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Opiniones de Captains Quarters Motel & Conference Center

2 out of 5
Captains Quarters Motel & Conference Center
5000 State Highway/Route 6, Eastham, MA

Opiniones

7.6

Bueno

Puntuación de 10, es decir, Excelente. Basada en 257 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 428 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 193 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 89 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 33 de 1000 opiniones" "

7.8/10

Limpieza

8.2/10

Servicio y personal

6.8/10

Servicios

7.0/10

Condiciones de la propiedad

7.6/10

Cuidado del medio ambiente

Opiniones

4/10 Malo

Javier, Boston

Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicios
El personal fue amable en el checkin y la habitación era adecuada para su precio. Sin embargo, aunque en la página web del local indicaban que estaban preparados para la situación del covid19, no avisaban que entre las medidas estaban cerrar la piscina y no servir desayuno continental, que estaban incluidos en el precio. Creo que los hoteles deberían ser proactivos en ofrecer valor añadido a los clientes que nos arriesgamos a ir. Se nos quita las ganas de apostar por la hostelería si estamos mejor en nuestra casa.
Se hospedó 1 noche en julio de 2020
Respuesta de S, el 10 jul. 2020
Estimado huésped, consideramos prioritaria la experiencia y la satisfacción del cliente, y su opinión reafirma el arduo trabajo que realizamos todos los días. Así que gracias por sus sugerencias y preocupaciones. Realmente nos disculpamos por los inconvenientes que tuvo durante su estadía. Esperamos volver a verle de nuevo.

10/10 Excelente

Debbie

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very pleasant owners Loved that we could bring our pup Room was very nice
Se hospedó 2 noches en septiembre de 2023
Respuesta de Raj, el 30 nov. 2023
Wonderful to hear that you enjoyed your stay. Thank you for your feedback and hope to see you again soon!

8/10 Bueno

Lawrence

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The room was exceptionally neat. It was a much larger room than expected. The room was mostly well-equipped. It was missing a spare blanket, and could have used a second comfortable sitting-chair. The one glaring omission was that there was NO shower curtain ( I had to search for someone to provide one).
Se hospedó 1 noche en octubre de 2023
Respuesta de Raj, el 25 oct. 2023
Lawrence, Thank you for sharing your experience in regards to your recent stay with us. We value your comments. We will be addressing your concerns. Thank you again!

6/10 Aceptable

Gregory

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
Typical Cape Cod motel. The room was clean and large. It could use a makeover at some point but it was comfortable and clean.
Se hospedó 1 noche en octubre de 2023
Respuesta de Raj, el 2 nov. 2023
Thank you for staying with us. Thank you for your feedback!

10/10 Excelente

Maryann

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The only thing we didnt like is the smell of smoking cigarettes next door..but everything else was great..we will definitely stay agai!
Se hospedó 1 noche en octubre de 2023
Respuesta de Raj, el 25 oct. 2023
Maryann, Thank you for your feedback. We will be addressing your concerns.

10/10 Excelente

James

Viaje familiar
Room was clean and cozy.
Se hospedó 1 noche en octubre de 2023
Respuesta de Raj, el 16 oct. 2023
James, thank you for the great review! We’re so happy you loved your experience and can’t wait to have you back for your next Visit. Until then, we’re here if you need anything.

