2/10 Terrible
AIDA
29 oct. 2016
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Stay away
I don't understand how anyone can give a positive review about this place. We have booked a 7 night stay, only to check out 2 hours after arriving. The place is horrific. I walked into a room slightly bigger than a bathroom, with two beds taking up an entire room. There's about a foot of space between the beds and around each bed, not enough space to walk freely, yet alone unpack your luggage. The beds were hard, basic, and yellow stains on the bedsheets. The bathroom shower was yellow and a toilet had a bucket of water next to it, I'm assuming for flushing. The whole place is extremely outdated and not suitable to accommodate a human being. We were told the Wifi is "cut off" and no other explanation was given. We checked out two hours later, losing our money (at that point it didn't even matter), but we had to get out of there. The owner, Lorna, was the most uncivilized person I have ever met. She made sure she shouted "no refund" as we were leaving. Please, do yourself a favor and pick another place. If possible, wait until you arrive to El Nido and check out the room before paying for It.