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Opiniones de Motel 6 Elk City, OK

2 out of 5
Motel 6 Elk City, OK
2604 East Highway 66, Elk City, OK

Opiniones

6.4
Puntuación de 10, es decir, Excelente. Basada en 51 de 284 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 81 de 284 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 54 de 284 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 52 de 284 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 46 de 284 opiniones" "

6.6/10

Limpieza

7.6/10

Servicio y personal

5.4/10

Servicios

6.0/10

Condiciones de la propiedad

5.0/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Rocio

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
No lo recomiendo para NADA.
Pésimo. No había agua caliente en la ducha.

2/10 Terrible

Griselda

Viaje en grupo, Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Usually, if I don't have something nice to say, I wont. This will be one of my few exceptions. Starting at the lobby, the desk clerk was pretty friendly when first checking in. There is a large "NO REFUNDS" sign at check-in. The lobby smelled of a mix of humidity and cigarettes... place needs to be urgently aired out. The first room I got was absolutely filthy. The beds had hair on them, the sheets were dirty and stained. The restroom was even worse. I asked the desk clerk for a new room. The second room was better but not by much. The beds were also covered in hair, the sheets were stained, and sheets had cigarette burns. The restroom was also extremely filthy. Luckily, I always carry lysol wipes and tried to make the most out of the situation... It seemed like the room had not been cleaned in MONTHS!!! It was so gross!!! I requested clean sheets, and apparently, it was a hard feat to accomplish, filled with annoyance and sarcasm. My husband and friend made the beds with the clean sheets and we called it a night. This was the worst hotel/motel stay ever. I want a refund so bad. As for the manager, you're welcome. We left the room cleaner than when we arrived.
Respuesta de Brand Experience Team, el 23 abr. 2024
Hi Griselda,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

2/10 Terrible

Scott

Viaje de negocios
No le gustó: Servicios
3:30 AM wake up call to trashy arguments
Se hospedó 1 noche en febrero de 2024
Respuesta de Brand Experience Team, el 12 mar. 2024
Hi Scott,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6

4/10 Malo

Chris

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza
Not very clean. No wash cloths, no soap for hands or shower. No matter, there was no hot water either.
Se hospedó 1 noche en febrero de 2024
Respuesta de Brand Experience Team, el 12 mar. 2024
Hi Chris,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excelente

Rebel, Spencer

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024

4/10 Malo

Cliente verificado

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Esequiel

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

4/10 Malo

Markley

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Front desk was very nice and very helpful 👍👍
Se hospedó 1 noche en noviembre de 2023
Respuesta de Brand Experience Team, el 7 dic. 2023
Hi Markley,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

2/10 Terrible

Gulnaz

Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Raymond

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
This is why it was $51 nothing special. A place to sleep. Very outdated. It’s ok
Se hospedó 1 noche en noviembre de 2023
Respuesta de Nancy Y., el 28 nov. 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excelente

Sue

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The location is easy to get to. The staff is kind and courteous. The room is spacious and clean.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Brand Experience Team, el 20 nov. 2023
Hey Sue, thanks for taking time to share your review. We appreciate your support.Lilith#Team6

2/10 Terrible

Lucia

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Don't waist your money.
The room was dirty and dead roaches all over the floor with cheerios. The bathroom smelled like mold and dampened.
Se hospedó 1 noche en octubre de 2023
Respuesta de Nancy Y., el 6 nov. 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

Jesus

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
Room was clean but bed cover had holes. The lobby and halls smelled of cigar smoke and lobby area smelled of marijuana constantly. The halls looked dirty and the hall ceilings had water damage. Booked a non smoking room but could still smell smoke either from next door or halls. Walls are thin and could hear and literally feel the bumps from wall against our bed. There’s a sign in the lobby that says no refunds or else I would’ve stayed somewhere else, good thing it was a one night stay.
Respuesta de Brand Experience Team, el 25 oct. 2023
Hi Jesus,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

10/10 Excelente

Bruce

Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Michella Deneen

Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Give Debbie a RAISE
We broke down about 20 miles from this town. We were hot and tired and so sad. Debbie and her crew made everything perfect. I cannot rave enough about her and the rest of the folks at this motel. The room is a better one for Motel 6. Not perfect, but I love that I can bring my Chihuahua's. I am so thankful for these people. I will definitely stay here in the future
Se hospedó 1 noche en septiembre de 2023
Respuesta de Brand Experience Team, el 9 oct. 2023
Hi MichellaWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Staff very pleasant and very helpful. This was not a pleasure trip unfortunately. Everything good thanks
Se hospedó 1 noche en agosto de 2023
Respuesta de Nancy Y., el 5 sept. 2023
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

