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Opiniones de Mount Aurora Lodge

2.5 out of 5
Mount Aurora Lodge
2320 Fairbanks Creek Road, Fairbanks, AK

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 80 de 151 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 49 de 151 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 11 de 151 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 5 de 151 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 6 de 151 opiniones" "

8.8/10

Limpieza

9.0/10

Servicio y personal

8.8/10

Servicios

8.0/10

Condiciones de la propiedad

Opiniones

10/10 Excelente

MARIA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Increíbles vacaciones en Fairbanks
Excelentes vacaciones ; viaje con mis cuatro hijos . Jeff nos dio una cabaña independiente para nosotros- Teníamos todo lo que necesitamos . tuvimos la suerte de ver las auroras dos noches justo ahí En el lodge. Jeff te despierta y avisa en caso de verlas en la madrugada Muy amables, muy comodo, si regresaría nuevamente .
Se hospedó 4 noches en diciembre de 2018
Respuesta de Jeff, Kate and Max, el 16 ene. 2019
Nos encanta cuando nuestros huéspedes pueden ver la aurora. Estamos muy contentos de que usted y su familia puedan unirse a nosotros en esta maravillosa experiencia. Nos encantó conocerte a ti y a tu encantadora familia. ¡Por favor ven de nuevo!

10/10 Excelente

Cliente verificado

Se hospedó 2 noches en marzo de 2020
Respuesta de Kate, Jeff and Max, el 13 mar. 2020
Thank you for staying with us!

10/10 Excelente

Robert, Nürnberg, Bayern

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Die Unterkunft ist ein perfekter Ort um die Polarlichter zu sehen. Das Personal ist absolut freundlich und hilfsbereit und bieten sogar an, jemanden Nachts zu wecken um die Polarlichter zu sehen, wenn das gewünscht wird. Die Lage der Lodge etwas außerhalb von Fairbanks und auf dem Berg ist hervorragend und selbst wenn man in Fairbanks nichts sieht, ist der Blick von der Lodge auf die Polarlichter, wenn sie da sind, spitze! Die freistehenden Hütten sind nochmals besonders toll, da man sehr viel Platz hat und eine voll ausgestattete Küche zur Verfügung steht. Selbst bei -40 Grad Celsius war es in der Hütte mollig warm und beim Nordlichterschauen Nachts um 02:00 Uhr wurde ich herzlichst von den Eigentümern mit Kaffee und Kakao versorgt, damit ich mich aufwärmen konnte für die nächste Runde. Absolut zu empfehlen - vom Service, der Freundlichkeit bis hin zur Lage und der Ausstattung der Lodge! Alles war sehr sauber und gepflegt. Jederzeit wieder!
Se hospedó 2 noches en enero de 2020
Respuesta de Jeff, Kate and Max, el 26 feb. 2020
Thank you for the kind words. You were a pleasure to have as a guest. We thank you for the wonderful pictures and video. We would love to have you visit again!

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en agosto de 2019
Respuesta de Mount Aurora Lodge, el 1 feb. 2020
Thank you for staying with us. Hope to see you again!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 4 noches en diciembre de 2019
Respuesta de Jeff, Kate and Max, el 3 ene. 2020
Thank you so much for staying with us.

10/10 Excelente

Shuai Wang

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Wonderful experience
We had a wonderful time at mt aurora lodge. Kate and Jeff are hospitable and knowledgeable about aurora timing and woke us up immediately when the aurora showed up during the night. Seeing the northern light is breathtaking experience! Although the level is 2, we can clearly see the northern light due to clear and dark sky. Breakfast has Muffin, toast, egg, beacon, juice, milk. They also provide cereal, hot/cold water, hot chocolate, microwave, fridge in the lobby. WiFi in the lobby is good. $10 discount per person for going to ski land. Highly recommended for everyone who wants to view northern light and have fun in Fairbanks!
Se hospedó 4 noches en diciembre de 2019
Respuesta de Jeff, Kate and Max, el 31 dic. 2019
Thank you, we loved getting to know you. We hope you will come back again! Safe journeys.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en noviembre de 2019
Respuesta de Jeff, Kate and Max, el 29 nov. 2019
Thank you! We love meeting new folks. Just wish the Aurora was cooperating! Please Come back again.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2019
Respuesta de Jeff, el 12 oct. 2019
Thank you so much!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza
Se hospedó 4 noches en septiembre de 2019
Respuesta de Jeff, el 5 oct. 2019
Thank you for staying with us!

