Sala de estar en el lobby

Opiniones de Cobblestone Inn & Suites - Forest City

2.5 out of 5
Cobblestone Inn & Suites - Forest City
1121 Hwy 69 North, Forest City, IA

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 102 de 166 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 51 de 166 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 7 de 166 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 3 de 166 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 3 de 166 opiniones" "

9.4/10

Limpieza

9.2/10

Servicio y personal

8.6/10

Servicios

9.4/10

Condiciones de la propiedad

9.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Nicolas, Delano

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Comfortable.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Phyllis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

william

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent facility and super friendly staff
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Debra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Victoria

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Easy to get to, check-in was quick, free breakfast.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Kari

Le gustó: Servicios
Hotel was nice, clean and new. Breakfast could use a little more attention as the hash browns were uncooked and cold. Otherwise we had a nice stay.
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Kim

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Easy to get to. Convenient location.
Se hospedó 2 noches en enero de 2024

8/10 Bueno

Ryan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We needed a quick over night stay in the area. It was clean and quiet. No complaints at all
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Alicia

Se hospedó 2 noches en diciembre de 2023

8/10 Bueno

Diane

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A night without our RV
We needed a one night stay while our RV was in for a recall. We took the suite, so we could load our food in a full size refrigerator and able to cook a meal. Kitchen was poorly stocked with few plates, cutlery, no salad bowl and pots with missing lids etc…otherwise a comfortable room.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Nicole Peterson General Manager, el 22 dic. 2023
Hello Diane, Thank you for taking time to respond to this survey. We are so happy to hear that you enjoyed your stay. We do however apologize about the suite not having enough dishes. We do have more on order and they just have not shipped out yet. We appreciate your feed back and again thank you for your kind review. We hope to see you again in the near future. Thank you,

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everyone was great. And always busy working on some Tudor sure!
Se hospedó 3 noches en diciembre de 2023
Respuesta de Nicole Peterson General Manager , el 11 dic. 2023
Hello David Thank you for taking time to complete this survey! We are so happy that you enjoyed your stay with us and we look forward to seeing you again.Thank you

8/10 Bueno

JEFFREY

Le gustó: Condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023
Respuesta de Nicole Peterson General Manager , el 11 dic. 2023
Hello Jeffrey,Thank you for taking time to complete this survey! We are so happy that you enjoyed your stay with us. We look forward to seeing you again real soon. Thank you,

10/10 Excelente

Tron

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Jim

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023
Respuesta de Nicole Peterson General Manager , el 11 dic. 2023
Hello Jim, Thank you for taking time to complete this survey. We are so happy that you enjoyed your stay with us. We look forward to seeing you again real soon.Thank you,

8/10 Bueno

Kevin

Le gustó: Limpieza, servicio y personal, servicios
Stayed there. Three nights had two different rooms. I did not care for the mattress. Very strange feeling. Not impressed by the quality of the mattress. One room was a little bit better than the other.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Nicole Peterson General Manager , el 30 nov. 2023
Hello Kevin,Thank you for taking time to complete this survey. We are sad to hear that you did not like our beds. But we are happy that you did enjoy your stay for the most part. We hope to see you again real soon.

10/10 Excelente

sonia

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Been here 3 times , clean quiet and very nice
Se hospedó 2 noches en noviembre de 2023
Respuesta de Nicole Peterson General Manager , el 19 nov. 2023
Hello Sonia,Thank you for your kind review. We are so happy that you enjoyed your stay with us. We hope to see you again real soon!

