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Opiniones de Apex City Quay Hotel & Spa

4 out of 5
Apex City Quay Hotel & Spa
1 West Victoria Dock Road, Dundee, Scotland

Opiniones

9.2

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 678 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 234 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 55 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 24 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 9 de 1000 opiniones" "

9.6/10

Limpieza

9.4/10

Servicio y personal

9.2/10

Servicios

9.2/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

javier

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice facilities
Se hospedó 1 noche en agosto de 2023
Respuesta de Gillian, el 14 ago. 2023
Dear Javier,Thank you for choosing to stay with us at Apex City Quay Hotel and Spa and for taking the time to leave you feedback.I am so pleased to see that you enjoyed your stay with us and I do hope we have the opportunity to welcome you back in the not so distant future. Kind regards,Gillian

10/10 Excelente

Shona

Viaje familiar
Le gustó: Condiciones de la propiedad
Fabulous.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Claire

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lovely comfortable room and friendly helpful staff
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Catriona

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great time with friends, had a lovely time in the spa. Popped out for local dinner then bed n breakfast which was lovely and relaxing.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Kenneth, Kilmaurs

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay at the Apex Dundee. Fantastic Staff who are always helpful and pleasant. Special mention to receptionist Ewalina, a credit to Apex. Thanks again :-)
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Peter

The staff were excellent and nothing was too much for them. The room was first class as was the whole place in general.
Se hospedó 1 noche en abril de 2024
Respuesta de Craig, el 25 abr. 2024
Dear Peter,  Thank you for choosing to stay with us at Apex City Quay Hotel and Spa, and for taking the time to share your feedback.  I am delighted to see that you enjoyed your experience and would recommend our hotel. Your feedback is important to us and is appreciated as we continually strive to improve our guest service and facilities.I look forward to welcoming you back to the Apex City Quay Hotel and Spa in the not too distant future. Kind Regards, Craig

10/10 Excelente

Alison

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Apex is within easy walking distance of train station as well as city centre.
Se hospedó 2 noches en abril de 2024
Respuesta de Craig, el 24 abr. 2024
Dear Alison, Thank you for choosing to stay with us at Apex City Quay Hotel and Spa, and for taking the time to share your feedback.I look forward to welcoming you back to the Apex City Quay Hotel and Spa in the not too distant future.Kind Regards,Craig

10/10 Excelente

William

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff very helpful and friendly
Se hospedó 2 noches en abril de 2024
Respuesta de Elle, el 20 abr. 2024
Dear William,Thank you for staying with us at Apex City Quay Hotel and Spa and for leaving your feedback. We are glad you enjoyed your stay, especially your positive interactions with our staff. We hope we can welcome you back soon. Kind regards, Elle

10/10 Excelente

Victoria Alexandra

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Spacious room, appreciated having both shower and separate bath.
Se hospedó 2 noches en abril de 2024
Respuesta de Elle, el 20 abr. 2024
Dear Victoria,Thank you for staying with us at Apex City Quay Hotel and Spa and for leaving your feedback. We are glad you enjoyed your stay and hope to welcome you back soon. Kind regards, Elle

10/10 Excelente

Robert

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very comfortable and friendly
Se hospedó 7 noches en abril de 2024
Respuesta de Elle, el 20 abr. 2024
Dear Michael,Thank you for staying with us at Apex City Quay Hotel and Spa and for leaving your review. We are glad you enjoyed your stay and hope we can welcome you back soon. Kind regards, Elle

10/10 Excelente

Paul

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel was lovely easy to find , staff and facilities were good
Se hospedó 2 noches en abril de 2024
Respuesta de Gillian, el 14 abr. 2024
Dear Paul,Thank you for choosing to stay with us at Apex City Quay Hotel and Spa and for taking the time to leave your feedback. I am so pleased to see that you enjoyed your stay with us and I do hope we have the opportunity to welcome you back in the not so distant future. Kind regards,Gillian

