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“Clean, great location, and very friendly staff. Overall excellent for the price paid. Recommend and will stay again. ”

“Breakfast was limited and same every day. For tea and coffee they have to get to kitchen to get hot water every times you order for it during breakfast times. Made mistakes for my stay room rent. They provide nuts and chips during your stay without telling you that they are not”

“Communication ”

“Room is not clean properly and some bad smell. ”

“Front desk stuff was rude. Do not have basic sense of customer service. Hotel booked with free airport shuttle. The hotel did not honour that and charged us extra. Room had mosquitoes. Not sure why there was hype about this hotel. According to the service, this is the worst hotel in Sylhet. Will never stay here again. ”

“Absolutely brilliant, clean, modern decor, brilliant staff polite and courteous, stayed for 13 nights, can't fault at all, 2 great restaurants on site, walking distance to all amenities, comfortable spacious room with air condition, tea/coffee facilities and fridge in the room, ”

“It’s really nice and clean and staff”

“Service was great but room was not standard condition!!”

“Poor decoration and non standard bathroom shower. ”

“Room was very clean.. Wasn’t any light wen electric went .. We didn’t get what we booked for ..”

“ We booked a hotel based on what was shown on the website, but upon arrival, we were given a completely different hotel — Al Ebraj Hotel — which looks nothing like the photos on the booking site. They told us this is our hotel, but it does not match what we originally booked. Regards, M. Khan ”

“The service was good”

“All good”

“I was supposed to stay here for four nights, but I had to bail early because the experience was honestly exhausting. It started with the breakfast; I was promised a buffet, but because the hotel was mostly empty, they just served the same three items two days in a row. Unfortunately, I ended up with a bad case of food poisoning after eating there. Things went from bad to worse when I realized some of my personal items had been stolen. When I went to the manager, I expected a serious response,...