Exterior
Ver disponibilidad

Opiniones de Courtyard by Marriott Cincinnati Airport

3 out of 5
Courtyard by Marriott Cincinnati Airport
3990 Olympic Blvd, Erlanger, KY

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 396 de 790 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 266 de 790 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 66 de 790 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 37 de 790 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 25 de 790 opiniones" "

8.8/10

Limpieza

8.8/10

Servicio y personal

8.2/10

Servicios

8.6/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Enrique

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2022
Respuesta de Elizabeth Balcom, el 7 mar. 2022
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

6/10 Aceptable

Roberto

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Smelly Bed Cushions
The hotel is very comfortable, nice ammenities and their lunch área is one of the most comfortable I have seen for this level of hotel. BUT BUT, their bed cushions have this smell to them that is really uncomfortable. I just could not stay there again if they don´t fix this.
Se hospedó 3 noches en agosto de 2018
Respuesta de Phil, el 23 ago. 2018
Roberto, I am sorry to hear about the issues you experienced with your bed cushions. We pride ourselves in offering a clean, comfortable, and odor free bedding in each of our guest rooms and apologize for any problems you might of experienced. I welcome the opportunity to have you return to our facility so that we might provide you a better sleeping experience. Yours in Hospitality, Phil Klaus General Manager

10/10 Excelente

Marilyn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very nice hotel, shuttle to airport!
Se hospedó 1 noche en abril de 2024
Respuesta de Danielle W, el 30 abr. 2024
Thank you for taking the time to provide feedback about your stay. We are glad to hear that the hotel overall, as well as the shuttle service, were nice! We hope to see you again soon!

10/10 Excelente

Maria

Se hospedó 1 noche en abril de 2024
Respuesta de Danielle W, el 30 abr. 2024
Thank you for taking the time to review your recent stay with us. We are glad to see that you had a pleasant visit. We look forward to hosting you again.

10/10 Excelente

Dawn

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
From the moment I walked in the door the woman at the front desk was welcoming. I was able to check in 3 hrs earlier than the check in time! The room was very clean and up to date. The only I noticed was there was hair in the shower so I guess they slipped over cleaning that part. Overall would definitely recommend and would stay there again. Stay here it’s worth every penny!!!!
Se hospedó 1 noche en abril de 2024
Respuesta de Danielle W., el 30 abr. 2024
Thank you so much for taking the time to provide feedback about your stay. We are delighted to hear that our staff was welcoming upon your arrival and that we were able to accommodate an early check in for you. We do apologize for the cleanliness issue that you experienced and have shared that information with our housekeeping team. We look forward to your next visit!

8/10 Bueno

Terri

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything and everyone was excellent with the exception of a tub rather than walk-in shower.
Se hospedó 1 noche en abril de 2024
Respuesta de Danielle W., el 24 abr. 2024
Thank you for taking the time to provide feedback about your stay. We are delighted to hear that the hotel and associates provided you with a excellent experience! While we do try our best to accommodate all guest requests there are times we are unable to do so. We apologize that we were unable to provide you with a room that had a walk-in shower during your stay, but hope you will still consider us for your future travel needs!

8/10 Bueno

Christopher

Se hospedó 1 noche en abril de 2024
Respuesta de Danielle W. , el 12 may. 2024
Dear Christopher, Thank you for taking the time to review your stay. We are glad to see you enjoyed your stay. We hope to welcome you back soon. Thank You,

2/10 Terrible

Lindsey

Se hospedó 2 noches en abril de 2024
Respuesta de Danielle W. , el 12 may. 2024
Dear Lindsey, Thank you for taking the time to review your stay. We strive to ensure every guest has a wonderful experience during their stay and welcome any feedback you may have to help us improve the guest experience. Thank You

8/10 Bueno

Joan

Le gustó: Condiciones de la propiedad
Nice stay
Se hospedó 1 noche en abril de 2024
Respuesta de Danielle W. , el 24 abr. 2024
Thank you for taking the time to review our hotel. We are glad to hear that your stay with us was pleasant. We look forward to you next visit!

10/10 Excelente

Jason

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
After having to request a refund due to cleanliness issues at the nearby Holiday Inn, luckily this courtyard had a room available and the difference was night and day! The staff at the front desk were extremely friendly and accommodating of our situation and the room was very clean and had a gigantic TV, fridge, and microwave. It was an extra $50 compared to the nearby Holiday Inn, but not even a question if it’s worth it unless you don’t mind sleeping in unwashed sheets and non-vacuumed carpets with toe nail clippings from previous guests. Spend the extra money and stay at this hotel. You won’t regret it.
Se hospedó 1 noche en abril de 2024
Respuesta de Danielle W. , el 24 abr. 2024
Thank you taking the time to provide feedback about you stay. We strive provide a welcoming environment for every guest while also ensuring the cleanliness of every room, and we are very happy to hear that our hotel and associates were able to improve your travel experience! We look forward to hosting you in the future!

