10/10 Excelente
Denise S., Oceanside, CA
2 sep. 2025
Le gustó: Limpieza
We stayed at this property for three weeks during the Fringe. The property is in a lovely location in the West End with ease of mass transportation--buses and tram. Even with the overwhelming numbers of tourists, like ourselves, we found it convenient to get anywhere we needed to.When we arrived, the freezer had been left ajar and wouldn't close for the ice buildup. I contacted the manager who responded quickly, as did the owner who lived upstairs. Once we figured out how to shut off the refrigerator unit, the defrosting began. Over the next 24 hours, I repeatedly picked up soaking wet towels and put them in the sink. I dislodged ice blocks to avoid ruining the lovely wooden floors. It was no one's fault, but it did make arrival less comfortable than typical. I asked for some kind of remuneration for the trouble. I had to ask repeatedly and even follow up with the management company itself since 18 days there had still been no refund. When it came, it was small considering the price of the accommodation. I was disappointed.The apartment was quite comfortable, save for softer beds than we like and flaking teflon fry pans that wouldn't release food or clean thoroughly. The heater worked well which is always nice in Edinburgh on cold rainy days--which fortunately we had few of. The shower was fabulous and bath towels large. The television offered many on-demand services which are always appreciated.
Denise S.
Se hospedó 21 noches en agosto de 2025