10/10 Excelente

Alan

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Cleaning was excellent and bed comfy.
Se hospedó 6 noches en marzo de 2024
Respuesta de David , el 11 abr. 2024
Dear Alan,Thank you for taking the time to review your recent stay with us, it is very much appreciated. I was delighted to read that you enjoyed your time with us and that the comfy bed and cleanliness made a positive impact on your time with us. I do hope we will be given the opportunity to welcome you back in the not too distant future. Warm Regards, David

6/10 Aceptable

scott

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Overall nice hotel.
Se hospedó 2 noches en abril de 2024
Respuesta de Craig, el 9 abr. 2024
Dear Scott,  Thank you for choosing to stay with us at Apex City Quay Hotel and Spa, and for taking the time to share your feedback.  I am delighted to see that you enjoyed your experience and would recommend our hotel. Your feedback is important to us and is appreciated as we continually strive to improve our guest service and facilities, and should you have a moment to spare, I wondered if you would be so kind as to post any comments you may have on Trip Advisor. Please do not feel obliged to do so, but it is always good to be able to advertise positive feedback.  I look forward to welcoming you back to the Apex City Quay Hotel and Spa in the not too distant future, if I can be of assistance in any future reservations please feel free to contact me. Kind Regards,Craig

10/10 Excelente

Rajeshree

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Craig, el 9 abr. 2024
Dear Rajeshree,  Thank you for choosing to stay with us at Apex City Quay Hotel and Spa, and for taking the time to share your feedback.  I am delighted to see that you enjoyed your experience and would recommend our hotel. Your feedback is important to us and is appreciated as we continually strive to improve our guest service and facilities, and should you have a moment to spare, I wondered if you would be so kind as to post any comments you may have on Trip Advisor. Please do not feel obliged to do so, but it is always good to be able to advertise positive feedback.  I look forward to welcoming you back to the Apex City Quay Hotel and Spa in the not too distant future, if I can be of assistance in any future reservations please feel free to contact me. Kind Regards,Craig

10/10 Excelente

Leonard

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Great Hotel just wish Local Authority could implement a clean up of derelict properties around it
Se hospedó 2 noches en abril de 2024
Respuesta de Ewelina, el 6 abr. 2024
Dear Leonard,Thank you for staying at Apex City Quay Hotel and Spa and for taking time to share your feedback. I am delighted to read that you have enjoyed your stay with us.I do hope we will have an opportunity to welcome you again during your next trip to Dundee.Warmest Regards

10/10 Excelente

Mark

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Craig, el 6 abr. 2024
Dear Mark, Thank you for choosing to stay with us at Apex City Quay Hotel and Spa, and for taking the time to share your feedback.  I am delighted to see that you enjoyed your experience and would recommend our hotel. Your feedback is important to us and is appreciated as we continually strive to improve our guest service and facilities.I look forward to welcoming you back to the Apex City Quay Hotel and Spa in the not too distant future.Kind RegardsCraig

10/10 Excelente

Joelle, Seattle

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I will always choose to stay at Apex. The property, amenities and location are great for Dundee.
Se hospedó 3 noches en marzo de 2024
Respuesta de Elle, el 7 abr. 2024
Hello Joelle,Thank you for taking the time to share your feedback. It is great to hear how much you enjoy staying at the hotels. Your feedback is important to us and is appreciated as we continually strive to enhance our service and facilities.Best Regards, Elle

8/10 Bueno

veronica

Viaje en pareja
Great value
Se hospedó 1 noche en marzo de 2024
Respuesta de Gillian, el 3 abr. 2024
Dear Veronica,Thank you for choosing to stay with us at Apex City Quay Hotel and Spa and for taking the time to leave your feedback. I am so pleased to see that you enjoyed your stay with us and I do hope we have the opportunity to welcome you back in the not so distant future. Kind regards,Gillian

10/10 Excelente

Barbara

Le gustó: Servicios
Very nice hotel. Welcoming and helpful staff. All seem happy to be working there.
Se hospedó 1 noche en abril de 2024
Respuesta de Gillian, el 2 abr. 2024
Dear Barbara, Thank you for choosing to stay with us at Apex City Quay hotel and spa and for taking the time to leave your feedback. I am so pleased to see that you enjoyed your stay, especially the helpful and welcoming staff. I do hope we have the opportunity to welcome you back in the not so distant future. Kind regards,Gillian

