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Opiniones de Hyatt Place Fairbanks

3 out of 5
Hyatt Place Fairbanks
400 Merhar Ave, Fairbanks, AK

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 309 de 647 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 193 de 647 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 71 de 647 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 40 de 647 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 34 de 647 opiniones" "

8.6/10

Limpieza

8.4/10

Servicio y personal

7.8/10

Servicios

8.4/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

4/10 Malo

Danna Macías

Viaje con mascota, Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
No le gustó: Limpieza
Los vasos de las habitaciones estaban sucios y nunca pudimos usar la televisión porque todo era de paga
Se hospedó 2 noches en abril de 2023

10/10 Excelente

Francisco j

Le gustó: Servicio y personal
Se hospedó 1 noche en octubre de 2020

10/10 Excelente

Annel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy buena opción
El hotel muy cómodo, amplio con estacionamiento el servicio de transporte desde la estación del tren al hotel fue muy cómodo seguro y muy atentos, el desayuno variado y muy bueno
Se hospedó 2 noches en septiembre de 2019

10/10 Excelente

Monee

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great overnight stay!
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Amerfino

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff are super friendly especially Bernadette and Travis. I left my wedding ring and the driver of the shuttle turned around to get it. Amer 05/04/24=05/05/24
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Ariana

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I really liked that it was around areas to shop in and that there were places to grab something quick to eat. The staff was kind and even gave my husband a small gift since this trip was for his birthday. I enjoyed my stay here.
Se hospedó 3 noches en abril de 2024

8/10 Bueno

Patricia

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
There weren’t a lot of hotel options in Fairbanks, and Hyatt Place is probably one of the few hotels that looked more updated. A couple of things to note: 1. The shuttle service is not reliable. We called for pick-up when we arrived at the Fairbanks airport, as instructed. A couple of minutes later, we received a phone call from the hotel informing us that the shuttle driver had gone home for the day. They told us that they had called us a taxi and that they would be reimbursing us. We waited for the taxi for 30 minutes and it never came, so we ended up just calling an Uber. We did receive a reimbursement for this ride. 2. Pay the extra money for a high floor room and request the top floor (4th floor). We paid for a high floor room and were given a room on the 3rd floor. We could hear every single footstep from room above us throughout the night. We could also hear every time they dropped something on the floor and it was quite bothersome. Our stay was fine for one night, but it wasn’t the most comfortable.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Sudev

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Conveniently located, good sized rooms, excellence staff / service
Se hospedó 3 noches en marzo de 2024

2/10 Terrible

Sushanta

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios
No house keeping
Se hospedó 3 noches en marzo de 2024

8/10 Bueno

Michael

Le gustó: Condiciones de la propiedad
Se hospedó 4 noches en marzo de 2024

6/10 Aceptable

Jennifer

Viaje familiar
Le gustó: Limpieza
Se hospedó 3 noches en marzo de 2024

8/10 Bueno

Anna

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Central to everything
Se hospedó 4 noches en marzo de 2024

6/10 Aceptable

Troy

Se hospedó 1 noche en marzo de 2024

8/10 Bueno

JONATHAN

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
The front desk staff are the only ones super friendly. Everyone else seems mad and not welcoming at all. But property is nice, clean, and super close to stores and food options
Se hospedó 4 noches en marzo de 2024

4/10 Malo

Tatiana

Viaje en grupo
Le gustó: Limpieza, servicios, condiciones de la propiedad
No le gustó: Servicio y personal
Check in was almost 3 hours later than advertised in reservation.
Se hospedó 4 noches en marzo de 2024

10/10 Excelente

Parul

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
My stay at Hyatt Place during my visit to Fairbanks, Alaska was exceptional! The hotel is impeccably maintained, hygienic, and feels refreshingly new. The inclusion of Chromecast with the TV was a fantastic surprise, making streaming seamless and enjoyable. The spacious room and impeccably clean bathroom added to the comfort of my stay. One of the highlights was the complementary breakfast, which offered a variety of options to start the day on a delicious note. Additionally, the shuttle service to both the airport and rail depot was convenient and punctual, making transportation hassle-free.
Se hospedó 5 noches en marzo de 2024

8/10 Bueno

nikole

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios
Loved the big bedroom we had. It was very clean. The staff were very friendly. The pool area was clean. They had a big breakfast that is included. It was a great stay. I will definitely be staying again.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Frank

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice and updated.
Se hospedó 2 noches en marzo de 2024

6/10 Aceptable

RICHARD, Saint George

Le gustó: Servicios y condiciones de la propiedad
Front desk called at 8am to ask if toilet was working waking me up
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Frank

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Effective.
Se hospedó 1 noche en febrero de 2024

2/10 Terrible

Gokulakrishnan

Viaje familiar, Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios
Stayed for 5 nights . There was no room service for 3 nights . Had to request two days in a row to get service. In spite of asking it was not done. Room floors get dirty quickly as we go out and come Back in the snow / icy conditions . So ideally they should clean the room daily.
Respuesta de BT, el 27 feb. 2024
Gokulakrishnan,Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

8/10 Bueno

Girish

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fairbanks stay
We loved the overall experience in Fairbanks and Hyatt just added on to that. Shuttle service was excellent too have from airport to hotel & back. Uber helped to move around.
Se hospedó 3 noches en febrero de 2024
Respuesta de BT, el 16 feb. 2024
Girish - we are glad you enjoyed your stay. Come back and se us soon, all the best!

