Lovers Key Resort is in a great location. Estero Bay is a neat place to adventure. The area is under a lot of construction after hurricanes but that did not bother us. The building may need a little extra maintenance though. It seemed like the ac didn't work correctly on any of the floors and the elevator broke while we were there. We helped an older man haul all his luggage down 8 flights of stairs. Room Pros: The view of the bay from the room is fantastic (I only wish you could see the sunset), the bed was really comfortable, the extras were nice (like the beach chairs, towels, kitchen supplies, paper towels, etc.), and the room was clean. Negatives: It's a long story. I am not going to try to regurgitate every detail. My opinion is that Mary is probably a good host normally but forgot we were coming, dropped the ball, and we had to deal with the consequences. She tried to correct issues immediately and that is why we didn't leave. Overall, we feel most of our issues would have been prevented if they had remembered we were coming...Before staying I would I would ask for an update on the AC, water smell from the water heater and the door lock. (yes the door will lock but it will not close or lock on its own like a typical hotel/condo lock. So, repair men will leave it sitting open...meanwhile our possessions sat unprotected for many hours until our return, happened twice.)I hope this review helps the next guest.