10/10 Excelente

Maddison

Se hospedó 1 noche en marzo de 2024
Respuesta de Ewelina, el 21 abr. 2024
Dear Maddison,Thank you for staying at Apex City Quay Hotel and Spa and for taking time to share your feedback. I am delighted to read that you have enjoyed your stay with us and thank you for giving us 5 out of 5 in your score. I do hope we will have an opportunity to welcome you again during your next trip to Dundee.Warmest Regards,

8/10 Bueno

Helen

Viaje familiar
Le gustó: Limpieza y servicio y personal
I booked a three day trip the reason for booking the Apex was the swimming pool and jacuzzi but when booking I was never told that it would be closes on one of my days this is unacceptable this should be stated on the booking form
Se hospedó 3 noches en marzo de 2024
Respuesta de Gillian, el 1 abr. 2024
Dear Helen,Thank you for choosing to stay with us at Apex City Quay hotel and spa and for taking the time to leave your feedback.Please accept my sincerest apologies regarding the spa closure and the lack of notice. I have passed on your feedback to our marketing team to see where we can improve in this area.I do hope we have the opportunity to welcome you back in the not so distant future.Kind regards,Gillian

6/10 Aceptable

Robert

Viaje de negocios, Viaje en pareja
Le gustó: Servicio y personal
The mattresses are wearing they had the shape of a worn mattress where people lay every nigh. Pillows were really bad . I had to put two pillows into one pillow case to firm them up the quilts have nothing left in them ?. Really I had to fold it in half to keep warm . For the price we pay for a 3 stay hotel they should start putting miney back into it before bits too late. Just seems this year the rooms could do with upgrading and it needs doing quickly before customers start to go elsewhere. The staff are brilliant and should be told so by whoever is in charge . The cleaning staff do a great job to keep the rooms like they do but the rooms and bedding really do need upgrading
Se hospedó 2 noches en marzo de 2024
Respuesta de Gillian, el 30 mar. 2024
Dear Robert,Thank you for choosing to stay with us at Apex City Quay Hotel and Spa and for taking the time to leave your feedback.Thank you very much for your kind words about our staff, especially our housekeeping staff.Please accept my apologies regarding the bedding. Please be assured that I will pass on your feedback to our housekeeping manager to see where we can improve/replace where necessary. I do hope we have the opportunity to welcome you back in the not so distant future. Kind regards,Gillian

10/10 Excelente

ALAN, LAURENCEKIRK

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Beautiful room and hotel fab
Se hospedó 1 noche en marzo de 2024
Respuesta de Gillian, el 30 mar. 2024
Dear Alan,Thank you for choosing to stay with us at Apex City Quay Hotel and Spa and for taking the time to leave your feedback.I am so pleased to see that you enjoyed your stay with us, and I do hope we have the opportunity to welcome you back in the not so distant future. Kind regards,Gillian

8/10 Bueno

Kenneth, Kilmaurs

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Usual friendly welcoming from the staff.
Se hospedó 1 noche en marzo de 2024
Respuesta de Ewelina, el 25 mar. 2024
Dear  Kenneth,Thank you for choosing to stay with us again at Apex City Quay Hotel and Spa, and for taking the time to share your feedback. Your feedback is important to us and is appreciated as we continually strive to enhance our service and facilities.  I do hope we will have an opportunity to welcome you again during your next trip to Dundee.Warmest Regards,

8/10 Bueno

Mandi

Viaje en pareja
Le gustó: Servicios
We were in superior room directly above main entrance. Due to noise smokers and vapours we had a terrible sleep. Noise and conversations kept us awake most of the night. This visit was for a special birthday but was ruined by lack of sleep from noise below our room,
Se hospedó 1 noche en marzo de 2024
Respuesta de Sophie, el 26 mar. 2024
Dear Mandi,Thank you for staying with us at Apex City Quay Hotel and Spa. Please do accept my apologises regarding the noise that occurred during your stay from outside the hotel. Please be assured I have passed your feedback across to the front office manager to investigate. Thank you for brining this to my attention.Kind regards,Sophie

