6/10
We were almost not able to gain access and had no one to contact for help. This is totally unacceptable. We tried over and over to get the access code to open the door. Finally gave up and approached garage owner across the street. He said he had watched other guests suffer the same problem. He came over and tried to assist us. Finally between him and my son, the gate opened. Had it not, we would have been forced to tried to find a hotel in a strange town after dark. This totally unacceptable, Nothing would change my opinion of this experience but a 100% refund. I will give you high marks for the very detailed instructions for locating the tram at the airport and getting to the flat,
Glen W.
Se hospedó 1 noche en enero de 2025