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Opiniones de Super 8 by Wyndham Duncan

2 out of 5
Super 8 by Wyndham Duncan
1001 N. Highway 81, Duncan, OK

Opiniones

7.0

Bueno

Puntuación de 10, es decir, Excelente. Basada en 42 de 177 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 54 de 177 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 39 de 177 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 20 de 177 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 22 de 177 opiniones" "

7.4/10

Limpieza

8.0/10

Servicio y personal

6.0/10

Servicios

6.6/10

Condiciones de la propiedad

6.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Fred

Viaje de negocios
Le gustó: Servicios
Larry was great!
Se hospedó 1 noche en abril de 2024
Respuesta de GM, el 23 may. 2024
Thank you for your positive feedback and nice compliment on our employee Larry

10/10 Excelente

Fred

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Small establishment. Easy parking. Easy access to lobby. The best customer service.
Se hospedó 1 noche en abril de 2024
Respuesta de GM, el 23 may. 2024
Thank you for your positive feedback and hope to have you again in our motel

10/10 Excelente

Richmond

Se hospedó 1 noche en enero de 2024
Respuesta de Jay Desai (General Manager), el 25 mar. 2024
Thank you for your great review and hope to see you again and you come stay with us.

6/10 Aceptable

Jed

Se hospedó 1 noche en enero de 2024

8/10 Bueno

DW

Le gustó: Servicio y personal
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

DW

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Yes
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Ronnie

Se hospedó 3 noches en diciembre de 2023
Respuesta de GM, el 27 dic. 2023
Thank you for a great review. Hope to see you again :)

8/10 Bueno

Susan R, Alma

Se hospedó 2 noches en noviembre de 2023
Respuesta de GM, el 27 dic. 2023
Thank your for a nice review. Hope to see you again :)

2/10 Terrible

Echo

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
There was poop on floor and on toilet. Bed had deep holes in it.
Se hospedó 1 noche en noviembre de 2023
Respuesta de GM, el 19 nov. 2023
My apologies for your unpleasant experience in our motel and guarantee your next stay will be more satisfying and accommodated even better

8/10 Bueno

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en noviembre de 2023
Respuesta de GM, el 16 nov. 2023
thank you for your positive review

6/10 Aceptable

Benjamin J

Viaje en grupo
Problem with hot water on the 2nd floor
Se hospedó 2 noches en noviembre de 2023
Respuesta de GM, el 13 nov. 2023
Sorry for the inconvenience which we have now resolved. Please come and stay with us once again

4/10 Malo

Seth

Viaje de negocios, Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
The showers were horrible, hot cold hot cold. One bed had a 6 inch dip by the end table. Everyone was very friendly but I do not recommend this Super 8 yo anyone.
Se hospedó 3 noches en octubre de 2023
Respuesta de GM, el 26 oct. 2023
We at Super 8 Duncan apologize dearly for your unpleasant experience. We will guarantee to make your next stay more pleasant

6/10 Aceptable

Jonathan

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Staff was very friendly and nice towards my brother and I but the room itself was in need of some major maintenance and cleaning. At least the beds were clean and free from bugs.
Se hospedó 1 noche en octubre de 2023
Respuesta de GM, el 26 oct. 2023
Thank you for your feedback as we are in process of some major maintenance and we will work on having the rooms cleaned better.

10/10 Excelente

Paul

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Clean and good price
Room was clean and comfortable. No hot breakfast but good coffee and breakfast snacks. Staff was very pleasant.
Se hospedó 1 noche en octubre de 2023
Respuesta de GM, el 10 oct. 2023
Thank you so much for your positive feedback and we hope to see you again and stay with us once again

8/10 Bueno

Lane

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good stay, good value
Very hospitable welcome! Good communication from the Owner/manager and Front desk clerk. Requested a lower room floor in advance and received. Clean room. Hot water and good water pressure from the shower. Good value! Enjoyed our 2) two night stay. Recommend staying at Super 8 Duncan.
Se hospedó 2 noches en septiembre de 2023
Respuesta de GM, el 2 oct. 2023
Thank you so much for your positive feedback. We truly appreciate your business and your stay in our motel. Would love for you and your family to come back and stay with us once again.

10/10 Excelente

Kathleen k

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2023
Respuesta de Super 8 Duncan, el 14 sept. 2023
Thank you so much for your review. Hope to see you again and make your stay as pleasant as before.

