PROS
1. Very nice home with an open floor plan concept including a large kitchen and living room.
2. Three bedrooms & two bathrooms, two-car garage, and a Washer & Dryer.
3. Close proximity to the beach/lake, downtown Saugatuck & Douglas (e.g. restaurants, wine bars, etc.).
CONS
1. The house was very expensive for the six days (approximately $3,000), we had very high expectations for the vacation rental home.
2. An exterior motion sensor light on neighbor's house, in extremely close proximity to the rental home, directly illuminated two of the three bedrooms continuously throughout the night. At times, the motion sensor was illuminating the two bedrooms every other minute, at other times in the night, it would illuminate the two bedrooms every 15 minutes.
3. Customer service (Natalie) was contacted the morning of Thursday, 9/30, after 3 nights of this intrusive light.
4. Customer service (Natalie) informed us that there was nothing that they could do and then encouraged us to purchase "sleep masks".
5. Customer service (Natalie), about 30 minutes after the above response, followed-up and indicated that they would reach-out to neighboring property.
6. Customer service, that for the remaining three days, did not contact us with an update about their efforts.
7. NOTE: No mention made of the motion sensor light on the neighboring home prior to our booking or arrival.
8. Poor Customer service!
9. Five of six adults slept very poorly due to motion sensor light throughout!