2/10 Terrible
Leah W.
10 ene. 2026
No le gustó: Limpieza
We were given the wrong information for check in. Check in is conveniently after staff goes home. So you have to call after hours. No one responded to vrbo host messages. We were hung up on by the after hours call in number. Apparently, he was flooded with calls and unable to call us back. It was freezing, frustrating and unfortunate. Space was relatively clean. Huge stain on main floor carpet. Dirty bathroom and walls. View was great and a big reason we booked. Also we liked the location. We had a complete stranger enter our condo while we were there. No knock. No notice or indication that something was planned to be fixed. We were without heat in the main bedroom. The person who gained entry stated he was there to fix the heat. The laundry machine was not working and he said yes those are old units that were known not to work. I have a random extra charge from VRBO a week and half after check out. Great. Now I have to call my credit card company. This wasn’t our first time using VRBO but it was our first time the host was a company. Summit group. Look out for them. I do not recommend.
Leah W.
Se hospedó 5 noches en diciembre de 2025