10/10 Excelente

Gavin

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Gillian, el 11 abr. 2024
Dear Gavin, Thank you for choosing to stay with us at Apex City Quay Hotel & Spa, and for taking the time to leave your feedback. I am so pleased to see that you enjoyed your stay with us and I do hope we have the opportunity to welcome you back in the not so distant future. Kind regards,Gillian

8/10 Bueno

Hilda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Ewelina, el 15 mar. 2024
Dear Hilda,Thank you for staying at Apex City Quay Hotel and Spa and for taking time to share your feedback. Thank you for giving us 4 out of 5 in your score. I hope we will have an opportunity to welcome you again during your next trip to Dundee.Warmest Regards,

10/10 Excelente

LAURENCE

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Two day stay very enjoyable.
Se hospedó 2 noches en marzo de 2024
Respuesta de David, el 5 mar. 2024
Dear Laurence,Thank you for taking the time to review your recent stay with us, it is very much appreciated. I was delighted to read that you enjoyed your time with us and your two day stay was very enjoyable. I do hope we will be given the opportunity to welcome you back in the not too distant future. Warm Regards,

10/10 Excelente

Johnathan

Se hospedó 1 noche en marzo de 2024
Respuesta de Sophie, el 23 mar. 2024
Dear Jonathan,Thank you for staying with us at Apex City Quay, I am glad you enjoyed your stay and took the time to leave a review. We hope to welcome you back in the near future.Kind regards,Sophie

10/10 Excelente

John

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very comfortable and pleasant friendly staff.
Se hospedó 2 noches en febrero de 2024
Respuesta de David , el 27 feb. 2024
Dear John,Thank you for taking the time to review your recent stay with us, it is very much appreciated. I was delighted to read that you enjoyed your time with us and that the hotel was comfortable and staff were friendly made a positive impact on your time with us. I do hope we will be given the opportunity to welcome you back in the not too distant future. Warm Regards,

10/10 Excelente

calum

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
nice hotel, good food and good facilities
Se hospedó 1 noche en febrero de 2024
Respuesta de David, el 26 feb. 2024
Dear Calum,Thank you for taking the time to review your recent stay with us, it is very much appreciated. I was delighted to read that you enjoyed your time with us and that the good food and facilities made a positive impact on your time with us. I do hope we will be given the opportunity to welcome you back in the not too distant future. Warm Regards,

10/10 Excelente

Mandy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Rooms are clean and soacious and staff Friendly and welcoming
Se hospedó 1 noche en febrero de 2024
Respuesta de David, el 25 feb. 2024
Dear Mandy,Thank you for taking the time to review your recent stay with us, it is very much appreciated. I was delighted to read that you enjoyed your time with us and that the rooms spacious and clean, and the staff were very welcoming made a positive impact on your time with us. I do hope we will be given the opportunity to welcome you back in the not too distant future. Warm Regards,

10/10 Excelente

Sara

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en febrero de 2024
Respuesta de Ewelina, el 25 feb. 2024
Hello Sara,Thank you for staying at Apex City Quay Hotel and Spa and for taking time to share your feedback.I am delighted to read that you have enjoyed your stay with us and thank you for giving us 5 out of 5 in your score. I do hope we will have an opportunity to welcome you again during your next trip to Dundee.Warmest Regards

8/10 Bueno

Robert

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
It was ok
Se hospedó 2 noches en febrero de 2024
Respuesta de Fiona, el 22 feb. 2024
Good morning Robert,Thank you for taking the time to share your feedback. It was great to see how much you enjoyed your recent stay and we look forward to welcoming you back to the hotel again in the not too distant future.Best WishesFiona

10/10 Excelente

Claire

Se hospedó 1 noche en febrero de 2024
Respuesta de Gillian, el 21 mar. 2024
Dear Claire, Thank you for choosing to stay with us at Apex City Quay Hotel and Spa and for taking the time to leave your feedback. I am so pleased to see you enjoyed your stay with us and I do hope we have the opportunity to welcome you back in the not so distant future. Kind regards, Gillian