6/10 Aceptable

Jason

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Had to pay extra for extended parking. Expedia or the property never advertised this. Stayed 2 nights and it never made a difference on parking limit. I’ll not stay here no more because of this parking extra price.
Se hospedó 1 noche en abril de 2024
Respuesta de Danielle W., el 30 abr. 2024
Thank you for taking the time to provide your feedback about your stay. We do apologize that the Park N Fly information was not present on the booking website. The Park N Fly option is a service offered to our guests, at an additional charge, if they choose to leave their vehicles for an extended amount of time. Once again, we do appreciate you for taking the time to submit a review. We hope you may reconsider our hotel for future stays.

10/10 Excelente

Stephanie

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean room and friendly staff
Se hospedó 1 noche en abril de 2024
Respuesta de Danielle W. , el 24 abr. 2024
Thank you for taking the time to provide feedback about your stay. We are happy to hear that the room met your cleanliness expectations, and that our associates were friendly during your stay. We hope to see you again in the future!

8/10 Bueno

Monzer

Le gustó: Limpieza y condiciones de la propiedad
i like
Se hospedó 1 noche en marzo de 2024
Respuesta de Danielle W. , el 24 abr. 2024
Thank you for taking the time to review your stay. We are delighted to hear that you enjoyed your stay! We look forward to your next visit.

6/10 Aceptable

Jason

Viaje familiar
Got charged extra for ride and fly at hotel. Expedia app did not tell me that, so I wasn’t expecting it. I even had a second night reserved for when we came back from trip but it still didn’t matter in park and fly. Hotel should not advertise free parking or shuttle and then charge extra to park in their parking lot????
Se hospedó 1 noche en marzo de 2024
Respuesta de Danielle W., el 30 abr. 2024
Thank you for taking the time to provide your feedback about your stay. We do apologize that the Park N Fly information was not present on the booking website. The Park N Fly option is a service offered to our guests, at an additional charge, if they choose to leave their vehicles for an extended amount of time. Once again, we do appreciate you for taking the time to submit a review. We hope you may reconsider our hotel for future stays.

10/10 Excelente

stanley

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Pat the lady at front desk was a sweetheart and we just enjoyed her upbeat personality. Room and hotel was fantastic and only a short drive to and from Great American Ball Park. Five stars.
Se hospedó 1 noche en marzo de 2024
Respuesta de Danielle W., el 24 abr. 2024
Thank You for the great review! We are very happy to hear that you had a fantastic stay here with us! We look forward to seeing you in the future!

10/10 Excelente

Tory

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
All the staff that i personally spoke to, where super helped and courteous
Se hospedó 2 noches en marzo de 2024
Respuesta de Matthew, el 29 mar. 2024
Thank you so much for your review of our hotel! I am glad our staff provided a fantastic experience for you. We look forward to your next stay with us!Sincerely,Matthew

8/10 Bueno

Rosemary

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was a nice clean hotel nothing special but nothing bad either.
Se hospedó 1 noche en marzo de 2024
Respuesta de Matthew, el 29 mar. 2024
Thank you for your review! We are glad that you enjoyed your stay and the location. We appreciate your business and look forward to your return.Sincerely, Matthew Utz

10/10 Excelente

ALAN A

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent
Se hospedó 1 noche en marzo de 2024
Respuesta de Matthew, el 29 mar. 2024
Thank you so much for your review of our hotel! I am glad our staff provided a fantastic experience for you. We look forward to your next stay with us!Sincerely,Matthew Utz

10/10 Excelente

alina, lexington

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean and quiet, close to airport!
Se hospedó 1 noche en marzo de 2024
Respuesta de Matthew, el 21 mar. 2024
Thank you for your great review! We are glad that you and you enjoyed your stay and the location. We appreciate your business and look forward to your return.Sincerely, Matthew Utz

10/10 Excelente

ERIK, Milton

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Best mid-cost hotel option. Food and bar on site is great. Room is clean, comfortable and spacious enough. Comfy bed. Worth every dollar. We’ll be back.
Se hospedó 1 noche en marzo de 2024
Respuesta de Matthew, el 18 mar. 2024
Thank you for your great review! We are glad that you and you enjoyed your stay and the location. We appreciate your business and look forward to your return.Sincerely, Matthew Utz

8/10 Bueno

MARTHA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Room was very handicap accessible. Easy to move around in electric w/c. Shower was nice. Dining option disappointing. No cook by 6 on Fri eve. Ate elswhere.
Se hospedó 1 noche en marzo de 2024
Respuesta de Danielle W., el 24 abr. 2024
Thank You for taking the time to provide feedback about your stay here with us. We are delighted to hear that the room met your expectations and that the shower was nice! We do apologize for the Bistro attendant not being available to accommodate your dining needs. We will be sharing this information with our team to help improve our guest experience. We look forward to your next visit!