10/10 Excelente

Rachele

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Awesome cabin!
Se hospedó 1 noche en septiembre de 2019
Respuesta de Jeff, Kate and Max, el 2 oct. 2019
Glad you enjoyed our Rick Swenson Dog Mushing cabin. We love it too!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The owner of the cabin was very nice, there was a free breakfast, woke us up to watch the aurora and taught us how to take pictures. It was so worth it.
Se hospedó 1 noche en septiembre de 2019
Respuesta de Jeff, el 12 sept. 2019
Thank you for coming. We are happy you saw the aurora

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The owner got involved with all the lodgers, waking them when he thought we could see the Northern Lights. (I missed them, regrettably, due to cloud cover but I welcomed the rain, since most areas I visited were affected by wildfires.) The breakfast was good, the area was scenic, the air was clear, the staff friendly and helpful.
Se hospedó 1 noche en septiembre de 2019
Respuesta de Jeff, el 12 sept. 2019
Thank you so much. I wish you could have seen the northern lights.

8/10 Bueno

Cliente verificado

Se hospedó 1 noche en septiembre de 2019
Respuesta de Jeff, el 12 sept. 2019
Thank you for your visit!

10/10 Excelente

ShanchiZhang, new york

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Kate helped us a lot when watching the northern light! Wonderful
Se hospedó 1 noche en septiembre de 2019
Respuesta de Jeff, el 12 sept. 2019
Awesome we're glad you saw them.

4/10 Malo

Cliente verificado

Se hospedó 1 noche en agosto de 2019
Respuesta de Jeff, el 5 sept. 2019
Thanks for your stay!

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice b&b
A cool rustic lodge (believe me, the inside is way cuter than the outside). Very good breakfast & comfortable beds. We saw faint aurora two days in a row in late August (because it’s fairly early in the aurora season). The only downside is that the rooms are not very soundproof.
Se hospedó 2 noches en agosto de 2019
Respuesta de Jeff, el 29 ago. 2019
Thank you so much. Glad you were able to see some Northern lights so early in the season.

10/10 Excelente

jun

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2019
Respuesta de Jeff, el 28 ago. 2019
Thank you!!

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza
No le gustó: Comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2019
Respuesta de Jeff, el 28 ago. 2019
Thank You!

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The owners are super nice. We loved the lodge. It is a few miles outside of Fairbanks but not too long of a drive. It’s close to the Gild Dredge 8 which we highly recommend as an activity. We would highly recommend this place to stay!
Se hospedó 2 noches en agosto de 2019
Respuesta de Jeff, el 19 ago. 2019
Thank you so much for coming and letting us know you had a great time. Please come back again for Northern lights viewing!

10/10 Excelente

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The building was quite unique as an old mining lodge. The staff was wonderful and enjoyed visiting with customers. The home cooked breakfast was delicious. Would love to come back to see the Aurora lights
Se hospedó 2 noches en agosto de 2019
Respuesta de Jeff, el 11 ago. 2019
Thank you so much. Please do come back!

10/10 Excelente

Chen-chih

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The owners were very friendly. It was very clean and food was good. It was very pleasant we stayed there.
Se hospedó 1 noche en julio de 2019
Respuesta de Jeff, Kate and Max, el 8 ago. 2019
Thank you for staying with us. Please come back when the northern lights are out.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Rustic old gold mining building nicely renovated. Excellent breakfast. Helpful friendly owners
Se hospedó 1 noche en agosto de 2019
Respuesta de Jeff, Kate and Max, el 5 ago. 2019
Thank you sharing your time with us! Please come back when the Northern Lights are out

8/10 Bueno

patricia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fabulous stay!!! Outstanding service!
Wow! A place with history AND great hosts! One of our best stays....truly amazing and cannot wait to return!!!!!!!!!!!!! recommend!!!!!
Se hospedó 3 noches en julio de 2019
Respuesta de Jeff, el 29 jul. 2019
Thank you! We really enjoyed having you here at the lodge.

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en julio de 2019
Respuesta de Jeff and Max, el 14 jul. 2019
Thank you for staying with us!

10/10 Excelente

Harry

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2019
Respuesta de Jeff, el 12 jul. 2019
Thank you! We're happy you had a great experience with us.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en marzo de 2019
Respuesta de Jeff, el 21 jul. 2019
Thanks so much

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2019
Respuesta de Jeff, el 21 jul. 2019
We appreciate your business.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en marzo de 2019
Respuesta de Jrff, el 21 jul. 2019
Thanks you for visiting our lodge!

