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Opiniones de Travelers Inn

2 out of 5
Travelers Inn
1526 E Rte 66, Flagstaff, AZ

Opiniones

6.4
Puntuación de 10, es decir, Excelente. Basada en 15 de 56 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 8 de 56 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 11 de 56 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 13 de 56 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 9 de 56 opiniones" "

6.8/10

Limpieza

7.4/10

Servicio y personal

7.6/10

Servicios

6.2/10

Condiciones de la propiedad

6.6/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Horacio

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se jos vobro un monto, supuestamente, que expedia cobra, que fueron 35.00 dlls, la atencion al cliente mal, no recomendable
Se hospedó 1 noche en mayo de 2024

2/10 Terrible

Reina

No le gustó: Servicio y personal y condiciones de la propiedad
Extra cargos por este hotel al hacer check in
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Carol

Le gustó: Servicio y personal y condiciones de la propiedad
It was a decent place to stay and very friendly.
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Kevin

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Servicios
Cheapest place we could find and we got what we paid for.
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Mike

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Cassie

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
At first glance it doesnt seem anything more than a dingy motel with unsavory long term tenants. However, i have staid in ritzy hotels and was less comfortable than this motel. You have a dining room, a fridge double the size of a hotel, a walk in closet, and large bathroom. Granted no decor matched in the slightest. But the linens and towels were the freshest of clean. They smelled steaight out of the dryer with a lovely scent. So you KNOW they are actually stripped and washed every single time unlike hotels who just recycle them if they can get away with it. I slept like an absolute baby here compared to fancy hotels. I guess you cant judge a book by its cover
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Peggy

Viaje familiar
Le gustó: Limpieza y servicio y personal
It was snowing when we checked in & the room was freezing. We turned the heat up to 80 & left for 2 hours. When we returned it wasn't any warmer. The clerk brought another man to look at it & he turned it up to 90 to get it going. I slept in a sweater over my PJs & added a couple throws we had in the car in order to get warm. The renovations are just on the surface. The bathroom is so small you have to stand over the toilet practically to use the sink. The parking was at the door which was nice. I guess you get what you pay for.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Jaime

Se hospedó 1 noche en abril de 2024

8/10 Bueno

don

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Got a surprise charge of 10$. Registration fee
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Danielle

Se hospedó 1 noche en marzo de 2024

4/10 Malo

Osh

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Navarina

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Esperanza

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Fabulous for the price. Its in an industrial looking street, but once we were inside, it felt like a five star hotel.
Se hospedó 1 noche en enero de 2024

4/10 Malo

Anabel

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Jason, Flagstaff

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Quick and painless check-in. Perfect atmosphere for anyone or group.
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Cliente verificado

Loud people next door
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Jason, Flagstaff

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I loved that it was quiet and they gave me a bigger room for no extra charge.
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Ashley

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Lori

Viaje en pareja
Le gustó: Limpieza y servicio y personal
The hotel is convenient to our favorite places (MartAnne's, Satchmo's) for an easy one night gastric stop! Clean, safe, maybe not beautiful, but works on a budget!
Se hospedó 1 noche en noviembre de 2023

4/10 Malo

peggy

Viaje en pareja
Description was not what it was where was the casino that it's supposedly had that was the only reason I rented it
Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

Linda

Viaje con mascota, Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
Not very clean, water pressure in the bathroom was off. I turned tge hot water on and didn’t have to turn the cold in, water was lukewarm not hot. Bathroom needs more towels, very nosey.
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

germana

Le gustó: Servicio y personal
Good
Se hospedó 1 noche en septiembre de 2023

4/10 Malo

Terry

No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023

4/10 Malo

Dong wook

No le gustó: Servicio y personal y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Gail

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Clean, safe, good value
Se hospedó 2 noches en septiembre de 2023

6/10 Aceptable

Ms. Shaw

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Liked the clean room Hospitality was very kind
Se hospedó 3 noches en agosto de 2023

2/10 Terrible

Dawn

Viaje en grupo
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Thanakiat

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Patrick

Viaje en grupo, Viaje de negocios, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A cozy little stop on a long journey out west. Met all my needs just fine and was afffordable. There wasn't a light in the bathroom, but it was workable.

