Habitación doble Deluxe, 1 cama matrimonial | Decoración personalizada, muebles diferentes y escritorio
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Opiniones de OYO The Townhouse

4 out of 5
OYO The Townhouse
34 Old Elvet, Durham, England

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 85 de 164 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 55 de 164 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 17 de 164 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 3 de 164 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 4 de 164 opiniones" "

8.8/10

Limpieza

9.2/10

Servicio y personal

8.0/10

Servicios

8.6/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Esta muy bien ubicado, tiene una decoración muy cargada
Se hospedó 1 noche en septiembre de 2017
Respuesta de TownHouse, el 24 jul. 2018
Hello, Thank you for your review, we hope you enjoyed your stay with us. Kind Regards, The TownHouse

8/10 Bueno

Elizabeth

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Natasha

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Gorgeous night away.
We had a lovely stay at the townhouse, wand stayed in the garden lodge and it was lovely, very clean and trendy. Wendy at reception couldn’t do enough for us, she was so helpful and friendly. Would definitely recommend and we will definitely come back!
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Darren

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Thomas, Reading

Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Martin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Diane
Se hospedó 1 noche en julio de 2023
Respuesta de Eva, el 20 jul. 2023
Hey Martin! Thank you so much for acknowledging our efforts and rating us positively. We shall never stop pleasing you with our services. Regards, Eva

10/10 Excelente

Veronica

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
From my very first contact with the Town House I was impressed by the friendliness of the staff. Nothing was too much trouble. The room itself was beautifully furnished -if a little dark and I would have welcomed a reading light as the 'interior design lamps' gave little light Would certainly go again the next time I visit Durham
Se hospedó 3 noches en julio de 2023
Respuesta de Dewi, el 15 jul. 2023
Thank you for sharing your seamless experience, Veronica! We will look forward to your next visit as we wish to continue serving you in the same manner repeatedly. Regards, Dewi

10/10 Excelente

Juergen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en julio de 2023
Respuesta de Dewi, el 15 jul. 2023
We appreciate your feedback, Juergen! Hope to welcome you soon. Regards, Dewi

8/10 Bueno

Margaret

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very central, lovely room with patio door onto a small terrace and nice views. The only negative was the overwhelming scent of air- freshener. We only stayed one night and didn’t have breakfast (not included) so can’t comment on food or service. Would have been good to have a coffee maker as indicated in the information.
Se hospedó 1 noche en julio de 2023
Respuesta de Barbara, el 15 jul. 2023
Hello, Margaret! Thank you for recognizing our efforts and giving us a positive ranking. We will never cease to please you with our services. Regards, Barbara

10/10 Excelente

Cameron

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Brilliant hotel with great service
Se hospedó 1 noche en junio de 2023
Respuesta de Joey, el 15 jul. 2023
Hi, Cameron! Thank you so much for the positive rating. Have a wonderful day ahead. Regards, Joey

8/10 Bueno

Christopher

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2023
Respuesta de Joey, el 15 jul. 2023
We appreciate your feedback, Christopher! Have a wonderful day ahead. Regards, Joey

8/10 Bueno

lyndsey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Lovely stay and the staff were very helpful and friendly making our stay more enjoyable. Especially Wendy who went out of her way to look after us :)
Se hospedó 1 noche en junio de 2023
Respuesta de Joey, el 15 jul. 2023
Hi, Lyndsey! Thanks for appreciating our efforts by rating us positively. Looking forward to hosting you again with a pleasant experience. Regards, Joey

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fantastic room
Wow, what a nice hotel. Room was great, and staff very friendly
Se hospedó 1 noche en junio de 2023
Respuesta de Dewi, el 15 jul. 2023
Hi, Thanks a lot for staying with us. So glad to know you liked our services. Regards, Dewi

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en junio de 2023
Respuesta de Joey, el 15 jul. 2023
We are glad to see that you have rated us positively, Do give us more chances to enhance your experience with us. Regards, Joey

