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Opiniones de Melia Vinpearl Quang Binh

5 out of 5
Melia Vinpearl Quang Binh
Quach Xuan Ky street, Dong Hoi

Opiniones

9.6

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 94 de 118 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 18 de 118 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 5 de 118 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 1 de 118 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 0 de 118 opiniones" "

9.6/10

Limpieza

9.4/10

Servicio y personal

9.6/10

Servicios

9.6/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Chi Mai

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was super clean and river view was really beautiful. Every staff was really kind and helpful. Highlight of the stay was definitely the pool and breakfast buffet with wide selections of international and local food. We loved it so much we have just delay our flight by one day and booked one more night with them
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Minoru

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Tam

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Up to dated hotel. Great location
Se hospedó 2 noches en abril de 2024
Respuesta de Giang Doan, el 4 abr. 2024
Dear Ms/Mr Tam, On behalf of the Hotel Management Board, I would like to express our sincere thanks for your great review of our hotel. We are delighted that you enjoyed your stay with us and appreciated your kind comments about our team who always work hard to ensure that we deliver the best service and always meet your expectation. We all hope that we are able to welcome you back in the following time. Kind Regards, DOAN HUONG GIANG (Ms) Guest Experience Manager

10/10 Excelente

Darcy

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I am a world traveler and have never been more impressed with everything and everyone at this hotel
Se hospedó 4 noches en marzo de 2024
Respuesta de Giang Doan, el 4 abr. 2024
Dear Darcy,On behalf of the Hotel Management Board, I would like to express our sincere thanks for your great review of our hotel. We are delighted that you enjoyed your stay with us and appreciated your kind comments about our team who always work hard to ensure that we deliver the best service and always meet your expectation. We all hope that we are able to welcome you back in the following time. Kind Regards, DOAN HUONG GIANG (Ms) Guest Experience Manager

10/10 Excelente

Berkeley

Le gustó: Limpieza, servicio y personal, servicios
The staff is excellent and extremely helpful, which is the reason I chose Melia Dong Hoi for my return vacation to Vietnam
Se hospedó 2 noches en marzo de 2024
Respuesta de Giang Doan, el 30 mar. 2024
Dear Mr. Berkeley,On behalf of the Hotel Management Board, I would like to express our sincere thanks for your review of our hotel. We are delighted that you enjoyed your stay with us and highly appreciated your kind comments about our team who always work hard to ensure that we deliver the best service and always meet your expectation. Our guests' satisfaction is our highest rewards. We all hope that we are able to welcome you back in the following time.Kind Regards,Giang DoanGuest Experience Manager

10/10 Excelente

MEI CHUAN

Se hospedó 2 noches en febrero de 2024
Respuesta de Giang Doan (Ms.), el 12 feb. 2024
Dear MEI CHUAN, On behalf of the Hotel Management Board, I would like to express our sincere thanks for your review of our hotel and recommend our hotel to your friends. We are delighted that you enjoyed your stay with us and appreciated your kind comments about our team who always work hard to ensure that we deliver the best service and always meet your expectation. Our guests' satisfaction is our highest rewards. We all hope that we are able to welcome you back in the following time.Kind Regards,DOAN HUONG GIANG Ms I GEX MANAGER

10/10 Excelente

Oliver

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Giang Doan (Ms.), el 12 feb. 2024
Dear Mr. Oliver, On behalf of the Hotel Management Board, I would like to express our sincere thanks for your review of our hotel and recommend our hotel to your friends. We are delighted that you enjoyed your stay with us and appreciated your kind comments about our team who always work hard to ensure that we deliver the best service and always meet your expectation. Our guests' satisfaction is our highest rewards. We all hope that we are able to welcome you back in the following time.Kind Regards,DOAN HUONG GIANG Ms I GEX MANAGER

8/10 Bueno

Jinkyung

Viaje de negocios
Le gustó: Servicio y personal
Se hospedó 1 noche en enero de 2024
Respuesta de Giang Doan (Ms.), el 12 feb. 2024
Dear Mr. Jinkyung On behalf of the Hotel Management Board, I would like to express our sincere thanks for your review of our hotel and recommend our hotel to your friends. We are delighted that you enjoyed your stay with us and appreciated your kind comments about our team who always work hard to ensure that we deliver the best service and always meet your expectation. Our guests' satisfaction is our highest rewards. We all hope that we are able to welcome you back in the following time.Kind Regards,DOAN HUONG GIANG Ms I GEX MANAGER