2/10 Terrible

Robert

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
The guy at the front was very nice. But the hotel was run down, our room felt like the floor was going to cave in. We had people hanging out outside our door all night. We felt extremely unsafe, to a point where I paid for another hotel instead of staying the 2nd night (which I had prepaid for). The train is loud near this property, druggies roaming. Don’t stay here.
Se hospedó 2 noches en julio de 2023

10/10 Excelente

Raul

Se hospedó 1 noche en julio de 2023

2/10 Terrible

christopher

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
we did not stay tried to chk out 2 min after we got there horrendous very dirty gross....
Se hospedó 1 noche en julio de 2023

8/10 Bueno

Melody

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great motel for train-lovers
I was hoping to find a motel with a view of railroad tracks, so I called the motel in advance. They were very friendly and put me in an ideally located room.
Se hospedó 4 noches en junio de 2023

10/10 Excelente

Annie

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The room was really nice, I was definitely expecting it to be a lot dirtier and outdated but I was delighted to see that it seemed to be recently updated and was very clean. I was really happy with my stay!
Se hospedó 1 noche en junio de 2023

6/10 Aceptable

Tracy

Le gustó: Servicio y personal
Se hospedó 1 noche en junio de 2023

4/10 Malo

Karen

Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicio y personal
No heat 1st nt. outdoor temp in 40s. Heat 2nd nt. and then it turned off around midnt. and room was cold like 1st nt. Had some extended stay rooms w/ questionable people. Would not go there again. Also 3 stairs w/ no handrail in front of door and last step into room was around 9 inches tall. I had trouble...bad knees. Person at desk was hard to understand...from India...and not friendly.
Se hospedó 2 noches en junio de 2023

4/10 Malo

Robin

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza
Not the best
The front desk clerk was super friendly, helpful, and the bed was comfortable, but the overall condition of the room left a lot to be desired. Awkward bathroom with a very high step into the shower, toilet paper holder difficult to reach, and a tiny sink butted right up against the wall - hard to shave or apply makeup for right-handed people. The worst thing was the filth under the dresser - absolutely disgusting! There was a used tampon under there!! Gross! Manager said he would address the problem, but that should never have been allowed to happen in the first place.
Se hospedó 2 noches en mayo de 2023

10/10 Excelente

Sarah

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en abril de 2023

10/10 Excelente

Adam

Se hospedó 1 noche en abril de 2023

6/10 Aceptable

Melanie

Se hospedó 2 noches en abril de 2023

4/10 Malo

Marjorie

Viaje de negocios
No le gustó: Limpieza y servicio y personal
Heater went out in the middle of the night. Guy had to relit the heater which interrupted sleep. Front desk argumentative .
Se hospedó 2 noches en marzo de 2023

2/10 Terrible

Kiara

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
There was hidden fee room was dirty heater took long to work
Se hospedó 1 noche en marzo de 2023
Respuesta de Travelers Inn, el 11 mar. 2023
Thank you for your feedback. But there were no hidden fees, if you had read all the charges before booking your reservation it clearly states service fee and deposit will be collected at the hotel upon arrival.

4/10 Malo

Stacey

No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
I choose this motel based on price. When I arrived even though I paid online, there was an additional surcharge at the desk. I asked the clerk what it was about and the only explanation she provided was is a surcharge they have had since covid and it's not included when you book online in this app. It seemed arbitrary and unnecessary but I was too tired to argue it at that moment. If you are going to charge additional money at least put it back into the property because it is Winter still and the heater was not putting out I had to grab a space heater I had in my vehicle and order to be warm. The bed was lopsided and the outside of the rooms were unkempt.
Se hospedó 1 noche en marzo de 2023

8/10 Bueno

James, Grayslake

Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent value, decent sized rooms and comfortable beds. The noise from the passing freight trains might affect some but I liked it.
Se hospedó 1 noche en febrero de 2023

10/10 Excelente

Bradley, Albuquerque

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Small, friendly, homey place. Rooms are nice and quaint.
Se hospedó 1 noche en enero de 2023

2/10 Terrible

Cliente verificado

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Check-In denied&No refund issued.
Check-In was not honored but refund was denied due to hotel.com misinformation- I travel to work 1hr&20min. Thinking I would avoid snow for 1night i decided to book 1night- I was not informed of 75$ deposit at anytime during booking. I arrived to check in &was denied due to i did not have 75$ to spare for deposit. I had to drive the 85miles home. Cancellations was denied and they kept my money which would total a 2day drive for me. I should have known better.
Se hospedó 1 noche en enero de 2023

2/10 Terrible

Brian

Viaje con mascota, Viaje familiar
There was about six inches between bed and table access bathroom. For the price this place is way over priced.

6/10 Aceptable

Sydney

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Our heater in our room kept shutting off so it got very cold. The staff member had to come fix it twice but when we returned back from being downtown, the heater had shut off and we could not get ahold of a staff member to turn it back home. Would have liked to been offered another room instead of staying in the one we had without heat.

4/10 Malo

Michelle

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
No heater in winter at Flagstaff AZ. IT WAS COLD INSIDE!! Can I get a promo code for my next hotel stay through Expedia for the trouble? The management was on the phone to get the hot water on. It came on finally. It was a 1night stay.

6/10 Aceptable

LORRAINE

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
Outside pretty worn and dilapidated. But you can see owners are trying. Room was clean and had a really good and hot shower.