10/10 Excelente

Lauri

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Property was clean however it is a pet friendly hotel. Recommendation would be to keep specific rooms on one side of property for pet travelers. We had a neighbor next to our room that had a dog that barked randomly throughout our stay.
Se hospedó 5 noches en octubre de 2023
Respuesta de Nicole Peterson General Manager , el 22 nov. 2023
Hello Lauri, Thank you for taking time to complete this survey. We are so happy that you enjoyed your stay. I just want to let you know that we do try to keep the guests with the pets on the lower floor and close to the exits but sometimes it can be challenging depending on the number of guests with pets. Thank you for the suggestion as that is greatly appreciated. We look forward to seeing you again in the near future.Thank you,

6/10 Aceptable

Barroso

Viaje familiar con niños
Le gustó: Servicio y personal
I would recommend that the property is has the staff present at the counter it was left unattended most of the time.
Se hospedó 2 noches en octubre de 2023
Respuesta de Nicole Peterson General Manager , el 19 nov. 2023
Hello Barroso, Thank you for your review. We are sorry that we were not at the front desk all the time, as we do have other job tasks that we need to complete depending on the time of day. If you stay again and need service, there is a telephone at the front desk and all you have to do is push 0 to reach a staff member when you are staying with us. Again, thank you for your review and we hope to see you again real soon!

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Nicole Peterson General Manager , el 31 oct. 2023
Thank you for your kind review! We hope to see you again in the near future!

10/10 Excelente

Juliene

Se hospedó 1 noche en octubre de 2023
Respuesta de Nicole Peterson General Manager, el 31 oct. 2023
Hello Juliene, Thank you for your kind review! We are so happy that you enjoyed your stay with us! We look forward to seeing you again real soon. Thank you,

6/10 Aceptable

Zackary

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
Average hotel. Disappointed with No maid service for a 3 night stay. Staff sleeping in their car on a night shift seemed odd & the front desk phone not being answered after numerous rings wouldn’t of been a big deal, if it didn’t wake me up each time. Also had to request extra blankets, even after putting in a request at time of booking.
Se hospedó 3 noches en octubre de 2023
Respuesta de Nicole Peterson General Manager, el 26 oct. 2023
Hello Zackary, Thank you for taking the time to complete this survey! I am so sorry that your stay was not that great. I will be bringing this survey up with my employee as this is not ok. I also apologize that you did not get housekeeping service and your requested items during your stay. I have notified my staff to read all guest comments prior to arrival and at check in they are suppose to ask if you would like housekeeping services during your stay. Typically if you stay 2 to 3 days we usually don't do housekeeping unless requested, but going forward my staff has been instructed to ask guests who stay 2 or more days if they would like service. I hope that this one time bad experience will not deter you from staying with us again as we hope to see you again in the near future.Thank you,Thank you

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023
Respuesta de Nicole Peterson General Manager , el 26 oct. 2023
Thank you for your kind review! We hope to see you again in the near future.

10/10 Excelente

Thomas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very nice hotel.
Se hospedó 1 noche en octubre de 2023
Respuesta de Nicole Peterson General Manager , el 26 oct. 2023
Hello Thomas, Thank you for your kind review! We are so happy that you enjoyed your stay. We look forward to seeing you again in the near future.

10/10 Excelente

James

Se hospedó 2 noches en octubre de 2023
Respuesta de Nicole Peterson General Manager, el 26 oct. 2023
Hello James, Thank you for your kind review. We are so happy that you enjoyed your stay with us. We look forward to seeing you again in the near future.

10/10 Excelente

Bruce

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great stay. Close to resturant
Se hospedó 1 noche en octubre de 2023
Respuesta de Nicole Peterson General Manager, el 9 oct. 2023
Hello Bruce, Thank you for taking time to complete the survey! We are so happy that you enjoyed your stay with us and we hope to see you again in the near future!Thank you,

10/10 Excelente

Audrey

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Nicole Peterson General Manager , el 9 oct. 2023
Hello Audrey, Thank you for taking time to complete this survey! We are so happy that you enjoyed your stay with us! We look forward to seeing you again in the near future! Thank you,

10/10 Excelente

Roger

Se hospedó 1 noche en octubre de 2023
Respuesta de Nicole Peterson General Manager , el 31 oct. 2023
Hello Roger, Thank you for your kind review! We are so happy that you enjoyed your stay with us. We look forward to seeing you real soon.Thank you,

