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Opiniones de Travelodge by Wyndham Fairfield/Napa Valley

2 out of 5
Travelodge by Wyndham Fairfield/Napa Valley
4625 Central Way, Fairfield, CA

Opiniones

7.0

Bueno

Puntuación de 10, es decir, Excelente. Basada en 56 de 164 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 44 de 164 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 17 de 164 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 19 de 164 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 28 de 164 opiniones" "

7.6/10

Limpieza

7.8/10

Servicio y personal

7.0/10

Servicios

6.6/10

Condiciones de la propiedad

7.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Jorge

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Es todo
Se hospedó 1 noche en marzo de 2024

4/10 Malo

Maria

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en julio de 2022

10/10 Excelente

Virginia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024

8/10 Bueno

Otto

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice place to stay clean, quiet and affordable. A bit cozy but perfect for a couple of nights.
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Peter

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en mayo de 2024

8/10 Bueno

Gerry

Viaje de negocios, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
All good
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Richard, Salinas

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice, clean comfortable property in Fairfield, close to Napa. Easy check in and check out. Plenty of free on site parking. Refrigerator (no freezer section) and microwave in room. People in room above were very noisy and noise traveled into our room. Small table in room only big enough for 1 person - if you want to bring food back to the room. Plenty of near by dining options. Overall, a nice, bargain priced hotel.
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Juliana

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Falsely advertised as pet friendly - a definite bait and switch with rude, unempathetic staff.
Se hospedó 2 noches en abril de 2024

2/10 Terrible

Brian

Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicios y condiciones de la propiedad
The shower did not have any hot water. Checked in late and left early so changing the room was not an option. The desk staff just said. Oh im sorry without any offer of reduced price or anything.
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Beatriz

Viaje de negocios, Viaje en pareja, Viaje con mascota
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Amazing was surprised! Never had a bad check in in my life!!
Se hospedó 2 noches en abril de 2024

6/10 Aceptable

Yolanda

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Dennis

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Nothing fancy but the bed was comfortable and the area was quiet.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Andreia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice customer service
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Andreia

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice property quiet neighborhood
Se hospedó 1 noche en marzo de 2024

2/10 Terrible

Tanya

No le gustó: Limpieza y condiciones de la propiedad
The bed was so uncomftrable to sleep in. It was super stiff could not sleep. The shower head almost feel on my head. Thank god I moved.
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Dave

Le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Jorge

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice, i would stay again.
Se hospedó 3 noches en marzo de 2024
Respuesta de Front Desk , el 4 abr. 2024
Thank you for your feedback

10/10 Excelente

Sheila Marie

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
These people were absolutely wonderful people they were so kind and thoughtful and met every one of our needs I want to thank them so much for making our stay so comfortable
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk , el 4 abr. 2024
Thank you for your feedback. We will share your thoughts with our staff

10/10 Excelente

clarence

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
And the Travelodge has a washer and dryer which is a very convenient thing and won't have to take dirty clothes home
Se hospedó 3 noches en marzo de 2024

10/10 Excelente

Erdal, Istanbul

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly and helpfull people
Se hospedó 2 noches en marzo de 2024
Respuesta de Front Desk , el 4 abr. 2024
Thank you for your feedback

4/10 Malo

Audra

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Asked days prior for a room down stairs due to disability needed two queens beds and a cot couldn't get that got a very small room and two full size beds with three kids myself and husband
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk , el 22 mar. 2024
Thank you for your feedback. We will share your experience with our front desk staff so that we can closely monitor special requests.

4/10 Malo

Renee

No le gustó: Servicio y personal y servicios
Warning: Charged a $100 deposit fee after we had already paid for the room stating it was for incidentals - snacks, phone calls. We had no incidentals. . When checking out I asked why the $100 deposit was already charged to my credit card account. Staff stated it would be credited to my credit card in 24-48 hrs. Not acceptable. I disputed through my credit card and was credited the full$100 within hours. This is an awful practice by this hotel. Expedia does mention the additional fee at the very end of the reservation info in rsmall print. We understand deposit fees but we have never been charged the fee before checking out. Other issues - clogged bathroom sink 2nd night. Called front desk and was given a plunger. After trying to plunge it we called and ask for someone to unclog the sink. Front desk offered another room which we then moved to another room for our 2nd and final night. Next morning another guest was outside our door trying to use their key to get in - guest stated they were checking in early and given this room. Front desk morning staff had no idea about our room change or clogged sink. No front desk communication from night before. Homeless person in laundry room doing laundry. Hotel was clean and beds were comfortable.
Se hospedó 2 noches en marzo de 2024
Respuesta de Front Desk , el 22 mar. 2024
Thank you for your feedback and apologize for your experience.

