Hoteles en Dhoāpālong desde MXN$485

“Room was spotless and the staff were awesome Nice spa”

“Really excellent hotel. All employees are good behavior and more”

“The administration (and reception) was horrible. I paid for my stay when I booked through Hotels.com, but I was charged again when I checked in. I should have been more careful, but I paid. I noticed this double payment after returning home and contacted the hotel. Their response was slow, and they never admitted the fault and refused to refund. I have not received the refund yet, so I decided to write this. My colleague, who stayed for the same duration, made a reservation through...

“All the electric appliances didn’t work properly, had trouble having showers ”

“Pleasant stay”

“DO NOT STAY AT THIS HOTEL. The worst customer service i have ever experienced. They refused to give us the rooms we booked as apparently they didn’t have them ( 2 double bed rooms) but we saw them later during our stay. The reception staff are useless and do not help at all. The rooms and bathrooms were extremely dirty. There was a large yellow stain on the duvet cover when we arrived, the staff refused to change it until the next morning, he just walked off when we asked. You have to ask for...

“Surrounding areas are very dirty ”