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Opiniones de The Kings Arms

3.5 out of 5
The Kings Arms
5-6 High Street, Egham, England

Opiniones

9.4

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 87 de 117 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 22 de 117 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 5 de 117 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 2 de 117 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 1 de 117 opiniones" "

9.8/10

Limpieza

9.4/10

Servicio y personal

8.8/10

Servicios

9.6/10

Condiciones de la propiedad

9.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Saxon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Fantastic pub with lovely rooms in Egham town centre. Great for Windsor and Heathrow. Really good value
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Paul

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024

2/10 Terrible

Jason

Le gustó: Limpieza
No le gustó: Comodidad de las habitaciones
A hard review to have to leave...
This is a very difficult review to have to leave to be very honest! The Kings Arms is a very nice place, and there is a lot to like. The food is very good and the staff were, by and large, excellent! But this was a rare night away from the kids for me and my wife. And unfortunately we encountered a number of problems with our room which ultimately meant a not so enjoyable and restful nights sleep! Things happen, I get that. But how we deal with them and try to resolve them, is how we are remembered. Disappointly, the problem resolution was unsatisfactory, as was the case afterwards too! Admittedly, they apologised, and offered us a discount on our next meal there. But this was meant to be a special night away, and as such, with the issues we encountered, I would have expected more. They wanted to show us what they can do to make it right, then a refund or replament night away would have been the least they should do. But what do we know. We're just the customers, the customers who spent on a night away, drinks and a meal. Can't help but feel disappointed with the outcome. It's left a sour taste, when there was a great opportunity to put it right! As I say, a lot to like. Just not when it comes to problem management! Such a shame!!
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Chandeep

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Laura

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Claire

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Paul

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent place to stay
Lovely comfortable well presented place to stay and the staff were very helpful, breakfast choice excellent and the food was presented and served to a high standard
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Martin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Ben

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
all staff made a real effort to please
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Fola

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property was very good and every thing had a touch of class about it. The amenities were very good, shower pressure in the room was great, the environment was clean and the bed was comfortable. Breakfast was cooked to order and staff were very friendly. The only negative at this property is the boiler constantly making noise every hour which meant we did not have a good sleep in the room (Mowbray)
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

DEBRA

Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Neil

Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

diane

Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

David

Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Angela

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful boutique hotel with lovely restaurant and bar. Probably need to book as very busy. Hotel pillow to hard but replacement soft pillow was available and shower head needs changing (which is being addressed). King size bed with a pull out mattress if needed. Would defo stay again
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Katie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Stay near Heathrow
Overnight stay before flight from Heathrow. This pub/hotel beats the faceless airport chain hotels hands down. Only 25 mins to terminal Public areas and rooms done in a very lovely style and comfortable. Only niggle is that our room was at the front facing a busy road and as summer heatwave 2 had hit we needed to keep windows open so it was quite noisy.
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Alma

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

John

Le gustó: Limpieza y comodidad de las habitaciones
Stink
Horrible small in bar area - not sure if it was stale fliers or blocked drains
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Manfred

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Warm welcome and helpful
Se hospedó 1 noche en julio de 2023

8/10 Bueno

J

Se hospedó 1 noche en julio de 2023

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Absolutely fantastic hotel and hospitality from Charlotte and the team. We cannot wait to visit again!
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Sally

Se hospedó 1 noche en junio de 2023

10/10 Excelente

Helen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Miss Laura SR

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2023

8/10 Bueno

Alison

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Debbie

Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Ronald

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff are kind and polite during our 3 night stays. The room is amazing! I love the English decor I highly recommend to experienced a night stay here to London traveler.
Se hospedó 3 noches en mayo de 2023

10/10 Excelente

Sandra

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We booked 1 night at The King's Arms on our way from the western countryside to London Heathrow for departure. The staff were friendly, the food in the restaurant was exceptionally good - Lamb Chops in the evening with a fine bottle of French red, lovely English breakfast in the morning. The room was comfortable, with upscale furnishings, a fantastic shower, and a hand-held bidet! Highly recommend!
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Lorraine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing pub, food, room and staff, a must stay!
We booked this location as we spent the day at Thorpe park and just wanted somewhere to stay for the night and have something to eat. We weren’t expecting it to be so nice. The pub is beautiful. Inside the decor is second to none, there is thought in every detail. Our room was gorgeous. Loved the little touches, including the complimentary gin. The bed was so comfortable, the shower was amazing and everything was just perfect. We also ate at the pub and sat in the menagerie which was just so different. We had an amazing 3 course meal. The staff were fantastic, nothing was too much trouble. We would love to return and would highly recommend it for a nights stay.
Se hospedó 1 noche en abril de 2023

10/10 Excelente

Tyler

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en abril de 2023

10/10 Excelente

Michelle

Se hospedó 1 noche en abril de 2023

4/10 Malo

Harold

Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicio y personal y servicios
The service in the dining room was very poor. We had to wait for nearly one hour for our evening meal. The bathroom had limited privacy as it had glass door and window. This will look all right in a showroom, but not practical. Overall the stay was pleasant.
Se hospedó 2 noches en marzo de 2023

10/10 Excelente

beth

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had an issue with the Hot Water in our room and were promptly upgraded to a Beautiful roomy suite!
Se hospedó 1 noche en marzo de 2023

10/10 Excelente

L

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Really comfortable room with everything I needed and some nice personal touches. Friendly staff - I would definitely stay here again.
Se hospedó 1 noche en febrero de 2023