10/10 Excelente

Janet

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Beautiful room
The room and staff were wonderful! We will be back and will recommend to our friends!
Se hospedó 1 noche en junio de 2023
Respuesta de Joey, el 15 jul. 2023
Thank you so much for rating us positively, Janet! We will endeavor to keep it up. Have a nice day. Regards, Joey

10/10 Excelente

Mark

Viaje en pareja
Quirky deco, nice spacious room, friendly helpful staff. Really enjoyed our stay here.
Se hospedó 2 noches en junio de 2023
Respuesta de Joey, el 15 jul. 2023
Hi, Mark! Thanks a lot for staying with us. We hope to welcome you again with a wonderful experience further. Regards, Joey

10/10 Excelente

Matthew

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great staff couldn’t do enough for you, thanks so much
Se hospedó 1 noche en junio de 2023
Respuesta de Eva, el 29 jul. 2023
Thank you for rating us positively, Matthew! We will surely work on the feedback shared to improvise our services in the future. Have a nice day ahead. Regards, Eva

10/10 Excelente

Kevin

Viaje de negocios
Le gustó: Servicio y personal
Se hospedó 1 noche en mayo de 2023
Respuesta de Lisa, el 3 jun. 2023
Thanks for taking out your valuable time to rate us, Kevin! We will work even harder to make your stay a memorable one :) Regards, Lisa

8/10 Bueno

Philippe

Se hospedó 1 noche en mayo de 2023
Respuesta de Joey, el 15 jul. 2023
Thank you so much for the positive rating, Philippe! We will put in our efforts to provide consistent service every time. Regards, Joey

10/10 Excelente

Linda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Quirky, friendly small hotel handily placed for access to Durham city, without parking problems - street parking available across the road. We were lucky to be upgraded to the Penthouse, an amazing room. Huge comfortable bed, fantastic bathroom. Breakfast was delicious too. Thank you for the welcome and service during our overnight stay.
Se hospedó 1 noche en mayo de 2023
Respuesta de Ava, el 24 may. 2023
Hi Linda! Thank you for giving us a shot and even more for leaving us this review. We will feel blessed to serve you soon again with even better, upgraded and improvised services. Have a great day ahead. Regards, Ava

8/10 Bueno

saiko

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2023
Respuesta de Ammy, el 10 may. 2023
Thanks for the positive rating, Saiko! Hope to welcome you again soon. Regards, Noah.

10/10 Excelente

Chris

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great stay!
Fantastic hotel in a great location. A special thanks to Wendy for the warm welcome and incredible service.
Se hospedó 1 noche en abril de 2023

10/10 Excelente

Richard

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Fabulous welcome. Nothing was too much trouble. Rooms quirky and comfortable. Great coffee from the bar.
Se hospedó 1 noche en marzo de 2023
Respuesta de Lisa, el 1 abr. 2023
Hey, Richard! We shall continue to make you happy and satisfied with our services. Hope to serve you better always! Regards, Lisa

10/10 Excelente

Paul

Se hospedó 1 noche en marzo de 2023
Respuesta de Lisa, el 1 abr. 2023
Thanks for rating us superbly, Paul! Glad to know that you loved our services :) Regards, Lisa

8/10 Bueno

Sarah

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Lovely property with a warm welcome , this place was a real gem . So close to everything , staff super friendly and rooms were so beautifully decorated and very comfortable
Se hospedó 1 noche en marzo de 2023

10/10 Excelente

Julie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
anniversary stay
Brilliant service from the moment we checked in, very clean. Staff were so friendly and went out of their way to help. Room was spotless. Breakfast was lovely. Our room was the Azzurri
Reception/ entrance
Bar
Azzurri room
Se hospedó 1 noche en marzo de 2023
Respuesta de Lisa, el 7 mar. 2023
Thank you so much for the wonderful rating, Julie! It gives us immense satisfaction when we see guests loved our services. Keep giving us the opportunity to host you and we will put in our continuous efforts to retain this smile forever :) Regards, Lisa

