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Opiniones de The St. Regis Doha

5 out of 5
The St. Regis Doha
Doha West Bay, Doha

Opiniones

9.2

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 258 de 355 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 64 de 355 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 15 de 355 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 7 de 355 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 11 de 355 opiniones" "

9.6/10

Limpieza

9.2/10

Servicio y personal

9.4/10

Servicios

9.4/10

Condiciones de la propiedad

9.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

bruno

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelentes instalaciones y servicios.
Muy bien las instalaciones, el servicio todo de primera. Un sola anotación nos cobraron el internet y decia q estaba incluido.
Se hospedó 4 noches en octubre de 2023
Respuesta de Dogukan Korkmaz - Director of Quality, el 9 nov. 2023
Dear Bruno,On behalf of the entire hotel team, thank you for your feedback. It was a pleasure hosting you, We hope to welcome you again soon. Best regards,

2/10 Terrible

CARLOS

Viaje familiar
Le gustó: Limpieza
No le gustó: Servicio y personal y comodidad de las habitaciones
El hotel no valió lo que pagamos!!!! Que fue bastante por cierto !!!! nada que ver con la cadena siempre vamos a estos hoteles pero este es el único que no regresaremos. No lo recomiendo. Pagamos por dos habitaciones con una linda vista y finalmente me entregaron las habitaciones con vista a los parqueos le enseñé la reserva que tenía se disculparon pero igual jamás me cambiaron la habitación con la vista que había apagado, de paso en la noche había muchísimo ruido creo había un salón de eventos en el piso de arriba de mi habitación lo comuniqué y jamás cambió nada. Pasamos 3 noches y jamás nos cambiaron las habitaciones.
Se hospedó 3 noches en enero de 2023

10/10 Excelente

Jhordi, Tarragona

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Es un hotel 5 estrellas gran lujo . Personal del hotel muy amable , desayuno muy aceptable y la piscina climatizada excepcional .
Se hospedó 6 noches en diciembre de 2019
Respuesta de The St. Regis Doha, el 5 ene. 2020
Thank you very much for taking the time to review our property. It's always heart-warming to know that you liked your stay with us. We look forward to seeing you again.

10/10 Excelente

Cliente verificado

Se hospedó 3 noches en septiembre de 2019
Respuesta de CM, el 20 sept. 2019
Thank you for your feedback. We look forward to welcoming you back.

10/10 Excelente

Esteban

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
One of the best hotels I've stayed at!
Great hotel, Beach and pool. One of the best hotels I've stayed at. Great rooms, views and excellent staff. Only situation I didn't like is that they only change dollars starting from 50 USD and the exchange rate is quite unfair, the rest of the stay was magnificent!!
Respuesta de Khansae Iqbal, el 22 feb. 2018
Dear Mr. Esteban, Thank you for taking the time to share your feedback with us regarding your stay at our property. We are glad that the stay overall was great and up to your expectations. Regarding the exchange issue, we really do apology as this is instruction from the center bank. We hope to see you again soon in our hotel. Warm Regards,

10/10 Excelente

Seyma Nur

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Heel aardig personeel en behulpzaam in alle opzichten
Se hospedó 4 noches en mayo de 2024

10/10 Excelente

Ameer

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Fantastic stay as always at this beautiful property. This trip was made extra special by incredible service from Rence at the concierge team who along with the housekeeping team went out of the way to solve my problem.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Anne-Kathrin

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Sehr feine exklusive Adresse , Service und Freunflichkeit outstanding. Kazi , F&B Manager ist zu erwähnen . Neues Beach Restaurant .
Se hospedó 7 noches en mayo de 2024

10/10 Excelente

Gerhard

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Super tolles Preis-Leistungs-Verhältnis sehr schöne Anlage mit tollem Pool. Man kann sehr schön erholen vor Ort und die Seele baumeln lassen.
Se hospedó 7 noches en mayo de 2024

10/10 Excelente

Hamidah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 6 noches en abril de 2024