10/10 Excelente

Roseanne

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Had a very relaxing stay in the Mowbray room. It was more spacious than expected and spotlessly clean. Loved the roll top bath (only gripe would be that the water wasn’t as hot as I’d like). The bed was comfy and complimentary tipple was a nice touch. Breakfast was delicious, would have liked a continental offering (pastries, cereals etc) but the cooked breakfast was plenty.
Se hospedó 1 noche en febrero de 2023

10/10 Excelente

Margaret

Se hospedó 1 noche en febrero de 2023

10/10 Excelente

Lee

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Gorgeous boutique hotel
What a beautiful little hotel this is. Such a friendly welcome, and the room (including a small 'sitting room') was really lovely, including lots of little details such as some sloe gin and 'lavender sleep spray'. I was very sorry that I was on a business trip and only staying one night. The only downside to be aware of is that the hotel is next to a busy road, and so if you're a light sleeper it might not suit you. The room, helpfully, had ear plugs but I couldn't use them because I needed to hear my alarm in the morning.
Se hospedó 1 noche en enero de 2023

4/10 Malo

Gareth

Viaje de negocios
Le gustó: Limpieza, servicios, condiciones de la propiedad
No le gustó: Servicio y personal
Great rooms and excellent food

8/10 Bueno

Young, Annandale

Le gustó: Servicio y personal

10/10 Excelente

Edward

Se hospedó 1 noche en octubre de 2022

10/10 Excelente

Jane

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very beautiful
Hotel room was beautiful and staff were lovely. Only downside of the room was the shower doesn’t really get hot but imagine that was a environmental thing. The room was stocked with everything you would need, a great mixture of hot and cold drinks. SmartTV was great. Breakfast was lovely. Lot of options, somethings weren’t included with the breakfast like fruit juices. Very convenient if going Thorpe Park, 10 mins away.
Se hospedó 1 noche en octubre de 2022
Respuesta de Charlotte, el 31 oct. 2022
Hi Jane, Thank you so much for your lovely comments on your stay with us here at The Kings Arms.I will pass your feedback to our maintenance team re the shower for them to investigate We look forward to welcoming you back soon Many thanks Charlotte and the Team

8/10 Bueno

Barry

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Birthday Day Trip
Staff were excellent, evening meal and breakfast was really lovely. The room was decorated beautifully. Only negative was the bed was very firm which meant I didn’t sleep very well and there was a green light in the ceiling which was bright with all the other lights off which disturbed mine and my husbands sleep.
Se hospedó 1 noche en octubre de 2022

10/10 Excelente

Clare

Se hospedó 1 noche en octubre de 2022
Respuesta de JB, el 10 oct. 2022
So glad you enjoyed your stay.Hope to welcome you back to the Kings Arms in the not too distant future.The Kings Arms Team

8/10 Bueno

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Egham stay
Very pleasant overnight stay. Dining very good
Se hospedó 1 noche en septiembre de 2022
Respuesta de JB, el 10 oct. 2022
So glad you enjoyed your stay with us.Kind RegardsKings Arms Team

8/10 Bueno

Karen

Se hospedó 1 noche en septiembre de 2022
Respuesta de JB, el 10 oct. 2022
Glad you enjoyed your stay.Look forward to welcoming you back to the Kings Arms in the not too distant future!Kind RegardsThe Kings Arms Team

10/10 Excelente

Deborah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very enjoyable stay
Excellent customer service. Every member of staff was helpful and welcoming.
Se hospedó 1 noche en septiembre de 2022
Respuesta de JB, el 10 oct. 2022
Thank you! Look forward to perhaps welcoming you back to the Kings Arms in the not too distant future.Kind RegardsThe Kings Arms Team

8/10 Bueno

Paul

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Our Stay
Se hospedó 1 noche en septiembre de 2022
Respuesta de Charlotte , el 8 sept. 2022
Hi Paul Thank you for your review, we hope to welcome you back to the Kings Arms in the FutureCharlotte and The Kings Arms Team

10/10 Excelente

JF

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very comfortable, full of character and charm
Comfortable, well-equipped, spacious room and ensuite in an older pub that was tastefully decorated and the staff were friendly and very helpful. The food in the hotel was also excellent. All-in-all a very pleasing experience. The perfect place to stay if you need to be near the airport for an early flight, full of character - more preferable than an airport hotel.
Se hospedó 1 noche en agosto de 2022
Respuesta de JB, el 1 sept. 2022
So glad you enjoyed your stay at the Kings Arms.We look forward to welcoming you back perhaps in the not too distant future.Kind RegardsCharlotte, Jonathan & The Team

10/10 Excelente

Vinod

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Ideal location, friendly staff, fast check in
Se hospedó 1 noche en agosto de 2022
Respuesta de JB, el 13 ago. 2022
Thank you! So glad you enjoyed your visit to the Kings Arms. Look forward to welcoming you back to the Kings Arms on perhaps a future occasion. Kind Regards Charlotte, Jonathan & The Team

10/10 Excelente

Niels Søndergaard

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We stayed here for an evening before flighing onwards from Heathrow. Nice little hotel and town. Can recommend.
Se hospedó 1 noche en julio de 2022
Respuesta de JB, el 23 jul. 2022
Thank you. We are so glad you enjoyed your stay with us at the Kings Arms. Hope to perhaps welcome you back on a future occasion. Jonathan & the Team