10/10 Excelente

Oliver

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Giang Doan (Ms.), el 29 ene. 2024
Dear Mr. Oliver, On behalf of the Hotel Management Board, I would like to express our sincere thanks for your great review of our hotel. We are delighted that you enjoyed your stay with us and appreciated your kind comments about our team who always work hard to ensure that we deliver the best service and always meet your expectation. We all hope that we are able to welcome you back in the following time. Kind Regards, DOAN HUONG GIANG (Ms) GEX MANAGER

10/10 Excelente

John

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Superb Hotel
Make no mistake, the Melia Vinpearl is faultless. There seems little point in listing all the good things about this hotel, as everything is top notch. Having said that, the best thing about the Melia is the staff. I would love to return to this hotel sometime soon.
Se hospedó 1 noche en enero de 2024
Respuesta de Giang Doan (Ms.), el 26 ene. 2024
Dear Mr. John, On behalf of the Hotel Management Board, I would like to express our sincere thanks for your great review of our hotel. We are delighted that you enjoyed your stay with us and appreciated your kind comments about our team who always work hard to ensure that we deliver the best service and always meet your expectation. Our guests' satisfaction is our highest rewards. We all hope that we are able to welcome you back in the following time.Kind Regards,DOAN HUONG GIANG Ms I GEX MANAGER

6/10 Aceptable

Bryan

Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Servicio y personal
Das hotel war ok der service und die umgebung schreklich
Se hospedó 1 noche en enero de 2024
Respuesta de Giang Doan (Ms.), el 24 ene. 2024
Dear Mr. Bryan, On behalf of the Hotel Management Board, thank you for choosing Melia Vinpearl Quang Binh for your vacation. We sincerely apologize for your unsatisfactory experience about the service and the environment, we have a plan to check and fix to ensure that there are no shortcomings that affect the customer experience. We look forward to having another opportunity to welcome you at Melia Vinpearl Quang Binh in the near future. Kind Regards, GIANG DOAN (Ms) GUEST EXPERIENCE MANAGER

6/10 Aceptable

Thi

Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
Pros: Convenient location (market and restaurants surrounding, Vincom shopping mall next door), lovely views of the city and river from hotel, large size bedrooms, beautiful building (externally and internally) heated indoor pool, comfy bed and 3 pillow selection, in-room mini bar, Cons: service and attitude of some of the staff on duty which we have spoken with management about; food we ordered from room service took a very long time and freshness could be improved, approx 30 kids using the indoor pool for swim practice from 5pm daily which makes the pool area quite busy and noisey, floor to ceiling windows in the bedrooms dirty which affected viewing, some marks on walls and bathroom which could be removed with a deeper clean, must pay to access sauna Overall, to our disappointment, we found the stay didn’t meet our expectations in terms of service. There’s great potential so a note to management that a genuine smile and positive attitude could make an average become a great stay.
Se hospedó 2 noches en enero de 2024
Respuesta de Giang Doan (Ms.), el 24 ene. 2024
Dear Ms. Thi, On behalf of the Hotel Management Board, I would like to say thank you for choosing Melia Vinpearl Quang Binh for your family vacation. We sincerely apologize for your unsatisfactory experience about the service quality and our staff attitude during your stay, we have a plan improve to ensure that there are no shortcomings that affect the customer experience. Once again, we would like to thank you for your comments, we will continue to improve hotel services to bring memorable experiences to our customers. We look forward to having another opportunity to welcome you at Melia Vinpearl Quang Binh in the near future. Kind Regards, GIANG DOAN (Ms) GUEST EXPERIENCE MANAGER

10/10 Excelente

Duc Dat

Se hospedó 3 noches en enero de 2024
Respuesta de Giang Doan (Ms.), el 24 ene. 2024
Dear Mr. Duc Dat,On behalf of the Hotel Management Board, I would like to express our sincere thanks for your review of our hotel and recommend our hotel to your friends. We are delighted that you enjoyed your stay with us and appreciated your kind comments about our team who always work hard to ensure that we deliver the best service and always meet your expectation. Our guests' satisfaction is our highest rewards. We all hope that we are able to welcome you back in the following time.Kind Regards,DOAN HUONG GIANG Ms I GEX MANAGER

