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Opiniones de Pocono Mountain Villas by Exploria Resorts

3.5 out of 5
Pocono Mountain Villas by Exploria Resorts
2157 River Road, East Stroudsburg, PA

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 222 de 381 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 87 de 381 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 41 de 381 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 15 de 381 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 16 de 381 opiniones" "

8.8/10

Limpieza

7.0/10

Servicio y personal

8.4/10

Servicios

8.6/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Tanya

Viaje familiar con niños
Le gustó: Servicios
Excelente propiedad
Se hospedó 3 noches en abril de 2024
Respuesta de Exploria Resorts, el 9 may. 2024
Thank you for reviewing your stay with us, we hope to see you again soon.

10/10 Excelente

Nicoll

Se hospedó 2 noches en diciembre de 2023
Respuesta de Exploria Resorts, el 17 ene. 2024
Thank you for reviewing your stay with us, we hope to see you again soon.

10/10 Excelente

Wanda

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Exelente, area de juego al aire libre y techada. La recomiendo. Los apartamentos estan bien equipada para la cocina.
Se hospedó 4 noches en julio de 2023
Respuesta de Exploria Resorts, el 27 sept. 2023
Gracias por revisar su estancia con nosotros, esperamos volver a verle pronto.

10/10 Excelente

Heney

Le gustó: Limpieza, servicios, condiciones de la propiedad
Excellent
Se hospedó 3 noches en julio de 2023

6/10 Aceptable

Ivan

Se hospedó 3 noches en junio de 2023

10/10 Excelente

Virginia

Le gustó: Limpieza, servicios, condiciones de la propiedad
Excelente lugar para pasarlo con la familia.
Se hospedó 3 noches en junio de 2023

10/10 Excelente

Jensy

Se hospedó 2 noches en abril de 2023

10/10 Excelente

Alexandra

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Hermosa super limpia, bien cómoda rápida y buena atención al cliente, un agradable lugar para ir en familia. Lo único que no me gusto que la mayoría de atracciones estaban cerradas.. Pero aún así es excelente lugar para despejar la Mente y relajarse. ☺️
Se hospedó 2 noches en abril de 2023

4/10 Malo

Estuardo

No le gustó: Limpieza
Se hospedó 3 noches en marzo de 2023

8/10 Bueno

RONNY

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Excellent
Excellent
Se hospedó 2 noches en abril de 2022

10/10 Excelente

Winifred

Se hospedó 2 noches en enero de 2022

8/10 Bueno

Cliente verificado

Viaje familiar con niños
Le gustó: Limpieza y servicios
No le gustó: Condiciones de la propiedad
Todo estuvo exelente.solo que cuando comenzo a nevar no palearon ni hecharon sal.era un caos.los carros no podian salir ni mucho menos subir las cuestas.estubimos encerandos en el auto por 3hrs hasra que pudimos salir.que horrors
Se hospedó 1 noche en enero de 2021

8/10 Bueno

Clara C

Se hospedó 2 noches en julio de 2020

10/10 Excelente

Lizbeth

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
excelente
Se hospedó 2 noches en enero de 2020
Respuesta de Stephen M, el 22 feb. 2020
Thank you for your feedback on your recent stay. It's through feedback like yours that we're able to consistently improve our service. We strive to provide nothing less than memorable experiences and exceptional service that would make our guests want to return.

10/10 Excelente

Cliente verificado

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Se hospedó 3 noches en agosto de 2019

10/10 Excelente

RONNY

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Come and enjoy this place.
Is a excellent place, you can enjoy every season. My name is Ronny Ramirez I visited this places 4-6 time for year is have 2 indoors pool and 4 out pool.
Se hospedó 2 noches en enero de 2019

10/10 Excelente

Handerson

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Such a Beautiful place! Love every minute of it. Except that the pools were renovating but other then that we loved our stay the whole time.
Se hospedó 3 noches en mayo de 2024
Respuesta de Exploria Resorts, el 22 may. 2024
Thank you for taking time to post a review of our property. We are happy to hear that you enjoyed your stay!

10/10 Excelente

Kathleen

Le gustó: Servicios
Disappointed that neither pool was open
Se hospedó 2 noches en mayo de 2024
Respuesta de Exploria Resorts, el 22 may. 2024
We apologize for the inconvenience of the pools being closed. We had unforeseen issues however; the outdoor pools are now open.