6/10 Aceptable

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza
Great Location, typical motel
Pros: Great location, room was ready to check-in early, woman at front desk was friendly and helpful, microwave/fridge in the room. Cons: Very thin walls- could hear the TV in the room next door until late in the night, room wasn't all that clean- there was a hairball stuck to the wall in the bathroom Overall, I think you get what you pay for. The room was dated and a little bit dirty, but the location and price were great, so it worked well for what we needed.
Se hospedó 1 noche en octubre de 2023
Respuesta de M, el 16 oct. 2023
We are truly sorry for not meeting your expectations while staying with us here at our Motel. We are fixing the issues you have experienced. Thank you for letting us know.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
It was a great place. Clean, quiet and close to where we needed to be. It's also close to a lot of food and convenience store options. Would definitely stay again.
Se hospedó 2 noches en octubre de 2023
Respuesta de Raj, el 16 oct. 2023
Dear Guest, Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Limpieza y comodidad de las habitaciones
Great spot, just need to pay attention to details
This motel is located in a great spot on the mid Cape on beautiful property. The front desk staff was very nice and friendly. Upon entering our room, we were greeted with a strong smell of must. We dropped off our things, opened the window and turned the bathroom fan on. Came back 5 hours later and still smelled musty. The room had been updated recently and the room looked clean. The bathroom had some dead bugs on the vanity, leading us to believe that no one had stayed in this room for a while, as it was a seemingly a handicapped room.The towels were clean and smelled like bleach, however the shower curtain had multiple gray stains on it. The AC/radiator floor unit was very dusty with some sort of debris, and seemingly untouched for a while, so I was afraid to turn the heat on when it got to 45 degrees that night. And clearly the tip envelope had been a permanent part of the room as it was stained and wrinkled, so I did the next guest a favor threw it out and left the cash tip for the cleaner on the dresser. The same front desk staff from the day was there at check out, and did not ask me how was stay was, so I didn't say anything.
Se hospedó 1 noche en octubre de 2023
Respuesta de Raj, el 16 oct. 2023
Dear Guest, Thank you for bringing this matter to our attention. I’m very sorry we failed to meet your expectations. We look forward to earn your business.

10/10 Excelente

ALLEN, DECATUR

Se hospedó 1 noche en octubre de 2023
Respuesta de Raj, el 2 nov. 2023
Thank you for staying with us.

6/10 Aceptable

Audrone

Le gustó: Limpieza
Se hospedó 1 noche en septiembre de 2023
Respuesta de Raj, el 2 oct. 2023
Thanks for staying with us.

6/10 Aceptable

Cliente verificado

Viaje familiar
No le gustó: Servicio y personal
I do not think we would have had any maid service if she would have not seen us coming out of our room. We had to ask her to remove our garbage and get clean towels.
Se hospedó 4 noches en septiembre de 2023
Respuesta de Raj, el 2 oct. 2023
We truly apologize for the inconveniences you had during your stay and I will be sure to address this with management for future stays.

6/10 Aceptable

Marije

Viaje en pareja
Accomodatie is goed vergeleken met prijsverhouding. Kamer zelf is een beetje verouderd, maar bedden liggen goed en veek ruimte voor spullen.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Raj, el 26 sept. 2023
Marije, Thank you for your review and hope to see you again for future stays.

8/10 Bueno

Tammy

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice place.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Raj, el 26 sept. 2023
Tammy, Wonderful to hear that you enjoyed your stay. Thank you for your feedback and hope to see you again soon!

4/10 Malo

marina

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
Room was cheap but needs to be updated. Need many updates.the bathroom shower was really old. The shower mat was so old that we didn't want to even step on it .
Se hospedó 2 noches en septiembre de 2023
Respuesta de Raj, el 2 oct. 2023
Marina, Thank you for your feedback! We are very sorry that you experienced the issue with the room. I will let the housekeeping know about the issue. Thank you for letting us know.

8/10 Bueno

Charlene, Gloucester

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We had a nice stay. It was very clean. Beds were comfortable. The cleaning persons were loud when talking at the laundry station. They sounded like they were in the same room. Other than that it was great. We will stay again
Se hospedó 1 noche en septiembre de 2023
Respuesta de Raj, el 26 sept. 2023
Charlene, Thank you for your feedback. We will be addressing your concerns.

8/10 Bueno

Chris

Se hospedó 1 noche en septiembre de 2023
Respuesta de Raj, el 26 sept. 2023
Chris, Thanks for staying with us.

10/10 Excelente

Teresa

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Large property and very quiet. Rooms were very spacious. I would definitely stay again.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Raj, el 2 oct. 2023
Teresa, Wonderful to hear that you enjoyed your stay. Thank you for your feedback and hope to see you again soon!

8/10 Bueno

Laura V.

Se hospedó 1 noche en septiembre de 2023
Respuesta de Raj, el 9 oct. 2023
Thank you for staying with us.

10/10 Excelente

Melonie

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Sheets weren't clean room was very dusty
Se hospedó 1 noche en septiembre de 2023
Respuesta de Raj, el 20 sept. 2023
Melonie, Thank you for your feedback! We are very sorry that you experienced the issue with the room. I will let the housekeeping know about the issue. Thank you for letting us know.

