Vista frontal de la propiedad

Opiniones de Home Away Suites

2.5 out of 5
Home Away Suites
5103 W. Owen K Garriott, Enid, OK

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 347 de 573 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 153 de 573 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 34 de 573 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 18 de 573 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 21 de 573 opiniones" "

9.0/10

Limpieza

9.0/10

Servicio y personal

8.8/10

Servicios

9.0/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

4/10 Malo

Ricardo

Viaje familiar, Viaje familiar con niños
No le gustó: Limpieza
la habitacion tenia un olor horrible la carpeta sucia el baño lleno cabellos y sucio
Se hospedó 1 noche en octubre de 2023
Respuesta de Chelsea- General Manager , el 7 nov. 2023
Ricardo, it saddens us to hear that you did not enjoy your stay with us. Please know that you can always contact our 24 hour front desk for any issues and concerns, we are here to help and assist you during your stay with us.

10/10 Excelente

Domingo

Viaje en grupo
Le gustó: Servicios
Muy bueno
Se hospedó 2 noches en octubre de 2023
Respuesta de Chelsea- General Manager , el 19 oct. 2023
Thank you Domingo for your rating!

8/10 Bueno

Jose

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2019
Respuesta de Dee, el 29 oct. 2019
Thank you for making time in your busy day to post your review. Please let us know how we can improve your experience and earn your 5 star rated experience.

10/10 Excelente

James P

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very quiet and centrally located
Se hospedó 6 noches en abril de 2024
Respuesta de Chelsea- General Manager , el 30 abr. 2024
Thank you for you review and rating!

10/10 Excelente

Bruce

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Chelsea- General Manager , el 30 abr. 2024
Thank you for your wonderful rating!

2/10 Terrible

Ashley

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I had someone booked the room for me over the phone and everything was paid over the phone I went in to get my room and I was denied I was told that since I did not have the credit card present that they could not validate my confirmation or anything and I asked them to cancel the reservation and they told me I had to get in touch with Expedia they were very unprofessional and I do not recommend
Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk , el 8 abr. 2024
We do apologize, but upon looking at your reservation it was not prepaid. Due to safety precautions, we must check to see if the card matches the person checking in or we must have a credit authorization from the card owner. Due to you not being able to provide us with either of those options we had to politely decline.

8/10 Bueno

Tricia

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Overall nice place to stay, our room was clean except under the beds. House keeping needs to check under beds our room had food under the beds
Se hospedó 1 noche en abril de 2024
Respuesta de Chelsea- General Manager , el 10 abr. 2024
Thank you Tricia for your review and for bringing your concerns to our attention, we will be addressing this with our staff.

10/10 Excelente

Philip

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very clean and quiet and minutes from where we had to be. We loved it.
Se hospedó 5 noches en marzo de 2024
Respuesta de Chelsea- General Manager , el 10 abr. 2024
Thank you Philip for sharing your feedback with us!

10/10 Excelente

Gary

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We have stayed here a couple times, we like that it is clean, friendly and convenient to many places. We will stay again!
Se hospedó 5 noches en febrero de 2024
Respuesta de Chelsea- General Manager , el 7 mar. 2024
Gary, thank you for taking the time to share you review with us!

10/10 Excelente

chad

Viaje en grupo
Le gustó: Limpieza
1
Se hospedó 3 noches en noviembre de 2023
Respuesta de Chelsea- General Manager , el 7 mar. 2024
Thank you Chad for your wonderful rating!

8/10 Bueno

Robert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Chelsea- General Manager , el 7 mar. 2024
Thank you Robert for you rating!

10/10 Excelente

harvey

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 4 noches en enero de 2024
Respuesta de Chelsea- General Manager , el 25 ene. 2024
Thank you Harvey for your rating!

10/10 Excelente

harvey

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 6 noches en enero de 2024
Respuesta de Chelsea- General Manager , el 25 ene. 2024
Thank you Harvey for your rating!

4/10 Malo

Tanner

Se hospedó 2 noches en enero de 2024
Respuesta de Chelsea- General Manager , el 7 mar. 2024
Thank you Tanner for your rating.

