6/10 Aceptable
Caroline C.
8 jun. 2025
The location was perfect for getting around on foot and the unit was very clean. Check out was smooth however, our main issue was when we went to check in, we couldn’t get into the building through the front entrance. We were only given a garage entrance code even though we communicated ahead of time that we would not have a car. When we called the customer support number to get help from coastal vacations, the man on the other end of the phone was unable to help us, and when we asked where we could find the garage, he said that he didn’t know since he was not local. Thankfully, at the restaurant across the street there was a couple who owned rentals in the same building who were able to come and help us get in and who continued to help us out throughout the whole trip going above and beyond.
Caroline C.
Se hospedó 3 noches en junio de 2025