8/10 Bueno

Kathleen

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Had a wonderful time, beautiful property to walk around on this time of year. Nice size and layout to the rooms. Will definitely be back.
Se hospedó 2 noches en mayo de 2024
Respuesta de Exploria Resorts, el 22 may. 2024
We wanted to take a moment to express our sincere gratitude for choosing to stay at our property. It was a pleasure hosting you, and we hope your experience was enjoyable and comfortable.

10/10 Excelente

Crystal

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
I love the new upgraded rooms. The staff were very friendly. We went just to have a quiet weekend and it was just what we needed! Kitchen is stocked with all the utensils you could need. Looking forward to returning.
Se hospedó 3 noches en mayo de 2024
Respuesta de Exploria Resorts, el 22 may. 2024
Thank you for taking time to post a review of our property. We are happy to hear that you enjoyed your stay!

6/10 Aceptable

Dave

Viaje en pareja
No le gustó: Limpieza
Found bedbug shells and very buggy
Se hospedó 2 noches en mayo de 2024
Respuesta de Exploria Resorts, el 22 may. 2024
Thank you for your review; we greatly appreciate your time to provide us with this valuable feedback. We are very sorry to see that you didn’t have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 Excelente

Melody

Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
This property was well kept and beautiful. I love how quiet and clean the grounds as well as the villa was. My entire family loved this place and we will be staying if we ever come back to PA
Se hospedó 2 noches en mayo de 2024
Respuesta de Exploria Resorts, el 22 may. 2024
Thank you for taking time to post a review of our property. We are happy to hear that you enjoyed your stay!

10/10 Excelente

Jadah

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
A great getaway to relax whether you’re a couple or family traveling.
Se hospedó 3 noches en mayo de 2024
Respuesta de Exploria Resorts, el 9 may. 2024
Thank you for taking time to post a review of our property. We hope to see you again in the future.

10/10 Excelente

Angela

Le gustó: Limpieza, servicios, condiciones de la propiedad
Stayed in the 1 bedroom villa treetop for my husband and I's 1 yr wedding anniversary. Loved it! So quiet and peaceful. It was nice and clean. The staff was nice and helpful. The indoor pool area was a little too cool for my liking but overall great place for couples, families, work or religious retreats. We definitely will be back and maybe have a family reunion there, there's something for everyone!
Se hospedó 3 noches en abril de 2024
Respuesta de Exploria Resorts, el 9 may. 2024
We appreciate your positive feedback and are glad you enjoyed your stay with us. We hope to see you again in the future.

6/10 Aceptable

Tina

Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicios
I liked that the front desk staff was friendly. The property and room was clean and it was a nice bathroom. I didn't like that the way the room looked was not how it looked online. What i saw online was a studio,we stayed in the Premium studio-treetop room. It was a cramped basement room that had no installation in the ceiling. We heard everytime our neighbors moved upstairs. It sounded like they were moving furniture. And they smoked in the hallway which the smell, came down to our room. When you check in they tell you not to smoke in the room because it will be $100 charge, i guess the hallway doesn't count in that?!? The smell was horrible!
Se hospedó 2 noches en marzo de 2024
Respuesta de Exploria Resorts, el 9 may. 2024
Thank you for your review; we greatly appreciate your time to provide us with this valuable feedback. We are very sorry to see that you didn’t have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly

10/10 Excelente

Sheila

Le gustó: Limpieza y condiciones de la propiedad
Great stay with my family. Staff is very friendly!
Se hospedó 2 noches en abril de 2024
Respuesta de Exploria Resorts, el 1 may. 2024
Thank you for taking time to post a review of our property. We are happy to hear that you enjoyed your stay!

10/10 Excelente

Wadada

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 3 noches en abril de 2024
Respuesta de Exploria Resorts, el 9 may. 2024
Thank you for reviewing your stay with us, we hope to see you again soon.

10/10 Excelente

Diana, Brooklyn

Se hospedó 3 noches en abril de 2024
Respuesta de Exploria Resorts, el 22 may. 2024
Thank you for reviewing your stay with us, we hope to see you again soon.