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
Not a good stay because of the accounting department. Two problems: 1. Charged the 3 rooms' deposit on "accident", never bothered to apologize about it after I called in 5 days later. Was not upfront with me about why it happened and acted "confused". They did not respond to hotels.com representatives initially and I had to call their accountant. I have yet to see the refund returned on my credit card. 2. The price posted on hotels.com is different than what they charged. They charge HIGHER, because they also charge 2.9% on credit card transactions. I've NEVER seen this for hotel customers through 20 years of hotel stays. FIRST EVER case like this for all my bookings from hotels.com.
Se hospedó 1 noche en febrero de 2019
Respuesta de Jeff and Kate , el 10 mar. 2019
We're sorry you had a bad experience. We are confused actually. We're a family run bed and breakfast and we have no accounting department that you talked to nor have we ever charged 2.9% for using a credit card. Everyone who books a stay here does pay a non refundable deposit equal to the first nights room charge and the balance upon arrival. All hotels in Fairbanks have an 8% bed tax. We wish you hadn't posted as anonymous because we have no recollection of who you are or the problem you described.

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
best location to see northern lights. Staff is awesome.
Se hospedó 1 noche en febrero de 2019
Respuesta de Mount Aurora Lodge, el 22 feb. 2019
Thank you. We love it when our guests see the Aurora!

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza y servicio y personal
The minute we walked in from the cold, this place felt like home. Super friendly host, great place to dock up and see the Aurora. Great place to bring a book and hang out for a few cold days. Really comfortable. Just know that this is a historic building, which added to it's charm, but there is no sound proofing between rooms and there are shared bathrooms. Would highly recommend. If you want to to see the Aurora without going on a paid trip just stay here.
Se hospedó 1 noche en febrero de 2019
Respuesta de Mount Aurora Lodge, el 18 feb. 2019
Thank you for the kind words. We love to share our part of Alaska history. We have debated about adding sound proofing,but decided to leave it as is instead of making the rooms smaller.

10/10 Excelente

Sotingy, California, US

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I appreciate how they keep the lodge as original as it was built. It might compromise the convenient (share bathroom) and quietness (hear sound from next room) of the room in some degree. Great breakfast, nice common room and the best host! I enjoy my staying very much and look forward to coming back soon.
Se hospedó 3 noches en febrero de 2019
Respuesta de Jeff, Kate and Max, el 12 feb. 2019
We love sharing our Alaskan history home and are happy when our guests have a great time.

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Kate and Jeff are wonderful owners with very helpful suggestions for photography. They gave good information about activities in the Fairbanks area. Breakfast prepared by Kate was delicious every morning. We felt like were part of the Mount Aurora Lodge family!
Se hospedó 3 noches en enero de 2019
Respuesta de Kate, Jeff and Max, el 31 mar. 2019
Thank you for your kind words. We love sharing our part of Alaska! Winter is wonderful and summer is fabulous. We're so glad you had a great experience. Hope to see you again!

8/10 Bueno

Temir, tokyo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
運が良ければ，写真の通りのオーロラを見ることができます！
Se hospedó 5 noches en diciembre de 2018
Respuesta de Jeff, Kate andMax, el 6 ene. 2019
あなたがオーロラを見ることができてよかった！ So glad you were able to see the northern lights!

8/10 Bueno

Cliente verificado

Se hospedó 4 noches en diciembre de 2018
Respuesta de Jeff, el 31 dic. 2018
Thanks so much for staying with us!

10/10 Excelente

Amy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Peaceful Retreat
We arrived a little late in the day but reception was ready for us and staff was friendly. We had a wonderful lady on watch for us that night for the aurora. She alerted us in the night but we just missed the viewing due to the weather. The rooms were comfortable and quiet. The only reason for not a 5 on condition was due to the outside construction. Breakfast was homemade and very good. Conversed with the wife of the owner who was very pleasant and gave us tips on the area. Unique stay overall. Thank you!
Se hospedó 1 noche en diciembre de 2018
Respuesta de Jeff, el 28 dic. 2018
Thanks so much Amy. We are glad you liked our lodge. We love to share it. We really like it when the Northern Lights come out and dance for you.

10/10 Excelente

Catherine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Cabin stay
Wow!!! What an amazing place! We saw northern lights dance in the sky all night long! The cabin had everything we needed ( make sure to buy food/drinks on the way there) The location is super remote which I loved! I’m Sure that’s why the Aurora’s were so bright :) We had a wonderful time!!
Se hospedó 1 noche en noviembre de 2018
Respuesta de Jeff, Kate and Max, el 10 nov. 2018
Thanks for liking our cabin and location. Glad the lights came out for you. Hope you can visit us again.

10/10 Excelente

CY, Tokyo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
朝ごはんが美味しい スタッフがアットホームで良くしてもらった 設備がいい 立地がいい アクティビティーが充実している
Se hospedó 3 noches en octubre de 2018
Respuesta de Jeff, Kate and Max, el 10 nov. 2018
We enjoyed sharing our home with you. Glad you had fun and saw the lights while you were here!