6/10 Aceptable

Anne-Marie

Viaje en pareja
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
The bed was really comfortable and event tough it is a motel, it was quiet.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Raj, el 20 sept. 2023
Anne-Marie, Thank you for giving us a try and glad you had good experience. It’s always great to see such nice compliments coming in. Hope to see you soon.

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Grosszügiges Zimmer, sauber, sehr ruhig. Kaffee und Säfte gratis in der Lobby. Der Kaffee ist sehr gut.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Raj, el 13 sept. 2023
Dear Guest, Wonderful to hear that you enjoyed your stay. Thank you for your feedback and hope to see you again soon!

4/10 Malo

Britnee

Se hospedó 2 noches en septiembre de 2023
Respuesta de Raj, el 13 sept. 2023
Thank you for staying with us.

10/10 Excelente

Cliente verificado

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Raj, el 13 sept. 2023
Thank you for staying with us.

10/10 Excelente

Richard

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location. Quiet grounds.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Raj, el 13 sept. 2023
Richard, Thank you so much for taking the time to leave us this amazing review. Hope to see you soon.

10/10 Excelente

Lisa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The stay was excellent. Great location, friendly service, very clean room and a wonderful pool. We will be back next summer for sure!
Se hospedó 1 noche en agosto de 2023
Respuesta de Raj, el 13 sept. 2023
Lisa, Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

8/10 Bueno

Laura

Se hospedó 3 noches en septiembre de 2023
Respuesta de Raj, el 13 sept. 2023
Thank you for staying with us.

10/10 Excelente

Wehnelt

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was comfortable
Se hospedó 1 noche en septiembre de 2023
Respuesta de Raj, el 7 sept. 2023
Thanks for staying with us.

10/10 Excelente

eric

Viaje en grupo
Le gustó: Servicios
Good clean nice comfortable room. Fridge and microwave. Not the height of luxury, but real good value for the price.
Se hospedó 3 noches en agosto de 2023
Respuesta de Raj, el 7 sept. 2023
Eric, Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

8/10 Bueno

Duncan

Viaje familiar con niños
Le gustó: Limpieza
Room is basic, but very clean and comfortable. At night, the outside is well-lit, so it feels safe. Convenient locations, close to beaches, restaurants
Se hospedó 2 noches en agosto de 2023
Respuesta de Raj, el 7 sept. 2023
Duncan, Thank you for giving us a try and glad you had good experience. It’s always great to see such nice compliments coming in. Hope to see you soon.

10/10 Excelente

Louis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very nice staff.
Se hospedó 2 noches en agosto de 2023
Respuesta de Raj, el 7 sept. 2023
Louis, Thank you so much for taking the time to leave us this amazing review.

4/10 Malo

Lorraine

No le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 2 noches en agosto de 2023
Respuesta de Raj, el 7 sept. 2023
Thanks for staying with us.

8/10 Bueno

Ralph

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Decent motel on Bike trail
Decent for the price. Right on the bike trail. I would recommend it.
Se hospedó 1 noche en agosto de 2023
Respuesta de Raj, el 7 sept. 2023
Ralph, We are so grateful for your kind words. Thanks for sharing your review with us and the community.

8/10 Bueno

Veronica

Se hospedó 2 noches en agosto de 2023
Respuesta de Raj, el 20 sept. 2023
Thank you for staying with us.

10/10 Excelente

Nicolas

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en agosto de 2023
Respuesta de Raj, el 23 ago. 2023
Thank you for staying with us.

8/10 Bueno

Stacy

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice motel
Se hospedó 3 noches en agosto de 2023
Respuesta de Raj, el 23 ago. 2023
Wonderful to hear that you enjoyed your stay. Thank you for your feedback and hope to see you again soon!

8/10 Bueno

Dianne

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en agosto de 2023
Respuesta de Raj, el 23 ago. 2023
Thank you for staying with us.

8/10 Bueno

Dalibor

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Close to everything
Se hospedó 2 noches en agosto de 2023
Respuesta de Raj, el 23 ago. 2023
Wonderful to hear that you enjoyed your stay. Thank you for your feedback and hope to see you again soon!

2/10 Terrible

Kristen

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Electrical issues in the room, it was also dirty and sheets stained with brown spots. The toilet seat was broken and the drain had an awful smell.
Se hospedó 3 noches en agosto de 2023
Respuesta de Raj, el 23 ago. 2023
Thank you for your review and I will be sure to address the issues you seemed to have had. We do hope to see you again for a future stay.

