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Opiniones de West Edmonton Mall Inn

2 out of 5
West Edmonton Mall Inn
17504 90 Ave Nw, Edmonton, AB

Opiniones

7.8

Bueno

Puntuación de 10, es decir, Excelente. Basada en 385 de 1055 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 367 de 1055 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 151 de 1055 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 79 de 1055 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 73 de 1055 opiniones" "

7.8/10

Limpieza

8.4/10

Servicio y personal

7.2/10

Servicios

7.4/10

Condiciones de la propiedad

7.8/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Javier

Se hospedó 2 noches en octubre de 2023
Respuesta de West Edmonton Mall Inn, el 16 nov. 2023
Thank you so much for taking the time to provide us with a great rating Javier! Please feel free to let us know if you have any further feedback. Hoping that your stay went really well and we look forward to welcoming you again soon.

10/10 Excelente

ALEJANDRO

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
La recepcionista exelente
Se hospedó 1 noche en julio de 2023
Respuesta de General Manager, el 26 jul. 2023
Thank you so much for taking the time to provide us with your kind rating Alejandro. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service! We'll make sure to extend your kind words to the rest of our team. In case you have any further feedback for us, please feel free to let us know. Looking forward to welcome you back here at West Edmonton Mall Inn.

8/10 Bueno

Mariapaz Fernanadez

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lo mejor del hotel es que esta enfrente del Mall, es lo mejor del hotel y su espacio en el cuarto. No me gusto que no tiene servicio de limpieza diario y me hicieron el cobro doble por la habitacion, se tardaron mucho en la aclaracion.
Se hospedó 3 noches en julio de 2022

10/10 Excelente

Fernando

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Exelente
Exelente ubicación muy amable la gente del hotel definitivamente nos volveriamos a quedar aqui 😊
Se hospedó 1 noche en noviembre de 2021

10/10 Excelente

Sarjit, Thornhill

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
10/10!! Staff very helpful and pleasant . Rooms are clean and nice. Right across the West Edmonton Mall just walked over takes 10 min. Close to Bus Terminal. Rating 10/10
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Montana

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Walking distance to West Edmonton Mall
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager, el 22 may. 2024
Thank you so much for taking the time to share your experience with us Montana. Your opinion is valued greatly as it helps us maintain an excellent standard of service to our guests. Glad that your stay went really well! Looking forward to welcoming you back soon!

8/10 Bueno

TAM

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager, el 22 may. 2024
Thank you so much for taking the time to provide us with a great rating Tam! Please feel free to let us know if you have any further feedback. Hoping that your stay went really well and we look forward to welcoming you again soon.

2/10 Terrible

Stacey

Viaje familiar, Viaje familiar con niños
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
The staff when we arrived were unbelievably rude and moved our room to infront of the breakfast area after I complained…. The card had the original room crossed off Dogs barked all night every night The breakfast area was extremely loud Our sink didn’t drain When I complained they told me to call Expedia Expedia attempted to get ahold of the front desk who didn’t answer No manager onsite to speak with
Se hospedó 3 noches en mayo de 2024
Respuesta de General Manager, el 22 may. 2024
Thank you for taking the time to leave us with a review of your recent experience at West Edmonton Mall Inn Stacey. We are sorry to hear we did not meet all of your expectations and we apologize for any inconvenience this may have brought your stay. Please be assured this is not the type of service we would like to offer you and understand your dissatisfaction. We will be sure to share your valuable feedback with our team so we can identify the areas we can improve the guest experience. Thank you for choosing West Edmonton Mall Inn and we hope to have the chance to welcome you back in the future.

10/10 Excelente

Bill

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager, el 22 may. 2024
Thank you so much for taking the time to provide us with an excellent rating Bill! Please feel free to let us know if you have any further feedback. Hoping that your stay went really well and we look forward to welcoming you again soon.

6/10 Aceptable

??

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager, el 22 may. 2024
Thank you so much for taking the time to provide us with a rating. Please feel free to let us know if you have any further feedback. Hoping that your stay went really well and we look forward to welcoming you again soon.

10/10 Excelente

shahzaman, st Paul

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
The lady at the reception was very courteous and helpful. Bushra was amazing and helpful. An asset for the hotel.
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager, el 22 may. 2024
Thank you so much for taking the time to provide us with your kind rating Shahzaman. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service! We'll make sure to extend your kind words to the rest of our team. In case you have any further feedback for us, please feel free to let us know. Looking forward to welcoming you back here to West Edmonton Mall Inn.

