Hoteles cerca de Dickens' Swiss Chalet en Rochester

“Good clean room, nice evening meal and pleasant staff.”

“The facilities were clean and it was a lovely stay. My husband and I enjoyed the food. There was an abundance of food at breakfast and the staff were lovely. I was looking forward to using the jacuzzi at the spa but sadly it was shut. we will return again. ”

“Temiz huzuru ”

“El Hotel es bonito, lo que no me gustó es que no es bueno el servicio de Lavandería y una chica de recepción que no tiene trato amable ”

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“Really good value for this incredibly spacious apartment. A comfortable night. A couple of touches would improve the stay even more. As previous reviewer mentioned, the only mirror is above the bathroom sink. Its on the top of the jet garage which is closed at night. ”

“El hotel en si para dormir está bien pero la limpieza brilla por su ausencia, en 4 días no nos cambiaron sábanas y eso que las teníamos manchadas ya de inicio, el bar y la comida muy bien y el personal también ”

“Breakfast was great considering it was free. Easy access to get in. Friendly staff. No issues.”

“Some of the basics were not provided on our stay so really wasn't worth the money. Communication - didn't receive the check-in details by email as instructions said. The day before the stay I tried to contact the host multiple ways, including Hotels.com support x 2, with no luck. Eventually on the day of the stay I was told I would get the information at 12pm. At around 1pm I had not received the information so chased again. Was finally given the information at 2pm but was rudely told that...

“Great friendly host. Easy check in. Great view of the pond from the upstairs bedroom window. Will stay again. Thank you.”

“Excellent customer service ”