6/10 Aceptable
Denise R.
6 jun. 2025
Le gustó: Limpieza
The property is in an amazing location, spacious, nicely decorated and clean. Communicating with the mgmt was easy and smooth. Issues- no AC as stated, apparently it was “broken” in our unit, although the building and other units all had air. June in Florence is sweltering. There was a “hidden secret drawer” (mgmt’s exact words after multiple emails) with all kitchen utensils. This was not explained or shown to us during check in- they did explain everything else about the property and area so this was odd. We were not able to utilize the kitchen as we usually do during a vrbo stay so that meant we had to eat out every meal. We rent vrbo because we want to prepare our own meals to cut down on costs which wasn’t possible here. We asked for fans since the AC was not working and was told there was 3 in our unit when there was only 2, they said they had no more available, sleeping was uncomfortable in the heat. We powered thru but would have preferred the amenities as listed in the description
Denise R.
Se hospedó 4 noches en junio de 2025