Opinión verificada
2/10 Terrible
UnhappyWAyvela
21 may. 2019
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Things to be aware of:
Room/ Bathroom: Extremely small, smelly, moldy, grimy, and dark.
Beach area: Small, only hard packed sand with rocks on the shore, not good for lounging.
Front desk staff: Rarely at the desk or working and rude.
Fine Print/ cancellation policy: Make sure you read the find print and they keep reservation.
Misleading advertising: faked out photos and using creative videos
This hotel has horribly small claustrophobic rooms and bathrooms which feel grimy and tiny. For example, the bathroom door blocks the sink so you have to close the door to even get to the sink and the door almost hits the toilet. All the toilet seats are a way smaller size then the actual toilet. The room is barely large enough for the bed. The rooms on the ground floor have extremely low ceilings.
The rooms at Ayvela Manta Village are absolutely not acceptable. So bad to the point that even after we paid for the entire stay we decided to leave and pay for another hotel.
Do not be fooled by their tricky advertising with photos and drone videos of their courtyard, lobby, hallways, and beach. When you are actually on the island you realize their beach area is really small without soft sand that leads into the sea. They have a drone video that starts at the hotel entrance from the beach then it quickly pans out to focus on beaches that belong to other hotels.
This hotel will lead you to believe it is on a nice beach but actually only has a small area.
Se hospedó 3 noches en mayo de 2019