10/10 Excelente

MARIAM AL

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Dipen

Viaje familiar con niños
Le gustó: Servicios
Karthik at Rivaaj Restaurant was AMAZING
Se hospedó 5 noches en marzo de 2024
Respuesta de Dogukan Korkmaz - Director of Quality , el 7 abr. 2024
Dear Dipen,Thank you for taking the time to share your feedback regarding your recent dining experience at Rivaaj Restaurant. We are thrilled to hear that Karthik provided you with exceptional service during your visit.Karthik takes great pride in ensuring that our guests have a memorable dining experience, and we are delighted to see that his efforts have made a positive impact on your visit. We will be sure to pass on your kind words of appreciation to Karthik and the rest of the team at Rivaaj Restaurant.We truly appreciate your patronage and look forward to welcoming you back for another delightful dining experience at Rivaaj Restaurant.Warm regards,

8/10 Bueno

Turkeyah, Riyadh

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay, awesome view. The only one thing that the bed was not so comfy for my back, otherwise was excellent experience.
Se hospedó 7 noches en febrero de 2024
Respuesta de Dogukan Korkmaz - Director of Quality , el 21 mar. 2024
Dear Turkeyah,Thank you for choosing to stay at St. Regis Doha and for taking the time to share your feedback with us. We are delighted to hear that you had a great stay and enjoyed the awesome view from your room.We appreciate your comment regarding the comfort of the bed and apologize for any inconvenience this may have caused. Your feedback is valuable to us as we strive to ensure the comfort and satisfaction of all our guests. Please rest assured that we will take note of your concern and explore ways to enhance the comfort of our bedding to provide a better experience for future stays.Once again, thank you for your valuable feedback, and we hope to have the pleasure of welcoming you back for another excellent experience in the future.Warm regards,

10/10 Excelente

Alexandre

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en febrero de 2024
Respuesta de Dogukan Korkmaz - Director of Quality , el 26 feb. 2024
Dear Alexandre,Thank you for taking the time to leave such a positive review of your recent stay at St. Regis Doha.We are delighted to hear that you enjoyed your experience with us.Your feedback is truly appreciated, and we look forward to welcoming you back soon.Best regards,

10/10 Excelente

Hasan

Viaje en grupo, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
They have the best hotel manager “Sofyan.” He is so understandable, kind, and generous.
Se hospedó 1 noche en enero de 2024
Respuesta de Dogukan Korkmaz - Director of Quality , el 22 feb. 2024
Dear Hasan,Thank you for taking the time to leave such a positive review of your recent stay at St. Regis Doha.We are delighted to hear that you enjoyed your experience with us.Your feedback is truly appreciated, and we look forward to welcoming you back soon.Best regards,

8/10 Bueno

Mohammed

Le gustó: Limpieza y condiciones de la propiedad
Access to the pool and beach has a weird small entrance, no welcome drinks offered on arrival. They have ample staff on entry but don’t really open doors and welcome you, compared to what I expect from a hotel in this level it’s a bit poor. The hotel did however give me an early check in and late check out which is appreciated. The spa experience was great special mention to Dizhaar for making it amazing
Se hospedó 3 noches en enero de 2024
Respuesta de Dogukan Korkmaz - Director of Quality , el 22 feb. 2024
Dear MohammedThank you for sharing your feedback regarding your recent stay with us. We appreciate your detailed comments as they help us identify areas for improvement and ensure that we continue to deliver the high level of service that our guests expect.We apologize for any inconvenience you experienced with the entrance to the pool and beach area, as well as the lack of welcome drinks upon arrival. Your feedback regarding the welcome experience and door service is valuable, and we will review this with our team to ensure that all guests receive a warm and hospitable welcome upon arrival.We are pleased to hear that you appreciated the early check-in and late check-out provided by our team. It is our goal to accommodate our guests' needs to the best of our ability, and we are glad that we could meet your expectations in this regard.Furthermore, we are delighted to hear that you enjoyed your spa experience, and we will be sure to pass on your special mention to Dizhaar. We are committed to providing exceptional service in all areas of the hotel, and we are pleased that Dizhaar made your spa experience truly amazing.Once again, thank you for your feedback, and we hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Warm regards,

