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“El Hotel es bonito, lo que no me gustó es que no es bueno el servicio de Lavandería y una chica de recepción que no tiene trato amable ”

“No business gets everything right every time. No one is perfect. But, the way a business reacts when things go wrong is very important. We checked in for two nights and the first night didn’t go well for a variety of reasons, including an uncomfortable mattress, a dodgy shower control and a toilet that wouldn’t flush. These issues were raised with the front desk who upgraded us to a much better room without argument or question. Thank you. ”

“A warm welcome and a pleasant place to stay and car park just down the road which was good and not too expensive. Would recommend this hotel to anyone looking for a place to stay when visiting Rochester..”

“The linen was very fresh and clean smelling, owner very pleasant. The property is undergoing refurbishment, hence the low price. TV didnt work and fridge needed a clean, the loo brush was source of nasty smell. ”

“está muy bien ubicado, la habitación individual aunque pequeña muy completa. El único problema ha sido la falta de ascensor pero el servicio amablemente me ayudo con el equipaje. el restaurante indio del hotel está muy bien.”

“Need to be reform. Everything is very old ”

“Wonderful stay”

“VERY FRIENDLY, COMFORTABLE AND IDEAL FOR NEARBY WEDDING”

“Vlotte check-in: vriendelijke receptionisten. Familiekamer met goede bedden en matrassen. Uitgebreid ontbijt; tieners (13 en 15) aten gratis.”

“Breakfast was great considering it was free. Easy access to get in. Friendly staff. No issues.”

“Ras”

“Due to issues with Expedia the staff had to go above and beyond to help me with my 3 night stay. They handled it patiently and professionally. Byron who was a new manager handled my situation exceptionally well. ”

“Room is clean”