10/10 Excelente

Tony

Le gustó: Condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Matthew, el 18 mar. 2024
Thank you for your great review! We are glad that you and you enjoyed your stay and the location. We appreciate your business and look forward to your return.Sincerely, Matthew Utz

8/10 Bueno

Jodi

Viaje de negocios, Viaje familiar
Le gustó: Servicio y personal y condiciones de la propiedad
Enter under construction
Se hospedó 1 noche en marzo de 2024
Respuesta de Matthew, el 14 mar. 2024
Thank you for your great review! We are glad that you and you enjoyed your stay and the location. We appreciate your business and look forward to your return.Sincerely, Matthew Utz

10/10 Excelente

jennifer

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Conveniently located, clean property
Se hospedó 1 noche en marzo de 2024
Respuesta de Matthew, el 11 mar. 2024
Thank you for your great review! We are glad that you and you enjoyed your stay and the location. We appreciate your business and look forward to your return.Sincerely, Matthew Utz

10/10 Excelente

Larenzo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
i love it
Se hospedó 1 noche en marzo de 2024
Respuesta de Matthew, el 11 mar. 2024
Thank you for your great review! We are glad that you and you enjoyed your stay and the location. We appreciate your business and look forward to your return.Sincerely, Matthew Utz

10/10 Excelente

Maria

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Quiet area, great staff, very clean facitliy.
Se hospedó 1 noche en marzo de 2024
Respuesta de Matthew, el 14 mar. 2024
Thank you for your great review! We are glad that you and you enjoyed your stay and the location. We appreciate your business and look forward to your return.Sincerely, Matthew Utz

10/10 Excelente

Jason

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean and quiet. Great staff.
Se hospedó 1 noche en febrero de 2024
Respuesta de Matthew, el 26 feb. 2024
Thank you for your great review! We are glad that you and you enjoyed your stay and the location. We appreciate your business and look forward to your return.Sincerely, Matthew Utz

8/10 Bueno

Jerelyn

Clean,quiet and convenient.
Se hospedó 1 noche en febrero de 2024
Respuesta de Matthew, el 26 feb. 2024
Thank you for your great review! We are glad that you and you enjoyed your stay and the location. We appreciate your business and look forward to your return.Sincerely, Matthew Utz

10/10 Excelente

Jeffrey

Le gustó: Limpieza y condiciones de la propiedad
No restaurant
Se hospedó 1 noche en febrero de 2024
Respuesta de Matthew, el 26 feb. 2024
Thank you for your great review! We do have an on-site Bistro that is open for lunch and dinner. We are glad that you and you enjoyed your stay and the location. We appreciate your business and look forward to your return.Sincerely, Matthew Utz

10/10 Excelente

Leonil

Se hospedó 2 noches en febrero de 2024
Respuesta de Matthew, el 21 mar. 2024
Thank you for your great review! We are glad that you and you enjoyed your stay and the location. We appreciate your business and look forward to your return.Sincerely, Matthew Utz

10/10 Excelente

William

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
All good
Se hospedó 1 noche en febrero de 2024
Respuesta de Matthew, el 19 feb. 2024
Thank you for your great review! We are glad that you and you enjoyed your stay and the location. We appreciate your business and look forward to your return.Sincerely, Matthew Utz

10/10 Excelente

Patricia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Matthew, el 19 feb. 2024
Thank you for your great review! We are glad that you and you enjoyed your stay and the location. We appreciate your business and look forward to your return.Sincerely, Matthew Utz

10/10 Excelente

Jess

Viaje de negocios
A great place to stay!
The hotel is in great condition. It is clean and comfortable. I really enjoyed the features of the room. Creative storage, space to spread out, comfortable places to sit. The staff was also very responsive and helpful.
Se hospedó 2 noches en febrero de 2024
Respuesta de Matthew, el 12 feb. 2024
Thank you for your great review! We are glad that you and you enjoyed your stay and the location. We appreciate your business and look forward to your return.Sincerely, Matthew Utz

10/10 Excelente

Bruce

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place to stay before catching a flight
Se hospedó 1 noche en febrero de 2024
Respuesta de Matthew, el 12 feb. 2024
Thank you for your great review! We are glad that you and you enjoyed your stay and the location. We appreciate your business and look forward to your return.Sincerely, Matthew Utz