10/10 Excelente

Shaylene

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was great to be a close walk to a store for snacks and toiletries
Se hospedó 1 noche en febrero de 2024
Respuesta de BT, el 16 feb. 2024
Shaylene - we are glad you enjoyed your stay. Come back and se us soon, all the best!

2/10 Terrible

Greta

No le gustó: Servicio y personal
Se hospedó 5 noches en enero de 2024
Respuesta de BT, el 6 feb. 2024
Thank you for your review. We apologize that your recent stay did not meet expectations. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

10/10 Excelente

Summer

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en enero de 2024
Respuesta de BT, el 6 feb. 2024
Thank you so much for your review of our hotel. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 Excelente

Erica

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en enero de 2024
Respuesta de BT, el 29 ene. 2024
Thank you for completing our survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We look forward to you staying with us again in the near future!

2/10 Terrible

zhengyan, manhasset

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de BT, el 25 ene. 2024
Thank you for completing the survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed.It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

8/10 Bueno

Jithendra Raju

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
It was very good. Staff is very positive and helpful. Specifically katrina was so good in the receiver's desk.
Se hospedó 3 noches en diciembre de 2023
Respuesta de BT, el 24 ene. 2024
Thank you Jithendra Raju for the review regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.

4/10 Malo

Yichen

Viaje en grupo
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
Customer Service needs improvement
The heater was broken at the first night stay, no house keeping in time even after I requested twice. The shower head is too tall for 5’03” like me to reach. They promised to let my friends extend one night after switching room for better heater, but still ask us to checkout at noon the next day. The free rollaway bed is fake ads. They still charge it. Otherwise, the overall environment is okay. Membership gets two free bottles of water. Free to sign up. There is also shuttle from to the train station.
Se hospedó 3 noches en enero de 2024
Respuesta de BT, el 29 ene. 2024
Thank you for completing the survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

6/10 Aceptable

Daniel

No le gustó: Servicio y personal
Respuesta de BT, el 24 ene. 2024
Thank you for the review regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.

10/10 Excelente

Lourdes

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de BT, el 24 ene. 2024
Thank you for the review regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.

10/10 Excelente

Natalie

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de bt, el 24 ene. 2024
Thank you for the review regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.

10/10 Excelente

Vinson

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It's nice
Se hospedó 1 noche en enero de 2024
Respuesta de BT, el 24 ene. 2024
Thank you for the review regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.

10/10 Excelente

Haitao

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice hotel!
Se hospedó 1 noche en diciembre de 2023
Respuesta de BT, el 24 ene. 2024
Thank you for the review regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.

6/10 Aceptable

Michael

Viaje familiar
Le gustó: Comodidad de las habitaciones
No le gustó: Limpieza y servicio y personal
Not a typical Hyatt
This hotel service seems to follow the ancient Chinese expression, "No asky, no getty". We had to continually ask for linens, trash removal, room service, working refrigerator. On the bright side, staff eventually comply with requests. Breakfast was fine. Even provided a microwave oven for our room as it eas not standard. I would equate it to a below average hotel chain property.
Se hospedó 4 noches en diciembre de 2023
Respuesta de BT, el 24 ene. 2024
Thank you for your review regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed.

4/10 Malo

Kevin

Viaje de negocios
Le gustó: Servicio y personal
Headboard and door handle was greasy and dirty. Couldn’t sleep because of the noise, the walls and the floor is so thin. Can’t relax
Se hospedó 1 noche en diciembre de 2023
Respuesta de BT, el 24 ene. 2024
Thank you for your review. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed.

8/10 Bueno

John

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good
Se hospedó 1 noche en diciembre de 2023
Respuesta de BT, el 24 ene. 2024
Thank you for the review regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.

10/10 Excelente

Kai

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de BT, el 24 ene. 2024
Thank you for the review regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.

10/10 Excelente

Jithendra Raju

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de BT, el 24 ene. 2024
Thank you for the review regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.

10/10 Excelente

Jarek

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de BT, el 24 ene. 2024
Thank you for the review regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.

10/10 Excelente

Takashi

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en noviembre de 2023
Respuesta de BT, el 24 ene. 2024
Thank you for the review regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.

10/10 Excelente

Cassandra

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Pure luxury!! Best spot in town….two minutes from shopping options. Best trained staff, Made me feel comfortable and very welcomed.
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Mark

Se hospedó 8 noches en noviembre de 2023
Respuesta de BT, el 24 ene. 2024
Thank you for the review regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.

10/10 Excelente

Aleli

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Accessibility and the availability of a shuttle for airport to hotel
Se hospedó 3 noches en noviembre de 2023

10/10 Excelente

Christopher

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean
Se hospedó 2 noches en noviembre de 2023

6/10 Aceptable

Yuning, Orange

Viaje familiar
No le gustó: Servicios
Front desk were very nice and helpful. But the bartender was kindly rude very unfriendly!!! Our room was not very clean. There are hairs everywhere on the floor.
Se hospedó 4 noches en noviembre de 2023

10/10 Excelente

Don

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Goot nice hotel
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Amber

Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Latoshia

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good atay
It was awesome my favorite hotel to bad they removed the hot tub
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

patricia, Cedar Hill

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Its convinient, breakfast good
Se hospedó 4 noches en octubre de 2023