10/10 Excelente

Kieu

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Beautiful luxury in Dong Hoi
Really nice luxury hotel and staff were very nice and helpful. Beautiful decor and large rooms. Close to the local markets and the hotel was helpful with tour bookings. Shopping mall next door for any needs. Lovely scenic waterfront too.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Giang Doan (Ms.), el 24 ene. 2024
Dear Ms. Kieu, On behalf of the Hotel Management Board, I would like to express our sincere thanks for your review. We are delighted that you enjoyed your stay with us and appreciated your kind comments about our team who always work hard to ensure that we deliver the best service and always meet your expectation. Our guests' satisfaction is our highest rewards. We all hope that we are able to welcome you back in the following time.Kind Regards,GIANG DOAN (MS)GUEST EXPERIENCE MANAGER

8/10 Bueno

PJ

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Giang Doan (Ms.), el 24 ene. 2024
Dear sir/madam, On behalf of the Hotel Management Board, I would like to express our sincere thanks for your review of our hotel. We are delighted that you enjoyed your stay with us and appreciated your kind comments about our team who always work hard to ensure that we deliver the best service and always meet your expectation. Our guests' satisfaction is our highest rewards. We all hope that we are able to welcome you back in the following time.Kind Regards,GIANG DOAN (MS)GUEST EXPERIENCE MANAGER

10/10 Excelente

Thayer

Se hospedó 4 noches en diciembre de 2023
Respuesta de Giang Doan (Ms.), el 24 ene. 2024
Dear Mr. Thayer, On behalf of the Hotel Management Board, I would like to express our sincere thanks for your review. We are delighted that you enjoyed your stay with us and appreciated your kind comments about our team who always work hard to ensure that we deliver the best service and always meet your expectation. Our guests' satisfaction is our highest rewards. We all hope that we are able to welcome you back in the following time.Kind Regards,GIANG DOAN (MS)GUEST EXPERIENCE MANAGER

10/10 Excelente

Van

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent choice for staying in Dong Hỏi
The food and the service at the breakfast were very good. We had the 2 connecting rooms and both were beautifully decorated. We were very happy with this hotel that we extended our stay.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Giang Doan (Ms.), el 2 ene. 2024
Dear Ms.Van, On behalf of the Hotel Management Board, I would like to express our sincere thanks for your great review of our hotel. We are delighted that you enjoyed your stay with us and appreciated your kind comments about our team who always work hard to ensure that we deliver the best service and always meet your expectation. Our guests' satisfaction is our highest rewards. We all hope that we are able to welcome you back in the following time.Kind Regards,DOAN HUONG GIANG Ms I GEX MANAGER

10/10 Excelente

Declan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Giang Doan (Ms.), el 25 dic. 2023
Dear Mr. Declan, On behalf of the Hotel Management Board, I would like to express our sincere thanks for your review of our hotel. We are delighted that you enjoyed your stay with us and appreciated your kind comments about our team who always work hard to ensure that we deliver the best service and always meet your expectation. Our guests' satisfaction is our highest rewards. We all hope that we are able to welcome you back in the following time.Kind Regards,Giang Doan (Ms)Guest Experience Manager

10/10 Excelente

JUDIE

Viaje familiar
Le gustó: Servicios
Wonderful staff, delicious and fresh food.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Giangdh, el 6 nov. 2023
Dear Ms. Judie Quach-hovan, Warm greetings from Melia Vinpearl Quang Binh! Thank you for leaving us such a wonderful review. We feel so happy to read your kind comments about our service. I will be sharing your generous feedback with them all, as I know that it will encourage them even more to give the best service. Once again, thank you for choosing us and we look forward to welcoming you in the following time. Sincerely, Doan Huong Giang(Ms) Guest Experience Manager

10/10 Excelente

Thanh

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I would like to appreciate: Anh,Be, Huyện, Sương….these are great staff people to help us during our stay We appreciate their friendly and helpfulness They should deserved their rewards
Se hospedó 2 noches en octubre de 2023
Respuesta de Giang Doan (Ms.), el 1 nov. 2023
Dear Mr. Thanh,On behalf of the Hotel Management Board, I would like to express our sincere thanks for your great review of our hotel. We are delighted that you enjoyed your stay with us and appreciated your kind comments about our team who always work hard to ensure that we deliver the best service and always meet your expectation. Our guests' satisfaction is our highest rewards. We all hope that we are able to welcome you back in the following time. Kind Regards, DOAN HUONG GIANG Ms I GEX MANAGER