8/10 Bueno

James, DeKalb

Le gustó: Servicio y personal y condiciones de la propiedad
Disappointed in breakfast first day. Cold. Otherwise everything great.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Nicole Peterson General Manager, el 9 oct. 2023
Hello James,Thank you for taking time to complete this survey! I am sorry to hear that our breakfast was not hot the first day of your stay. Next time if breakfast is not hot can you please notify staff right away and they will make sure you get a hot breakfast. On the positive note we are so happy that you did enjoy your over all stay! We look forward to seeing you again real soon.Thank you,

8/10 Bueno

Becky

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2023
Respuesta de Nicole Peterson General Manager , el 3 oct. 2023
Hello Becky, Thank you for taking time to complete our survey! We are so happy that you enjoyed your stay with us and we look forward to seeing you in the near future.

10/10 Excelente

Edwin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 11 noches en agosto de 2023
Respuesta de Nicole Peterson General Manager , el 3 oct. 2023
Hello Edwin, Thank you for taking time to complete our survey! We are so happy that you enjoyed your stay with us and we look forward to seeing you in the near future.

8/10 Bueno

Robin

Viaje familiar
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Two nights room wasn't cleaned.
Se hospedó 5 noches en septiembre de 2023
Respuesta de Nicole Peterson General Manager, el 3 oct. 2023
Hello Robin, Thank you for taking time to complete this survey. We are glad that you enjoyed your stay. However, I do apologize about your room not being cleaned for two nights, as we have been kind of short on staff and have hired some new staff as well. We are working on improving this issue by asking guests when they check in what day or days they would like service if they are here for longer than 3 days. Again thank you for letting us know.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Will stay again
The suite was clean and comfortable. The coffee and breakfast was very good too.
Se hospedó 1 noche en agosto de 2023
Respuesta de Nicole Peterson General Manager , el 3 oct. 2023
Thank you for taking time to complete our survey! We are so happy that you enjoyed your stay with us in a King Suite, and we are also happy that you were able to partake in our hot breakfast. We look forward to seeing you again in the near future.

10/10 Excelente

Christopher

Se hospedó 2 noches en agosto de 2023
Respuesta de Nicole Peterson General Manager , el 3 oct. 2023
Hello Christopher, Thank you for taking time to complete our survey! We are so happy that you enjoyed your stay with us and we look forward to seeing you in the near future.

10/10 Excelente

William

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de Nicole Peterson General Manager , el 15 ago. 2023
Hello William,Thank you for taking time to answer the survey! We appreciate your response, and we are so happy that you enjoyed your stay with us. We look forward to seeing you again in the near future. Thank you,

10/10 Excelente

Sonia

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de Nicole Peterson General Manager , el 15 ago. 2023
Hello Sonia,Thank you for taking time to complete this survey! We are so happy to hear that you enjoyed your stay with us. We look forward to seeing you again real soon in the near future. Thank you,

8/10 Bueno

Sean

Se hospedó 1 noche en agosto de 2023
Respuesta de Nicole Peterson General Manager , el 3 oct. 2023
Hello Sean,Thank you for taking time to complete our survey! We are so happy that you enjoyed your stay with us and we look forward to seeing you in the near future.

2/10 Terrible

Linelle

Viaje de negocios
Our room was extremely damp, carpet was even damp, had several asthma attacks a day. When checking out my husband was told that our room 109 had a problem with dampness.
Se hospedó 3 noches en agosto de 2023
Respuesta de Nicole Peterson General Manager , el 7 ago. 2023
Hello Linelle,We are so sorry that you did not enjoy your stay and that you had issues with your room. My question is did you notify the front desk any time during your stay prior to checking out of this issue? If you did, did they offer you a different room? If not, for future reference, if you ever have an issue with a room please notify the front desk as soon as possible, we need to know right away, it may be as simple as a room move. We will be checking that room out further to figure out where it's moisture issue seems to be coming from. Again I am so sorry that you had a horrible stay. We appreciate your feedback! Thank you,