10/10 Excelente

Susan

Viaje familiar
Great Experience
Amazing staff, conveniently located to restaurants, Aldi & Walmart. We will stay again! Oh and awesome refrigerator in the room!!!
Se hospedó 3 noches en enero de 2024
Respuesta de Chelsea- General Manager , el 25 ene. 2024
Susan, thank you so much for your wonderful rating and kind words, we hope to see you again soon!

10/10 Excelente

Anais

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly
Se hospedó 2 noches en enero de 2024
Respuesta de Chelsea- General Manager , el 25 ene. 2024
Anais, thank you for your rating!

6/10 Aceptable

Andrew

Viaje familiar
Le gustó: Servicio y personal y comodidad de las habitaciones
No le gustó: Limpieza
Se hospedó 1 noche en diciembre de 2023
Respuesta de Chelsea- General Manager , el 25 ene. 2024
Thank you Andrew for your rating

10/10 Excelente

Tanya

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We brought dogs with us, and quite often we get smelly run down rooms when we travel with them, but not here. We got a quality room and didn’t feel as if we were 2nd class because of the pets.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Chelsea- General Manager , el 29 dic. 2023
Dear Tanya, thank you for sharing your wonderful experience with us! We understand that pets are family and love to welcome all our furry guests! We work hard on maintaining the upkeep of our facility to ensure that we are accommodating all our guests.

8/10 Bueno

Katrina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Respuesta de Chelsea- General Manager , el 7 mar. 2024
Thank you Katrina for your rating!

6/10 Aceptable

Kent

Viaje de negocios
Le gustó: Limpieza y servicio y personal
No le gustó: Comodidad de las habitaciones
Be Sure And Take Your Own Pillow!
The night clerk was very cordial and accommodating. When it came time to go to bed, I found that the bed was very hard and the three (3) pillows on my bed were also very hard and extra firm! As a result, I could not get to sleep for about three hours. I finally got out of bed and went to the bathroom to retrieve a bath towel which I double-folded under my head as a makeshift pillow. Losing three hrs. of rest did hot make for a pleasant night's rest!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Chelsea- General Manager , el 29 dic. 2023
Dear Kent, thank you for taking the time to share your experience with us. It is unfortunate that you did not get a good nights sleep, I am sorry to hear that our pillows were not to your liking. Please know that you can always contact the front desk for extra pillows or linen at any time during your stay.

10/10 Excelente

Britni

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean rooms and staff was so kind and friendly! Coffee was hot and full! Lobby was beautiful and comfortable. The rooms and beds were relaxing and we slept great!
Se hospedó 1 noche en noviembre de 2023
Respuesta de Chelsea- General Manager , el 4 dic. 2023
Britni, thank you so much for your wonderful review and kind words! We are thrilled to hear that you enjoyed your stay with us, we hope to see you again soon!

8/10 Bueno

Denaye

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff eas polite and efficient.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Chelsea- General Manager , el 4 dic. 2023
Thank you Denaye for your review!

10/10 Excelente

John

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Relatively new looking in many areas. My bathroom could have benefited from a bit of fresh paint.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Chelsea- General Manager , el 4 dic. 2023
Thank you John for your awesome review and rating!

10/10 Excelente

Shane

Se hospedó 1 noche en noviembre de 2023
Respuesta de Chelsea- General Manager , el 29 dic. 2023
Thank you Shane for your wonderful rating!

8/10 Bueno

Katrina, waukomis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We stay here about once a month to visit family & continue coming here due to the cleanliness and staff.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Chelsea- General Manager , el 7 nov. 2023
Thank you Katrina, we love to see our returning guests! Hope to see you again soon!

10/10 Excelente

Timothy J., Amarillo

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
kitchen suite
Se hospedó 1 noche en octubre de 2023
Respuesta de Chelsea- General Manager , el 7 nov. 2023
Thank you Timothy J for your awesome rating!

10/10 Excelente

Wesley

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We were pleasantly surprised and impressed. Great stay!!
Se hospedó 1 noche en octubre de 2023
Respuesta de Chelsea- General Manager , el 7 nov. 2023
Thank you Wesley, we are completely thrilled to hear that you enjoyed your stay with and are looking forward to seeing you again soon!

10/10 Excelente

Mary

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I like that I like my room on first floor and they always do their best to put me there the staff is very friendly And always helpful thanks to u all
Se hospedó 2 noches en octubre de 2023
Respuesta de Chelsea- General Manager , el 7 nov. 2023
Thank you Mary for taking the time to share your feedback with us, we always strive to make sure our guest are completely satisfied with their stay.