4/10 Malo

Natalie

Viaje familiar
No le gustó: Servicios
I liked the location However the toilet was loose and I fell and hurt my hand arm and shoulder and no one even came and talked to me about it
Se hospedó 3 noches en mayo de 2024
Respuesta de General Manager , el 22 may. 2024
Thank you for taking the time to leave a review of your recent stay at West Edmonton Mall Inn Natalie. We are sorry to hear that we did not meet all of your expectations and we apologize for any inconvenience this may have brought your stay. We will be sure to share your valuable feedback with the rest of our team so we can identify the areas we can elevate the guest experience. Thank you for choosing West Edmonton Mall Inn and we hope to welcome you back in the future.

8/10 Bueno

Lyudmyla

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything was good except the breakfast should be more options available
Se hospedó 2 noches en mayo de 2024
Respuesta de General Manager, el 22 may. 2024
Thank you so much for taking the time to share your experience with us Lyudmyla! Your opinion is valued greatly as it helps us maintain an excellent standard of service for our guests. If you have any further feedback, please feel free to let us know. We hope you enjoyed your stay and we look forward to welcoming you back soon.

10/10 Excelente

Geraldine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Beds were very comfortable for my liking
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager, el 15 may. 2024
Thank you so much for taking the time to share your experience with us Geraldine. Your opinion is valued greatly as it helps us maintain an excellent standard of service to our guests. Glad that your stay went really well! We'll make sure to extend your feedback with the rest of the team. Looking forward to welcoming you back soon!

8/10 Bueno

Alyssa

Viaje en pareja
Le gustó: Servicio y personal y condiciones de la propiedad
Overall good
Se hospedó 2 noches en mayo de 2024
Respuesta de General Manager, el 15 may. 2024
Thank you so much for taking the time to share your experience with us Alyssa! Your opinion is valued greatly as it helps us maintain an excellent standard of service for our guests. If you have any further feedback, please feel free to let us know. We hope you enjoyed your stay and we look forward to welcoming you back soon.

10/10 Excelente

Thomas

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was clean. The property was quiet.
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager, el 15 may. 2024
Thank you so much for taking the time to provide a rating Thomas. We are so delighted to receive a 5-Star rating from you as we strive to provide just that to all our guests. We are glad to hear that you enjoyed your stay. Thank you for choosing West Edmonton Mall Inn and we look forward to welcoming you back soon!

2/10 Terrible

Sanoop

Viaje en grupo, Viaje de negocios
No le gustó: Limpieza y condiciones de la propiedad
The inn & Expedia charged us twice. It was all confirmed in the beginning but when we reached there company forced us to pay again & the money still has not been refunded yet. Totally a regrettable and embarrassing situation.
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager, el 15 may. 2024
Thank you for taking the time to leave a review of your recent stay at West Edmonton Mall Inn Sanoop. We are sorry to hear that we did not meet all of your expectations and we apologize for any inconvenience this may have brought your stay. We will be sure to share your valuable feedback with the rest of our team so we can identify the areas we can elevate the guest experience. Thank you for choosing West Edmonton Mall Inn and we hope to welcome you back in the future.

10/10 Excelente

Arielle

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff were really nice and patient
Se hospedó 2 noches en mayo de 2024
Respuesta de General Manager, el 15 may. 2024
Thank you so much for taking the time to provide a rating Arielle. We are so delighted to receive a 5-Star rating from you as we strive to provide just that to all our guests. We are glad to hear that you enjoyed your stay. Thank you for choosing West Edmonton Mall Inn and we look forward to welcoming you back soon!

10/10 Excelente

Megan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Check in person was friendly and knowledgeable.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 15 may. 2024
Thank you so much for taking the time to provide us with your kind rating Megan. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service! We'll make sure to extend your kind words to the rest of our team. In case you have any further feedback for us, please feel free to let us know. Looking forward to welcoming you back here to West Edmonton Mall Inn.

4/10 Malo

Errol

No le gustó: Servicio y personal
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager, el 15 may. 2024
Thank you for taking the time to leave us with a rating Errol. We would love to hear what we could have done to improve your stay. Thank you for choosing West Edmonton Mall Inn and hoping to hear from you soon.