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Hmm~~~we didn’t talk too much,also we didn’t see aurora,those days were rainy,breakfast was okay,bed was ok,everything is on their way
Se hospedó 3 noches en septiembre de 2018
Respuesta de MtAuroraLodge, el 3 oct. 2018
Thank you for staying with us. Mother nature doesn't always cooperate. We want/wish all our guests could see the northern lights.

10/10 Excelente

Christina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great Alaska Mountain Experience !
Even thought we didn't get to see northern light, we enjoyed our stay at the lodge. They offered recommendation to other sightseeing places, and we loved the breakfast. We will definitely come back again!
Se hospedó 1 noche en septiembre de 2018
Respuesta de Jeff, Kate and Max, el 24 sept. 2018
Thank you. We wished every guest would see the northern lights! Glad you enjoyed the stay. Maybe next time!

10/10 Excelente

Glory, La Mirada, CA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfect location to see the Northern Lights. We stayed 3 nights and saw the Aurora Borealis every night. Recommend that the stairs to the 2nd floor be replaced.
Se hospedó 3 noches en septiembre de 2018
Respuesta de Jeff, Kate and Max, el 13 sept. 2018
Thank you for staying with us. We love when our guests see the wonderful lights! Stairs are the first on the list for next summer repairs. Hope to see you again.

8/10 Bueno

Cliente verificado

The breakfast is great, the view is awesome. Staffs are friendly, but I think they need a better hotel sign, and parking lot sign somewhere around the building.
Se hospedó 1 noche en agosto de 2018
Respuesta de MtAuroraLodge, el 31 ago. 2018
Thank you for staying with us. We are working on changing the hotel sign. We will also include a parking sign. We appreciate your comments

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 3 noches en agosto de 2018
Respuesta de MtAuroraLodge, el 3 sept. 2018
Can't see the review, but thanks for staying with us.

10/10 Excelente

Clayton

Favorite in Alaska
Such an amazing place! Original housing quarters for miners, the place has a lot of historic character! Very clean and comfortable. The family that own it are very friendly and welcoming. And the breakfast was excellent! Surrounded by nature and away from town. If you’re there at the right time like we where you could spend a few hours picking wild berries right next to the lodge. We will definitely be back! It’s my new favorite place to stay in Alaska. Under renovation currently but you would never know it when you’re inside.
Se hospedó 2 noches en agosto de 2018
Respuesta de MtAuroraLodge, el 25 ago. 2018
Thank you. We love when our guests love Alaska and our lodge! You're welcome anytime. Hopefully the Northern Lights will be out next time (and our project is complete).

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2018
Respuesta de MtAuroraLodge, el 24 ago. 2018
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10/10 Excelente

Sara, indiana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Rustic beauty
The Lodge is about 20 miles from downtown Fairbanks, but if you don’t mind being out of the city, this is idea, especially at this time of year. This is not a “cookie cutter” hotel, but it has the basic necessities. If you’re looking for the Ritz, don’t come here! However, it DOES have spectacular scenery of the mountains and of the night sky (even though there’s not much “night” at this time of year!). Breakfast (eggs how you want them, bacon, and waffles or pancakes) is made & served by Max every morning between 8 & 9. Delicious! Rooms are small, but you won’t be in them much. They are not soundproof, and the floors creak, but the building is historic, so it comes with the territory. All in all, an excellent experience.
Se hospedó 5 noches en agosto de 2018
Respuesta de Jeff, Kate and Max, el 18 ago. 2018
Thank you for staying with us and becoming a part of our family for a few days. You were a delight!

8/10 Bueno

Cindy, Anchorage, AK

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Enjoyed the rustic and nostalgic lodge. Loved quiet and relaxing atmosphere. Would recommend for anyone wanting an Alaska experience.
Se hospedó 4 noches en agosto de 2018
Respuesta de Jeff, el 13 ago. 2018
Thank you Cindy it was our pleasure having you here!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice lodge with hot breakfast in morning. Very friendly staff.
Se hospedó 1 noche en agosto de 2018
Respuesta de Jeff, el 8 ago. 2018
Thank you so much for staying with us.

10/10 Excelente

Angeles

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great place
It was amazing the weather just right love the view and the history of the place, will stay again of I ever back to Fairbanks
Se hospedó 2 noches en julio de 2018
Respuesta de MtAuroraLodge, el 31 jul. 2018
Thank you. It was our pleasure having your company!

10/10 Excelente

Mary, Texas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Cozy lodge , Max is very friendly and helpful. Way to go !
Se hospedó 1 noche en junio de 2018
Respuesta de Jeff, el 4 jul. 2018
Thanks for your warm comments. We love return customers!