10/10 Excelente

Deborah

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Do Yourself a Favor: STAY HERE!!!
This hotel FAR EXCEEDED my expectations!!! Clean, comfortable, and they provided amenities for the kitchen and bathroom!! What a fantastic experience!!!
Se hospedó 2 noches en octubre de 2023
Respuesta de Chelsea- General Manager , el 7 nov. 2023
Dear Deborah, on behalf of all of Home Away Suites team, we would like to thank you for your wonderful review and kind words! We love to see that we have exceeded all your expectations and hope to see you again!

2/10 Terrible

tiffany

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Thought it was pet free n had to leave due to so many animals my allergies I couldn’t breath
Se hospedó 1 noche en octubre de 2023
Respuesta de Chelsea- General Manager , el 19 oct. 2023
Dear Tiffany, we apologize for the inconvenience of the misunderstanding, but it is stated on all websites that we are indeed a pet friendly property. We did however have more pets this past weekend than usual due to the Enid Dog Show. Please feel free to contact the hotel directly if you have any further questions.

10/10 Excelente

Gloria

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en julio de 2023
Respuesta de Chelsea- General Manager , el 19 oct. 2023
Thank you for you fabulous rating!

10/10 Excelente

Belinda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2023
Respuesta de Chelsea- General Manager , el 10 oct. 2023
Thank you Belinda for your amazing rating!

10/10 Excelente

GORDONA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
-
Se hospedó 1 noche en septiembre de 2023
Respuesta de Chelsea- General Manager , el 4 oct. 2023
Thank you Gordona for your rating!

10/10 Excelente

Quanwasabiii

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
nice and clean
Se hospedó 1 noche en septiembre de 2023
Respuesta de Chelsea- General Manager , el 4 oct. 2023
Thank you Quanwasabii for your review and rating!

6/10 Aceptable

Sierra

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
Unplanned situation..
The overall stay was great, the only complaint I have is, when I arrived I was told that the front desk clerk had made a mistake and given my rooms to someone else, the entire hotel was booked for the night. After about 30 minutes with no answers, she was able to get us rooms... the next morning I asked for a receipt, and they had charged us for the rooms that they chose for us (over $100 more). I'm still waiting for my refund... if you ever decide to stay here, make sure you call ahead of time and that your reservations are still there..
Se hospedó 1 noche en septiembre de 2023
Respuesta de Chelsea- General Manager , el 4 oct. 2023
Dear Sierra, thank you for sharing your experience with us, we apologize for the confusion. I was able to search your reservation and found that your two reservations were booked under different last names which caused confusion with other reservations. I am glad that we were able to get it situated and get you settled into your room for your stay.

10/10 Excelente

greg

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Chelsea- General Manager , el 15 sept. 2023
Thank you Greg for your wonderful rating!

10/10 Excelente

Donise

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Eventful stay
Our stay was interrupted by someone pulling the fire alarm and us evacuating the hotel. The clerk handled things as well as she could. We would stay here again as our room was nice and comfortable. The location is nice and easy to access. We had a problem with our microwave, but the desk clerk was nice enough to fix our tv dinners for us.
Se hospedó 1 noche en julio de 2023
Respuesta de Chelsea- General Manager , el 15 sept. 2023
Thank you Donise for sharing your experience with us, we appreciate your feedback and have brought your concerns to our maintenance team.

10/10 Excelente

Katrina, waukomis

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean, good location, great price.
Se hospedó 1 noche en agosto de 2023
Respuesta de Chelsea- General Manager , el 28 ago. 2023
Katrina, thank you for sharing your awesome review with us!

8/10 Bueno

LaLainya

Viaje con mascota
Le gustó: Limpieza y condiciones de la propiedad
What I did not like is that you can not get a late check-out, even if you pay extra. I didn't check IN until 3am
Se hospedó 2 noches en agosto de 2023
Respuesta de Chelsea- General Manager , el 23 ago. 2023
LaLainya, I apologize for any inconvenience this may have caused you. Our Check-In time is at 3 PM and our Check-Out time is at 11 AM, we do however offer a late Check-Out for 12 PM, upon request. If you have any questions please feel free to contact the hotel directly. Thank you.