2/10 Terrible

Janna

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I called the Super 8 and cancelled this booking. I was told that I would received an email stating the cancellation. When I didn't receive a cancellation email, I called Expedia and they cancelled the booking but the did not send it over to Super 8 so I got charged a $82 no show fee. Expedia will not send me the cancellation email again so I'm stuck paying the fee. Not very happy at all that people can not do their jobs correctly and others have to pay for their incompetence.
Se hospedó 2 noches en agosto de 2023
Respuesta de GM, el 31 ago. 2023
Janna,Prior to our conversation over the phone, I have refunded your money back to your CC. You should see it posted within several business days. I apologize for the inconvenience.

2/10 Terrible

Mary

Viaje familiar
Do not stay here. Room was advertised it had Queen beds. Ha ha they were old 3/4 beds sheets were for a queen they were put on side ways. Air conditioner made such a loud noise it would wake use up. The breaker for the tv and light must have flipped off we no tv Overall it was terrible I will never stay at a Wyndham motel again. Save your money and stay at a better hotel. Overall a horrible night.
Se hospedó 1 noche en agosto de 2023
Respuesta de GM, el 23 ago. 2023
We at Super 8 Duncan sincerely apologize for the experience you had staying at our motel. We will take your comments into consideration and guarantee to meet your expectations for next time. Apologizes once again and we will at Wyndham make your stay more pleasant.

10/10 Excelente

Courtney

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Perfect for what we needed
Se hospedó 1 noche en julio de 2023
Respuesta de GM, el 10 jul. 2023
Thank you so much for your comment. Hope you come back and stay with us again.

10/10 Excelente

melody

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
This place was so nice and the owner was amazing! My daughter left her wallet and an i phone watch in the room and they called us to let us know! Great place to stay! Great people running it!
Se hospedó 1 noche en julio de 2023
Respuesta de GM, el 5 jul. 2023
Thank you so much for your comments and we truly appreciate your stay with us. Please come back once again.

2/10 Terrible

Susan

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Bath area dirty, no safety lock, peep hole covered with panty liner, curtain rod broken, air conditioner so loud kept you awake. Door hard to open. General upkeep and repairs very poor. Never been in such poorly kept motel.
Se hospedó 2 noches en junio de 2023
Respuesta de GM, el 26 jun. 2023
I apologize for your experience and stay at our motel. We will keep your review in consideration and work hard to improve in our faults and make your experience better next time

2/10 Terrible

Aida E

Viaje familiar, Viaje familiar con niños
No le gustó: Limpieza y condiciones de la propiedad
Nasty place!
Se hospedó 1 noche en junio de 2023
Respuesta de GM, el 5 jul. 2023
Sorry for your experience and hope next time we can make your stay more pleasant

6/10 Aceptable

Ronald

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Good people. Stayed 2 nights no maide service. Room needs updated especially the bathroom shower is terrible. Small room dangerous for seniors. Check in and out first class.
Se hospedó 3 noches en junio de 2023
Respuesta de Tiffany, el 5 jun. 2023
I am so sorry your entire experience wasn't amazing. I did fix the issue with the water in the shower after we spoke when you checked out. I am working with my higher ups on a solution to make the tubs less slippery for seniors. We are also working on getting updates done as well. As for housekeeping, that is a change by Wyndham. Wyndham now only has housekeeping go into the rooms every third day. You should have been notified of that at check-in. I am so sorry that you were not. I hope I have addressed your concerns and please feel free to reach out with any others! Thank you so much for staying with us, we greatly appreciate your business! I hope we see you again soon!

10/10 Excelente

Cason

Se hospedó 1 noche en abril de 2023

6/10 Aceptable

Thomas

Viaje familiar
Le gustó: Comodidad de las habitaciones
No le gustó: Limpieza
Se hospedó 1 noche en abril de 2023

10/10 Excelente

Timothy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en abril de 2023

2/10 Terrible

Jerry

Viaje en grupo, Viaje familiar
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Shower barely worked ! Drug dealers staying next to us would give you a contact high ! People fighting in the middle of the night ! Drinks extremely loud at the night club next door ! Bedding looked like it had been slept in the night before !
Se hospedó 2 noches en abril de 2023
Respuesta de Super 8 Duncan, el 26 abr. 2023
We apologize for your current stay. We will work harder to make sure your next stay will suit your needs.