2/10 Terrible

Dwight

Viaje de negocios
No le gustó: Limpieza, servicios, condiciones de la propiedad
The place was a mess very noisy. advertised breakfast had none. the drive had potholes. wasn't up to grade as for as other motel 6, I have stayed at.
Se hospedó 1 noche en agosto de 2023
Respuesta de Brand Experience Team, el 28 ago. 2023
Hi Dwight,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

yolanda

Viaje familiar, Viaje familiar con niños
No le gustó: Limpieza, servicios, condiciones de la propiedad
this hotel was a VERY dirty experience. The blankets and sheets were disgusting and very worrisome to sleep on. The WHOLE hotel smelled like cigarettes when it’s supposedly a “no smoke zone” 1/10 experience would definitely not recommend.
Se hospedó 1 noche en agosto de 2023
Respuesta de Nancy Y., el 16 ago. 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

10/10 Excelente

Scott b

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
Very happy we chose to stay here. Traveling on motorcycles, front desk lest us park them by front window so they could keep an eye on them. I’m insulin dependent. The person that checked us in assisted on getting my ice packs froze again. Plus had one that fit my cooler well and donated it to me. Everyone here has been really nice. They’re trying to keep the old building in good condition. The sheets and towels were clean.
Se hospedó 1 noche en julio de 2023

8/10 Bueno

cecilia

Viaje de negocios, Viaje en pareja
The hotel is dated but my room was clean with A/C, tv that worked and a very good hot shower! The stairway area definitely needed cleaning. Parking lot in and out areas could have the pot holes fixed (they are rather large). It was a great location for my business and excellent price!
Se hospedó 2 noches en julio de 2023
Respuesta de Brand Experience Team, el 26 jul. 2023
Hi Cecilia, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

4/10 Malo

Maricel

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Greg

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The room was clean, the price was very reasonable. Would stay there again
Se hospedó 1 noche en julio de 2023
Respuesta de Brand Experience Team, el 18 jul. 2023
Hi Greg,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

8/10 Bueno

Jennifer

Viaje familiar
Le gustó: Servicio y personal y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2023

8/10 Bueno

Melissa

Se hospedó 1 noche en junio de 2023

2/10 Terrible

Abdelkader

No le gustó: Limpieza y condiciones de la propiedad
Not clean
Se hospedó 1 noche en junio de 2023
Respuesta de Brand Experience Team, el 11 jul. 2023
Hi Abdelkader, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Maz K. #Team6

10/10 Excelente

fuquan

Le gustó: Servicio y personal
条件一般
Se hospedó 1 noche en junio de 2023
Respuesta de Brand Experience Team, el 11 jul. 2023
こんにちは旅行者、完璧な評価をありがとう!Maz K. #Team6

4/10 Malo

Julie

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Don’t do it
This poor old hotel needs shut down. It’s worn out, several rooms padlocked from the outside. I can only imagine how bad they must be inside. Our curtains were missing so many fasteners missing there were 6 inch gaps on each side. I kid you not, there were clothes bands aids covering the holes in the side of the bath tub.
Se hospedó 1 noche en junio de 2023
Respuesta de Nancy Y., el 5 jul. 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

2/10 Terrible

Robert

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Room was filthy, used a sleeping bag
Respuesta de Brand Experience Team, el 26 jun. 2023
Hi Robert,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

2/10 Terrible

james

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Worst Hotel Ever
Words can not describe what happened. Arrived at 10:15PM. Employee affront door smoking . He could not get computer started, could not find reservations (had redeemed free night ).Suggested I pay him at a "discounted rate". I refused, then he questioned if I was at correct hotel, had correct date on reservation. I Had to provide printed copy. He then called someone. On my printed copy, he was so high, could not located check in date, or actually Motel 6 name ! This went on for 20 minutes ! He was so messed up, confused my State drivers license ID for a hotel room key !. Finally he let me check in after 25 minutes of his antics. Told him I was tired, been driving for over 13 hours . Now the room : numerous dead cockroaches, human blood on table leg, trash still in can from previous guest. Had I not been so beat tired , would have left.This employee should be discharged . This is the worse experience I've ever had at a Motel6 , or a reservation with Hotels.Com ! Have pictures to back up my allegations . Will file a complaint with Motel6 corporate and Hotels.Com , as I'm a gold member. Do NOT STAY at this place in ELK CITY OK.
Se hospedó 1 noche en junio de 2023
Respuesta de Brand Experience Team, el 26 jun. 2023
Hi James,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

2/10 Terrible

Jessica

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Not recommended
Ended up leaving to find a different hotel to stay at. The building was in terrible shape, no signs, the rooms had beds that were filled with cigarette burns. Did not make us comfortable so we left.
Se hospedó 1 noche en marzo de 2023
Respuesta de Brand Experience Team, el 3 abr. 2023
Hi Jessica,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

10/10 Excelente

Cory

!
Se hospedó 1 noche en febrero de 2023
Respuesta de Nancy Y. , el 23 feb. 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excelente