2/10 Terrible

Abdulaziz

Le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en diciembre de 2023
Respuesta de Dogukan Korkmaz - Director of Quality , el 28 ene. 2024
Dear Abdulaziz,Thank you for reviewing your experience at St.Regis Doha and your recent stay with us. We are distraught that you were unsatisfied with our services. If you share some more details with us about your stay, we want to improve our service quality. Best Regards

4/10 Malo

Cliente verificado

No le gustó: Limpieza y servicio y personal
Luks degil idare eder
Gece ucusu erken check in e izin verilmedi, para istendi. Spa kapaliydi. Oda da yatak ve yorgan lekeliydi. Late check out icin yardimci oldular. Luks degil idare eder
Se hospedó 2 noches en enero de 2024
Respuesta de Dogukan Korkmaz - Director of Quality, el 17 ene. 2024
Degerli Misafirimiz,St Regis Doha'da geçirdiğiniz deneyimi paylaştığınız için teşekkür ederiz. Erken giriş ve late check-out konularında yaşadığınız zorluklar için özür dileriz. Spa'nın kapalı olması ve oda temizliği ile ilgili yaşadığınız olumsuzluklar da hayal kırıklığına neden oldu.Lütfen yaşadığınız sorunların bir daha yaşanmaması için aldığımız geri bildirimi dikkate alacağımızdan emin olun. Misafir memnuniyetine büyük önem veriyoruz ve bu tür durumları düzeltmek adına gerekli adımları atacağımızdan emin olabilirsiniz.Bize daha fazla detay veya geri bildirim vermek isterseniz, lütfen paylaşmaktan çekinmeyin. Bu deneyimden dolayı size olumsuz bir izlenim bıraktığımız için üzgünüz ve gelecekteki konaklamalarınızda daha olumlu bir deneyim yaşamanızı umarız.Saygılarımla,

10/10 Excelente

Raza

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hospitality was magnificent, the staff are so polite & helpful, the breakfast was amazing & plenty to choose from! Such a big hotel so always be ready to discover a new section amazing outdoor pool and beach area. The room was beautiful with the sea view oh also big thank you to akesh “my butler” for making my birthday special with cake & other assorts. Again thank you St Regis for the exceptional hospitality.
Se hospedó 2 noches en enero de 2024
Respuesta de Dogukan Korkmaz - Director of Quality, el 17 ene. 2024
Dear Raza,Thank you for sharing your wonderful experience at St Regis Doha. We are thrilled to hear that you enjoyed magnificent hospitality and found our staff to be polite and helpful. It's delightful to know that you had an amazing breakfast experience with plenty of options and that you had the chance to explore the various sections of our large hotel, including the fantastic outdoor pool and beach area.We are especially pleased that Okesh, your butler, made your birthday special with cake and other assortments. Birthdays are important occasions, and we are glad to have been a part of making yours memorable.Thank you for choosing St Regis Doha for your stay, and we look forward to welcoming you back for more exceptional hospitality in the future. If there's anything specific you'd like to highlight or if you have any additional feedback, please feel free to share.Best regards,

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
great stay
had the best time, front desk was very friendly and helpful same with concierge - they helped us book restaurants and things. there is an excursion desk and help you book many tours. all the staff are friendly and helpful and make it memorable
Se hospedó 6 noches en diciembre de 2023
Respuesta de Dogukan Korkmaz - Director of Quality, el 17 ene. 2024
Dear Guest,Thank you for taking the time to share your positive experience at St Regis Doha. We are delighted to hear that you had the best time and that our front desk, concierge, and excursion desk teams contributed to making your stay memorable. It's heartening to know that our staff's friendliness and helpfulness, along with their assistance in booking restaurants and tours, enhanced your overall experience.We appreciate your kind words and feedback, and we hope to have the pleasure of welcoming you back for another exceptional stay in the future.Thank you for choosing St Regis Doha, and we look forward to hosting you again.Best regards,