10/10 Excelente

John

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was a great experience and I would totally stay here again in the future! I checked in a little late, which was no problem. The gentleman at the desk got my key cards and paperwork quickly and professionally and explained everything to me clearly. The room was just around the corner from the office and I parked right at the foot of the stairs to it. Parking was ample, even for a busy time. The room was well-lit, quiet, and updated. The property was clean and quiet and I felt fine being there alone. Check out was as easy as check in and I was on my way! Thank you for the stay, I would recommend this place to others for sure!
Se hospedó 2 noches en febrero de 2024
Respuesta de Front Desk , el 22 mar. 2024
Thank you for staying with us and sharing your thoughts.

4/10 Malo

Matt

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
The pictures made the place look way better than what it was. When I first entered the room and tried to turn on the light, there was black slimy sludge on the light switch I was immediately greeted with. The were was still grime on the toilets, walls, and drawers. I have pictures of it all. People smoking cigarettes on the floors above and would leak into our room any time we would open the door. Would not stay again.
Se hospedó 2 noches en febrero de 2024
Respuesta de Front Desk , el 4 abr. 2024
Thank you for your feedback and apologize for your experience

10/10 Excelente

Amy

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent
Se hospedó 1 noche en febrero de 2024
Respuesta de Front Desk , el 4 abr. 2024
Thank You for your feedback and staying with us

8/10 Bueno

Amy

Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Kathy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Crystal at the front desk was a pleasure to work with.
Se hospedó 7 noches en febrero de 2024
Respuesta de Front Desk , el 4 abr. 2024
Thank you for staying with us

8/10 Bueno

Kathy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Front desk staff was very helpful and flexible with our stay. Crystal was very nice to deal with.
Se hospedó 7 noches en enero de 2024

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024

4/10 Malo

Chastity

Viaje familiar con niños
No le gustó: Servicio y personal y condiciones de la propiedad
The room wasn’t cleaned for the whole 8 days of my stay. The heater in the room did not work well and the room was cold.
Se hospedó 8 noches en diciembre de 2023

2/10 Terrible

Christine

Se hospedó 13 noches en noviembre de 2023

8/10 Bueno

Thomasina

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza
Staff was very friendly and helpful. The room floor had not been swept and mopped, it was very dirty.
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Glen, Vacaville

Se hospedó 3 noches en diciembre de 2023

2/10 Terrible

Mary

Viaje de negocios
No le gustó: Limpieza y comodidad de las habitaciones
The people above me were non stop moving furniture and stomping ALL night. I called the front desk at 2 am and 3:45 and the noise still continued until 5:30 am. The walls are too thin. I did not sleep at all.
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Mark

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
front staff and all staff 5 stars.
Se hospedó 1 noche en noviembre de 2023

4/10 Malo

Larry

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I didnt like the fact that i prepaid for this room and still have a pending charge of 165.00 and was told that my room was paid in full but my card was still ran for 165.00 plus the 100.00 deposit.
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Andreia

Le gustó: Servicios
Clean & organized and nice customer service
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Keishi

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en noviembre de 2023

4/10 Malo

Cliente verificado

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Heater is very loud and mattress is very worn out
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Chelsea

Le gustó: Limpieza y servicio y personal
While the outside and grounds are beautiful the rooms are a bit worn. The mattress was very worn and uncomfortable. However, the front desk staff gets an A+++ for being so friendly and helpful!
Se hospedó 3 noches en noviembre de 2023
Respuesta de GM, el 15 nov. 2023
Thank you for your feedback

8/10 Bueno

Darlene

Viaje de negocios, Viaje en pareja, Viaje con mascota
Le gustó: Limpieza
No le gustó: Servicios y condiciones de la propiedad
The yardwork was beautiful. I took my dog for a walk. I found needles around and wishes notified two different employees. When I check out they We’re still on the ground
Se hospedó 2 noches en noviembre de 2023
Respuesta de GM, el 15 nov. 2023
Thank you for staying with us and providing feedback. We will make sure our maintenance staff is checking the surroundings more often.

10/10 Excelente

Xicotencatl

Se hospedó 1 noche en noviembre de 2023

4/10 Malo

Heather

Se hospedó 1 noche en noviembre de 2023

2/10 Terrible

Honorio

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bad place.
An associate of mine stopped by to drop an important document and was told by the desk personnel that it was not in his job description to inform the guests of any letter or package intended for them.
Se hospedó 2 noches en noviembre de 2023

2/10 Terrible

Briana

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
Actually the worst hotel experience ever. We had to stop for the night from a road trip and needed a cheap place to stay but i would’ve rather slept in the car overnight. Our first room we entered was possibly not even cleaned. The bed was not made and there were roaches and ants on the AC unit. The guy at the front desk gave us another room after that. The new room was cleaned (thank god) but the shower would not turn on after both me and my boyfriend tried maneuvering it. There was a man urinating outside in the parking lot and men staring at us when we were going to our room. Not safe for women. Please stay anywhere else but here even if you’re desperate.
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

DAVID

Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Kenneth, Somis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Davina

Horribke
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

NOEL

Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

Ofelia

Viaje en pareja
Le gustó: Limpieza y servicios
The smell in tbe room Was bad
Se hospedó 1 noche en octubre de 2023