10/10 Excelente

Melissa

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
Such an amazing experience I’m so happy i booked with Expedia. I had an amazing time. I reserved the 3 bdroom and it was hugeeee. Massive!
Se hospedó 3 noches en abril de 2024
Respuesta de Exploria Resorts, el 1 may. 2024
We appreciate your positive feedback and are glad you enjoyed your stay with us

10/10 Excelente

Dilmurod

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Exploria Resorts, el 1 may. 2024
Thank you for reviewing your stay with us, we hope to see you again soon.

6/10 Aceptable

Jose Roland

Viaje en grupo, Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
Had a bad experience with their free offer.
Se hospedó 2 noches en febrero de 2024
Respuesta de Exploria Resorts, el 1 may. 2024
Thank you for your review; we greatly appreciate your time to provide us with this valuable feedback. We are very sorry to see that you didn’t have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly

8/10 Bueno

Sandra

Le gustó: Limpieza, servicios, condiciones de la propiedad
I liked the Villas as opposed to a hotel.
Se hospedó 3 noches en abril de 2024
Respuesta de Exploria Resorts, el 25 abr. 2024
Thank you for taking time to post a review of our property. We hope to see you again in the future.

10/10 Excelente

Julia

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Exploria Resorts, el 1 may. 2024
Thank you for taking time to post a review of our property. We hope to see you again in the future.

8/10 Bueno

JOANNA, FOREST HILLS

Viaje familiar con niños
Le gustó: Limpieza y servicios
Newly renovated property. Nice size kitchen with the refrigerator. Heating system not too great. Close to activities. Would recommend staying there.
Se hospedó 2 noches en febrero de 2024
Respuesta de Exploria Resorts, el 24 abr. 2024
Thank you for taking time to post a review of our property. We are happy to hear that you enjoyed your stay!

10/10 Excelente

GARY

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Wonderfully modernized, peaceful and surrounded by nature. The staff was pleasant, professional, and friendly. Will absolutely be returning.
Se hospedó 2 noches en abril de 2024
Respuesta de Exploria Resorts, el 24 abr. 2024
Thank you for taking time to post a review of our property. We are happy to hear that you enjoyed your stay!

8/10 Bueno

Franecia

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
I stayed in the Premium Tree Tops with my boyfriend & the one bedroom that we rented was more that I expected. The kitchen & living room was one floor & the bedroom was upstairs which I didn't expect. The rental was very modern & beautifully decorated. Exploria provided mostly everything as far as plates, cups etc. The only thing I didn't really enjoy was the tv. Not much options but thank goodness basketball was a channel. But overall i did enjoy spending my weekend at The Exploria. I WILL be back!
Se hospedó 2 noches en abril de 2024
Respuesta de Exploria Resorts, el 12 abr. 2024
We wanted to take a moment to express our sincere gratitude for choosing to stay at our property. It was a pleasure hosting you, and we hope your experience was enjoyable and comfortable.

10/10 Excelente

Susan

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
The 3 bedroom deluxe was the perfect space for us to celebrate my sister in laws upcoming wedding. It was updated and clean, spacious & relaxing. The fireplace in the main living space was the perfect addition to our laid back weekend of family style meals and game night. The master bedroom was a neat space with a sauna & fireplace.
Se hospedó 2 noches en abril de 2024
Respuesta de Exploria Resorts, el 12 abr. 2024
Thank you so much for choosing to stay at our property. It was a pleasure having you with us. We hope you enjoyed your time here and that everything met your expectations.

8/10 Bueno

turkessa

Le gustó: Limpieza y condiciones de la propiedad
nice and quiet atmosphere
Se hospedó 2 noches en abril de 2024
Respuesta de Exploria Resorts, el 12 abr. 2024
Thank you for taking time to post a review of our property. We hope to see you again in the future.

8/10 Bueno

Rodney, NY NY

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Great customer Service
Se hospedó 2 noches en abril de 2024
Respuesta de Exploria Resorts, el 12 abr. 2024
Thank you for taking time to post a review of our property. We hope to see you again in the future.

10/10 Excelente

YAHAIRA

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
This villa was everything! We came back home in love with it! It was humongous and so well maintained! We loved the 2 Ana a half bathrooms, laundry room, the two decks outside the living room and master bedroom. The fireplace was beautiful! By far, this villa was one of our best stays. There are so many activities to do there as well. Our favorite activity was the horseback riding at Bushkill Riding Stables. We loved them! We will be back God willing. A
Se hospedó 2 noches en abril de 2024
Respuesta de Exploria Resorts, el 12 abr. 2024
Thank you so much for choosing to stay at our property. It was a pleasure having you with us. We hope you enjoyed your time here and that everything met your expectations.