8/10 Bueno

Mattia

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 8 noches en diciembre de 2023
Respuesta de Dogukan Korkmaz - Director of Quality, el 17 ene. 2024
Dear Mattia,Thank you for reviewing your experience at St.Regis Doha and your recent stay with us. We are distraught that you were unsatisfied with our services. If you share some more details with us about your stay, we want to improve our service quality. Best Regards

8/10 Bueno

Ljubomir

Se hospedó 3 noches en diciembre de 2023
Respuesta de Dogukan Korkmaz - Director of Quality , el 28 ene. 2024
Dear Ljubomir,On behalf of the entire hotel team, thank you for your feedback. It was a pleasure hosting you, We hope to welcome you again soon. Best regards,

6/10 Aceptable

Cliente verificado

Viaje familiar
Le gustó: Condiciones de la propiedad
No le gustó: Limpieza
Given the absolute rating of the hotel, in addition to how the St Regis brand should fare within the Marriott portfolio, i would have expected better attention to detail and meticulousness. 1) Room cleaning daily was not consistent- came back to rolled dirty linen on the floor one evening and had to call housekeeping to clear it. Bath tub was not cleaned after use - thankfully as a family occupying more than one room, we could use others, although not ideal. Ironing board not put away after use and left in the same spot until checkout 2) internet use in rooms charged extra - for the price point and guest profile, wouldn't expect this. 3) service not always with speed and expedience. You can see the staff is trying, but given the brand and it's relative ranking within the portfolio, would expected a basic consistent standard of service beyond the property aesthetics.
Se hospedó 7 noches en diciembre de 2023
Respuesta de Dogukan Korkmaz - Director of Quality, el 17 ene. 2024
Dear Guest,Thank you for taking the time to provide detailed feedback about your recent stay at St Regis Doha. We sincerely appreciate your honest assessment of your experience. Please accept our apologies for any inconvenience or lapse in service that you encountered during your stay.Your comments regarding the inconsistencies in room cleaning, the additional charge for internet use, and the service speed have been noted, and we regret that these aspects did not meet your expectations. We will share your feedback with our management and operational teams to address the specific issues you mentioned and to implement corrective measures. It is through insights like yours that we can identify areas for improvement and take appropriate actions.Please know that your satisfaction is our top priority, and we genuinely apologize for any impact these issues may have had on your overall impression of our hotel. We would like to assure you that your feedback will be taken into consideration as we work towards enhancing the quality of our services.Thank you for bringing these matters to our attention. We hope to have the opportunity to welcome you back in the future and provide you with a more seamless and enjoyable experience.Kind regards,

10/10 Excelente

Mohamad, MISSION VIEJO

Se hospedó 2 noches en diciembre de 2023
Respuesta de Dogukan Korkmaz - Director of Quality, el 17 ene. 2024
Dear Mohamad,On behalf of the entire hotel team, thank you for your feedback. It was a pleasure hosting you, We hope to welcome you again soon. Best regards,

10/10 Excelente

Sebastian

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A very great hotel with a really high standard of service and friendliness, it is super suitable for families with children. Great pool area and direct access to the beach. Every wish was fulfilled.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Dogukan Korkmaz - Director of Quality, el 29 dic. 2023
Dear Sebastian,Thank you for sharing your positive experience at The St. Regis Doha. We are thrilled to hear that you found our hotel to have a high standard of service and friendliness, making it a great choice for families with children.It's wonderful to know that you enjoyed our pool area and direct beach access, and that every wish was fulfilled during your stay. We strive to create memorable experiences for our guests, and your feedback is a great source of motivation for our team.If there are any specific details or preferences you would like to share for your next visit, please feel free to let us know. We look forward to the pleasure of welcoming you and your family back to The St. Regis Doha.Warm regards,

10/10 Excelente

Kathryn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Dogukan Korkmaz - Director of Quality , el 11 dic. 2023
Thank you for taking the time to leave such a positive review of your recent stay at St. Regis Doha.We are delighted to hear that you enjoyed your experience with us.Your feedback is truly appreciated, and we look forward to welcoming you back soon.Best regards,

