This was our 3rd trip back to Florence (2005, 2018; 2nd time in 2 years!). Sylvia's unit(s) are exceptional. She is a great host and the units are beautiful; centrally located and with modern accommodations. We had the back unit, and our friends had had the front unit. They were equally pleased. Because of her attention to detail you need little to bring, and with the washer you can travel light (we recommend when traveling to Europe to use just a carry on and a back pack). Our unit had a large private bedroom, and plenty of space for the pull out coach in the living room if you are traveling with family. The bathroom was spacious and thoroughly modern. The kitchen was brand new. There is nothing we can say this home did not have. As almost all the European lodgings we have had, there are stairs to climb, so just be sure you are willing do do that. But Florence is an easily walked city, we averaged almost 7 miles a day, and climbing the stairs at night was not an issue (we are in our 60's and in good shape). But Sylvia, she was great! On check-in we spent about an hour talking about Florence and what we've seen and not seen (after 3 trips, we still have more to see). Our second night our friends locked themselves out, and Sylvia was over within the hour. That's the kind of host she is. The apartment is stocked with information and has a great renters book to get you started on your visits. The other thing that makes this unit great is that the tram to Florence airport (which terminates right outside the train station) is literally a 10 minute walk from this apartment. So you fly in, get the tram, walk 10 minutes, and you are there. We plan another trip to Florence to finish our sights (Hall of 500; Secret Pathway), and just eat that wonderful food & drink that wonderful wine, and visit with the nicest people on earth, and we'll be looking to stay with Sylvia again!