8/10 Bueno

Chelsey

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very affordable for what you get! Clean rooms and welcoming staff.
Se hospedó 1 noche en agosto de 2023
Respuesta de Chelsea- General Manager , el 22 ago. 2023
Thank you Chelsey for taking the time to share your rating with us!

10/10 Excelente

Jovette

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
We’ll be back
The service was great and so was the room!
Se hospedó 1 noche en agosto de 2023
Respuesta de Chelsea- General Manager , el 22 ago. 2023
Jovette, thank you for your amazing rating!

6/10 Aceptable

Jon

Viaje de negocios
Le gustó: Servicio y personal y condiciones de la propiedad
No le gustó: Limpieza
Needs Deep Cleaning
Se hospedó 3 noches en julio de 2023
Respuesta de Chelsea- General Manager , el 15 sept. 2023
Thank you Jon for sharing your feedback with us.

4/10 Malo

Evan

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2023
Respuesta de Chelsea- General Manager , el 22 ago. 2023
Thank you Evan your rating.

4/10 Malo

John

No le gustó: Limpieza y condiciones de la propiedad
Too many things wrong with facility.
Se hospedó 5 noches en julio de 2023
Respuesta de Chelsea- General Manager , el 27 jul. 2023
John, thank you for reaching out to us, I would like to further discuss your concerns. I will reach out to you soon.

8/10 Bueno

Jordan

Le gustó: Limpieza, servicio y personal, servicios
This place is a great value, and was fairly clean. However, it is not a very well kept secret. It is quite popular with journeymen workers, so be prepared for a parking area full of big white pickup trucks covered in mud taking up two parking slots, and gruff bearded men calling their distant families on their cell phones on speaker mode at full volume in the lobby. This is definitely one of those places reminiscent of a man camp. The kitchen is a great amenity for those planning a longer stay. However, my room had a distinct odor of lots of meals cooked there over the years. It just depends on what the traveler needs.
Se hospedó 1 noche en julio de 2023
Respuesta de Chelsea- General Manager , el 27 jul. 2023
Dear Jordan, thank you for taking the time to share your feedback with us, where our facility is an extended stay, we do however get a variety of travelers, some long term and some just passing through. Our goal is always strive to make every stay accommodating for every guest. Please know that if you ever come across an issue or concern during your stay you can contact our 24/hour front desk staff. Safe travels!

10/10 Excelente

Teresa

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Our first room, the ac wasn’t working. We were able to change rooms without a problem.
Se hospedó 4 noches en julio de 2023
Respuesta de Chelsea- General Manager , el 21 jul. 2023
Thank you Teresa for sharing your experience with us! I am glad to hear that we acted quickly in resolving your issue.

2/10 Terrible

Dylan

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Check in service was absolutely horrible. Had a room last night and the check in was smooth and lady was super nice. Tonight’s experience was the complete opposite.
Se hospedó 1 noche en julio de 2023
Respuesta de Chelsea- General Manager , el 17 jul. 2023
Dylan, I do apologize that you did not receive the same check in experience as the first night, unfortunately due to most hotel policies, we require a credit card authorization form for guest checking in with credit cards that either are not present during the time of check in or the credit card's name does not match the name of the guest checking in. This policy is set in place for the the safety and security of all guests in involved and the hotel. If you have any further questions please feel free to contact me at the hotel directly. Thank you.

8/10 Bueno

Carol

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
it was pretty good
everything was pretty good, i do wish you all furnished blankets and tea bags.
Se hospedó 1 noche en julio de 2023
Respuesta de Chelsea- General Manager , el 13 jul. 2023
Thank you Carol for sharing your feedback with us! At Home Away Suites every room has individual blankets for each bed, we also have additional blankets to provide if requested. Our lobby provides complementary coffee and hot water with varieties of teas.

10/10 Excelente

Russell

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very comfortable and would stay there again
Se hospedó 5 noches en julio de 2023
Respuesta de Chelsea- General Manager , el 13 jul. 2023
Thank you Russell for your wonderful review!

8/10 Bueno

Gregory

Se hospedó 1 noche en junio de 2023
Respuesta de Chelsea- General Manager , el 17 jul. 2023
Thank you for your rating!