6/10 Aceptable

Pam

Viaje familiar
Le gustó: Servicio y personal
This is an older hotel. Accommodations are average, beds super hard. We had 2 rooms, occupants in second room found hair in their towels. First room, bathroom toilet uncomfortable as it was set too far back to counter and lid pushed forward making it very awkward. Complimentary breakfast was minimal, but sufficed. The only thing going for this property is its proximaty to the mall. Pricing was average.
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager, el 8 may. 2024
Thank you for taking the time to leave a review of your recent stay at West Edmonton Mall Inn Pam. We are sorry to hear that we did not meet all of your expectations and we apologize for any inconvenience this may have brought your stay. We will be sure to share your valuable feedback with the rest of our team so we can identify the areas we can elevate the guest experience. Thank you for choosing West Edmonton Mall Inn and we hope to welcome you back in the future.

6/10 Aceptable

Annie

Viaje de negocios
Le gustó: Servicio y personal
Front entryway has a foul smell, homeless people sheltered within. A tree outside my room has overgrown, the wind caused the branches to beat against the wall reverberating the noise into the suite.
Se hospedó 2 noches en mayo de 2024
Respuesta de General Manager, el 8 may. 2024
Thank you for taking the time to leave a review of your recent stay at West Edmonton Mall Inn Annie. We are sorry to hear that we did not meet all of your expectations and we apologize for any inconvenience this may have brought your stay. We will be sure to share your valuable feedback with the rest of our team so we can identify the areas we can elevate the guest experience. Thank you for choosing West Edmonton Mall Inn and we hope to welcome you back in the future.

8/10 Bueno

Jeremy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Was good for mall
Se hospedó 2 noches en mayo de 2024
Respuesta de General Manager, el 8 may. 2024
Thank you so much for taking the time to share your experience with us Jeremy! Your opinion is valued greatly as it helps us maintain an excellent standard of service for our guests. If you have any further feedback, please feel free to let us know. We hope you enjoyed your stay and we look forward to welcoming you back soon.

8/10 Bueno

Darlene

Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 22 may. 2024
Thank you so much for taking the time to provide us with a great rating Darlene! Please feel free to let us know if you have any further feedback. Hoping that your stay went really well and we look forward to welcoming you again soon.

6/10 Aceptable

Rene

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios
Underground parking was not working.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 8 may. 2024
Thank you for taking the time to leave a review of your recent experience at West Edmonton Mall Inn Rene. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. We apologize for the inconvenience encountered. Thank you for choosing West Edmonton Mall Inn and we hope to welcome you back again soon!

10/10 Excelente

Shaylyn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was great! The front desk upon checkout was a little rude but otherwise was wonderful.
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager, el 30 abr. 2024
Thank you so much for taking the time to share your experience with us Shaylyn. Your opinion is valued greatly as it helps us maintain an excellent standard of service to our guests. Glad that your stay went really well! We'll make sure to extend your feedback with the rest of the team. Looking forward to welcoming you back soon!

6/10 Aceptable

Chad

Viaje familiar
Le gustó: Limpieza y servicio y personal
Se hospedó 3 noches en abril de 2024
Respuesta de General Manager, el 8 may. 2024
Thank you so much for taking the time to provide us with a rating Chad. Please feel free to let us know if you have any further feedback. Hoping that your stay went really well and we look forward to welcoming you again soon.

8/10 Bueno

Samir

Viaje familiar
No le gustó: Limpieza
The hotel was quiet. Comfy beds Easy check in and check out. Great location and affordable
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 30 abr. 2024
Thank you so much for taking the time to provide us with an excellent review of your recent experience at West Edmonton Mall Inn Samir! Hoping that your stay went really well and we look forward to welcoming you again soon.

10/10 Excelente

ZhengZe, Toronto

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The price was very affordable and the location and environment of the hotel was great. The only thing that didn't meet my expectations was that the soundproofing of the guesthouse was a bit poor, I could hear loud noises from next door and the ice machine working outside of the room.
Se hospedó 3 noches en abril de 2024
Respuesta de General Manager, el 30 abr. 2024
Thank you so much for taking the time to share your experience with us ZhengZe! Your opinion is valued greatly as it helps us maintain an excellent standard of service for our guests. If you have any further feedback, please feel free to let us know. We hope you enjoyed your stay and we look forward to welcoming you back soon.