6/10 Aceptable

michael

Viaje en pareja
Le gustó: Condiciones de la propiedad
It’s a decent hotel but a bit dated. They struggled to seat people at breakfast which meant we ate in a corridor next to the lifts. It’s nothing f special but then again not a lot of competition.
Se hospedó 3 noches en octubre de 2023
Respuesta de Giang Doan (Ms.), el 1 nov. 2023
Dear Mr. Michael,On behalf of Hotel Management Board, I would like to say thank you so much for choosing to stay with us and for taking your time to leave us feedback. We are very sorry for the inconvenience that make you and your partner feel unpleasant during the breakfast time in the restaurant. We will well train our staff to ensure that we deliver the best service and always meet your expectation. Our guests' satisfaction is our highest rewards. We all hope that we are able to welcome you back in the following time.Kind Regards, DOAN HUONG GIANG (Ms) GUEST EXPERIENCE MANAGER

10/10 Excelente

Noriyasu, Haramachi-ku, Minamisoma,

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This hotel is located in front of riverside and the market. You can feel the energy of Vietnamese people. Hotel is great and the staffs' hospitality is great, too. In thd same complex, there are many shops and cafés.
Se hospedó 1 noche en julio de 2023
Respuesta de Giang Doan (Ms.), el 3 ago. 2023
Dear Mr.Noriyasu, Warm greetings from Melia Vinpearl Quang Binh! Thank you for leaving us such a wonderful review. We feel so happy to read your kind comments about our service. I will be sharing your generous feedback with them all, as I know that it will encourage them even more to give the best service. Once again, thank you for choosing us and we look forward to welcoming you in the following time. Sincerely, Doan Huong Giang(Ms) Guest Experience Manager

10/10 Excelente

Herbert

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Really beautiful hotel with very professional staff.
Se hospedó 2 noches en julio de 2023
Respuesta de Giang Doan (Ms.), el 27 jul. 2023
Dear Mr. Herbert, On behalf of Hotel Management Board, I would like to say thank you so much for choosing to stay with us and for taking your time to leave us such valuable feedback. We are delighted that you enjoyed our services and your review is being shared to our team. We are looking forward to welcoming you next time. Kind Regards, DOAN HUONG GIANG (Ms) GUEST EXPERIENCE MANAGER

10/10 Excelente

Esther

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Très bel hôtel! Le service était excellent.
Se hospedó 2 noches en julio de 2023
Respuesta de Giang Doan (Ms.), el 18 jul. 2023
Dear Ms. Esther, On behalf of Hotel Management Board, I would like to say thank you so much for choosing to stay with us and for taking your time to leave us such valuable feedback. We are delighted that you enjoyed our services and your review is being shared to our team. We are looking forward to welcoming you next time. Kind Regards, DOAN HUONG GIANG (Ms) GUEST EXPERIENCE MANAGER

6/10 Aceptable

alex

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Big and comfort room. Service so-so
Booked a 2+1 room. But toiletries only provided for 2 paxs. Requested for water on check out day and it was chargeable. Quite disappointing
Se hospedó 2 noches en junio de 2023
Respuesta de Giang Doan (Ms.), el 18 jul. 2023
Dear Mr. Alex Wong, On behalf of the Hotel Management Board, I would like to express our sincere thanks for your review of our hotel. We do apologize for the inconvenience during your stay i.e. toiletries and water. We are looking forward to welcoming you back in the next time. Your Sincerely, Doan Huong Giang Guest Experience Manager

10/10 Excelente

Leah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2023
Respuesta de GIANG DOAN - GEX MANAGER, el 18 may. 2023
Dear Valued guest, On behalf of Hotel Management Board, I would like to say thank you so much for choosing to stay with us and for taking your time to leave us such valuable feedback. We are looking forward to welcoming you next time.Kind Regards, DOAN HUONG GIANG (Ms)GEX MANAGER

