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Opiniones de Best Western Plus Peoria

2.5 out of 5
Best Western Plus Peoria
300 Eastlight Ct, East Peoria, IL

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 489 de 1001 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 335 de 1001 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 99 de 1001 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 49 de 1001 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 29 de 1001 opiniones" "

8.6/10

Limpieza

9.0/10

Servicio y personal

8.6/10

Servicios

8.4/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Jorge

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente servicio y sus instalaciones!
Se hospedó 1 noche en septiembre de 2022
Respuesta de Melissa, el 26 sept. 2022
Thank you so much! We are happy you enjoyed your stay!

10/10 Excelente

Marco

Le gustó: Condiciones de la propiedad
Excelente
Se hospedó 2 noches en septiembre de 2022
Respuesta de Melissa, el 4 sept. 2022
Thank you! Come again soon!

8/10 Bueno

Peoria, Illinois

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Me gusto la Comodidad,La limpieza y el ambiente del lugsr
Se hospedó 1 noche en febrero de 2020
Respuesta de Melissa, el 1 mar. 2020
Thank you!

6/10 Aceptable

Angela

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
Elevator didn't work and I was on 4th floor... area around hotel is in more maintenance
Se hospedó 3 noches en abril de 2024
Respuesta de bw, el 30 abr. 2024
Dear Angela,Thank you for staying with us, and for filling out the survey. We look forward to hearing what our guest have to say, the good and the bad ,so that we can continue to grow and fix any issue you may of encountered. I do apoligize for the inconvience of the elevator not working. We have since gotten it repaired. We look forward to seeing you again in any future visits to our area. Sincerly,East Peoria Best Western Plus Staff

8/10 Bueno

Debra, Fanwood

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The only thing that needs improvement is the workout room.
Se hospedó 6 noches en abril de 2024
Respuesta de NE, el 30 abr. 2024
Hello Debra, Thank you for taking the survey. We appreciate your feedback and will be looking into the Exercise room.Thank you, Best western plus staff

10/10 Excelente

jae, urbandale

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de bw, el 26 abr. 2024
Jae,Thank you for filling out our survey and staying with us. We are glad you enjoyed your stay. East Peoria Best Western Staff

8/10 Bueno

Heather

Le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en marzo de 2024
Respuesta de bw, el 26 abr. 2024
Heather,Thank you for staying with us and for filling out the survey.We are glad you enjoyed your stay.EastPeoria Best WEstern Plus

10/10 Excelente

Bonnie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Location worked great for attending a concert at the Peoria Civic Center. Staff was friendly and helpful. Very quiet night despite the hotel being completely sold out.
Se hospedó 1 noche en abril de 2024
Respuesta de bw, el 26 abr. 2024
Dear Bonnie,Thank you for staying with us and for filling out the survey.We are glad you enjoyed your stay and your concert. East Peoria Best WEstern Plus

8/10 Bueno

Autumn

Viaje familiar
Le gustó: Limpieza y servicio y personal
The elevator was not working properly. It would go to the second and third floor but door would not open. You have to go down to one and try again. The lady at the desk said they have to call on the elevator a lot. So this wasn’t the first time it’s happened. Other than that very clean and nice place to stay.
Se hospedó 3 noches en abril de 2024
Respuesta de bw, el 16 abr. 2024
Autum,Thank you for staying with us and for filling out our survey. We look forward to seeing you in any of your future visits to our area. Sincerely,East Peoria Best Western Staff

10/10 Excelente

Brittany

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I liked that it was affordable and close to the hospital where I was visiting family.
Se hospedó 4 noches en abril de 2024
Respuesta de bw, el 15 abr. 2024
Dear Brittany,Thank you for staying with us, and for filling out the survey. We wish the best for your family member in the hospital. We also look forward to seeing you again with any future visit's to our area.Sincerely,East Peoria Best Western Plus Staff

10/10 Excelente

Angela, Olivehurst

Good area
Se hospedó 1 noche en abril de 2024
Respuesta de bw, el 9 abr. 2024
Dear Angela,Thank you for staying with us and taking the time to fill out the survey. Sincerely,Best Western East Peoria

10/10 Excelente

Steve

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
.
Se hospedó 2 noches en marzo de 2024
Respuesta de BW, el 25 mar. 2024
Steve, Thank you for the review!