10/10 Excelente

sanjay

Se hospedó 1 noche en diciembre de 2023
Respuesta de Dogukan Korkmaz - Director of Quality , el 14 dic. 2023
Dear Sanjay,Thank you for taking the time to leave such a positive review of your recent stay at St. Regis Doha.We are delighted to hear that you enjoyed your experience with us.Your feedback is truly appreciated, and we look forward to welcoming you back soon.Best regards,

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Dogukan Korkmaz - Director of Quality , el 11 dic. 2023
Thank you for taking the time to leave such a positive review of your recent stay at St. Regis Doha.We are delighted to hear that you enjoyed your experience with us.Your feedback is truly appreciated, and we look forward to welcoming you back soon.Best regards,

10/10 Excelente

Brian

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Dogukan Korkmaz - Director of Quality , el 11 dic. 2023
Thank you for taking the time to leave such a positive review of your recent stay at St. Regis Doha.We are delighted to hear that you enjoyed your experience with us.Your feedback is truly appreciated, and we look forward to welcoming you back soon.Best regards,

10/10 Excelente

Temur

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything was perfect, and Okesh made my stay even better
Se hospedó 5 noches en noviembre de 2023
Respuesta de Dogukan Korkmaz - Director of Quality , el 4 dic. 2023
Dear Temur,On behalf of the entire hotel team, thank you for your feedback. It was a pleasure hosting you, We hope to welcome you again soon. Best regards,

10/10 Excelente

Mohammed

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was a short stay however it was very comfortable. The staff, facilities and location were wonderful
Se hospedó 3 noches en noviembre de 2023
Respuesta de Dogukan Korkmaz Director of Quality , el 26 nov. 2023
Dear Mohammed,On behalf of the entire hotel team, thank you for your feedback. It was a pleasure hosting you, We hope to welcome you again soon. Best regards,

10/10 Excelente

HUDA

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was excellent experience. Staff are professional and friendly . Specially Hiba and Hanan . Out door brunch was exceptional .
Se hospedó 2 noches en noviembre de 2023
Respuesta de Dogukan Korkmaz Director of Quality , el 26 nov. 2023
Thank you for taking the time to leave such a positive review of your recent stay at St. Regis Doha.We are delighted to hear that you enjoyed your experience with us.Your feedback is truly appreciated, and we look forward to welcoming you back soon.Best regards,

10/10 Excelente

ISMAIL HAKKI

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Kesinlikle tavsiye ediyorum
Tek kelime ile mükemmel!
Se hospedó 4 noches en noviembre de 2023
Respuesta de Dogukan Korkmaz - Director of Quality , el 26 nov. 2023
Sayin Ismail Hakki Bey,Değerli zamanınızı ayırıp konaklama deneyiminizi değerlendirdiğiniz için teşekkür ederiz.Sizleri tekrar ağırlamaktan memnuniyet duyacağız.Saygılarımla,

10/10 Excelente

Lynn

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I loved everything about this property.
Se hospedó 7 noches en noviembre de 2023
Respuesta de Dogukan Korkmaz - Director of Quality , el 15 nov. 2023
Dear Lynn,Thank you for taking the time to leave such a positive review of your recent stay at St. Regis Doha.We are delighted to hear that you enjoyed your experience with us.Your feedback is truly appreciated, and we look forward to welcoming you back soon.Best regards,

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing hotel. Very clean, modern and great service. I would come again
Se hospedó 2 noches en noviembre de 2023
Respuesta de Dogukan Korkmaz - Director of Quality , el 15 nov. 2023
Thank you very much for taking your precious time to submit a surveyIt is our pleasure to please you during your stay.I would be glad to see you among us again.Best regards

10/10 Excelente

Alwaleed, Doha

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Superb beach hotels right next katara cultural village and Galaries Lafayette for some high end shopping
Se hospedó 22 noches en octubre de 2023
Respuesta de Dogukan Korkmaz - Director of Quality , el 15 nov. 2023
Dear Alwaleed,On behalf of the entire hotel team, thank you for your feedback. It was a pleasure hosting you, We hope to welcome you again soon. Best regards,