8/10 Bueno

Tasha-Lee

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great easy place to stay in Edmonton so close to west Ed
Se hospedó 3 noches en abril de 2024
Respuesta de General Manager, el 30 abr. 2024
Thank you so much for taking the time to share your experience with us Tasha-Lee. Your opinion is valued greatly as it helps us maintain an excellent standard of service to our guests. Glad that your stay went really well and you were able to experience the unique experience our location offers. Looking forward to welcoming you back soon!

8/10 Bueno

Allison

Se hospedó 3 noches en abril de 2024
Respuesta de General Manager, el 22 may. 2024
Thank you so much for taking the time to provide us with a great rating Allison! Please feel free to let us know if you have any further feedback. Hoping that your stay went really well and we look forward to welcoming you again soon.

8/10 Bueno

Hunter

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Solid
Se hospedó 4 noches en abril de 2024
Respuesta de General Manager, el 30 abr. 2024
Thank you so much for taking the time to provide us with an excellent rating Hunter! Hoping that your stay went really well and we look forward to welcoming you again soon.

8/10 Bueno

Perry

Viaje en pareja
Loved the closeness to the west Edmonton mall. Would of liked to see a small restaurant at the inn otherwise it had everything we needed
Se hospedó 3 noches en abril de 2024
Respuesta de General Manager, el 30 abr. 2024
Thank you so much for taking the time to share your experience with us Perry. Your opinion is valued greatly as it helps us maintain an excellent standard of service to our guests. Glad that your stay went really well! We'll make sure to extend your feedback with the rest of the team. Looking forward to welcoming you back soon!

10/10 Excelente

Yvonne

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Easy to find ! Very welcoming Staff !!! So delightful 🙏👍 Thank you for a fabulous stay!!!
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager, el 30 abr. 2024
Thank you so much for taking the time to provide a rating Yvonne. We are so delighted to receive a 5-Star rating from you as we strive to provide just that to all our guests. We are glad to hear that you enjoyed your stay. Thank you for choosing West Edmonton Mall Inn and we look forward to welcoming you back soon!

10/10 Excelente

Trymore

Se hospedó 2 noches en abril de 2024
Respuesta de General Manager, el 15 may. 2024
Thank you so much for taking the time to provide us with an excellent rating Trymore! Please feel free to let us know if you have any further feedback. Hoping that your stay went really well and we look forward to welcoming you again soon.

8/10 Bueno

Mary Christine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Near west edmonton mall and near bus stop
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 24 abr. 2024
Thank you so much for taking the time to share your experience with us Mary Christine! Your opinion is valued greatly as it helps us maintain an excellent standard of service for our guests. If you have any further feedback, please feel free to let us know. We hope you enjoyed your stay and we look forward to welcoming you back soon.

10/10 Excelente

Douglas Allen

Le gustó: Limpieza
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 24 abr. 2024
Thank you so much for taking the time to provide us with an excellent rating Douglas Allen! Please feel free to let us know if you have any further feedback. Hoping that your stay went really well and we look forward to welcoming you again soon.

8/10 Bueno

May

Le gustó: Limpieza
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 24 abr. 2024
Thank you so much for taking the time to provide us with a great rating May! Please feel free to let us know if you have any further feedback. Hoping that your stay went really well and we look forward to welcoming you again soon.

10/10 Excelente

Hilary, Calgary

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 24 abr. 2024
Thank you so much for taking the time to provide us with an excellent rating Hilary! Please feel free to let us know if you have any further feedback. Hoping that your stay went really well and we look forward to welcoming you again soon.

4/10 Malo

Bree

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
No le gustó: Condiciones de la propiedad
The elevator was broken on and off every single day we were there, the breakfast was so mediocre that we opted to go out for breakfast every day after the first time we tried it. The room itself was fine, and the location was great, just dont expect much more than a place to rest your head.
Se hospedó 3 noches en abril de 2024
Respuesta de General Manager, el 24 abr. 2024
Thank you for taking the time to leave a review of your recent stay at West Edmonton Mall Inn Bree. We are sorry to hear that we did not meet all of your expectations and we apologize for any inconvenience this may have brought your stay. We will be sure to share your valuable feedback with the rest of our team so we can identify the areas we can elevate the guest experience. Thank you for choosing West Edmonton Mall Inn and we hope to welcome you back in the future.

6/10 Aceptable

Anika

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Room was out dated.. smelt like cigarettes in our no smoking room.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 24 abr. 2024
Thank you for taking the time to leave a review of your recent stay at West Edmonton Mall Inn Anika. We are sorry to hear that we did not meet all of your expectations and we apologize for any inconvenience this may have brought your stay. We will be sure to share your valuable feedback with the rest of our team so we can identify the areas we can elevate the guest experience. Thank you for choosing West Edmonton Mall Inn and we hope to welcome you back in the future.