10/10 Excelente

Gayland

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff was very very nice and helpful
Se hospedó 1 noche en febrero de 2024
Respuesta de bw, el 20 mar. 2024
Dear Gayland,Thank you for staying with us, and for taking the time to fill out our survey. We look forward to seeing you in the future. Sincerely,East Peoria Best Western Staff

10/10 Excelente

Heather

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was so amazing and very helpful. We will make this our regular hotel stay when visiting family in Peoria. Room was very spacious which was great since we had to bring our 6month old puppy with us. Lots of room for her to play in.
Se hospedó 4 noches en febrero de 2024
Respuesta de BW, el 24 feb. 2024
Heather, We are glad you enjoyed your stay, and we hope you will stay with us again soon!

10/10 Excelente

Terry

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The room was outstanding
Se hospedó 1 noche en febrero de 2024
Respuesta de Best Westermn Plus Staff, el 17 feb. 2024
Terry ,Thank you for your review . We are glad you enjoyed your stay.

10/10 Excelente

David

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff was the best!! From the young lady who checked us in at night to the ladies who checked us out Sunday morning, just fantastic! They also provided my family and I with information about where to go and what to do in Peoria, delivered clearly and with a smile. The only knock was the toilet didn’t flush properly and the bathroom is outdated a little but we made it work with a plunger. They very politely offered to move our rooms but we declined the offer.
Se hospedó 2 noches en febrero de 2024
Respuesta de BW, el 7 feb. 2024
We are glad you enjoyed your stay, we hope you'll consider joining us for another stay sometime soon!

10/10 Excelente

Mark

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Beyond my expectations. I had booked a King room for 6 nights, and when I arrived, I received a free upgraded to a suite, which is like a small apartment. Made the long stay much nicer!
Se hospedó 6 noches en enero de 2024
Respuesta de BW, el 7 feb. 2024
We are very glad you enjoyed your stay, and we hope you stay with us again soon!

8/10 Bueno

Dennis

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de BW, el 19 ene. 2024
Thank you for the review!

6/10 Aceptable

mitch

Viaje en pareja, Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
First room smelled of smoke, the second room ,,, the toilet would not flush properly, the bed was hard as Rock, and the tub had a line of what appeared to be mold around the rag holder bar
Se hospedó 2 noches en diciembre de 2023
Respuesta de bw, el 31 dic. 2023
dear mitch we apologize for the troubles you had during your stay.

10/10 Excelente

Gary

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de bw, el 18 dic. 2023
Thank you

8/10 Bueno

Noelle

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Our stay was great, only stayed to sleep really. Everything was fine but tv had no sound. Other than that staff was nice and hotel was clean
Se hospedó 1 noche en diciembre de 2023
Respuesta de bw, el 16 dic. 2023
Noelle, thank you for taking time to give us a review.. we hope to see you again in the future

10/10 Excelente

Ricky

Se hospedó 2 noches en diciembre de 2023
Respuesta de bw, el 18 dic. 2023
Thank you

8/10 Bueno

Tiffany

Se hospedó 1 noche en noviembre de 2023
Respuesta de bw, el 31 dic. 2023
thank you tiffany for taking the time to give us a review.. we hope to see you soon.

10/10 Excelente

Heather

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room was a great size, loved all the counter space in the room. Bed was comfortable and breakfast was really great.
Se hospedó 4 noches en noviembre de 2023
Respuesta de Shy, el 29 nov. 2023
Thank you for taking the time to leave us a review. We hope you will join us again soon!