4/10 Malo

Kelly

Viaje de negocios, Viaje familiar con niños
Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
Beds are terrible
Se hospedó 2 noches en abril de 2023

10/10 Excelente

Victoria

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 6 noches en marzo de 2023

2/10 Terrible

Robert

Se hospedó 1 noche en marzo de 2023

2/10 Terrible

Mark

Viaje de negocios, Viaje en pareja, Viaje con mascota
No le gustó: Limpieza, servicios, condiciones de la propiedad
It was advertised as pet friendly but when I checked in, I was charged an additional 50 bucks for a pet charge. The room was dirty, especially the toilet in the water backed up in the shower. I would never recommend that anyone stay there.
Se hospedó 6 noches en marzo de 2023
Respuesta de GM, el 31 mar. 2023
We deeply apologize for your unpleasant stay. We will try our hardest next time to reach your expectations. Our property unfortunately is not pet friendly but we do allow service animals.

10/10 Excelente

Amber

Se hospedó 1 noche en febrero de 2023
Respuesta de Gm, el 29 mar. 2023
Thank you so much for your feedback ,help us and encourage us doing our job

8/10 Bueno

Joseph

4/10 Malo

Debra

Viaje familiar
No le gustó: Condiciones de la propiedad
Se hospedó 3 noches en noviembre de 2022

6/10 Aceptable

Richard

Viaje familiar con niños
Le gustó: Limpieza y servicio y personal
The people were nice. The cards that unlock the doors didn't work very well. Had to have employ to use key to unlock door. Breakfast wasn't that great. only had 1 type of packaged cinnimmon rolls. seems like could have had packaged donets. One last day we had no hot water in room.
Se hospedó 2 noches en noviembre de 2022

4/10 Malo

Tom

Se hospedó 1 noche en octubre de 2022

6/10 Aceptable

Rodney

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Maintenance was lacking.
Se hospedó 1 noche en octubre de 2022

8/10 Bueno

Richard

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2022

8/10 Bueno

Kermit Rick

Se hospedó 2 noches en septiembre de 2022

6/10 Aceptable

CW

Le gustó: Servicio y personal
Just average
Se hospedó 2 noches en julio de 2022

8/10 Bueno

Kyle

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en julio de 2022

10/10 Excelente

Laura

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Really Great Stay
This was a three day trip for myself, my fiancé, and our yorkie. These people were amazing, when the other two hotels we stayed at were atrocious. For $10 more then the last one, we got a super clean and nice hotel. The staff was friendly, accommodating, and the nicest staff I’ve dealt with at a hotel in years.
Se hospedó 1 noche en mayo de 2022

4/10 Malo

Barry

Viaje de negocios
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Bed mattresses are in TERRIBLE condition and should have been thrown out years ago!
Se hospedó 1 noche en mayo de 2022

8/10 Bueno

Suzan

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en abril de 2022

4/10 Malo

Marcia

Viaje familiar con niños
No le gustó: Servicio y personal y condiciones de la propiedad
Some of the staff were not helpful. Our tv didn't work and we told 3 different clerks and only one tried to help. He fixed it so we could turn on but next morning it wouldn't work again because the remote couldn't be programed. There were tornado sirens and the staff had no safety route for guests to follow in case of a real tornado. We were told to get off second floor to a ground level room if something happened. There should be a safety plan in place for upper level rooms. Being from out of town and not used to tornado sirens this was very upsetting to my family.
Se hospedó 3 noches en abril de 2022

2/10 Terrible

James

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was filthy dirty rag hanging tub was so dirty it was brown...worst motel ever
Se hospedó 1 noche en abril de 2022

2/10 Terrible

Cecilio

Viaje familiar, Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
It’s right next door to a night club. It was loud and obnoxious. The room felt nasty. The shower sprayed more from the bath portion than the shower head.
Se hospedó 1 noche en marzo de 2022

2/10 Terrible

Sarah

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
We had dirty sheets in our room! What looked to be mushrooms growing out of the carpet and stained ceiling tiles above the shower from a leak. We did not receive a single shower towel in our room. There was something gross smeared all over the curtains as well. We requested a non-smoking room, but it smelled like smoke horrendously because the room next door to us was a smoking room. The staff at the front desk was really friendly, but the cleaning was less than satisfactory.
Se hospedó 1 noche en febrero de 2022

4/10 Malo

Rlynea

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en febrero de 2022

8/10 Bueno

Roger

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very pleasing stay
Se hospedó 1 noche en febrero de 2022