10/10 Excelente

Brenda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager, el 10 abr. 2024
Thank you so much for taking the time to provide us with an excellent rating Brenda! Please feel free to let us know if you have any further feedback. Hoping that your stay went really well and we look forward to welcoming you again soon.

2/10 Terrible

Raven

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Bad
Se hospedó 5 noches en abril de 2024
Respuesta de General Manager, el 10 abr. 2024
Thank you for taking the time to leave us with a rating Raven. We would love to hear what we could have done to improve your stay. Thank you for choosing West Edmonton Mall Inn and hoping to hear from you soon.

2/10 Terrible

Lori Ellen Dawn

Viaje familiar
I would never say at this hotel again. We got to our room and noticed that it had not been cleaned. There was hair in the shower hair in the bed. Management did not want to do much about it. They ended up changing our room. That room was also dirty. The sheets were stained There was litter and half drank water bottles. they ended up comping us for one night stay but we couldn’t wait to get out of there. horrible experience.
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager, el 10 abr. 2024
Thank you for taking the time to leave us with a review of your recent experience at West Edmonton Mall Inn Lori Ellen Dawn. We are sorry to hear we did not meet all of your expectations and we apologize for any inconvenience this may have brought your stay. Please be assured this is not the type of service we would like to offer you and understand your dissatisfaction. We will be sure to share your valuable feedback with our team so we can identify the areas we can improve the guest experience. Thank you for choosing West Edmonton Mall Inn and we hope to have the chance to welcome you back in the future.

8/10 Bueno

David

Le gustó: Limpieza y servicio y personal
Good location
Se hospedó 3 noches en febrero de 2024
Respuesta de General Manager, el 10 abr. 2024
Thank you so much for taking the time to provide a rating David. We are glad to hear that you enjoyed your stay. Thank you for choosing West Edmonton Mall Inn and we look forward to welcoming you back soon!

8/10 Bueno

Rhonda

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
We had to wait in line to check in for about 20 minutes They should have had both sides open
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 10 abr. 2024
Thank you for taking the time to leave us with a review Rhonda. Your opinion is valued greatly as it helps us identify the areas we can improve the guest experience. We are glad to hear you enjoyed your stay and we thank you for choosing West Edmonton Mall Inn. We look forward to welcoming you back soon!

8/10 Bueno

Jeannette, Saskatoon

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Close to Mall and free breakfast.
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager, el 10 abr. 2024
Thank you so much for taking the time to share your experience with us Jeannette! Your opinion is valued greatly as it helps us maintain an excellent standard of service for our guests. If you have any further feedback, please feel free to let us know. We hope you enjoyed your stay and we look forward to welcoming you back soon.

2/10 Terrible

Jennifer

Se hospedó 3 noches en marzo de 2024
Respuesta de General Manager, el 24 abr. 2024
Thank you for taking the time to leave us with a rating Jennifer. We would love to hear what we could have done to improve your stay. Thank you for choosing West Edmonton Mall Inn and hoping to hear from you soon.

4/10 Malo

CHI NGO

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The entire building is dirty.
Se hospedó 3 noches en marzo de 2024
Respuesta de General Manager, el 3 abr. 2024
Thank you for taking the time to leave a review of your recent stay at West Edmonton Mall Inn. We are sorry to hear that we did not meet all of your expectations and we apologize for any inconvenience this may have brought your stay. We will be sure to share your valuable feedback with the rest of our team so we can identify the areas we can elevate the guest experience. Thank you for choosing West Edmonton Mall Inn and we hope to welcome you back in the future.

6/10 Aceptable

Marina

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicios
We had a hard time finding the mini fridge. Continental breakfast was so crowded that we couldn’t get in. One of our phones was stolen in the parking lot and the cctv was in use ‘for something else’ so nothing could be done. Overall there were some things that could have been better.
Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager, el 3 abr. 2024
Thank you for taking the time to leave a review of your recent stay at West Edmonton Mall Inn Marina. We are sorry to hear that we did not meet all of your expectations and we apologize for any inconvenience this may have brought your stay. We will be sure to share your valuable feedback with the rest of our team so we can identify the areas we can elevate the guest experience. Thank you for choosing West Edmonton Mall Inn and we hope to welcome you back in the future.