10/10 Excelente

rory

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It's a great location for us when visiting. He had a little hiccup checking in which was between BW and Expedia but it got taken care of so all was good
Se hospedó 2 noches en noviembre de 2023
Respuesta de bw, el 27 nov. 2023
Dear Rory,Thank you for staying with us . We are glad you enjoyed your staff and look forward to seeing you in the future.

2/10 Terrible

SHARON

Viaje familiar
Le gustó: Limpieza
No le gustó: Servicios y condiciones de la propiedad
Last time a year or so ago the mattress were worn out and I complained. This time my wife woke up with a sore back at three am. When she got up there was a four inch deep indentation where she laid. She is not a large woman.The mattress was junk. So you can't fix the mattresses but you repainted the whole building and added plus to your name. Your worried about rebranding yet the people who pay for all this get the same old junk mattresses!!
Se hospedó 1 noche en noviembre de 2023
Respuesta de bw, el 17 nov. 2023
Thank you for filling out the survey. We apologize that you did not enjoy your stay.

8/10 Bueno

Tom

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good breakfast, clean room.
Se hospedó 1 noche en noviembre de 2023
Respuesta de bw, el 10 nov. 2023
Dear Tom,Thank you for taking the time to fill out the survey.We hope you enjoyed your stay, and look forward to seeing you in the future.Sincerely,East Peoria Best Western Staff

8/10 Bueno

Wendy, Ottawa

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Best Western needs to upgrade its shower products. The shampoo and conditioner came in tiny bottles that were very difficult to use, the contents did not come out easily. Most hotels these days have large pump dispenser bottles of body wash, shampoo and conditioner. Otherwise, the room was clean, quiet and comfortable. Front desk staff were excellent.
Se hospedó 1 noche en noviembre de 2023
Respuesta de bw, el 7 nov. 2023
dear Wendy, thank you for taking the time to give us a review we are glad u had a great stay and hope to see you again in the future.

8/10 Bueno

Jennifer

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Hotel was nice. Nothing extravagant, but it was clean and everything was in good working order. The bed was one of the most comfortable beds in any hotel I've ever stayed in. The breakfast was just ok, but it's free so I'm not complaining too much. Overall I would stay there again.
Se hospedó 1 noche en noviembre de 2023
Respuesta de bw, el 5 nov. 2023
Jennifer,Thank you so much for taking the time to fill out the survey. We are glad you enjoyed your stay, and look forward to seeing you in the future. Sincerely,East Peoria Best Western Staff

10/10 Excelente

Jaime

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is a good place to stay over in Peoria. I recommend it
Se hospedó 2 noches en octubre de 2023
Respuesta de bw, el 4 nov. 2023
Jamie,Thank you for staying with us, and thank you for taking the time to fill out the survey. We look froward to seeing you in the future .Sincerely,East Peoria Best Western Staff

6/10 Aceptable

Kenneth

Se hospedó 2 noches en octubre de 2023
Respuesta de bw, el 31 oct. 2023
Kenneth,Thank you for staying with us, and thank you for taking the time to fill out the survey.

10/10 Excelente

Perla

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023
Respuesta de Bw, el 30 oct. 2023
dear Perla, thank you for taking the time to tell us about your stay.. we hope to see you again soon.

2/10 Terrible

Samuel

Viaje en grupo, Viaje de negocios
No le gustó: Limpieza, servicios, condiciones de la propiedad
The best western was one of the worst nights sleep that I’ve ever had. Noise was just a constant issue, noise from outside with buses pulling up, then noise from other rooms, banging around from the rooms above. Then the kitchen starts, door noise, squeak from the kitchen door, trolly noise and so on. The room was not all that clean, tired and a waste of money. I’d doubt that I’d stay at this venue again or any best western hotel. It was more motel than hotel. Two positives the breakfast was okay and leaving was good.
Se hospedó 3 noches en octubre de 2023
Respuesta de bw, el 30 oct. 2023
Dear Samuel, thank you for taking your time to give us a review.