4/10 Malo

Dominique, brielle

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Exploria Resorts, el 12 abr. 2024
Thank you for taking time to post a review of our property. We hope to see you again in the future.

10/10 Excelente

Tyjuana

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 3 noches en abril de 2024
Respuesta de Exploria Resorts, el 6 abr. 2024
Thank you for taking time to post a review of our property. We hope to see you again in the future.

8/10 Bueno

Shirley

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
I liked everything Except the pool. Only one pool open. And it was always packed. I suggest extra indoor pools. Pools for members and private paying should be separate from people visiting on a tour. It’s not fair to pay full value and not able to enjoy the pools with your kids. Thank you.
Se hospedó 3 noches en marzo de 2024
Respuesta de Exploria Resorts, el 12 abr. 2024
Thank you for taking time to post a review of our property. We hope to see you again in the future.

8/10 Bueno

Jeanne

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
Very nice studio apartment. They provided dishwasher detergent even though there was no dishwasher. No larger pot to boil water, large skillet, colander or toaster but otherwise household items were adequate for our needs. Good location. Very close to Delaware Water Gap Park trails.
Se hospedó 3 noches en marzo de 2024
Respuesta de Exploria Resorts, el 12 abr. 2024
Thank you for taking time to post a review of our property. We hope to see you again in the future.

10/10 Excelente

Chanel, Westfield

Viaje en pareja, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
Very nice and modern. Would definitely go back
Se hospedó 2 noches en marzo de 2024
Respuesta de Exploria Resorts, el 12 abr. 2024
Thank you for taking time to post a review of our property. We hope to see you again in the future.

10/10 Excelente

Tercell

Le gustó: Limpieza
Se hospedó 2 noches en marzo de 2024
Respuesta de Exploria Resorts, el 4 abr. 2024
Thank you for reviewing your stay with us, we hope to see you again soon.

4/10 Malo

Kelvin

This place sucks. Theres no water in the rooms. No coffee nothing. Theres bugs flying around the lower flats. Also the pictures DO not look like in real life
Respuesta de Exploria Resorts, el 12 abr. 2024
We sincerely apologize for the less-than-ideal experience you had during your stay at our resort. Your comfort and enjoyment are of the utmost importance to us, and it is disappointing to hear that we fell short of meeting your expectations.

6/10 Aceptable

Megan

Viaje en grupo, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza y condiciones de la propiedad
Nice & quiet while we visited. I appreciated that the indoor pool kept the kids busy & the young man who monitored the pool was so friendly & kind! My only suggestions would be better tv access. The girls continuously wanted to watch a kids movie on one of the big tvs (not their tablet). However, there were only a handful of channels and 1 for kids - Disney... and if the girls didn’t want to watch what was on that 1 channel, they were out of luck. I called the front desk and asked if i could somehow opt in on the tv to buy kid movies and was told that the channels on #7 is 'all we have to offer'. Also, alot of one-sided political stations, not including what I watch. Such a simple fix could help be more inclusive for all guests & those traveling with kids. Also, hot water doesn’t last long - not enough to fill up a tub. Overall though, I could go back for a day or 2 trip again but may need some simple changes for a more comfortable longer vacation.
Se hospedó 2 noches en marzo de 2024
Respuesta de Exploria Resorts, el 12 abr. 2024
Thank you for your review; we greatly appreciate your time to provide us with this valuable feedback. We are very sorry to see that you didn’t have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 Excelente

Ana

Le gustó: Limpieza y condiciones de la propiedad
Family winter break, we love this resort.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Exploria Resorts, el 12 abr. 2024
Thank you for taking time to post a review of our property. We hope to see you again in the future.

10/10 Excelente

charise, Long Island city

Viaje en grupo, Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
It has a home like feeling so for the weekend I had a house lol. That’s an experience especially if you don’t have one. Also the layout was really nice. The only problem that I had was the upstairs mattress. I felt the corrals inside the bed in my back.
Se hospedó 2 noches en marzo de 2024
Respuesta de Exploria Resorts, el 6 abr. 2024
Thank you for taking time to post a review of our property. We hope to see you again in the future.