10/10 Excelente

Ellie

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Hotel rooms are huge and overall very nice, easy check in and parking is available for £5 for 24 hours. Only problem we had was we had ordered room service drinks which didn’t arrive, we had to go down to the bar when we were leaving to go out to be advised from bar staff our order had went missing.
Se hospedó 1 noche en febrero de 2024
Respuesta de Sophie, el 18 feb. 2024
Dear Ellie,Thank you for your review regarding your recent visit with us in Dundee. I am glad you took the time to review the hotel. I am glad you enjoyed your stay and highlighted the easy check in and parking. Please do accept my apologise regarding the drink order from the bar. Please be assured I have passed your review across to the Restaurant Manager to investigate.Kind regards,Sophie

10/10 Excelente

Kenneth, Motherwell

Viaje de negocios
Le gustó: Limpieza, servicios, condiciones de la propiedad
The best hotel in Dundee bar none.
Se hospedó 1 noche en febrero de 2024
Respuesta de David, el 7 feb. 2024
Dear Kenneth, Thank you for taking the time to review your recent stay with us, it is very much appreciated. I was delighted to read that you enjoyed your time with us and that you find this the best hotel in Dundee! I do hope we will be given the opportunity to welcome you back in the not too distant future. Warm Regards,

10/10 Excelente

Sarah

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good location right next to river Tay and Caird Hall.
Se hospedó 1 noche en febrero de 2024
Respuesta de Gillian, el 6 feb. 2024
Dear Sarah, Thank you for choosing to stay with us at Apex City Quay Hotel and Spa and for taking the time to leave your feedback. I am so pleased to see that you enjoyed your stay, especially our location.I do hope we have the opportunity to welcome you back in the not so distant future. Kind regards,Gillian

10/10 Excelente

Errol

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great
Se hospedó 3 noches en febrero de 2024
Respuesta de Gillian, el 6 feb. 2024
Dear Errol, Thank you for choosing to stay with us at Apex City Quay Hotel & Spa and for taking the time to leave your feedback. I am so pleased to see that you enjoyed your stay with us, and I do hope we have the opportunity to welcome you back in the not so distant future. Kind regards,Gillian

10/10 Excelente

Jenny

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Always enjoy staying here. Clean, warm, comfortable, lovely staff. Delicious food in the restaurant and wonderful pool.
Se hospedó 1 noche en febrero de 2024
Respuesta de David , el 10 feb. 2024
Dear Jenny,Thank you for taking the time to review your recent stay with us, it is very much appreciated. I was delighted to read that you enjoyed your time with us and that the delicious food and lovely staff made a positive impact on your time with us. I do hope we will be given the opportunity to welcome you back in the not too distant future. Warm Regards,

8/10 Bueno

Carol

Spa excellent rooms clean and spacious good value for money
Se hospedó 2 noches en enero de 2024
Respuesta de Ewelina, el 4 feb. 2024
Dear Carol,Thank you for staying at Apex City Quay Hotel and Spa and for taking time to share your feedback. I am delighted to read that you have enjoyed your stay with us. I do hope we will have an opportunity to welcome you again during your next trip to Dundee.Warmest regards,

10/10 Excelente

Aaron

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
What a wonderful hotel would stay their again .Everything and everyone was fantastic and the spa was amazing thank you for the lovely stay
Se hospedó 2 noches en enero de 2024
Respuesta de Lexy , el 31 ene. 2024
Dear AaronThank you for your review. I am delighted you enjoyed your stay and were able to make use of the spa facilities.I look forward to welcoming you back to Apex City Quay Hotel in near futureBest WishesLexyReception

8/10 Bueno

Neil

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Friendly staff. Good breakfast.
Se hospedó 1 noche en enero de 2024
Respuesta de Ewelina, el 30 ene. 2024
Dear  Neil,Thank you for choosing to stay with us at Apex City Quay Hotel and Spa, and for taking the time to share your feedback.  I am delighted to see that you enjoyed your stay with us. Your feedback is important to us and is appreciated as we continually strive to improve our guest service and facilities. I do hope we will have an opportunity to welcome you again during your next trip to Dundee.Warmest Regards,

