4/10 Malo
Dean
Viaje en pareja
29 sep. 2025
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff was great although… didn’t get room we reserved-room we ended up with, bare room so much echoing made conversation hard to understand-didn’t have toilet paper holder-impossible to find light switches-cut my leg getting out of bed (exposed sharp metal bed frame)-breakfast was minimal and cold)-microwave won’t work, even staff had problems!!! I wanted to checkout and goto another hotel right from the beginning kinda ruined my plans for a relaxing extended weekend.
The price was ridiculously high for what we received in value, especially since I thought from the description that the facility had a bar and nighttime snacks (turned out to not be a bar but a front case with chips and candy bars soda and beer) It’s possible our experience would’ve been better if we had the room we reserved, however doubtful.
Not sure if Tru by Hilton is an experimental concept However they should stick to what they know.
Again the staff was very courteous and tried their best.
Dean
Se hospedó 3 noches en septiembre de 2025
