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Opiniones de Four Points by Sheraton Eastham Cape Cod

3 out of 5
Four Points by Sheraton Eastham Cape Cod
3800 State Hwy, Eastham, MA

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 278 de 718 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 258 de 718 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 111 de 718 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 53 de 718 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 18 de 718 opiniones" "

8.4/10

Limpieza

8.4/10

Servicio y personal

7.8/10

Servicios

8.0/10

Condiciones de la propiedad

8.0/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

JULIO

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
PESIMO EMPLEADO DEL CHECK IN
Decepcionante el comportamiento del empleado del check in. Al entregar mi tarjeta de credito me dice rudamente "sutarjeta ha sido declinada". Le entregué TRES tarjetas adicionales y siempre me decis lo mismo. Luego de 15 minutos me dicen despectivamente que cualquier adicional lo debia pagar in cash. NUNCA mostró empatia, colaboración, grosero. Al dia siguiente supe que el problema era del Sistema del hotel y no mío. Lamentable que tengan esos empleados
Se hospedó 1 noche en junio de 2022

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

8/10 Bueno

Dena, Highland Park

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is a nice, clean, well located hotel.
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Jeffrey

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Corey

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was clean, pool area is awesome…warm!
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Yvonne, N Weymouth

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My go to when I am at that part of Cape Cod. Nicer than your average motel room. Room was large, clean, staff was pleasant. Bathroom was excellent, newly renovated. Indoor pool a definite plus! And all at a decent price.
Se hospedó 2 noches en abril de 2024

4/10 Malo

Mengying

Viaje familiar con niños
No le gustó: Servicio y personal
Not going again
Se hospedó 1 noche en abril de 2024

10/10 Excelente

James

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Year round opportunity to take advantage of what “ the cape “has offer with the assurance of value and quality that Four Seasons is known for.
Se hospedó 3 noches en abril de 2024

8/10 Bueno

Hannah

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I live in Eastham but I really wanted to bring my cousin swimming for her birthday so we rented a room for the night. The staff were very friendly and great! It was sad that the hot tub was not in use but other than that it is a pretty good stay. I would say it's definitely pricey, but that's everywhere on Cape nowadays.
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Gary

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024

4/10 Malo

Josmar

Viaje de negocios, Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza
Management needs to pay attention to cleaning. The shower, floor, and all the surrounding areas were dirty. The carpet was filthy; they didn't even vacuum it properly. At least the bed sheets and towels were clean. for the price it was too expensive.
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Heather

Viaje familiar con niños
Le gustó: Servicio y personal
Room was pretty clean. Linens and pillows need some work. Dirty duvet with stains. Pool area is very loud if you want quiet, do not get a room by pool.
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Olga

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Karl

Viaje en grupo
No le gustó: Servicio y personal y condiciones de la propiedad
This place is bland, in house dining is availble only for breakfast and was medicre. the pool area was poorly lit and ventilated.
Se hospedó 2 noches en febrero de 2024

8/10 Bueno

Kelly

Viaje de negocios
Le gustó: Servicios y condiciones de la propiedad
Nice hotel, good location for where i needed to be.
Se hospedó 1 noche en enero de 2024

4/10 Malo

Chelsea

Viaje en grupo, Viaje familiar, Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
There was no heat in the pool area so it was freezing and there were SEVERAL leaks all around the building. Staff was very nice and accommodating.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

John

Se hospedó 1 noche en enero de 2024

10/10 Excelente

Alexander

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Third time staying in this hotel, next year we will be back.
Se hospedó 2 noches en diciembre de 2023

4/10 Malo

Ray

Viaje en pareja, Viaje familiar
No le gustó: Servicios y condiciones de la propiedad
Bed was terribly uncomfortable, mattress very soft needs to be replaced. Pillow were basically nonexistent. We stacked them, folded them, and tried rolling them up but they were useless. We were on the Cape for a family Christmas gathering and had three rooms at this hotel for family members. Everyone had the same experience. We were woken during the night several times with doors slamming in the hall outside our room and on with noise from the pool area which sounded like someone in or around the pool after hours being chased out by a hotel employee. We have stayed at this hotel as a family for years, even before the renovation and it is extremely doubtful even given convenience of the close proximity to family who are Harwich residents that we will be back again for Thanksgiving and Christmas next year.
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

John S

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Louis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Thomas

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Celia

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Donna

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We stayed at the Four Points by Sheraton Eastham Cape Cod for one night last week. We have stayed here multiple times in the past, and this visit was just perfect for us. It was very quiet, the bed was comfortable, we were able to utilize the Charge Point station to charge our EV. One thing we really like about this property is the lack of damp/moldy/mildewy smell, which is common in many hotels/motels on Cape Cod. It's conveniently located right on Route 6 in Eastham, with easy access to Orleans and the Mid-Cape as well as the Outer Cape.
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Kevin