10/10 Excelente

VISHAL, Mumbai

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property is conveniently located near the airport but not too many restaurant options nearby
Se hospedó 1 noche en febrero de 2024
Respuesta de Matthew, el 12 feb. 2024
Thank you for your great review! We are glad that you and you enjoyed your stay and the location. We appreciate your business and look forward to your return.Sincerely, Matthew Utz

10/10 Excelente

Bethany, Cincinnati

Se hospedó 1 noche en febrero de 2024
Respuesta de Matthew, el 21 mar. 2024
Thank you for your great review! We are glad that you and you enjoyed your stay and the location. We appreciate your business and look forward to your return.Sincerely, Matthew Utz

8/10 Bueno

David R Knight

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Decent Hotel Breakfast Not Included
Hotel was clean and quiet and right off the interstate. Staff was friendly. Only complaint was coffee was the Keurig type and no real breakfast either. (Not free)
Se hospedó 1 noche en febrero de 2024
Respuesta de Matthew, el 7 feb. 2024
Thank you for your review! We are glad that you and you enjoyed your stay and the location. We appreciate your business and look forward to your return.Sincerely, Matthew Utz

8/10 Bueno

Betty

Viaje en pareja
Close to airport and highway
Se hospedó 2 noches en enero de 2024
Respuesta de Matthew, el 28 ene. 2024
Thank you for your great review! We are glad that you and you enjoyed your stay and the location. We appreciate your business and look forward to your return.Sincerely, Matthew Utz

10/10 Excelente

Mary

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Matthew, el 28 ene. 2024
Thank you for your great review! We are glad that you and you enjoyed your stay and the location. We appreciate your business and look forward to your return.Sincerely, Matthew Utz

10/10 Excelente

randy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Matthew, el 28 ene. 2024
Thank you for your great review! We are glad that you and you enjoyed your stay and the location. We appreciate your business and look forward to your return.Sincerely, Matthew Utz

10/10 Excelente

Esther

Le gustó: Limpieza y servicios
Se hospedó 1 noche en enero de 2024
Respuesta de Matthew, el 16 ene. 2024
Thank you for your great review! We are glad that you and you enjoyed your stay and the location. We appreciate your business and look forward to your return.Sincerely, Matthew Utz

10/10 Excelente

Armar

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Matthew, el 16 ene. 2024
Thank you for your great review! We are glad that you and you enjoyed your stay and the location. We appreciate your business and look forward to your return.Sincerely, Matthew Utz

8/10 Bueno

Dellena

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Matthew, el 16 ene. 2024
Thank you for your great review! We are glad that you and you enjoyed your stay and the location. We appreciate your business and look forward to your return.Sincerely, Matthew Utz

8/10 Bueno

Bobby

Se hospedó 1 noche en enero de 2024
Respuesta de Matthew, el 16 ene. 2024
Thank you for your great review! We are glad that you and you enjoyed your stay and the location. We appreciate your business and look forward to your return.Sincerely, Matthew Utz

10/10 Excelente

Tray

Le gustó: Limpieza
Se hospedó 2 noches en diciembre de 2023
Respuesta de Matthew, el 16 ene. 2024
Thank you for your great review! We are glad that you and you enjoyed your stay and the location. We appreciate your business and look forward to your return.Sincerely, Matthew Utz

10/10 Excelente

Kendra

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Matthew, el 11 ene. 2024
Thank you for your great review! We are glad that you and you enjoyed your stay and the location. We appreciate your business and look forward to your return.Sincerely, Matthew Utz

10/10 Excelente

Annette

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very kind staff and the room was nice and relaxing
Se hospedó 1 noche en diciembre de 2023
Respuesta de Matthew, el 1 ene. 2024
Thank you for your great review! We are glad that you and you enjoyed your stay and the location. We appreciate your business and look forward to your return.Sincerely, Matthew Utz

10/10 Excelente

Wayne

Se hospedó 1 noche en diciembre de 2023
Respuesta de Matthew, el 16 ene. 2024
Thank you for your great review! We are glad that you and you enjoyed your stay and the location. We appreciate your business and look forward to your return.Sincerely, Matthew Utz

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Matthew, el 18 dic. 2023
Thank you for your great review! We are glad that you and you enjoyed your stay and the location. We appreciate your business and look forward to your return.Sincerely, Matthew Utz

6/10 Aceptable

Kevin

Se hospedó 1 noche en noviembre de 2023
Respuesta de Matthew, el 18 dic. 2023
Thank you for your great review! We are glad that you and you enjoyed your stay and the location. We appreciate your business and look forward to your return.Sincerely, Matthew Utz