Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 0 de 3 opiniones" "
10 - Excelente
0
Puntuación de 8, es decir, Bueno. Basada en 1 de 3 opiniones" "
8 - Bueno
1
Puntuación de 6, es decir, Aceptable. Basada en 2 de 3 opiniones" "
6 - Aceptable
2
Puntuación de 4, es decir, Malo. Basada en 0 de 3 opiniones" "
4 - Malo
0
Puntuación de 2, es decir, Terrible. Basada en 0 de 3 opiniones" "
2 - Terrible
0
7.4/10
Limpieza
6.0/10
Servicio y personal
6.0/10
Servicios
6.0/10
Condiciones de la propiedad
6.0/10
Cuidado del medio ambiente
Opiniones
8/10 Bueno
samantha
Viaje familiar
1 ene. 2024
Le gustó: Limpieza y comodidad de las habitaciones
Comfortable apartment
This apartment is very nice. Beds were very comfortable. Shower does not have a full door so lots of water on bathroom floor.
Otherwise it was a nice stay. The registration process was very time consuming.
samantha
Se hospedó 2 noches en diciembre de 2023
6/10 Aceptable
Sabine Rita
Viaje familiar
16 oct. 2023
It wasn't so clean, kitchen, bed etc.
Sabine Rita
Se hospedó 3 noches en octubre de 2023
Respuesta de Wine Apartments Florence Staff, el 19 oct. 2023
Hello good evening, We are sorry that you did not find the apartment clean. We rely on one of the best companies in Florence. If you had warned us, we would have come to check it out.
6/10 Aceptable
Cliente verificado
Viaje familiar
18 ene. 2020
Location is great, ambience is good. The shower drain was slow draining and we unfortunately found a bed bug on one of my daughters and another daughter had multiple bites on her. Otherwise we liked the apartment and location. Communication was very good until last two days when no responses were received.
Cliente verificado
Se hospedó 8 noches en enero de 2020
Respuesta de Filomena, el 23 ene. 2020
Dear Guest, thank you for your comment. It is important that our staff judge the guest and know how his experience was in our accommodation. Our apartment is located in one of the oldest neighborhoods in Florence, close to the most important tourist attractions. We are inside a Renaissance palace that has preserved all its original features. Our cleaning company is very careful and precise in cleaning each apartment, but we will communicate to pay even more attention. Of course, we also had a demonstration made to make sure it doesn't happen again. We will consider your comments for future improvements. thanks again for your opinion
Valerix Staff