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel has a very warm comfortable feeling. Indoor pool area is among the best I’ve seen in a hotel. Easy parking and easy location However we were given a handicapped room that I didn’t book. Room was great except I felt I was using something someone else with the need may have needed. Also we were in a group attending a function and because I booked through Expedia we weren’t able to get rooms closer together which may explain why we got a handicapped room. Small inconvenience but inconvenient nevertheless
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Gerald

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
the stay was very enjoyable, however I don't think there are enough lights. it was too dark.
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Noel

Se hospedó 1 noche en noviembre de 2023

6/10 Aceptable

Paul

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Nice place / not enough staff
Staff was great! Nice clean Hotel. Pool was closed and that was one of the reasons we chose the hotel. Hotel Pub was closed, another reason we chose the hotel. Again, the staff there was great, but the hotel needs to staff it better.
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Jayme

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The front desk staff was excellent. Hey went outside wih m at night to retrieve a charger from my car
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Virginia M.

Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Cynthia

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

Hope

Se hospedó 1 noche en septiembre de 2023

4/10 Malo

Lindsay

Viaje de negocios
No le gustó: Limpieza y condiciones de la propiedad
I can’t really speak for the whole property because I only stayed in my room for the one night, but it was one of the worst hotels I have stayed in. The room smelled so strongly of stale cigarettes that it gave me a headache. The bathroom shower was disgusting and looked like it hadn’t been cleaned, not to mention there was a spider living in the corner. There was a dead fly on the bed when I pulled the covers back. And for some strange reason there was a giant window that looked out into an indoor hallway to the pool. It was a quick overnight stay for work, and I could not leave fast enough in the morning. Will not stay again or recommend to anyone.
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

rose

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Check in easy and quick Room spotless plenty of towels king bed - very comfortable shower is large- clean! the inside pool is a added plus- went on a rainy cool night - pool was perfect this hitel is near restaurants snd beaches
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Elizabeth, Plainville

Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

Byron, Nashua

Viaje familiar
Le gustó: Limpieza
No le gustó: Servicios
Housekeeping every other day.
Se hospedó 1 noche en agosto de 2023

6/10 Aceptable

Marina

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza
No le gustó: Servicios y condiciones de la propiedad
We stayed in August for one night. For over $500 a night, you receive a positively average experience. Ridiculously overpriced. There is an unusually wide gap between the door and the floor so you can hear virtually every noise emanating from the hallway. The overflow hole in the sink was full of black mold.
Se hospedó 1 noche en agosto de 2023

6/10 Aceptable

mohammed

Viaje familiar
No le gustó: Servicio y personal
Thy only have breakfast buffet $18 a person close for lunch or dinner
Se hospedó 3 noches en agosto de 2023

10/10 Excelente

Rebekah

Se hospedó 1 noche en agosto de 2023

6/10 Aceptable

Elizabeth

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
The service was not good considering the cost of the room. They were supposed to clean the room every other day but didn’t clean it at all. We had to get our own towels and toilet paper. On the day we checked out they were knocking on the dour at 8 am to clean the room.
Se hospedó 4 noches en agosto de 2023

4/10 Malo

NICOLETA, SOMERVILLE

No le gustó: Limpieza, servicio y personal, servicios
They gave us room right next to their laundry room, super noisy with washer and dryers. At check in the guy was very bored and unpleasant, couldn’t even bother to smile.
Se hospedó 2 noches en agosto de 2023

4/10 Malo

MaryJane

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Terrible, terrible, terrible
There was no hot water for most of our stay, the “bar” and grill is only breakfast and the front desk staff were not helpful or happy at all
Se hospedó 1 noche en agosto de 2023

6/10 Aceptable

Florence

Viaje en grupo
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Inconsistency with rules. Dirty rooms. No lunch or dinner. Snack area was empty
Se hospedó 6 noches en julio de 2023

8/10 Bueno

John

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Online pictures showed what appeared to be a restaurant. Sign on building said they had a bar and grill restaurant. They didn't. Awoke this morning to no hot water. Had to call front desk to be informed of an issue with a gas line in the area. Not the hotel's fault, but they should have informed me of the problem.
Se hospedó 3 noches en agosto de 2023

2/10 Terrible

Hannah

Se hospedó 2 noches en agosto de 2023

10/10 Excelente

Daniel

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Property appeared to be updated which includes rooms, hallways and entranceways. Excellent facility for a stay on the cape.
Se hospedó 1 noche en julio de 2023

10/10 Excelente

leah

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
.
Se hospedó 1 noche en julio de 2023

8/10 Bueno

ruth

Se hospedó 4 noches en julio de 2023

8/10 Bueno

Phillip

Viaje en pareja
I don’t like to make my own bed!!!!
Se hospedó 2 noches en julio de 2023

10/10 Excelente

Frank

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean rooms great beds full tv channel choices great coffee bar in the morning nice staff
Se hospedó 1 noche en julio de 2023