10/10 Excelente

Richard

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en julio de 2023
Respuesta de Nicole Peterson General Manager, el 7 ago. 2023
Hello Richard, Thank you for completing the survey, we are so happy that you enjoyed your stay with us! We look forward to seeing you in the near future! Thank you

8/10 Bueno

William

Se hospedó 1 noche en julio de 2023
Respuesta de Nicole Peterson General Manager , el 31 jul. 2023
Hello William,Thank you for taking time to complete our survey. We are so happy that you enjoyed your stay with us! We look forward to seeing you again real soon. Thank you,

10/10 Excelente

Daniel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Family reunion
Room was clean and stocked. A/V was quiet even on high. Breakfast was on par with most hotel included breakfasts.
Se hospedó 1 noche en julio de 2023
Respuesta de Nicole Peterson General Manager , el 31 jul. 2023
Hello Daniel, Thank you for taking time to complete this survey. We are so happy that you enjoyed your stay. We look forward to seeing you again in the near future. Thank you

8/10 Bueno

Shy

Se hospedó 2 noches en julio de 2023
Respuesta de Nicole Peterson General Manager , el 31 jul. 2023
Hello Shy, Thank you for taking time to complete this survey. We are so happy that you enjoyed your time with us. We look forward to seeing you again real soon.Thank you,

8/10 Bueno

Gary

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
The rooms were clean and scent free which was good for my wife's allergies. There was never anyone at the front desk. For breakfast one day there was no coffee. The breakfast was luke warm.
Se hospedó 2 noches en julio de 2023
Respuesta de Nicole Peterson General Manager , el 31 jul. 2023
Hello Gary, Thank you for taking time to complete our survey. We are so happy that you enjoyed your stay for the most part. However, I do apologize for our breakfast. It is usually very warm and we usually keep up on the coffee. We are working on making our breakfast a better experience. Once again, thank you for letting me know,Thank you,

8/10 Bueno

Donald

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice basic place, very helpful staff. Be aware there is no elevator.
Se hospedó 1 noche en junio de 2023
Respuesta de Nicole Peterson General Manager, el 31 jul. 2023
Hello Donald,Thank you for taking time to complete our survey, We are so happy that you enjoyed your stay. However, I do apologize that we do not have an elevator, if and/or when you return next time you can request a ground floor room and we will try our best to accommodate your request. We look forward to seeing you again soon! Thank you

8/10 Bueno

Gina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en junio de 2023
Respuesta de Nicole Peterson , el 31 jul. 2023
Hello Gina,Thank you for taking time to complete our survey. We are so happy that you enjoyed your stay with us. We look forward to seeing you again in the near future.Thank you

10/10 Excelente

Jeff

Viaje de negocios
Very nice place
Se hospedó 1 noche en junio de 2023
Respuesta de Nicole Peterson General Manager , el 31 jul. 2023
Jeff,Thank you for taking time to complete our survey. We are so happy that you enjoyed your stay with us. We look forward to seeing you again in the near future.Thank you

8/10 Bueno

NICHOLAS

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Jefferey

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en abril de 2023

10/10 Excelente

Nicolas, Delano

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Relaxing and quiet
Se hospedó 1 noche en abril de 2023

6/10 Aceptable

Rusty

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The breakfast was not good
Se hospedó 3 noches en abril de 2023
Respuesta de Nicole Peterson General Manager , el 18 abr. 2023
Hello Rusty, Thank you for taking time to review us. We are currently training a lot of new staff and in the middle of changing up our breakfast requirements. Please bear with us as we go through this change. We hope that this one time did not deter you from staying again. We hope to see you again in the near future. Thank you,

10/10 Excelente

Brad

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en abril de 2023
Respuesta de Nicole Peterson General Manager , el 18 abr. 2023
Hello Brad, Thank you for your great review, we are so glad that you enjoyed your stay with us. We look forward to seeing you in the near future.Thank you,