6/10 Aceptable

Brenda

Viaje de negocios
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en octubre de 2023
Respuesta de bw, el 27 oct. 2023
Brenda,Thank you for staying with us.Sincerely,East Peoria Best Western Plus

10/10 Excelente

Patrick

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 5 noches en octubre de 2023
Respuesta de Bw, el 23 oct. 2023
Patrick,Thank you for taking the time to fill out the survey, this helps our staff to know when something needs addressed. Sincerely,East Peoria Best Western Staff

6/10 Aceptable

Jeffery

Se hospedó 6 noches en octubre de 2023
Respuesta de bw, el 10 nov. 2023
Dear Jeffery,We hope you enjoyed your stay, and look forward to seeing you in the future.Sincerely,East Peoria Best Western Staff

8/10 Bueno

AYDE

Se hospedó 1 noche en octubre de 2023
Respuesta de bw, el 9 nov. 2023
Dear Ayde,Thank you for taking the time to fill out the survey. We sincerely hope you enjoyed your stay, and we look forward to seeing you in the future.Sincerely,East Peoria Best Western Staff

6/10 Aceptable

Marquetta

Viaje de negocios
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023
Respuesta de bw, el 18 oct. 2023
Dear Marquetta,thank you for taking your time to give us a review

10/10 Excelente

Patrick

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023
Respuesta de BW, el 16 oct. 2023
dear Patrick,thank you for taking your time to give us a review! Hope to see you agian.

6/10 Aceptable

Cindy

Viaje de negocios
Le gustó: Comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de bw, el 16 oct. 2023
Dear Cindy, thank you for taking the time to give us a review.

8/10 Bueno

Cliente verificado

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Razoável
Se hospedó 4 noches en octubre de 2023
Respuesta de BW, el 12 oct. 2023
Dear Razoávelthank you for taking your time to give us a review

10/10 Excelente

Ryan

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en octubre de 2023
Respuesta de BW, el 12 oct. 2023
Dear Ryan,Thank you for taking your time to give us a review!

6/10 Aceptable

Cindy

Viaje familiar
Le gustó: Servicio y personal
The location of the hotel was great - close to restaurants and shopping, a short drive to the convention centre. The staff were friendly and accommodating. The room, however, could use some improvement. The toilet did not always flush properly and the knob on the sink kept coming off.
Se hospedó 2 noches en octubre de 2023
Respuesta de bw, el 10 oct. 2023
Cindy,Thank you for all your feedback. Sincerely,East Peoria Best Western Staff

10/10 Excelente

Mitchell

Se hospedó 2 noches en octubre de 2023
Respuesta de bw, el 29 oct. 2023
Thank you for staying with us. We look forward to seeing you in the future.

10/10 Excelente

Julia

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Property was clean, rooms were clean, room size and arrangement of room was excellent. Would stay here again!
Se hospedó 2 noches en octubre de 2023
Respuesta de bw, el 8 oct. 2023
Julia,Thank you for your feedback. We look forward to seeing you in the future.Sincerely,East Peoria Best Western Staff

8/10 Bueno

Ricky

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Have stayed here before, nice rooms, clean staff is nice. The only issue was the elevator was messing up.
Se hospedó 3 noches en septiembre de 2023
Respuesta de bw, el 3 oct. 2023
Ricky,Thank you for your feed back

10/10 Excelente

SANDY

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great Stay
Great place to stay. Convent to everything and safe, plenty of parking and good breakfast.
Se hospedó 3 noches en septiembre de 2023
Respuesta de bw, el 26 sept. 2023
Sandy,Thank you for your feed back. We look forward to seeing you in the future.Sincerely,East Peoria Best Western Staff

8/10 Bueno

Danny

Se hospedó 2 noches en septiembre de 2023
Respuesta de bw, el 16 oct. 2023
Dear Danny,thank you for giving us a review. we hope to see you again.

8/10 Bueno

Mike

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de bw, el 24 sept. 2023
Mike,Thank you for your feedback.

10/10 Excelente

NANCY

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de bw, el 22 sept. 2023
Nancy,Thank you for your kind feed back