10/10 Excelente

Adebowale

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent service
My stay at St Regis was wonderful, excellent service from all the staffs , they were all helpful and very professional.The breakfast buffet was value for money. I would recommend and definitely use their service again.
Se hospedó 3 noches en noviembre de 2023
Respuesta de Dogukan Korkmaz - Director of Quality , el 15 nov. 2023
Dear Adebowale,On behalf of the entire team at St. Regis Doha, I would like to extend our sincere gratitude for choosing our hotel for your recent stay.We are delighted to hear that your experience with us was nothing short of wonderful, and that our staff's commitment to excellence, professionalism, and helpfulness made a positive impact on your stay. Your recommendation is the highest compliment we could receive, and we are thrilled to have exceeded your expectations.It warms our hearts to know that you enjoyed our breakfast buffet, finding it to be of great value. We continually strive to provide memorable experiences, and your feedback serves as encouragement for our ongoing commitment to excellence.Should your travels bring you back to Doha, it would be our pleasure to welcome you once again to St. Regis Doha. If there is anything specific you would like to share or if you have additional feedback, please feel free to reach out.Thank you for being our valued guest, and we look forward to the opportunity of hosting you again in the future.Warm regards,

10/10 Excelente

Petrus

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Mooi luxueus hotel. Zeer vriendelijk en correcte medewerkers. Mooi grote hotelkamer voorzien van alle gemakken. Prachtig zwembad waar je kan genieten in alle rust. Het hotel en z’n medewerkers hebben mijn verwachtingen overtroffen. Zal zeker terugkomen.
Se hospedó 4 noches en noviembre de 2023
Respuesta de Dogukan Korkmaz - Director of Quality, el 9 nov. 2023
Dear Petrus,Thank you for sharing your delightful feedback about your recent stay with us. We are thrilled to hear that you had a memorable experience during your time at our hotel.It is indeed heartening to learn that you found our property to be beautiful and luxurious, with a room that met your expectations and was equipped with all the amenities you needed. The satisfaction of our guests is always our top priority, and we are delighted that our friendly and attentive staff contributed to making your stay truly exceptional.Your praise for our beautiful swimming pool and the tranquil environment it provides warms our hearts. We are committed to exceeding our guests' expectations, and your kind words reaffirm our dedication to providing top-notch service.It would be our pleasure to welcome you back for another splendid stay at St. Regis Doha. If there are any special requests or preferences you have for your next visit, please feel free to let us know.Once again, thank you for choosing St. Regis Doha, and we look forward to your return.Best regards,

10/10 Excelente

Zehn

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
.
Se hospedó 5 noches en octubre de 2023
Respuesta de Dogukan Korkmaz - Director of Quality, el 9 nov. 2023
Dear Zehn,Thank you very much for taking your precious time to submit a surveyIt is our pleasure to please you during your stay.I would be glad to see you among us again.Best regards

10/10 Excelente

Alwaleed, Doha

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Fantastic hotel with very friendly check in
Se hospedó 2 noches en octubre de 2023
Respuesta de Dogukan Korkmaz - Director of Quality , el 5 nov. 2023
Dear Alwaleed,Thank you for taking the time to leave such a positive review of your recent stay at St. Regis Doha.We are delighted to hear that you enjoyed your experience with us.Your feedback is truly appreciated, and we look forward to welcoming you back soon.Best regards,

10/10 Excelente

yongmin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en octubre de 2023
Respuesta de Dogukan Korkmaz - Director of Quality , el 5 nov. 2023
Dear yongmin,Thank you very much for taking your precious time to submit a surveyIt is our pleasure to please you during your stay.I would be glad to see you among us again.Best regards