10/10 Excelente

Simon

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
Aside from a leaking tap, the room was perfect for our needs. Very much "Bijou" but no complaints. It is what it purports to be.
Se hospedó 1 noche en febrero de 2023
Respuesta de Lisa, el 7 mar. 2023
Hey, Simon! We shall continue to make you happy and satisfied with our services. Hope to serve you better always! Regards, Lisa

10/10 Excelente

Nick

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Brilliant hospitality and friendly faces
Se hospedó 1 noche en febrero de 2023
Respuesta de Ava, el 22 feb. 2023
Hey, Nick! Thank you so much for acknowledging our efforts and rating us positively. We shall never stop pleasing you with our services. Regards, Ava

6/10 Aceptable

Erin

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
Quirky room, we stayed in Midas. Wallpaper peeling in places and just looks like it could do with a freshen up, but still clean. Door handle broke when we tried to leave the room in the morning, room telephone wasn’t working so had to use our mobile to call reception, and the man was prompt in coming up to free us!
Se hospedó 1 noche en febrero de 2023
Respuesta de Ammy, el 20 feb. 2023
Hi, Erin! Thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Noah.

8/10 Bueno

Agim

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en febrero de 2023
Respuesta de Ammy, el 20 feb. 2023
Hi, Agim! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lovely time
Gorgeous room, lovely decor, wonderful deep bath and helpful folk on reception. Minutes away from all the fun stuff. Some noise from the road outside but minimal. Room is beautiful but has some signs of wear round the edges but who cares, it was comfy and gorgeous.
Se hospedó 1 noche en febrero de 2023
Respuesta de Lisa, el 14 feb. 2023
Hi Guest! Thank you for giving us a shot and even more for leaving us this review. We will feel blessed to serve you soon again with even better, upgraded and improvised services. Have a great day ahead. Regards, Lisa

10/10 Excelente

Jordan

Se hospedó 1 noche en noviembre de 2022
Respuesta de Ammy, el 1 dic. 2022
Thanks for the positive rating, Jordan! Hope to welcome you again soon. Regards, Noah

8/10 Bueno

Daniel

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was amazing, really romantic for our first wedding anniversary, and the decor throughout was great. My only gripe was there wasn't a lot of horizontal space and my wife had to sit on the floor to do her hair and makeup as that was the only spot near a plug socket and in front of a mirror however we would both definitely stay again
Se hospedó 2 noches en noviembre de 2022
Respuesta de Ammy, el 1 dic. 2022
Hi, Daniel! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim

10/10 Excelente

Claire

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great stay
Great stay in this unique hotel. We stayed in the Midas room and loved the decor and layout of the room. Clean room and good service by the staff.
Se hospedó 1 noche en noviembre de 2022
Respuesta de Eva, el 19 nov. 2022
Hey, Claire! Thank you so much for acknowledging our efforts and rating us positively. We shall never stop pleasing you with our services. Regards, Eva

10/10 Excelente

Matthew

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very friendly staff and super convenient for durham town centre.
Se hospedó 1 noche en octubre de 2022
Respuesta de Eva, el 19 nov. 2022
Hey, Matthew! Your review made our day. Reviews like yours are what keeps us going the extra mile to serve better in the future. Regards, Eva

6/10 Aceptable

DAVID

Le gustó: Limpieza
Se hospedó 1 noche en octubre de 2022

10/10 Excelente

Warwick

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very friendly staff made our stay very enjoyable.
Se hospedó 2 noches en octubre de 2022
Respuesta de Eva, el 19 nov. 2022
Hi, Warwick! Thanks a lot for staying with us. So glad to know you liked our services. Keep this love coming :) Regards, Eva

8/10 Bueno

Terrence

Se hospedó 1 noche en octubre de 2022
Respuesta de Eva, el 19 nov. 2022
Thanks for rating us superbly, Terrence! Glad to know that you loved our services :) Regards, Eva

10/10 Excelente

Lyndsey

Se hospedó 1 noche en octubre de 2022
Respuesta de Eva, el 19 nov. 2022
Hey, Lyndsey! We shall continue to make you happy and satisfied with our services. Hope to serve you better always! Regards, Eva

10/10 Excelente

Larissa

Se hospedó 1 noche en octubre de 2022
Respuesta de Eva, el 19 nov. 2022
Hey, Larissa! Thank you so much for acknowledging our efforts and rating us positively. We shall never stop pleasing you with our services. Regards, Eva

8/10 Bueno

Susan

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
We got the last room , it was convenient for our night out , nice and clean ☺️
Se hospedó 1 noche en septiembre de 2022
Respuesta de jane, el 11 sept. 2022
Hi, Susan! We are glad to see that you liked our services. Regards, Jane!

