 子供が楽しみにしていたので残念です。 掃除も日本のホテルのようには綺麗ではありませんでした。 日本語が話せるスタッフも誰もおらず ホームページの内容とは違いました。 ただ、立地が良くタモンビーチまでも歩いていけるので、ただ泊まるだけでしたら良いかと思います。”

“台風の影響でプールに入って楽しめなかった。いつもは、素晴らしいプールです。早く元どうりになってほしいです。”

“部屋から見える海が最高でした。 レストランの朝食は良かったのですが、ディナーがあまり人気無かったみたいです。 人が少なすぎて回転していませんでした。 ロケーションは良かったです。”

“設備的には必要最低限で立地的には便利だと思います。 少し古さは感じますがウォーターサーバーが各部屋にありエレベーター近くに電子レンジと製氷器があります ランドリーもロビーフロアにあり洗剤があれば無料で使用できます インフィニティプールは眺望もよく静かに過ごせますがビーチに行くにはちょっと不便かと思います”

“Post storm staff failed to inform a.c wasn't working well, room was warm and smelled of mold. Room is dated and needs an upgrade as well as the bathroom. Additionally the towels and bath robes aren't soft at all. The Fitness center has old equipment and most weren't working well. The weights were dirty and there were no available paper towels or disinfectant to clean equipment before and after use. Staff were nice unfortunately it doesn't compensate for the property needing improvements. ”

“We got a room here soon after super typhoon Sinlaku passed. We checked several resorts and the Hyatt was the only one we found who could accept new guests at the time. They seemed to do the best job at preparing for the storm and recovering quickly. We were so appreciative to be able to escape there to have power, water and laundry again. Thank you again!”

“Yeas”

“I honestly did not think it lived up to the price. Room was fairly clean but not great. The bathroom was cleaned very well and had everything you could need. And a + the towels were fresh. The hotel itself is a little outdated and the halls to the rooms need work. Some open rooms with glass views of stored broken beds, chairs……also only one elevator was operational. But all in all the stay was Okay 👍.”

“サービスはとても良いが、観光客が少なくて寂しい感じでした”

“The room was on 5th floor and very comfortable, clean, and had everything i needed. It's not a resort type hotel and the price reflects that. It's clean, safe, easy to park at, and so close to the crazy touristy areas but not inside of it...which i loved. No babies and kids running around like you're gonna have at Dusit or Hyatt. The staff were busy and efficient and friendly. Towels were great and no complaints as i wasn't expecting too much. Reviews on this place, i found, were accurate....

“Muy buen hotel y el personal muy bueno en todos los departamentos ”

“Buen hotel, limpio, cómodo y el personal muy amable.”

“check in was quick and easy. staff was very courteous.”

“The room price was fair. As soon as I entered my room, it had a sewage smell in the entrance and the smell got stronger throughout the night. I would probably not stay here again. But you can’t beat the price. I was only there for a couple of hours to rest and clean up before a flight.”