10/10 Excelente

Aateqa

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property is beautiful and luxurious. The staff is wonderful. Everyone was so nice and helpful. I would absolutely stay here again.
Se hospedó 1 noche en octubre de 2023
Respuesta de Dogukan Korkmaz - Director of Quality, el 22 oct. 2023
Dear Aateqa,Thank you for your kind words about our property and staff. We are delighted to hear that you found the property beautiful and luxurious, and we greatly appreciate your praise for our wonderful and helpful staff. It's our goal to ensure that every guest has an exceptional experience, and your positive feedback motivates us to continue providing the best service.We look forward to welcoming you back for another stay in the future. If you have any further comments or suggestions, please feel free to share them with us. Your feedback is valuable as we strive to provide the highest level of service and comfort to our guests.Warm regards,

10/10 Excelente

Hesham

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great staff and facilities
Se hospedó 3 noches en septiembre de 2023
Respuesta de Dogukan Korkmaz - Director of Quality , el 5 nov. 2023
Dear Hesham,On behalf of the entire hotel team, thank you for your feedback. It was a pleasure hosting you, We hope to welcome you again soon. Best regards,

10/10 Excelente

Jason, Miami lakes

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Amazing property and very clean. Everyone was very friendly and would recommend to anyone visiting Doha
Se hospedó 5 noches en octubre de 2023
Respuesta de Dogukan Korkmaz - Director of Quality, el 22 oct. 2023
Dear Jason,Thank you for taking the time to leave such a positive review of your recent stay at St. Regis Doha.We are delighted to hear that you enjoyed your experience with us.Your feedback is truly appreciated, and we look forward to welcoming you back soon.Best regards,

10/10 Excelente

Eunmi

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2023
Respuesta de Dogukan Korkmaz - Director of Quality, el 22 oct. 2023
Dear Eunmi,On behalf of the entire hotel team, thank you for your feedback. It was a pleasure hosting you, We hope to welcome you again soon. Best regards,

10/10 Excelente

Amira

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en septiembre de 2023
Respuesta de Dogukan Korkmaz - Director of Quality, el 22 oct. 2023
Dear Amira,Thank you for taking the time to leave such a positive review of your recent stay at St. Regis Doha.We are delighted to hear that you enjoyed your experience with us.Your feedback is truly appreciated, and we look forward to welcoming you back soon.Best regards,

4/10 Malo

Line

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
This is really not St. Regis quality
The hotel is ok, but I expected more, since I have stayed at St. Regis in several different countries, where the quality and service are significantly better. I would not recommend the hotel if you are looking for luxury, because that is not really what you get here. Spend the money at one of the other wonderful hotels in the city - there are many of them.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Dogukan Korkmaz - Director of Quality, el 22 oct. 2023
Dear Line,We appreciate your feedback and your loyalty as a previous guest at St. Regis properties in various countries. It's disappointing to learn that our hotel in Doha did not meet your expectations for quality and service, and we sincerely apologize for any shortcomings you experienced during your stay.Your feedback is valuable to us, and we'll be sure to share your comments with our team as we constantly strive to improve and provide the best possible experience for our guests. We understand that different properties within the same brand can vary in terms of offerings and service quality, and we are committed to maintaining high standards.We hope that you might consider giving us another opportunity in the future and that we can demonstrate our commitment to providing the luxury experience that St. Regis is known for.Thank you for taking the time to share your thoughts.Sincerely,

8/10 Bueno

Lauren

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 3 noches en septiembre de 2023
Respuesta de Dogukan Korkmaz - Director of Quality, el 22 oct. 2023
Dear Lauren,Thank you for taking your precious time to write a comment.It was a pleasure hosting you, If you could share more details about the sections in which you gave less than 5 points, we would like to improve ourselves in those sections.Have a wonderful day,

10/10 Excelente

Bob

Se hospedó 3 noches en septiembre de 2023
Respuesta de Dogukan Korkmaz - Director of Quality, el 22 oct. 2023
Dear Bob,Thank you very much for taking your precious time to submit a surveyIt is our pleasure to please you during your stay.I would be glad to see you among us again.Best regards

10/10 Excelente

Hamza

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 8 noches en septiembre de 2023
Respuesta de Dogukan Korkmaz - Director of Quality, el 22 oct. 2023
Dear Hamza,On behalf of the entire hotel team, thank you for your feedback. It was a pleasure hosting you, We hope to welcome you again soon. Best regards,