6/10 Aceptable
Danielle M.
29 ago. 2025
Le gustó: Limpieza
The property itself is nice, but in a neighborhood we wouldn’t have chosen had we known. The house next door is under construction and it is loud M-F (as of Aug 2025).Several things were wrong when we arrived: broken dishwasher, broken dryer, trash in the backyard, grill not clean, pots and pans scratched up and unusable, A/C struggled to keep up, internet very spotty, broken TV remote, no wash rags or hand towels, trash from previous renter not picked up (3 full smelly cans in the carport), and it is generally a property that we feel is not looked after properly — only cleaned up between renters.The good things: the property managers were highly communicative and worked to fix the problems we experienced. They replaced the dishwasher and dryer, sent the cleaners to clean areas that weren’t done well the first time, sent us batteries and a new TV remote, sent beach towels and regular towels, and in the end, refunded us one day of our stay, because we essentially lost a day of our vacation dealing with all the problems. During our communication, they were always kind and professional. Additionally, the back yard is beautiful and the pool was nice. In general, the house itself inside is nice. The kitchen is a good size.We recommend to the property managers that they be attentive to this rental IN PERSON. Don’t just rely on cleaners for upkeep.
Danielle M.
Se hospedó 7 noches en agosto de 2025