Cory

Se hospedó 1 noche en enero de 2023

8/10 Bueno

Nancy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad

2/10 Terrible

Kato

4/10 Malo

Linda

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Back door didn't close. Floors gritty. Stain on bedspread.
Se hospedó 1 noche en octubre de 2022
Respuesta de Brand Experience Team, el 27 oct. 2022
Hi Linda,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

4/10 Malo

john

Viaje con mascota, Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
The staff was nice but the facility is disgusting. The room had an odor of urine, the floors were sticky, the bathroom was unclean and the tub had peeling paint. The ice machine was broken.
Se hospedó 1 noche en septiembre de 2022
Respuesta de Nancy Y., el 30 sept. 2022
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 Malo

loraine

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Stay away.
I have pics of all this. Blood on bathroom wall. Shower had 4 hairs, used bar of soap on upper edge of shower, showerhead pipe was disconnected, you could see into the wall where it was disconnected. Toilet bowl was black from hard water or not being cleaned. Strange people wandering about looking into cars. One person stumbled into a car with flat tires and passed out.
Se hospedó 1 noche en agosto de 2022

6/10 Aceptable

Kimberly

Viaje familiar con niños
No le gustó: Limpieza, servicios, condiciones de la propiedad
Overall for a one night stay it’s okay, being entirely honest this place is very run down and not properly maintained. Outlets are so worn they won’t hold a plug, have signs of sparking or small burns around the outlets. The room wasn’t cleaned well and appeared to have left over mess from previous occupants that wasn’t cleaned. The lights would flicker before staying on, the bathroom vent didn’t work. The bathroom was not properly cleaned and the shower curtain had what I hope was either mud or chocolate staining all over it. There were nail holes all in the walls that were poorly fixed and very obvious. The room came with a little fridge (clean) and a dirty microwave. It’s not the worst place to stay if you’re on a very strict budget but not the nicest either. The entire building has a weird smell to it and seemed the vending machines and ice were out of order.
Se hospedó 1 noche en julio de 2022

4/10 Malo

edwin

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
none
You get what you pay for.
Se hospedó 2 noches en julio de 2022

2/10 Terrible

Robert

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2022

8/10 Bueno

Mark

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2022
Respuesta de Nancy Y., el 2 jun. 2022
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y. #Team6

10/10 Excelente

Matthew

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The rooms were nice, but the area around the property wasnt great.
Se hospedó 1 noche en marzo de 2022
Respuesta de Brand Experience Team, el 2 may. 2022
Hi Matthew, Thank you for the wonderful rating! Lilith #Team6

4/10 Malo

Shonda

Viaje en pareja, Viaje familiar, Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Hot water didn't work. Smelled like smoke and weed in the whole building. Walls are super thin. Was woken up by children screaming and loud adults at the front desk. We wont be staying here again
Se hospedó 2 noches en abril de 2022
Respuesta de Brand Experience Team, el 2 may. 2022
Hi Shonda, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Lilith #Team6

2/10 Terrible

Grant

Se hospedó 3 noches en febrero de 2022

2/10 Terrible

Julia

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
I didn't even stay at the hotel because the front desk lady Swore up and down she didnt have my reservation. I demand a refund
Se hospedó 3 noches en diciembre de 2021
Respuesta de CM - Guest Relations Manager, el 5 ene. 2022
Dear Julia, Thank you for your feedback and I am sorry that your experience has been very unpleasant. Customer service is one of our top priorities and we would never want any of our guests to be treated rudely. We will speak to the staff in question to ensure that our customer service standard would be re-imposed, and for this situation to never happen again. Sincerely,

2/10 Terrible

Felicia

Se hospedó 1 noche en noviembre de 2021

2/10 Terrible

cindy

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza
Dirty, dumpy, women yelling and arguing at 2am right by our room.
Se hospedó 1 noche en octubre de 2021
Respuesta de CM - Guest Relations Manager, el 26 oct. 2021
Dear cindy, Thank you for leaving us a review. Allow me to apologize on behalf of our hotel for all the issues that you have faced during your stay. We aim to provide a satisfactory and enjoyable experience to our guests. The problems that you have reported will be investigated for appropriate resolutions. We hope we can get a chance to replace this experience of yours with a more pleasant one. Sincerely,

2/10 Terrible

Monica

Se hospedó 1 noche en octubre de 2021

8/10 Bueno

Terence

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
All good
Se hospedó 1 noche en septiembre de 2021
Respuesta de CM - Guest Relations Manager, el 14 oct. 2021
Dear Terence, We are happy to learn that every aspect of your stay has been good. It has been our pleasure serving you and rest assured we will use your positive feedback as a motivation to provide even more exceptional service. We hope to see you again. Sincerely,

8/10 Bueno

Ann

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Really nice people running this M6
Se hospedó 4 noches en septiembre de 2021
Respuesta de CM - Guest Relations Manager, el 13 sept. 2021
Dear Ann, Thank you so much for your compliment! I will gladly share this to the entire team, and they surely have more encouragement to continue with our efforts to provide great service. We hope to see you again. Sincerely,