10/10 Excelente

Ciara

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was the most beautiful room ive stayed in! They make the rooms so warm and comfortable so you can escape from the cold and the food was delicious.
Se hospedó 1 noche en enero de 2024
Respuesta de David , el 28 ene. 2024
Dear Ciara,Thank you for taking the time to review your recent stay with us, it is very much appreciated. I was delighted to read that you enjoyed your time with us and that the room and food made a positive impact on your time with us. I do hope we will be given the opportunity to welcome you back in the not too distant future. Warm Regards,

10/10 Excelente

ERIC

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Restaurant staff were excellent. Paying for parking, residents should not have to pay.
Se hospedó 2 noches en enero de 2024
Respuesta de Ewelina, el 27 ene. 2024
Dear  Eric,Thank you for choosing to stay with us at Apex City Quay Hotel and Spa, and for taking the time to share your feedback. Your feedback is important to us and is appreciated as we continually strive to enhance our service and facilities.  I am disappointed to read that there were some aspects of your stay which did not meet your expectations, as we aim to ensure that all of our guests have an exceptional stay with us. Please do accept my sincere apologies in regards of parking charges you have accrued at the Hotel. Our prices are competitively matched in accordance with the offering in the Dundee area. I do hope we will have an opportunity to welcome you again during your next trip to Dundee.Warmest Regards,

8/10 Bueno

James

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good quality small chain hotel
I booked a late deal at a good price on Hotels.com so in that context it was good value for money. The hotel is on the fringe of the city centre about 15 minutes from the train station.
Se hospedó 2 noches en enero de 2024
Respuesta de Ewelina, el 25 ene. 2024
Dear James,Thank you for staying at Apex City Quay Hotel and Spa and for taking time to share your feedback. I am delighted to read that you have enjoyed your stay with us and thank you for such a lovely review, your kind words are very rewarding to read. I do hope we will have an opportunity to welcome you again during your next trip to Dundee.Warmest Regards,

8/10 Bueno

Pamela

Se hospedó 1 noche en diciembre de 2023
Respuesta de Ewelina, el 25 ene. 2024
Dear Pamela,Thank you for staying at Apex City Quay Hotel and Spa and for taking time to share your feedback. I am happy to read that you have enjoyed your stay with us and thank you for giving us 4 out of 5 in your score. I do hope we will have an opportunity to welcome you again during your next trip to Dundee.Warmest Regards,

10/10 Excelente

Lucinda

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de fiona, el 24 ene. 2024
Good morning Lucinda,Thank you for taking the time to share your feedback. it was great to see how much you enjoyed your recent stay and we hope to welcome you back to the hotel again the not too distant future.Best WishesFiona

10/10 Excelente

Clare

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing customer service and friendly staff All round excellent experience thank you
Se hospedó 1 noche en enero de 2024
Respuesta de Ewelina, el 22 ene. 2024
Dear Clare,Thank you for staying at Apex City Quay Hotel and Spa and for taking time to share your feedback.I am delighted to read that you have enjoyed your stay with us. Thank you for special mention of our friendly staff and customer service you have received, your kind words are very rewarding to read. I do hope we will have an opportunity to welcome you again during your next trip to Dundee. Warmest Regards,

10/10 Excelente

Fiona

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A lovely overnight stay.
We just stayed for one night but it was lovely, and I’d definitely stay in this hotel again. Breakfast was particularly good. We had ‘Eggs Quayside’ - my husband had the version with smoked trout and I went for the one with veggie haggis. Delicious! The quayside view was stunning too.
Se hospedó 1 noche en enero de 2024
Respuesta de Sophie, el 22 ene. 2024
Dear Fiona,Thank you for staying with us at Apex City Quay Hotel and Spa. I am glad you enjoyed your stay with us. I am glad you highlighted some aspects of your stay, such as the breakfast, and the view. We look forward to welcoming you back.Kind regards,Sophie