10/10 Excelente

Kiyomi

Se hospedó 1 noche en abril de 2023

10/10 Excelente

SK

Se hospedó 1 noche en mayo de 2023
Respuesta de GIANG DOAN - GEX MANAGER, el 7 may. 2023
Dear Valued guest, On behalf of Hotel Management Board, I would like to say thank you so much for choosing to stay with us and for taking your time to leave us such valuable feedback. We are looking forward to welcoming you next time. Kind Regards, DOAN HUONG GIANG (Ms)GEX MANAGER

10/10 Excelente

Thomas

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean, good staff, and great amenities.
Se hospedó 1 noche en abril de 2023
Respuesta de GIANG DOAN - GEX MANAGER, el 14 abr. 2023
Dear Mr.Thomas, On behalf of Hotel Management Board, I would like to say thank you so much for choosing to stay with us and for taking your time to leave us such valuable feedback. We are delighted that you enjoyed our services. Your review is being shared to our team. We are looking forward to welcoming you next time.Kind Regards,DOAN HUONG GIANG (Ms) GEX MANAGER

10/10 Excelente

Ricardo

Se hospedó 1 noche en febrero de 2023
Respuesta de Oanh Nguyen ( Ms) - Front Office Manager, el 8 feb. 2023
Dear Mr. Ricardo, On behalf of the Hotel Management Board, I would like to express our sincere thanks for your review of our hotel. We are very happy that you have enjoyed your staying and looking forward to welcoming you back in the following time. Your Sincerely, Nguyen Thi Mai Oanh Front Office Manager

10/10 Excelente

Scott

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This stay was phenomenal. The breakfast was amazing and the staff went above and beyond to meet our needs. I would return to this hotel without any hesitation.
Respuesta de Oanh Nguyen ( Ms) - Front Office Manager, el 6 feb. 2023
Dear Mr.Pass Scott Jay, On behalf of the Hotel Management Board, I would like to express our sincere thanks for your review of our hotel. We are very happy that you have enjoyed your staying and looking forward to welcoming you back in the following time. Your Sincerely, Nguyen Thi Mai Oanh Front Office Manager

10/10 Excelente

Shuqian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2023
Respuesta de Oanh Nguyen ( Ms) - Front Office Manager, el 1 feb. 2023
Dear Shuqian, On behalf of the Hotel Management Board, I would like to express our sincere thanks for your review of our hotel. We are very happy that you have enjoyed your staying and looking forward to welcoming you back in the following time. Your Sincerely, Ngo Huu Nhut Hotel Manager

10/10 Excelente

Shuqian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2023
Respuesta de Oanh Nguyen ( Ms) - Front Office Manager, el 29 ene. 2023
Dear Shuqian, On behalf of the Hotel Management Board, I would like to express our sincere thanks for your review of our hotel. We are very happy that you have enjoyed your staying and looking forward to welcoming you back in the next time. Your Sincerely, Nguyen Thi Mai Oanh Front Office Manager

10/10 Excelente

Erin, Bryan

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Overall wonderful stay at this hotel. The property is well-appointed and clean. Excellent beds - softer than the typical beds we’ve encountered in SE Asia at other hotels or Airbnbs. Hotel staff were pleasant and accommodating, went out of their way to help ensure we had everything we needed. Breakfast was included in our fare and had a wide variety of local and western options, very tasty. Airport pickup was easy and fast. They weren’t able to help us arrange a taxi or other transfer to the train station at the end of our stay, but that day was early during the Lunar New Year. Otherwise they almost certainly would have been able to
Respuesta de Oanh Nguyen ( Ms) - Front Office Manager, el 26 ene. 2023
Dear Ms. Erin, On behalf of the Hotel Management Board, I would like to express our sincere thanks for your review of our hotel. We are very happy that you have enjoyed your staying and looking forward to welcoming you back in the next time. Your Sincerely, Nguyen Thi Mai Oanh

10/10 Excelente

Kristine

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Best place we stayed in all of Vietnam!
If you want to feel rich and bougie, stay here! Everything was good about this hotel. The bed was comfortable, the pool and jacuzzi were huge, the staff was very friendly and helpful… I could go on and on.
Se hospedó 1 noche en enero de 2023
Respuesta de Oanh Nguyen ( Ms) - Front Office Manager, el 15 ene. 2023
Dear Ms.Kristine, On behalf of the Hotel Management Board, I would like to express our sincere thanks for your great review of our hotel. We are very happy that you have enjoyed your staying and looking forward to welcoming you back in the next time.Your Sincerely,Nguyen Thi Mai Oanh Front Office Manager