8/10 Bueno

Teresa

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Convenient location in Eastham, clean property.
Se hospedó 6 noches en agosto de 2023
Respuesta de Raj, el 23 ago. 2023
Thank you for giving us a try and glad you had good experience. It’s always great to see such nice compliments coming in. Hope to see you soon.

10/10 Excelente

W

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The location is perfect. Our only complaint, the dog friendly room has two small beds only and we could not put them together. Me, my boyfriend and my dog slept on one small double bed. Only brought enough bedding for one bed, next year will bring enough for two. You do not need your own linens, we prefer to when we stay away from home. Everything else was wonderful. Trail behind the hotel was perfect for walking our dog in the morning and night. Close to the best beaches in the Cape. Property was nice very quiet. I would have gave a 5 star for cleanliness but there were handprints on the walls but everything else was clean. Will return for sure.
Se hospedó 3 noches en agosto de 2023
Respuesta de Raj, el 18 ago. 2023
, thank you for the great review! We’re so happy you loved your experience and can’t wait to have you back for your next Visit. Also, Thank you for your feedback. We will be addressing your concerns.

10/10 Excelente

Jose, Pelham

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en agosto de 2023
Respuesta de Raj, el 14 ago. 2023
Jose, Thank you for staying with us.

8/10 Bueno

Christine

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I did not like that people do not park in their hotel room parking space, and at times we had to park and carry loys of things halfway down from our room. To me this was inconvenient.
Se hospedó 4 noches en julio de 2023
Respuesta de Raj, el 14 ago. 2023
Christine, We value your business and appreciate your feedback. Thank you.

4/10 Malo

Warren

Viaje familiar
No le gustó: Servicios y condiciones de la propiedad
We recently had the experience of staying at Captain’s Quarters, and our initial impressions were quite mixed. Upon checking into our room, we were immediately struck by a strong odor of cleaning supplies. While the scent might be considered a sign of cleanliness to some, for my wife, who has asthma, this proved to be an uncomfortable start to our stay. The strong chemical smell lingered, causing her considerable discomfort. Additionally, we noticed a significant issue with the door to our room. It failed to close tightly, leaving a gap of approximately 3/4 of an inch between the door and the door frame when fully closed. This raised concerns about both privacy and security during our stay. Despite these issues, we hope that the management at Captain’s Quarters can address these concerns for future guests, as the other aspects of our stay were satisfactory. I believe that attention to such details can greatly enhance the overall guest experience.
Se hospedó 1 noche en agosto de 2023
Respuesta de sal, el 8 ago. 2023
Thank you for your review. Could you tell us the room no which have a issue with the door so we can fix it. Thanks again.

10/10 Excelente

Lisa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
We enjoyed our stay. The room was spacious and very clean. The pool was amazing and the location was excellent. The check-in was super easy and the front desk very helpful with recommending places to eat and things to do. I highly recommend staying here!
Se hospedó 1 noche en agosto de 2023
Respuesta de Raj, el 9 ago. 2023
Lisa, Thank you so much for your valued and appreciated feedback about our property. We hope that you will consider staying with us again soon so we can give you better service than before!

10/10 Excelente

Risa

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very simple, large room ,reasonably priced and great location. Parking right in front of the room. Coffee all day, just not in the room.
Se hospedó 1 noche en agosto de 2023
Respuesta de Raj, el 9 ago. 2023
Risa, Thank you for giving us a try and glad you had good experience. It’s always great to see such nice compliments coming in. Hope to see you soon.

8/10 Bueno

Andrew

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en agosto de 2023
Respuesta de Raj, el 9 ago. 2023
Andrew, Thank you for staying with us.

10/10 Excelente

cassandra

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
awesome service and amazing location
Se hospedó 2 noches en julio de 2023
Respuesta de Raj, el 9 ago. 2023
Cassandra, This review made our day!

10/10 Excelente

Barry

Se hospedó 3 noches en julio de 2023
Respuesta de Raj, el 23 ago. 2023
Thank you for staying with us.

4/10 Malo

Julia

Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en julio de 2023
Respuesta de Raj, el 28 jul. 2023
Julia, Thanks for staying with us.