6/10 Aceptable

Julie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Stylish in s good location
Very stylish decor and in a great location. Ryan on Reception was outstanding.. although our room needed some TLC to justify their 5 stars.. bathroom was titchy with no space to put toiletries.. wardrobe small and bedside light didn’t work. Bed very comfy and lots of hot water.
Se hospedó 1 noche en julio de 2022
Respuesta de Jane, el 11 jul. 2022
Hi, Julie! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you with an amazing stay ahead. Regards, Jane!

10/10 Excelente

James

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en abril de 2022
Respuesta de Jane, el 16 abr. 2022
Thanks for rating us positively, James! Glad to see that the services offered by us meet your expectations, we will endeavor to keep it up. Regards, Jane!

2/10 Terrible

Lindsay

No le gustó: Limpieza y condiciones de la propiedad
Only profit matters
Extremely dull small room with shoddy cheap interior. Terrible smells coming from drains made room almost unbearable to sit in . Food was poor & the bar was a joke . 3 gins Gordon’s & beefeater. Not one malt whisky. How can you rate this hotel with 4 stars, it’s a total joke . Easily one of the worst places I have stayed
As I said cheap & nasty finish over painted plywood doors . Ect totally shabby finishings
Se hospedó 1 noche en febrero de 2022
Respuesta de Noah, el 2 mar. 2022
Apologies for the problems you had faced, Lindsay! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Amelia.

10/10 Excelente

Richard

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2022
Respuesta de Clay, el 28 feb. 2022
Thank you for rating us highly, Richard. We are glad to know that the services offered by us meet your expectations and we will endeavor to keep it up. Regards, Clay

10/10 Excelente

Saleem

Se hospedó 1 noche en febrero de 2022
Respuesta de Ammy, el 25 feb. 2022
Hi, Saleem! Thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

8/10 Bueno

Harvey

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very good stay however when booked online I chose my preferred theme of room and was given a completely different one to the photo I chosen
Se hospedó 1 noche en noviembre de 2021
Respuesta de Thomas, el 9 nov. 2021
Thank you for the appreciation, We hope to give you a consistent service every time. Regards, Thomas

10/10 Excelente

Paul

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fantastic Individual Hotel with Great Hosts.
A very enjoyable stay in a very individual & beautiful hotel. The owner and staff were very helpful, especially when they upgraded us free of charge to the fantastic Hideaway room. The parking is off site but within 25 yards directly opposite the hotel and was very cheap.
Se hospedó 1 noche en septiembre de 2021
Respuesta de Jon, el 10 sept. 2021
Thank you so very much, Paul! Delighted to know you loved our services. Keep giving us the opportunity and we assure to never let you down. Regards, Jon

10/10 Excelente

Alastair

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lovely hotel well located comfortable and with lots of character.
Se hospedó 1 noche en agosto de 2021
Respuesta de Cheshta, el 2 sept. 2021
Hi, Alastair! Good to hear you enjoyed our offerings, have a relaxing day ahead. Regards, Ivy

10/10 Excelente

Lisa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fantastic
From the moment we arrived we had a fantastic stay the room we booked was lovely, but we were upgraded to the penthouse room which was amazing huge bathroom with stand alone bath and walk in shower. The staff were fantastic couldn’t do enough for us. Would definitely stay again.
Se hospedó 1 noche en agosto de 2021
Respuesta de Jane, el 28 ago. 2021
Hi, Lisa! It feels great to see that our guest had a nice stay. We will feel obliged if you give us a chance to serve again. Have an amazing day ahead. Regards, Jane!