6/10 Aceptable

Lucinda

No le gustó: Servicio y personal
Respuesta de Giangdh, el 6 nov. 2023
Dear Ms Aston Lucinda Emily,On behalf of Hotel Management Board, I would like to say thank you so much for choosing to stay with us and for taking your time to leave us feedback. We are very sorry for the inconvenience that make you and your partner feel unpleasant during your stay. If you have free time, could you please share your experience via our email: mvqb.info@melia.comWe all hope that we are able to welcome you back in the following time.Kind Regards, DOAN HUONG GIANG (Ms) GUEST EXPERIENCE MANAGER

10/10 Excelente

TAICHI

Se hospedó 2 noches en diciembre de 2022
Respuesta de Oanh Nguyen ( Ms) - Front Office Manager, el 8 ene. 2023
Dear Mr.Taichi, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nguyen Thi Mai Oanh Front Office Manager

10/10 Excelente

eve

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lovely stay
Beautiful hotel. Definitely 5-star. Cheerful staff throughout, like An, and most are working on their English. Wonderful complimentary breakfast. Not much for a tourist to do in Dong Hoi during the winter.
Se hospedó 1 noche en diciembre de 2022
Respuesta de Giang Doan (Ms.), el 6 dic. 2022
Dear Ms. Eve Esptein, On behalf of the Hotel Management Board, I would like to express our sincere thanks for your great review of our hotel. We are very happy that you have enjoyed your staying and looking forward to welcoming you back in the following time.Your Sincerely, Giang, Doan HuongGuest Experience Manager

10/10 Excelente

eve

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Beautiful hotel at a wonderful price. Buffet breakfast is excellent. Pool isn’t in operation.
Se hospedó 1 noche en noviembre de 2022
Respuesta de Giang Doan, el 6 dic. 2022
Dear Valued Guest, On behalf of the Hotel Management Board, I would like to express our sincere thanks for your great review of the hotel. We are very happy that you have enjoyed your staying and looking forwards to welcoming back in the following time. Your Sincerely, Giang, Doan HuongGuest Experience Manager

10/10 Excelente

Daniel

Se hospedó 2 noches en noviembre de 2022
Respuesta de Mai Oanh ( Ms) - Front Office Manager, el 27 nov. 2022
Dear Mr.Daniel, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Management

10/10 Excelente

Peter, Union City

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean and modern and very friendly staff , good location .
Se hospedó 2 noches en noviembre de 2022
Respuesta de Mai Oanh - Front Office Manager, el 26 nov. 2022
Dear Mr. Peter, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Management

10/10 Excelente

my

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We really enjoyed our stayed, everything was great except dining options. Not much of food options to choose from. The staff was very helpful and friendly, especially the spa ladies.
Se hospedó 3 noches en noviembre de 2022
Respuesta de Mai Oanh - Front Office Manager, el 20 nov. 2022
Dear Valued guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Management

8/10 Bueno

MASARU

Se hospedó 3 noches en noviembre de 2022

10/10 Excelente

Shuichi

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
good staff
Se hospedó 1 noche en agosto de 2022
Respuesta de Mai Oanh - Front Office Manager, el 31 ago. 2022
Dear Valued guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Management

10/10 Excelente

Kiên

Se hospedó 1 noche en agosto de 2022

10/10 Excelente

PING YAO

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2022
Respuesta de Mai Oanh - Front Office Manager, el 11 ago. 2022
Dear Valued guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Management

10/10 Excelente

Park

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
호텔과 전망은 좋습니다.
Se hospedó 2 noches en julio de 2022
Respuesta de Mai Oanh - Front Office Manager, el 29 jul. 2022
Dear Valued guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Management

10/10 Excelente

Hung

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Very personal and clear!
Se hospedó 1 noche en julio de 2022
Respuesta de Mai Oanh - Front Office Manager, el 22 jul. 2022
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Management

10/10 Excelente

Bartek

Se hospedó 1 noche en abril de 2022

10/10 Excelente

THI NGOC CAM

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2021
Respuesta de Front Office, el 12 may. 2021
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nguyen Thi Mai Oanh Front Office Manager